---
title: WSO2 Identity Platform Reviews
meta_title: 'WSO2 Identity Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 110 reviews by the users' company size, role or industry
  to find out how WSO2 Identity Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 110
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# WSO2 Identity Platform Reviews
**Vendor:** WSO2  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 110
## About WSO2 Identity Platform
What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a &quot;proprietary black box&quot;. - Lower TCO &amp; high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in.



## WSO2 Identity Platform Pros & Cons
**What users like:**

- Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management. (31 reviews)
- Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management. (26 reviews)
- Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration. (24 reviews)
- Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process. (23 reviews)
- Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features. (22 reviews)
- SSO (Single Sign-On) (21 reviews)
- Integrations (16 reviews)
- SSO Support (15 reviews)
- Customization (14 reviews)
- Flexibility (12 reviews)

**What users dislike:**

- Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations. (14 reviews)
- Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge. (11 reviews)
- Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources. (11 reviews)
- Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners. (10 reviews)
- Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming. (10 reviews)
- Users note the **high expertise requirement** for customizing WSO2 Identity Server, limiting accessibility for some organizations. (9 reviews)
- High Learning Curve (8 reviews)
- Steep Learning Curve (8 reviews)
- Users point out the **required expertise** for customization, which can be a barrier for some organizations. (7 reviews)
- Complex Usability (6 reviews)

## WSO2 Identity Platform Reviews
  ### 1. Bridging RFC Precision with Real-World Flexibility in WSO2 IS

**Rating:** 5.0/5.0 stars

**Reviewed by:** CEDRIC G. | Cyber Security Architect – Core banking SSO &amp; API security., Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server stands out for its clean, intuitive interface that closely mirrors the concepts defined in the relevant RFCs. This alignment between theory and implementation makes it an excellent platform not only for deploying but also for learning and understanding modern identity protocols. The system's support for a wide range of SSO protocols is impressively comprehensive — whether you're working with OAuth2, OpenID Connect, SAML, or even more advanced flows, everything is available and well-documented.
Another key strength is the flexibility of the platform. When our use cases required going beyond standard SSO behavior, the WSO2 support team was highly responsive and knowledgeable, providing guidance that allowed us to meet our functional requirements without compromising on security or standards compliance.

**What do you dislike about WSO2 Identity Platform?**

In version 7.x, the platform introduces a set of default templates aimed at simplifying administration for common scenarios. While this is a great feature for newcomers, I found that an "expert mode" was missing — one that would allow advanced users to bypass the template system entirely for more fine-grained control. The current setup requires working around these simplifications, which can be limiting for teams with deeper technical expertise who need full configurability.

That said, this topic is already under consideration for future releases, as WSO2 has shown strong responsiveness to customer feedback and actively engages with its user community to improve the product.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server addresses the challenge of centralized authentication across our core banking applications. It allows us to manage IAM entities in a unified and consistent way, reducing complexity and operational overhead. By centralizing authentication and access control, we are able to offer a seamless user experience while maintaining a high level of security, which is critical in the banking sector.

  ### 2. Total Control and Unmatched Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Octavio d. | DevOps, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about WSO2 Identity Platform?**

I like how WSO2 Identity Platform offers better control, security, and customization on my platform. It helps me centralize all user information and facilitates access through federations, making login much easier. I appreciate the control I have over access, with a single management for different projects and login methods, and the ability to manage roles, groups, and permissions in a simple and controlled manner. Customization is another aspect I value, as it allows me to adapt the platform to my graphic identity, customizing every detail and button. Additionally, the ease of managing permissions makes it a simpler way to have an AD. I also highlight that, although the initial setup was a bit difficult, the documentation is very well structured and contains all the necessary information.

**What do you dislike about WSO2 Identity Platform?**

The truth is that so far everything has adapted correctly to my needs. Perhaps I could say that a simpler way to customize would be nice, but I wouldn't give much weight to that since my front-end developers don't find it difficult to handle JavaScript.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

I use WSO2 Identity Platform to improve employee management by consuming WSO2 API Manager, it centralizes user information, facilitates access with federations, and gives me better control and customization.

  ### 3. IAM Integration with Powerful Out-of-the-Box Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about WSO2 Identity Platform?**

Out of the box features. Easy to integrate with any IAM project. Open source, hence customizations is super easy.

**What do you dislike about WSO2 Identity Platform?**

The documentation can be a bit confusing while troubleshooting any issues.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Solves the problem of providing right access to the right user at right time.

  ### 4. Highly Flexible But Complex IAM Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadira P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about WSO2 Identity Platform?**

I like that WSO2 Identity Platform is open source and provides total transparency. Its scripting feature allows me to use custom login flows through JavaScript, which is a huge plus. I also appreciate the identity bus for connecting different apps and protocols together. The playground and the platform's future-proof design are other standout features that I find valuable. The initial setup was very easy, making it user-friendly right from the start.

**What do you dislike about WSO2 Identity Platform?**

The UI is complex, which makes it tough to navigate. There's an update overhead that seems to add more effort. The learning curve is pretty steep, especially for new users, and it involves a lot of manual effort.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Platform centralizes login, simplifies security, automates user management, connects systems, and enhances security.

  ### 5. Easy to integrate into enterprise architecture

**Rating:** 5.0/5.0 stars

**Reviewed by:** raju m. | consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about WSO2 Identity Platform?**

The built-in MFA authenticators are easy to configure and can be set up in a short amount of time.

**What do you dislike about WSO2 Identity Platform?**

Upgrading to the latest version, especially when customizations are involved, remains quite challenging.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Complete and reliable IAM solution incorporating  industry standards.

  ### 6. Easy Setup, Straightforward Usage, Needs Security Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohamed B.

**Reviewed Date:** December 01, 2025

**What do you like best about WSO2 Identity Platform?**

I find WSO2 Identity Server straightforward to use, which greatly simplifies my work in the identity domain at Vodafone. Its simplicity in debugging and the ease with which it integrates with different types of identity servers make it stand out. Among the various identity servers I've interacted with, WSO2 Identity Server is the most user-friendly, allowing everything to be managed directly from its console, thanks to its well-defined structure. Additionally, setting it up on virtual machines is hassle-free, with clear, simple steps that make the process very easy. The overall user experience is enhanced by its well-structured interface that supports my daily operations effectively.

**What do you dislike about WSO2 Identity Platform?**

Within my team we face regular security concerns towards WSO2 Identity Server side, these security concerns are often related to some scripts which is defined for one of the service providers we have, or more general issue. I think specially from the code point of view it should be invulnerable and well tested when provided.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

I use WSO2 Identity Server to integrate with other systems and provide IAM solutions for our internal applications, this is the main service I use.

  ### 7. WSO2 Identity Server Worth its Pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sher S. | Deputy Vice President, Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about WSO2 Identity Platform?**

What I appreciate most about WSO2 Identity Server is its comprehensive support for identity federation and single sign-on (SSO) using open standards like SAML 2.0, OAuth2, and OpenID Connect. It’s incredibly flexible, allowing seamless integration with a wide range of identity providers and enterprise systems.

The adaptive authentication framework is another standout feature—it enables organizations to define custom authentication flows based on user behavior, device, or risk level, which is essential for modern security needs.

Additionally, the self-service portal, multi-tenancy support, and role-based access control make it a powerful solution for both cloud-native and on-premise deployments. Being open-source, it also offers great transparency and community support.

Overall, WSO2 Identity Server delivers enterprise-grade identity management with the agility and extensibility needed for evolving digital ecosystems.

**What do you dislike about WSO2 Identity Platform?**

Nothing Specific as Dislikes. I can Suggest Improvement area. 
Must allow OTP Login
More Two Factor Authentication Connector Implementation.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Identity Server as Key Manager for our API Gateway.
Solving SSO Integration Issue.
Solving RBAC.
Solving ASAC.
Two Factor Authentication.
Active Directory Integrations.
Combining Multiple AD, LDAP on Single Place for login.

  ### 8. Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tebalo T. | Developer, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about WSO2 Identity Platform?**

Our experience with WSO2 Identity Server at PSG has been defined by its ease of setup and seamless integration with our group systems via OAuth and SAML, which significantly reduced implementation time. Operationally, the platform excels with its immediate API responses, developer-friendly logging, and comprehensive REST APIs that are crucial for our DevOps automation. A core component of its value is the robust suite of security features; its Multi-Factor Authentication (MFA) is central to our daily operations, securing access for both internal staff and external customers alike. This technical excellence is matched by WSO2's excellent customer support, and as an open-source solution, it offers unparalleled flexibility and a significantly lower total cost of ownership, making it a strategically sound asset for PSG's technology stack.

**What do you dislike about WSO2 Identity Platform?**

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep extensibility, a key strength, also introduces a considerable learning curve, and teams may find the documentation difficult to navigate for highly specific or advanced customizations. As a robust, enterprise-grade Java application, it can be resource-intensive, demanding careful infrastructure planning and performance tuning. This complexity can also surface during major version migrations, which often require significant manual effort and meticulous planning to execute successfully, particularly in environments with heavy customization.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server was implemented at PSG to solve the critical challenges of a fragmented and costly identity landscape, where users struggled with multiple credentials and administrators were burdened with managing disparate, siloed user stores. By introducing Single Sign-On (SSO), WSO2 immediately unified the user experience, boosting productivity and satisfaction. Simultaneously, it provided a central management plane that streamlined administration—even while connecting to existing user stores like MS databases—which enhanced security and operational efficiency. This consolidation of our identity infrastructure directly led to the decommissioning of redundant systems, resulting in significant and tangible cost savings for the organization.

  ### 9. Extensible, Feature-Rich, and Backed by Efficient Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about WSO2 Identity Platform?**

* Extensibility to support multiple use cases that are not in other products
* Efficient product support
* Built on specifications 
* Feature rich

**What do you dislike about WSO2 Identity Platform?**

* Can be complex when it comes to configurations. But efficient support resolves this

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

* User authentication 
* User authorization (scopes, OPA, XACML)

Helps us in quickly building a platform that lasts forever

  ### 10. one stop shop for all Identity and Access Management services 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vipin G. | Integration Specialist / Architect, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about WSO2 Identity Platform?**

We recently migrated to v7.0 of Identity Server which include new features which helps us in getting rid of our customisations. Latest Console UI is excellent and user friendly.

**What do you dislike about WSO2 Identity Platform?**

Customer support needs to be improved a bit.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Solving all the problmems with SSO, IAM. Providing right user the right access.

  ### 11. Beginer with Identity Server but strong understanding

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vincent V. | Software Architect &amp; Team Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about WSO2 Identity Platform?**

We have been using WSO2 Identity Server for approximately 18 months, on version 6.1.0.

We are currently prototyping version 7.1.0 and are considering the migration in the short to medium term.
Personally, I use Asgardeo, which is the cloud version of WSO2 IS 7.1.0.

I appreciate the userstore management as well as the claims management in the current version.
It is relatively easy to implement for basic use cases, but can become more complex when specific and particular cases arise.

I appreciate the diversity of the product's standard connectors.

We use it across various applications, through public web portals with identity federation, coupled with our WSO2 API Manager.

We also use it for internal functionalities with SSO and SAML connections.

We are eager to migrate to version 7.1.0 to benefit from the new features such as the redesigned administration portals and the ability to further customize authentication and enrollment flows.

**What do you dislike about WSO2 Identity Platform?**

On the contrary to the positive points, it is often difficult to administer and challenging to provide business KPIs from the logs.
It is complex to integrate third-party solutions such as Mainframe systems.
I don't blame the product itself, as we are not on its latest version. I hope that using the latest version will improve our perspective on the product.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 IS helps us to unify et centralized the authentication flow of our different websites and applications.

  ### 12. CustomRobust and configurable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rafael F. | Api Management &amp; API Government Tech Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about WSO2 Identity Platform?**

I like it because of the multitude of configurations you can perform. It can connect not only with WSO2’s own API Manager but also with third-party systems. It integrates with other platforms, and each integration can be configured in a granular and isolated manner. That level of flexibility is hard to find in other identity servers. Additionally, it's very robust, with multiple layers of security that, just like the integrations, can be fully customized to suit your needs.

**What do you dislike about WSO2 Identity Platform?**

At a functional level, I wouldn’t consider it a disadvantage, but from a user experience perspective, I’d say it’s very difficult to use, and the graphical interface of previous versions is terrible.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

"Authentication and authorization of the e-commerce platform

  ### 13. Highly Customizable, but Outdated UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abdallah A. | CyberSecurity Lecturer

**Reviewed Date:** September 06, 2025

**What do you like best about WSO2 Identity Platform?**

I appreciate the high accessibility and customization capabilities of WSO2 Identity Server, which allow for seamless integration and development of custom add-ons. The product's extensive array of connectors and event handlers enhances its functionality, and as an open-source platform, it facilitates ease of development and adaptability.

**What do you dislike about WSO2 Identity Platform?**

I find the user interface for the console side to be outdated. Additionally, the web applications used for the user side, specifically JSP, seem outdated by cloud technology standards. I would like to see updates and enhancements in these areas. I'm currently using an older version (Version 5.9) and am not sure if later product versions have addressed these issues.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server provides SSO and identity management, customizing account recovery and authentication, and integrating with multiple systems. It offers high accessibility and extensive connectors, enhancing customization and development flexibility.

  ### 14. Flexible, Open-Source IAM with Strong Extensibility – But Requires Deep Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oussama N. | Integration Consultant, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server stands out for its open-source nature, modularity, and extensibility. I especially appreciate its support for industry standards like SAML 2.0, OAuth2, OIDC, and SCIM, making it highly interoperable with modern applications. The multi-tenancy capabilities are solid, and the adaptive authentication scripting using JavaScript gives me full control to implement complex login flows, such as step-up authentication or conditional MFA.

The integration with WSO2 API Manager and Micro Integrator also enables a seamless digital identity and API security strategy, which is crucial for our enterprise clients pursuing digital transformation. The product is well-documented, and the community around WSO2, including Slack and GitHub, is active and helpful.

**What do you dislike about WSO2 Identity Platform?**

The learning curve is steep, especially for teams unfamiliar with WSO2’s architecture. While flexibility is a plus, it often requires significant customization, and misconfiguration can lead to security gaps. The UI/UX for the admin console feels outdated compared to modern IAM platforms like ForgeRock or Okta.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server has helped us secure user identities across microservices, enable SSO for internal apps, and implement fine-grained access control for APIs and external integrations. For clients in regulated industries (finance, healthcare), it helps us meet compliance standards like GDPR and PSD2 while maintaining full control of identity flows on-prem or in private cloud deployments.

  ### 15. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Malshan R. | Deputy Director ICT &amp; Digitalisation, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about WSO2 Identity Platform?**

What I like most about WSO2 Identity Server is its flexibility, standards compliance, and enterprise-grade security features. It’s one of the few open-source identity and access management solutions that offers such a comprehensive and customizable platform

**What do you dislike about WSO2 Identity Platform?**

While WSO2 Identity Server is a powerful and feature-rich platform, there are a few areas where it can be challenging:

1. Steep Learning Curve
2. Documentation Gaps
3. UI/UX of Admin Console
4. Performance Tuning Needed for Scale
Out of the box

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server addresses several critical identity and access management (IAM) challenges that are essential in today’s digital and security-conscious environments. The problems it solves — and the benefits that result — are significant for any organization, especially those with complex infrastructure or compliance requirements.

1. Centralized Identity Management

Problem: Managing user identities, roles, and permissions across dozens (or hundreds) of applications is inefficient, inconsistent, and error-prone.

Solution: WSO2 Identity Server provides centralized identity provisioning, user management, and role-based access control, enabling a single point of control.

Benefit: This reduces administrative overhead, improves security, and ensures consistency in identity governance across systems.

2. Secure Single Sign-On (SSO) Across Applications

Problem: Users need to log in separately to multiple systems, which is inconvenient and insecure.

Solution: WSO2 enables SSO using open standards like SAML, OAuth2, and OpenID Connect.

Benefit: Users log in once to access multiple apps, which improves user experience and reduces password fatigue — a major security risk.

  ### 16. Flexible, Open-Source IAM That Grows With Your Business - WSO2 Identity Server

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naresh N. | Integration Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2025

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server stands out for its flexibility and open-source transparency. It's one of the few IAM solutions that give you full control over customization from fine-grained access policies to federated authentication workflows. The support for OAuth2, SAML, OpenID Connect, and SCIM is robust and well-documented, and the ability to extend the platform via custom handlers or scripts is a big win for developers.

Another major plus is the multi-tenancy feature, which is ideal for large organizations or service providers managing identity across business units or clients.

**What do you dislike about WSO2 Identity Platform?**

The learning curve can be steep. While the documentation is detailed, it’s not always beginner-friendly. Getting up and running can require significant engineering effort, especially if you’re not familiar with IAM concepts. Also, the UI feels a bit dated and could benefit from a more modern and intuitive design, especially for non-technical users managing configurations.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

1. WSO2 allows us to integrate with multiple identity providers (Google, Azure AD, etc.) using standard protocols like SAML, OIDC, and OAuth2, enabling Single Sign-On (SSO) across our internal and external applications.

2.The fine-grained authorization capabilities let us define complex access policies using XACML and adaptive authentication scripts, which is critical for role-based and risk-based access scenarios.

3. We’ve leveraged it to secure our APIs with OAuth2 and JWT, and seamlessly federate identities across microservices and SaaS platforms, which simplified development and boosted customer experience.

4. Cost savings from not relying on expensive commercial IAM suites.

5. Improved user experience with unified login and adaptive authentication.

6. Greater developer flexibility due to open-source nature and extensibility.

Overall, In My experience WSO2 Identity Server is helping us create a secure, seamless, and scalable digital identity layer for both internal users and customers.

  ### 17. Robust IS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Indika K. | Manager Software Development, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server is flexible and supports a lot of identity and access management features out of the box. It's also open-source, which makes it easier to customize and integrate with other systems, and we have used it over past 4-5 year and we didnt have to face any major issues.

**What do you dislike about WSO2 Identity Platform?**

Since this more flexible and customizable, sometimes it can be a bit complex to set up and configure. Its better to explore and find out best suit configuration for your environment.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We have multiple app for our customers and earlier we had several user management modules. SSO is the best things happened to our customers

  ### 18. Reliable, Flexible, and Secure Identity Management Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Banuka D. | Web Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about WSO2 Identity Platform?**

The most helpful aspect of WSO2 Identity Server is its powerful support for industry-standard protocols (such as SAML, OAuth2, and OpenID Connect), making it easy to integrate with a wide range of applications and services

**What do you dislike about WSO2 Identity Platform?**

One of the main downsides of WSO2 Identity Server is that the initial setup and configuration can be quite complex, especially for new users

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server is helping us solve complex identity and access management (IAM) challenges across our organization. It provides a secure, centralized platform for single sign-on (SSO), multi-factor authentication (MFA), and user provisioning, which helps us improve user experience and enhance security.

  ### 19. Dependable solution for Identity and Access Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sapthasagar H. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity server can handle multiple authentication protocols and  We are able to integrate the Oauth 2.0 authentication with the mobility apps/ mobile devices.

**What do you dislike about WSO2 Identity Platform?**

The documentations are good but if we get more video tutorials it'll be easy to understand

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server is solving several problems related to identity and access management. One of the primary challenges faced by organizations is managing user identities and ensuring that the right users have access to the right resources

  ### 20. The usability is very easy with WSO2 when compared to others.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kella Kashi V. | Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about WSO2 Identity Platform?**

New version has more improved UI and integration with AI to build login flows easily.

Added feature for custom branding and it is easy  to use.

**What do you dislike about WSO2 Identity Platform?**

Again it is documentation on usage, settings etc.

**Recommendations to others considering WSO2 Identity Platform:**

Ease of understanding of the product
Ease of deployment
Customization as per business requirement
Multiple features

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Ease of user management, login policies, password policies
Yes, used multiple WSo2 products (IS, gateway, traffic manager etc.)
Yes, the number of rest calls are increased

  ### 21. Recommended identity provider

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alfar K. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about WSO2 Identity Platform?**

User provisioning, OpenID Connect, SCIM2 APIs, workflows

**What do you dislike about WSO2 Identity Platform?**

It seems like you're experiencing issues with integrating a third-party application. Even though it has been configured correctly, it often malfunctions.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

It provides a ready-made solution for Identity and Access Management (IAM).

  ### 22. Wso2 identity server manager experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** shehan n. | Software engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about WSO2 Identity Platform?**

User management , authentication and authorization are the mostly like features in the Identity server.

**What do you dislike about WSO2 Identity Platform?**

initial setup can customization can be difficult and time consuming.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity server allows us to unify authentication across multiple applications using industry-standard protocols like SAML2, OAuth2, and OpenID Connect.

  ### 23. WSO2 IAM with Sampath Bank

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruchira P. | Software Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity server is highly customizable, Scalable according to the organizational needs.

**What do you dislike about WSO2 Identity Platform?**

There are some features in the Asgardio which are not included in on prem versions. Some organizations can’t have the asgardio due to regulatory and practical reasons

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Federated authentication
MFA
Customizability

  ### 24. Powerful but Complex Identity Solution

**Rating:** 3.0/5.0 stars

**Reviewed by:** Banuka N. | Technical Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about WSO2 Identity Platform?**

It does support all the standards authorizations like oauth2, SAML and OpenID connect

**What do you dislike about WSO2 Identity Platform?**

It used to be hard use it with other gateway on configurations

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We had to make our IDP available for multiple authentication mechanisms for same set of services

  ### 25. Identity access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaveesha G. | Manager Database and Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about WSO2 Identity Platform?**

intergration and product feature and roadmap

**What do you dislike about WSO2 Identity Platform?**

Legacy authantication methads  are not supporting

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Singal point of control

  ### 26. Very useful for developers. Learned lot.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sanduni  N. | Tech Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about WSO2 Identity Platform?**

Security is best of this identity server

**What do you dislike about WSO2 Identity Platform?**

Security is most helpful and disliked customization

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Security

  ### 27. WSO2 Identity Server Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahipal S. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about WSO2 Identity Platform?**

The WSO2 identification server offers a variety of advantages related to identity and access management. It provides single sign-on (SSO), the OAuth2, and OpenID connect for secure inter-system authentication. Due to its extensibility, the integration with 2nd-party policies is quite straightforward, although the security is further augmented by Multi-Factor Authentication (MFA). Likewise, WSO2 also strives to remain effective due to scalability with large customers and coupled with strong rule-based coverage. This server enables Federated identity management, and allows usage of other carrier service providers like Google or facebook. In addition, its open character helps cut costs, as well as the pathing, daily patches and some self-healing and optimization. All in all, it is a robust mileage solution for the temperance agency.

**What do you dislike about WSO2 Identity Platform?**

The difficulties of using WSO2 Identity Server also means that a lot of beginners may have trouble starting up. It can take some time to design and customize it since advanced knowledge is usually required in the process. And although it’s free as an open source software, some of its enterprise features might still need paying support. Also, Big deployments without proper scaling or optimization can impact the performance as well.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

It helps us to easily integrate the SSO and also help us to authenticate the user as well.

  ### 28. Amazing Identity Server and access management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rizwan A. | DevSecOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about WSO2 Identity Platform?**

It has various useful features such as passwordless login, social login, Delegated administration and so on

**What do you dislike about WSO2 Identity Platform?**

I haven't find any such dislike about WSO2 identity server

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Identity and Access management and Single sign on

  ### 29. Exploring WSO2 Identity Server: The Pros and Cons of Open-Source Identity Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pawan C. | Sr. Manager - IT operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about WSO2 Identity Platform?**

The WSO2 Identity Server has several key benefits. The most catching one is that it's an open-source platform. Its core ones are SSO, MFA, Identity Management, OAuth 2.0, User provisioning and LM, RBAC, and its self-service portal. If I need to conclude about it then it would be that it's a comprehensive, open-source solution for managing identity, access, and security across an ord infra.

**What do you dislike about WSO2 Identity Platform?**

Every coin has two sides and the same goes for the WSO2 Identity Server while it's a powerful and customizable solution, its complexity, resource demands, and need for technical expertise can be a downside for some users or organizations. On the other hand, if an org that requires a flexible, open-source IAM platform and has the expertise to manage it then these trade-offs may be acceptable.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

My org was facing struggle with manageing users identities across multiple applications and services. Without centralized control, it's hard to ensure consistency, security, and efficiency in handling user credentials and since WSO2 provides identity to both internal and external applications. So after implementing I this reduces the administrative burden of managing user accounts separately for each system and enhances security by providing consistent access control across the organization. Users benefit from SSO by not needing to remember multiple passwords, improving their experience and productivity.

  ### 30. A nice looking well designed  auth system out of the box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kamasu P. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about WSO2 Identity Platform?**

With  Wso2 Identity server you don't have to waste time building a nice-looking authentication system for your users.  It comes with many features out of the box required to build authentication

**What do you dislike about WSO2 Identity Platform?**

Using identity server in a kubernetes environment requires some advanced technical knowledge

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We deploy identity server to our clients which  they  use to authenticate their users

  ### 31. Enable Digital onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shirley N. | Principle Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about WSO2 Identity Platform?**

WSO2 IAM provides flexibility to customize according to our requirements since it's an open-source product.  This helps to increase the user experience by providing a unique experience. Supports most Identity providers, An also Supports customer identity providers.

**What do you dislike about WSO2 Identity Platform?**

Less documentation is available for customizing the standard features. Therefore need more skills If doing the customizations. If comminity support or documentaions available, It's easy to implement solutions inhouse.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

The organization was able to introduce digital self user onboarding via the WSO2 IAM platform. It enabled greater security for onboarding, authentication, and authorization.  WSO2 IAM provides security requirements for both the User & API domain. This helps to secure the API level also using the same setup.

  ### 32. Best IAM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Goutham P. | Information Technology Field Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server has its flexibility in handling different authentication protocols. For instance, whether you're working with SAML for enterprise applications or OAuth2 for modern web and mobile apps, WSO2 provides strong support. This versatility allows organizations to implement a consistent authentication strategy across diverse platforms, much like having a universal key that fits multiple locks.

**What do you dislike about WSO2 Identity Platform?**

The user interface may not always provide the best user experience, requiring additional effort to tailor it for end-users.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Enhanced Security and Scalability

  ### 33. IAM solution designed to handle complex auth and authorization requirements.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohammed I. | Cloud Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about WSO2 Identity Platform?**

1. Gives essential IAM functionalities, including SSO, multi-factor authentication, and user federation, enabling seamless user experiences.

2. Highly customizable for the user needs

3. Fully compatible

**What do you dislike about WSO2 Identity Platform?**

Installation is little daunting, which requires a solid IAM understanding. During heavy loads there has been some performance issues.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Mainly helps to manage any type of complex authentication and autherization flows.

  ### 34. Support for IDM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vishwajeet S. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about WSO2 Identity Platform?**

WSO2 Supports most easy to oauth2.0 and SSO. i have used these two till now. Great experience

**What do you dislike about WSO2 Identity Platform?**

i think more documentation should be available

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

it simplifies the authentication process. previously we had to use username/email with password. but now days we can provide oAuth2.0 or SSO to user that will enrich the user experience (UX)

  ### 35. A very convenient open source appliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark Gil V. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about WSO2 Identity Platform?**

for being open source. it's use case. easy to implement and to integrate. It is very convenient and reliable.

**What do you dislike about WSO2 Identity Platform?**

non at all. since I did not spend a peny for this.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Our user from different location and from cloud. Easy to integrate our SSO from our servers.

  ### 36. Unlocking Seamless Security: The WSO2 Identity Server Advantage"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nalin D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about WSO2 Identity Platform?**

One of the standout aspects of WSO2 Identity Server is its exceptional balance between robust security features and user-friendly design. It seamlessly integrates powerful security measures like multi-factor authentication and fine-grained authorization policies into an intuitive interface, making it accessible even to those with limited technical expertise. This blend of security and usability sets WSO2 Identity Server apart, ensuring that organizations can protect their digital assets effectively without sacrificing convenience for their users.

**What do you dislike about WSO2 Identity Platform?**

We are using WSO2 Identity Server since 4.X, Process between upgrade between major version is bit difficult

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We are using it as our total mutiple tenant cross cutting security provider for our platform.

  ### 37. WSO2 Identity Server as the Centralized IAM in the platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aditya K. | IoT Lead Solution Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about WSO2 Identity Platform?**

We managed to centralize the entire Identity and Access Management with WSO2. WSO2IS fit best based on the customization we needed as we had different partners and customers.
Being a Security product WSO2IS helped us in improving the Cyber Security Baseline score.
Quite descriptive Doumentation.
Security updates are based on the latest threats.
Since it is open source and extensible, it can be customized to meet the specific needs of Vodafone.
It has a wide range of features, including single sign-on (SSO), identity federation, multi-factor authentication, and user management.

**What do you dislike about WSO2 Identity Platform?**

Migration from one release to another needs improvement.
Also, database migration support across different DBs needs to be more seamless.
Product support related to critical security patches needs improvement.
Workshop related to new features should be showcased more to customers.

**Recommendations to others considering WSO2 Identity Platform:**

Easy product to install, manage and upgrade. 
And Up to date with security patches.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

To move our IOT platforms to a centralized IAM.  Components were doing local authentication with no interaction with central IDM.

Enabled federation, which resulted in a great jump in CSB score.
Centralized Authentication and Authorization increased the security of our IOT Platform.
Federation with other IDPs is seamless.
Supports on AWS is great
Federation with OEM IDPs(Audi, Porsche, Lotus, Volvo, etc.)

  ### 38. Amazingly flexible - top notch service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julio A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about WSO2 Identity Platform?**

"For me, the real gem of WSO2 Identity Server is its flexibility. Being open-source is a huge plus, as I can tweak it to perfectly fit our unique needs. Plus, the security features are top-notch, keeping user access ultra-safe. And let's not forget the seamless integration

**What do you dislike about WSO2 Identity Platform?**

Some users find the initial setup and configuration complex, requiring deeper technical knowledge.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Overall, WSO2 Identity Server has become a valuable asset, streamlining user management, enhancing security, and simplifying integrations. The benefits outweigh the challenges, making it a worthwhile solution for our company.

  ### 39. Perfectly implemented IAM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parmanu S. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about WSO2 Identity Platform?**

I like WSO2 Identity solution as it reduces the time and efforts required to maintain a Identity management system. It's highly secure and has seamless integration connectors to our existing systems. I'm impressed with the way it handles the different authentication protocols. SSO is the way we implement all the accesses in our organisation WSO2 has made this problem easy to solve.

**What do you dislike about WSO2 Identity Platform?**

1. Less detailed documentation - the learning curve for us to integrate was very high as we had lot to unanswered questions on how to integrate it with our systems. 
2. Need frequent patches on the security vulnerabilities.
3. Need to make DB migration easier.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

As the organisation grows the access management to different systems gets tricker, WS02 helped us solve this with this issue by providing a SaaS offering. Users didn't complaint about any issues logging in to the SSO enabled systems.

  ### 40. WSO2 Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amandeep S. | Principal Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about WSO2 Identity Platform?**

WSO2 Product team support which is quite good and prompt

**What do you dislike about WSO2 Identity Platform?**

Need more stability in terms of internal bug but overall product support covers up for the same

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

To authenticate users

  ### 41. Intuitive server identification solution for project management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akash  K. | Assistant manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about WSO2 Identity Platform?**

Multiple features support managing and controlling various work and projects side by side. It's the best social data-containing software with all the fantastic and comprehensive technologies, fulfilling all customer needs and requirements.
It has both device and web applications for all users and customers.
This can be used as one location with excellent security to store and locate all your project-related information and access them anytime. Makes all your workflow centralized.

**What do you dislike about WSO2 Identity Platform?**

Recently, it has been experienced or noticed that this software's licensing pricing has increased slightly. The features and the dashboard have not been updated for so long, making the software outdated and slower due to no regular updates.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

A single location that offers a lot of features and amazing workflow techniques under one shelter with an outstanding level of security. Multiple project and work handling has been done so smoothly with this platform.

  ### 42. THE IAM TOOL FOR THE BEST

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vaani S. | Senior Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 identity server, it comes with a loads of good features that is just more than good, and the best of then are comprehensive IAM ( IDENTITY AND ACCESS MANAGEMENT) functionality, then comes the  SSO protocols like SAML 2.0, OpenID Connect, and OAuth 2.0, which allow users to log in once and access multiple functionality using different applications, then comes its Multi Tendency which allow users to customize things on their interests, its compelety open source which enables developers to perform their operations and help it make a better platform everyday.

**What do you dislike about WSO2 Identity Platform?**

There's not a lot to describe in this particular section, I miss this one feature of customer support, which would have been a bit additional good part of this platform as we have to head to the community page all the time we face a problem, but community is well organized and doubts are solved in real time.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We are using this tool to provide our users a safe ecosystem in which they can work, use our products without a single hesitation. And WSO2 Identity Server is the tool which is helping us achieve that target , it is such a comprehensive tool with all the good features I have mentioned above that is helping us on every day to reach our goal. THis tools comes with a different sets of applications, we have customized it according to the need of our organisation to utilise the best from it.

  ### 43. WSO2; effective identity manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dena  W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about WSO2 Identity Platform?**

Wso2 helps us to manage user accounts on our resources and their roles.

It helps us to perform better by enabling easy login. 

It has allowed us to use on sign in to login and access all our apps and resources, this saves us lots of time spent login in to all the different apps.

It has great and effective IAM and multi trust.

**What do you dislike about WSO2 Identity Platform?**

I think the only dislike is that it's a bit complex to understand, it took me a long time and lots or reading up on the product documentation to figure it out.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

wso2 has provided us with a secure common way to verify and authenticate requests on our applications.

It has given us the security capabilities to ensure that each user has access to the right resources.

It has helped us improve performance and efficiency by centralizing IAM

  ### 44. Open-source Identity Powerhouse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riley W. | Open Source Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 has invested significant time into the design and functionality of its Identity Server product. This investment has delivered an extensible and scalable identity and access management solution for almost any use case. Identity Server has excellent support for the most common authentication and authorization protocols with an ever-growing marketplace of extensions. WSO2 participates in fostering an open-source culture with Identity Server by offering its core product, key features and extensions as open source projects. I have consumed these offerings to learn and develop my own extensions that fit perfectly into the WSO2 Identity Server ecosystem.

**What do you dislike about WSO2 Identity Platform?**

WSO2 Identity Server can be difficult to get started and to find the appropriate documentation. The documentation website has undergone renovations starting in 5.9.0 and continue to be a better experience with each minor and major release. Another dislike is the recent security vulnerabilities that have been discovered. These vulnerabilities have highlighted a critical need for WSO2 Identity Server administrators to invest in patching their instances more often.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Provides the ability to support multiple federated authentication providers. This enables us to set up service provider specific authentication scenarios and to create a seamless authentication experience between identity providers.

  ### 45. A great IAM product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nuwan W. | Solution Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about WSO2 Identity Platform?**

More customisable according to the requirement.

**What do you dislike about WSO2 Identity Platform?**

The product is a bit bulky compared to other similar products available on the market.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Identity and access management.Organization hyrachy.

  ### 46. Good experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about WSO2 Identity Platform?**

Security offered by the platform and continuous updates

**What do you dislike about WSO2 Identity Platform?**

Some features (like multi factor autentication)

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Single point of access for our customer base

  ### 47. One of the best Identity & Access Management solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dipti B. | Freelance Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2023

**What do you like best about WSO2 Identity Platform?**

I have an opportunity for a customer to implement an SSO solution considering the budget and rich features. I have checked for Forgerock OpenAM & WSO2 Identity server and went with WSO2 IS to implement the same. The product installation was quick and easy for the proof of concept. The management console has a rich UI with easy navigation for available features. As per the business requirement, a 2FA setup was required, and it was easy with WSO2 IS with a click of a button and browser-based configuration only. Single Sign On(SSO) was implemented for four applications with WSO2 IS login window as a single entry point. It also asked the customer to use the existing users from their Active Directory. This requirement was also fulfilled easily using secondary user store configuration via console with browser-based form, and users get listed under Users > Secondary user store.

**What do you dislike about WSO2 Identity Platform?**

I have experienced that sometimes XML-based configurations are a bit complex, as a little syntax error leads to the malfunctioning of the whole application. OOTB features someCustomisation requires in-depth technical knowledge and could be difficult, primarily when the product has been implemented partially.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

1. To meet GDPR compliance, most organisations are implementing IDAM solutions.
2. We had a similar story about having strong governance over resource access, and I suggested using WSO2 IS as an open-source solution first. Having multiple apps with single entry points for login was also a significant problem. WSO2 IS helped the same via SSO capability with MFA.

  ### 48. Best Tool to Secure your Data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bharani Raaj K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2023

**What do you like best about WSO2 Identity Platform?**

Hey, the best about WSO2 Identity Server is that it is one of the most accessible tools to manage, and also it will solve your identity-related problems. It will help you to secure your data's. WSO2 Identity Server can be used anywhere, like organizations, buses, Banking etc.

**What do you dislike about WSO2 Identity Platform?**

As of now, there is no dislike about WSO2 Identity Server. Sometimes face recognition will not capture, or thumb identification will not work if hands are wet. Need improvement in that.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Hey, WSO2 Identity Server is solving many problems like Check-in and Check-out; it monitors who is coming in and out and can also be used in Cloud and another third-party system. See this WSO2 identity Server it will help IT Domains, Health care, Banking Sector, SAAS related Companies.

  ### 49. WSO2 Identity Server - An Open Source Identity and Access Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhoomika S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server is highly customizable and can be configured to fit an organization's specific needs. WSO2 Identity Server provides robust security features to protect user identities and data. It supports multi-factor authentication, adaptive authentication, and fine-grained authorization policies

**What do you dislike about WSO2 Identity Platform?**

WSO2 Identity Server is a highly configurable and customizable solution, which may require a steep learning curve and expertise to implement and manage effectively. It'll be helpful if more learning resources are available.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server enables organizations to set fine-grained access controls for applications and systems, which can help prevent unauthorized access and data breaches. WSO2 Identity Server supports multi-factor authentication, providing an additional security layer for sensitive applications and data. By Centralizing identity management and access control, organizations can streamline their IAM processes and reduce administrative overhead and it also provides a user-friendly interface enabling users to manage their identities, including passwords, profile information, and access to applications and systems.

  ### 50. A doyen open source CIAM solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sajid K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about WSO2 Identity Platform?**

The software provides a modem identity and access management capabilities can can easily be built into your existing customer experience application.
The tool facilitates SSO between multiple logged in applications for an improved user experience.
It offers multi factor and very adaptive authentication based on risk, identity and context attributes.

**What do you dislike about WSO2 Identity Platform?**

No resistance.
It is highly configurable.
Its implementation is straight forward  and conforms to all major standards.
I adore the self service portal. It has been of great help.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

The software offers adaptive authentication that allow us to configure accesses in a granular way.
You can easily and securely expose APIs to both internal and external consumers.
WSO2 enables design and runtime governance for the entire lifecycle of our APIs.


## WSO2 Identity Platform Discussions
  - [Any Upgrade is their?](https://www.g2.com/discussions/any-upgrade-is-their) - 1 upvote
  - [How does WSO2 IS play itself with latest FIDO framework?](https://www.g2.com/discussions/how-does-wso2-is-play-itself-with-latest-fido-framework) - 1 upvote
  - [Clarification on IS as 3rd Party KM of APIm](https://www.g2.com/discussions/clarification-on-is-as-3rd-party-km-of-apim) - 1 upvote
  - [How to configure](https://www.g2.com/discussions/how-to-configure) - 1 upvote
  - [What is the easiest way to Setup WSO2 Identity server with minimal configurations?](https://www.g2.com/discussions/50985-what-is-the-easiest-way-to-setup-wso2-identity-server-with-minimal-configurations) - 1 upvote

- [View WSO2 Identity Platform pricing details and edition comparison](https://www.g2.com/products/wso2-identity-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+08%3A25%3A15+-0500&secure%5Bsession_id%5D=d5496f6f-0d01-4ff9-a659-cc4b1028c123&secure%5Btoken%5D=d6d61c5f2c7f583d76998897fc35dd595337eca6f3fe9fc948c5d3403eeace4f&format=llm_user)
## WSO2 Identity Platform Integrations
  - [Bulk SMS Services](https://www.g2.com/products/bulk-sms-services/reviews)
  - [IBM Cognos Analytics](https://www.g2.com/products/ibm-cognos-analytics/reviews)
  - [OpenLDAP](https://www.g2.com/products/openldap/reviews)
  - [WSO2 API Platform](https://www.g2.com/products/wso2-api-platform/reviews)

## WSO2 Identity Platform Features
**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)

**User on/off Boarding**
- Self Service Access requests
- Role Management
- Policy Management
- Access Termination
- Approval Workflows

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Access Control Types**
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Functionality**
- Multi-Device Sync
- Backup

** Type**
- On-premises solution
- Cloud-solution

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration

**Governance**
- Identifies and Alerts for Threats

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Administration**
- APIs

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

## Top WSO2 Identity Platform Alternatives
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,328 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews)
  - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (269 reviews)

