--- title: WSO2 Identity Platform Reviews meta\_title: 'WSO2 Identity Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 110 reviews by the users' company size, role or industry to find out how WSO2 Identity Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 110 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

# WSO2 Identity Platform Reviews & Product Details

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What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a "proprietary black box". - Lower TCO & high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in.

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Product Website
WSO2 Identity Platform
Seller
[WSO2](https://www.g2.com/sellers/wso2)
Discussions
[WSO2 Identity Platform Community](https://www.g2.com/products/wso2-identity-platform/discuss)
Languages Supported

Danish, German, English, French, Japanese, Portuguese, Sinhala, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Radhik Colombage

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

6 months

[
View More Pricing Information
](https://www.g2.com/products/wso2-identity-platform/pricing)

## WSO2 Identity Platform Integrations
(4)

What do users say about integrations?

Verified by WSO2 Identity Platform

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Bulk SMS Services

](https://www.g2.com/products/bulk-sms-services/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

IBM Cognos Analytics

](https://www.g2.com/products/ibm-cognos-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

OpenLDAP

](https://www.g2.com/products/openldap/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WSO2 API Platform

](https://www.g2.com/products/wso2-api-platform/reviews)

Show More

 ![Shirley N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shirley N.")
SN

Shirley N.

Principle Architect

Mid-Market (51-1000 emp.)

5/26/2022

"Enable Digital onboarding"

5/5

What do you like best about WSO2 Identity Platform?

WSO2 IAM provides flexibility to customize according to our requirements since it's an open-source product. This helps to increase the user experience by providing a unique experience. Supports most Identity providers, An also Supports customer identity providers. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Less documentation is available for customizing the standard features. Therefore need more skills If doing the customizations. If comminity support or documentaions available, It's easy to implement solutions inhouse. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

The organization was able to introduce digital self user onboarding via the WSO2 IAM platform. It enabled greater security for onboarding, authentication, and authorization. WSO2 IAM provides security requirements for both the User & API domain. This helps to secure the API level also using the same setup. Review collected by and hosted on G2.com.

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11/19/2024
Validated ReviewerIncentivizedSource: Seller invite

 ![Goutham P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Goutham P.")
GP

Goutham P.

Information Technology Field Engineer

Enterprise (\> 1000 emp.)

10/18/2024

"Best IAM solution"

4.5/5

What do you like best about WSO2 Identity Platform?

WSO2 Identity Server has its flexibility in handling different authentication protocols. For instance, whether you're working with SAML for enterprise applications or OAuth2 for modern web and mobile apps, WSO2 provides strong support. This versatility allows organizations to implement a consistent authentication strategy across diverse platforms, much like having a universal key that fits multiple locks. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

The user interface may not always provide the best user experience, requiring additional effort to tailor it for end-users. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Enhanced Security and Scalability Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

MI

Mohammed I.

Cloud Architect

Mid-Market (51-1000 emp.)

10/15/2024

"IAM solution designed to handle complex auth and authorization requirements."

4/5

What do you like best about WSO2 Identity Platform?

1. Gives essential IAM functionalities, including SSO, multi-factor authentication, and user federation, enabling seamless user experiences.

2. Highly customizable for the user needs

3. Fully compatible Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Installation is little daunting, which requires a solid IAM understanding. During heavy loads there has been some performance issues. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Mainly helps to manage any type of complex authentication and autherization flows. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

VS

Vishwajeet S.

Developer

Small-Business (50 or fewer emp.)

10/17/2024

"Support for IDM"

3.5/5

What do you like best about WSO2 Identity Platform?

WSO2 Supports most easy to oauth2.0 and SSO. i have used these two till now. Great experience Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

i think more documentation should be available Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

it simplifies the authentication process. previously we had to use username/email with password. but now days we can provide oAuth2.0 or SSO to user that will enrich the user experience (UX) Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Mark Gil V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark Gil V.")
MV

Mark Gil V.

Network Engineer

Mid-Market (51-1000 emp.)

10/9/2024

"A very convenient open source appliance"

4.5/5

What do you like best about WSO2 Identity Platform?

for being open source. it's use case. easy to implement and to integrate. It is very convenient and reliable. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

non at all. since I did not spend a peny for this. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Our user from different location and from cloud. Easy to integrate our SSO from our servers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Nalin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nalin D.")
ND

Nalin D.

Mid-Market (51-1000 emp.)

4/18/2024

"Unlocking Seamless Security: The WSO2 Identity Server Advantage""

5/5

What do you like best about WSO2 Identity Platform?

One of the standout aspects of WSO2 Identity Server is its exceptional balance between robust security features and user-friendly design. It seamlessly integrates powerful security measures like multi-factor authentication and fine-grained authorization policies into an intuitive interface, making it accessible even to those with limited technical expertise. This blend of security and usability sets WSO2 Identity Server apart, ensuring that organizations can protect their digital assets effectively without sacrificing convenience for their users. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

We are using WSO2 Identity Server since 4.X, Process between upgrade between major version is bit difficult Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

We are using it as our total mutiple tenant cross cutting security provider for our platform. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.")
AK

Aditya K.

IoT Lead Solution Designer

Enterprise (\> 1000 emp.)

5/6/2022

"WSO2 Identity Server as the Centralized IAM in the platform"

5/5

What do you like best about WSO2 Identity Platform?

We managed to centralize the entire Identity and Access Management with WSO2. WSO2IS fit best based on the customization we needed as we had different partners and customers.

Being a Security product WSO2IS helped us in improving the Cyber Security Baseline score.

Quite descriptive Doumentation.

Security updates are based on the latest threats.

Since it is open source and extensible, it can be customized to meet the specific needs of Vodafone.

It has a wide range of features, including single sign-on (SSO), identity federation, multi-factor authentication, and user management. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Migration from one release to another needs improvement.

Also, database migration support across different DBs needs to be more seamless.

Product support related to critical security patches needs improvement.

Workshop related to new features should be showcased more to customers. Review collected by and hosted on G2.com.

Recommendations to others considering WSO2 Identity Platform:

Easy product to install, manage and upgrade.

And Up to date with security patches. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

To move our IOT platforms to a centralized IAM. Components were doing local authentication with no interaction with central IDM.

Enabled federation, which resulted in a great jump in CSB score.

Centralized Authentication and Authorization increased the security of our IOT Platform.

Federation with other IDPs is seamless.

Supports on AWS is great

Federation with OEM IDPs(Audi, Porsche, Lotus, Volvo, etc.) Review collected by and hosted on G2.com.

Show More

9/6/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Julio A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio A.")
JA

Julio A.

Mid-Market (51-1000 emp.)

2/20/2024

"Amazingly flexible - top notch service!"

5/5

What do you like best about WSO2 Identity Platform?

"For me, the real gem of WSO2 Identity Server is its flexibility. Being open-source is a huge plus, as I can tweak it to perfectly fit our unique needs. Plus, the security features are top-notch, keeping user access ultra-safe. And let's not forget the seamless integration Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Some users find the initial setup and configuration complex, requiring deeper technical knowledge. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Overall, WSO2 Identity Server has become a valuable asset, streamlining user management, enhancing security, and simplifying integrations. The benefits outweigh the challenges, making it a worthwhile solution for our company. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

PS

Parmanu S.

Enterprise (\> 1000 emp.)

5/22/2023

"Perfectly implemented IAM solution"

4.5/5

What do you like best about WSO2 Identity Platform?

I like WSO2 Identity solution as it reduces the time and efforts required to maintain a Identity management system. It's highly secure and has seamless integration connectors to our existing systems. I'm impressed with the way it handles the different authentication protocols. SSO is the way we implement all the accesses in our organisation WSO2 has made this problem easy to solve. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

1. Less detailed documentation - the learning curve for us to integrate was very high as we had lot to unanswered questions on how to integrate it with our systems.

2. Need frequent patches on the security vulnerabilities.

3. Need to make DB migration easier. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

As the organisation grows the access management to different systems gets tricker, WS02 helped us solve this with this issue by providing a SaaS offering. Users didn't complaint about any issues logging in to the SSO enabled systems. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Amandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amandeep S.")
AS

Amandeep S.

Principal Consultant

Enterprise (\> 1000 emp.)

2/27/2024

"WSO2 Review"

4/5

What do you like best about WSO2 Identity Platform?

WSO2 Product team support which is quite good and prompt Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Need more stability in terms of internal bug but overall product support covers up for the same Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

To authenticate users Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

21 months

### Average Discount

13%

[
View More Pricing Information
](https://www.g2.com/products/wso2-identity-platform/pricing)

WSO2 Identity Platform Comparisons

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4.5/5(912)

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##### 
##### WSO2 Identity Platform Features

Authentication Options

Authentication User experience

Supports Required Authentication systems

Supports Required Authentication Methods/Protocols

Administration

Ease of installation on server

Password Policy Enforcement

Administration Console

Functionality

User provisioning

Password manager

Single Sign-on

 Type

On-premises solution

[
View More Features
](https://www.g2.com/products/wso2-identity-platform/features)

## Top-Rated Alternatives

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Okta

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Microsoft Entra ID

4.5/5(912)

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##### Categories on G2

[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)

[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba)

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