--- title: WSO2 Identity Platform Reviews meta_title: 'WSO2 Identity Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how WSO2 Identity Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 110 scale: '5' date_modified: '2026-08-04' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # WSO2 Identity Platform Reviews **Vendor:** WSO2 **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 110 ## About WSO2 Identity Platform What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a "proprietary black box". - Lower TCO & high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in. ## WSO2 Identity Platform Pros & Cons **What users like:** - Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management. (31 reviews) - Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management. (26 reviews) - Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration. (24 reviews) - Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process. (23 reviews) - Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features. (22 reviews) - SSO (Single Sign-On) (21 reviews) - Integrations (16 reviews) - SSO Support (15 reviews) - Customization (14 reviews) - Flexibility (12 reviews) **What users dislike:** - Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations. (14 reviews) - Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge. (11 reviews) - Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources. (11 reviews) - Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners. (10 reviews) - Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming. (10 reviews) - Users note the **high expertise requirement** for customizing WSO2 Identity Server, limiting accessibility for some organizations. (9 reviews) - High Learning Curve (8 reviews) - Steep Learning Curve (8 reviews) - Users point out the **required expertise** for customization, which can be a barrier for some organizations. (7 reviews) - Complex Usability (6 reviews) ## WSO2 Identity Platform Reviews ### 1. Identity Server is a simple easier solution to your Authentication needs **Rating:** 4.5/5.0 stars **Reviewed by:** Cassandra C. | Lead IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about WSO2 Identity Platform?** Ease to implement; several options are configurable **What do you dislike about WSO2 Identity Platform?** Not easy to connect to Old technology. Difficult to interface old systems **Recommendations to others considering WSO2 Identity Platform:** Value for money **What problems is WSO2 Identity Platform solving and how is that benefiting you?** An industry safe authorisation solution ### 2. Best Identity Management Server for SSO integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Sampath L. | アソシエイトテクニカルリード, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about WSO2 Identity Platform?** WSO2 Identity Server support Single Sign-On functionality. And also provide more secured featured such as Multi-Factor Autentication. Very easy to integrate third-party logins such as Azure AD, Google, Facebook logins, etc. WSO2 IAM provides more API level authentication mechanisms such as OAuth 2.0, JWT, therefore WSO IS is very easy to integrate with applications. When we use other WSO2 product such as WSO2 Integreter and WSO2 API Gateway, very easy to do authentication with WSO2 Identity Server. WSO2 Identity Server has a growth developer comunity and easy to discuss the issues and problems with other developers around the world and can find solutions for those. The most important thing is WSO2 Identity Server is Open Source and can find all the source codes in their source repositories. **What do you dislike about WSO2 Identity Platform?** WSO2 Identity server needs to provide frequent patch updates for security fixes. Otherwise, the developers have to wait to get security updates for a while. And the cost is a bit high to subscribe to paid product support. **Recommendations to others considering WSO2 Identity Platform:** This product is a more secure Identity Management Solution with providing many authentication features in the market, and I'm recommending this product to any person who has a requirement to manage the product identities securely. **What problems is WSO2 Identity Platform solving and how is that benefiting you?** We had to integrate Azure Active Directory login into our internal application. Therefore we selected to WSO2 Identity Server to handle SSO with Azure AD. It will easy to manage the logins with a cloud-based Identity Server, and WSO2 IAM provided more security layers to our product authentication server. ### 3. Wso2 IAM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2020 **What do you like best about WSO2 Identity Platform?** Open source and easy to use and configurable. **What do you dislike about WSO2 Identity Platform?** I found nothing which they are lacking. Keeep up the good work . **What problems is WSO2 Identity Platform solving and how is that benefiting you?** Centralized Identity Server for Authentication and Authorization of users. We also enabled SSO for internal and external applications. ### 4. A platform for any identity and authentication rules **Rating:** 5.0/5.0 stars **Reviewed by:** Francesco C. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about WSO2 Identity Platform?** The best ever server which I used in my organization for identity solutions. It provides multiple identity solutions such as OAuth, OpenID, SSO, Provisioning, JIT, Multi-Factor Authentication, Fine-grained access control, SOAP and many more. The most likely feature is that you don't need to do any implementations as it has whatever you need for identity or authentication systems. You can integrate your authentication system with WSO2 identity server by doing some configurations in the GUI itself. **What do you dislike about WSO2 Identity Platform?** Documentation is sufficient to get up and running but soon its not enough to customize to enterprise needs. **What problems is WSO2 Identity Platform solving and how is that benefiting you?** As far as I'm concerned, I use identity servers to authenticate with open id for different projects. ### 5. Funcionality in a flexible way! **Rating:** 3.5/5.0 stars **Reviewed by:** Mattia T. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about WSO2 Identity Platform?** The possibility to extend WSO2 IS functionality, the easy way to implement a SSO service, and the way it handles the authentication process. The possibility to integrate Oauth2/Oidc Application in an easy way. **What do you dislike about WSO2 Identity Platform?** The examples provided, usually are more complex than making the configuration itself. The Documentation is never in one place, you have to google the net to find more informations about the products. **What problems is WSO2 Identity Platform solving and how is that benefiting you?** Authentication for users from differents User store. Authentication with custom Authenticators and Federated providers. Integration of Angular/React applications with OIDC/Oauth2. ### 6. A very flexible and extensible solution, with an excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago B. | IT Architecture Manager, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about WSO2 Identity Platform?** It is very easy to extend the solution with different stores and functionalities, without break the core of the solution. The support of the technical and customer reps is asome. **What do you dislike about WSO2 Identity Platform?** To startup, WSO2 recomends to use a partner support. In our experience, is not the best choice, at least in LATAM. **Recommendations to others considering WSO2 Identity Platform:** Evaluate to train your internal team in the solution, instead of use the partners. At least in LATAM **What problems is WSO2 Identity Platform solving and how is that benefiting you?** Perform the autentication and authorization of customer of the Company in the self-care channels and with content-providers, in an easy an stable way. ### 7. Easy to shield user stores, applying different technologies **Rating:** 4.0/5.0 stars **Reviewed by:** Alberto L. | Chief Technology Officer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2015 **What do you like best about WSO2 Identity Platform?** We needed to provide a solution that shielded some java, typo3 and Sharepoint applications from accessing different user stores with some standard APIs and the WSO2 Identity Server really helped us. Consuming the provided SAML token the applications developed in different technologies were able to consume user information coming from different stores. **What do you dislike about WSO2 Identity Platform?** Sometimes you need to read more than one basic example to setup a complex solution and even if they are coming from wso2 employees they are available from personal blogs. So you do not have a single place to find the documentation, but you have to google the net. And these examples are also mentioned by the official documentation. **What problems is WSO2 Identity Platform solving and how is that benefiting you?** We needed to autheticate users coming from different user stores within application developed using different technology, so we used wso2 Identity Server as a central point for authentication regardless of the technology used. ### 8. WSO2 is a life saver and time saver **Rating:** 4.0/5.0 stars **Reviewed by:** Vaseem Abbas M. | Sr. Technical Lead, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2015 **What do you like best about WSO2 Identity Platform?** Single Sign-On and centralized identity management is excellent. And also we find it a secure way to implement identity management using wso2. **What do you dislike about WSO2 Identity Platform?** installation, user interface is little difficult. It is helpful if we have single interface for all to install any wso2 services and manage them. **Recommendations to others considering WSO2 Identity Platform:** before using the product it is best to understand the product. Otherwise it is little bit confusing. **What problems is WSO2 Identity Platform solving and how is that benefiting you?** We are trying to provide a single sign-on and some open urls which any user can access. ### 9. WSO2 IS saved our life **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2015 **What do you like best about WSO2 Identity Platform?** Using role-based access control (RBAC) convention, fine-grained policy based access control was a great experience. Single Sign-On (SSO) via OpenID, SAML2, and Kerberos KDC also a very good feature. **What do you dislike about WSO2 Identity Platform?** It seems to be that WSO2IS 5.0.0 and APIM 1.8.0 key manager installation does not work properly **Recommendations to others considering WSO2 Identity Platform:** If you want to time plus money and want a robust, efficient and scale able solution then go with WSO2 IS **What problems is WSO2 Identity Platform solving and how is that benefiting you?** We are working on a infrastructure monitoring SOA based solution. We are using WSO2 stack along with Identity server. It saves lot of efforts and time, because the beauty of WSO2 poducts is every thing is configurable. ### 10. Very good product **Rating:** 5.0/5.0 stars **Reviewed by:** Isuru G. | Senior Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2015 **What do you like best about WSO2 Identity Platform?** WSO2 IS acts like a bus now, and it make very easy to manage the identities and make the systems secured. **What do you dislike about WSO2 Identity Platform?** Less sources for admin service related service which is exposed in all wso2 product servers. **What problems is WSO2 Identity Platform solving and how is that benefiting you?** A product related to construction side. Easy to maintain sso. ## WSO2 Identity Platform Discussions - [Any Upgrade is their?](https://www.g2.com/discussions/any-upgrade-is-their) - 1 upvote - [How does WSO2 IS play itself with latest FIDO framework?](https://www.g2.com/discussions/how-does-wso2-is-play-itself-with-latest-fido-framework) - 1 upvote - [Clarification on IS as 3rd Party KM of APIm](https://www.g2.com/discussions/clarification-on-is-as-3rd-party-km-of-apim) - 1 upvote - [How to configure](https://www.g2.com/discussions/how-to-configure) - 1 upvote - [What is the easiest way to Setup WSO2 Identity server with minimal configurations?](https://www.g2.com/discussions/50985-what-is-the-easiest-way-to-setup-wso2-identity-server-with-minimal-configurations) - 1 upvote - [View WSO2 Identity Platform pricing details and edition comparison](https://www.g2.com/products/wso2-identity-platform/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A17%3A38+-0500&secure%5Bsession_id%5D=2648d2fd-82e1-41a2-bbe4-f2bbd6374b2b&secure%5Btoken%5D=6201501b1d3ec49a6f65f20045f91441c4f75de97613fd43ac25cc96c0dfafe2&format=llm_user) ## WSO2 Identity Platform Integrations - [Bulk SMS Services](https://www.g2.com/products/bulk-sms-services/reviews) - [IBM Cognos Analytics](https://www.g2.com/products/ibm-cognos-analytics/reviews) - [OpenLDAP](https://www.g2.com/products/openldap/reviews) - [WSO2 API Platform](https://www.g2.com/products/wso2-api-platform/reviews) ## WSO2 Identity Platform Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Role Management - Policy Management - Access Termination - Approval Workflows **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Functionality** - Multi-Device Sync - Backup ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - APIs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top WSO2 Identity Platform Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,330 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (269 reviews)