---
title: WSO2 Identity Platform Reviews
meta_title: 'WSO2 Identity Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 110 reviews by the users' company size, role or industry
  to find out how WSO2 Identity Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 110
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# WSO2 Identity Platform Reviews
**Vendor:** WSO2  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 110
## About WSO2 Identity Platform
What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a &quot;proprietary black box&quot;. - Lower TCO &amp; high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in.



## WSO2 Identity Platform Pros & Cons
**What users like:**

- Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management. (31 reviews)
- Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management. (26 reviews)
- Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration. (24 reviews)
- Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process. (23 reviews)
- Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features. (22 reviews)
- SSO (Single Sign-On) (21 reviews)
- Integrations (16 reviews)
- SSO Support (15 reviews)
- Customization (14 reviews)
- Flexibility (12 reviews)

**What users dislike:**

- Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations. (14 reviews)
- Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge. (11 reviews)
- Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources. (11 reviews)
- Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners. (10 reviews)
- Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming. (10 reviews)
- Users note the **high expertise requirement** for customizing WSO2 Identity Server, limiting accessibility for some organizations. (9 reviews)
- High Learning Curve (8 reviews)
- Steep Learning Curve (8 reviews)
- Users point out the **required expertise** for customization, which can be a barrier for some organizations. (7 reviews)
- Complex Usability (6 reviews)

## WSO2 Identity Platform Reviews
  ### 1. Easy to integrate into enterprise architecture

**Rating:** 5.0/5.0 stars

**Reviewed by:** raju m. | consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about WSO2 Identity Platform?**

The built-in MFA authenticators are easy to configure and can be set up in a short amount of time.

**What do you dislike about WSO2 Identity Platform?**

Upgrading to the latest version, especially when customizations are involved, remains quite challenging.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Complete and reliable IAM solution incorporating  industry standards.

  ### 2. Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tebalo T. | Developer, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about WSO2 Identity Platform?**

Our experience with WSO2 Identity Server at PSG has been defined by its ease of setup and seamless integration with our group systems via OAuth and SAML, which significantly reduced implementation time. Operationally, the platform excels with its immediate API responses, developer-friendly logging, and comprehensive REST APIs that are crucial for our DevOps automation. A core component of its value is the robust suite of security features; its Multi-Factor Authentication (MFA) is central to our daily operations, securing access for both internal staff and external customers alike. This technical excellence is matched by WSO2's excellent customer support, and as an open-source solution, it offers unparalleled flexibility and a significantly lower total cost of ownership, making it a strategically sound asset for PSG's technology stack.

**What do you dislike about WSO2 Identity Platform?**

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep extensibility, a key strength, also introduces a considerable learning curve, and teams may find the documentation difficult to navigate for highly specific or advanced customizations. As a robust, enterprise-grade Java application, it can be resource-intensive, demanding careful infrastructure planning and performance tuning. This complexity can also surface during major version migrations, which often require significant manual effort and meticulous planning to execute successfully, particularly in environments with heavy customization.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server was implemented at PSG to solve the critical challenges of a fragmented and costly identity landscape, where users struggled with multiple credentials and administrators were burdened with managing disparate, siloed user stores. By introducing Single Sign-On (SSO), WSO2 immediately unified the user experience, boosting productivity and satisfaction. Simultaneously, it provided a central management plane that streamlined administration—even while connecting to existing user stores like MS databases—which enhanced security and operational efficiency. This consolidation of our identity infrastructure directly led to the decommissioning of redundant systems, resulting in significant and tangible cost savings for the organization.

  ### 3. Dependable solution for Identity and Access Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sapthasagar H. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity server can handle multiple authentication protocols and  We are able to integrate the Oauth 2.0 authentication with the mobility apps/ mobile devices.

**What do you dislike about WSO2 Identity Platform?**

The documentations are good but if we get more video tutorials it'll be easy to understand

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server is solving several problems related to identity and access management. One of the primary challenges faced by organizations is managing user identities and ensuring that the right users have access to the right resources

  ### 4. WSO2 Identity Server Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahipal S. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about WSO2 Identity Platform?**

The WSO2 identification server offers a variety of advantages related to identity and access management. It provides single sign-on (SSO), the OAuth2, and OpenID connect for secure inter-system authentication. Due to its extensibility, the integration with 2nd-party policies is quite straightforward, although the security is further augmented by Multi-Factor Authentication (MFA). Likewise, WSO2 also strives to remain effective due to scalability with large customers and coupled with strong rule-based coverage. This server enables Federated identity management, and allows usage of other carrier service providers like Google or facebook. In addition, its open character helps cut costs, as well as the pathing, daily patches and some self-healing and optimization. All in all, it is a robust mileage solution for the temperance agency.

**What do you dislike about WSO2 Identity Platform?**

The difficulties of using WSO2 Identity Server also means that a lot of beginners may have trouble starting up. It can take some time to design and customize it since advanced knowledge is usually required in the process. And although it’s free as an open source software, some of its enterprise features might still need paying support. Also, Big deployments without proper scaling or optimization can impact the performance as well.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

It helps us to easily integrate the SSO and also help us to authenticate the user as well.

  ### 5. Amazing Identity Server and access management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rizwan A. | DevSecOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about WSO2 Identity Platform?**

It has various useful features such as passwordless login, social login, Delegated administration and so on

**What do you dislike about WSO2 Identity Platform?**

I haven't find any such dislike about WSO2 identity server

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Identity and Access management and Single sign on

  ### 6. Exploring WSO2 Identity Server: The Pros and Cons of Open-Source Identity Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pawan C. | Sr. Manager - IT operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about WSO2 Identity Platform?**

The WSO2 Identity Server has several key benefits. The most catching one is that it's an open-source platform. Its core ones are SSO, MFA, Identity Management, OAuth 2.0, User provisioning and LM, RBAC, and its self-service portal. If I need to conclude about it then it would be that it's a comprehensive, open-source solution for managing identity, access, and security across an ord infra.

**What do you dislike about WSO2 Identity Platform?**

Every coin has two sides and the same goes for the WSO2 Identity Server while it's a powerful and customizable solution, its complexity, resource demands, and need for technical expertise can be a downside for some users or organizations. On the other hand, if an org that requires a flexible, open-source IAM platform and has the expertise to manage it then these trade-offs may be acceptable.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

My org was facing struggle with manageing users identities across multiple applications and services. Without centralized control, it's hard to ensure consistency, security, and efficiency in handling user credentials and since WSO2 provides identity to both internal and external applications. So after implementing I this reduces the administrative burden of managing user accounts separately for each system and enhances security by providing consistent access control across the organization. Users benefit from SSO by not needing to remember multiple passwords, improving their experience and productivity.

  ### 7. A nice looking well designed  auth system out of the box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kamasu P. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about WSO2 Identity Platform?**

With  Wso2 Identity server you don't have to waste time building a nice-looking authentication system for your users.  It comes with many features out of the box required to build authentication

**What do you dislike about WSO2 Identity Platform?**

Using identity server in a kubernetes environment requires some advanced technical knowledge

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We deploy identity server to our clients which  they  use to authenticate their users

  ### 8. Enable Digital onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shirley N. | Principle Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about WSO2 Identity Platform?**

WSO2 IAM provides flexibility to customize according to our requirements since it's an open-source product.  This helps to increase the user experience by providing a unique experience. Supports most Identity providers, An also Supports customer identity providers.

**What do you dislike about WSO2 Identity Platform?**

Less documentation is available for customizing the standard features. Therefore need more skills If doing the customizations. If comminity support or documentaions available, It's easy to implement solutions inhouse.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

The organization was able to introduce digital self user onboarding via the WSO2 IAM platform. It enabled greater security for onboarding, authentication, and authorization.  WSO2 IAM provides security requirements for both the User & API domain. This helps to secure the API level also using the same setup.

  ### 9. Best IAM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Goutham P. | Information Technology Field Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server has its flexibility in handling different authentication protocols. For instance, whether you're working with SAML for enterprise applications or OAuth2 for modern web and mobile apps, WSO2 provides strong support. This versatility allows organizations to implement a consistent authentication strategy across diverse platforms, much like having a universal key that fits multiple locks.

**What do you dislike about WSO2 Identity Platform?**

The user interface may not always provide the best user experience, requiring additional effort to tailor it for end-users.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Enhanced Security and Scalability

  ### 10. IAM solution designed to handle complex auth and authorization requirements.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohammed I. | Cloud Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about WSO2 Identity Platform?**

1. Gives essential IAM functionalities, including SSO, multi-factor authentication, and user federation, enabling seamless user experiences.

2. Highly customizable for the user needs

3. Fully compatible

**What do you dislike about WSO2 Identity Platform?**

Installation is little daunting, which requires a solid IAM understanding. During heavy loads there has been some performance issues.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Mainly helps to manage any type of complex authentication and autherization flows.

  ### 11. Support for IDM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vishwajeet S. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about WSO2 Identity Platform?**

WSO2 Supports most easy to oauth2.0 and SSO. i have used these two till now. Great experience

**What do you dislike about WSO2 Identity Platform?**

i think more documentation should be available

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

it simplifies the authentication process. previously we had to use username/email with password. but now days we can provide oAuth2.0 or SSO to user that will enrich the user experience (UX)

  ### 12. Unlocking Seamless Security: The WSO2 Identity Server Advantage"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nalin D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about WSO2 Identity Platform?**

One of the standout aspects of WSO2 Identity Server is its exceptional balance between robust security features and user-friendly design. It seamlessly integrates powerful security measures like multi-factor authentication and fine-grained authorization policies into an intuitive interface, making it accessible even to those with limited technical expertise. This blend of security and usability sets WSO2 Identity Server apart, ensuring that organizations can protect their digital assets effectively without sacrificing convenience for their users.

**What do you dislike about WSO2 Identity Platform?**

We are using WSO2 Identity Server since 4.X, Process between upgrade between major version is bit difficult

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

We are using it as our total mutiple tenant cross cutting security provider for our platform.

  ### 13. WSO2 Identity Server as the Centralized IAM in the platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aditya K. | IoT Lead Solution Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about WSO2 Identity Platform?**

We managed to centralize the entire Identity and Access Management with WSO2. WSO2IS fit best based on the customization we needed as we had different partners and customers.
Being a Security product WSO2IS helped us in improving the Cyber Security Baseline score.
Quite descriptive Doumentation.
Security updates are based on the latest threats.
Since it is open source and extensible, it can be customized to meet the specific needs of Vodafone.
It has a wide range of features, including single sign-on (SSO), identity federation, multi-factor authentication, and user management.

**What do you dislike about WSO2 Identity Platform?**

Migration from one release to another needs improvement.
Also, database migration support across different DBs needs to be more seamless.
Product support related to critical security patches needs improvement.
Workshop related to new features should be showcased more to customers.

**Recommendations to others considering WSO2 Identity Platform:**

Easy product to install, manage and upgrade. 
And Up to date with security patches.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

To move our IOT platforms to a centralized IAM.  Components were doing local authentication with no interaction with central IDM.

Enabled federation, which resulted in a great jump in CSB score.
Centralized Authentication and Authorization increased the security of our IOT Platform.
Federation with other IDPs is seamless.
Supports on AWS is great
Federation with OEM IDPs(Audi, Porsche, Lotus, Volvo, etc.)

  ### 14. Perfectly implemented IAM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parmanu S. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about WSO2 Identity Platform?**

I like WSO2 Identity solution as it reduces the time and efforts required to maintain a Identity management system. It's highly secure and has seamless integration connectors to our existing systems. I'm impressed with the way it handles the different authentication protocols. SSO is the way we implement all the accesses in our organisation WSO2 has made this problem easy to solve.

**What do you dislike about WSO2 Identity Platform?**

1. Less detailed documentation - the learning curve for us to integrate was very high as we had lot to unanswered questions on how to integrate it with our systems. 
2. Need frequent patches on the security vulnerabilities.
3. Need to make DB migration easier.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

As the organisation grows the access management to different systems gets tricker, WS02 helped us solve this with this issue by providing a SaaS offering. Users didn't complaint about any issues logging in to the SSO enabled systems.

  ### 15. WSO2; effective identity manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dena  W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about WSO2 Identity Platform?**

Wso2 helps us to manage user accounts on our resources and their roles.

It helps us to perform better by enabling easy login. 

It has allowed us to use on sign in to login and access all our apps and resources, this saves us lots of time spent login in to all the different apps.

It has great and effective IAM and multi trust.

**What do you dislike about WSO2 Identity Platform?**

I think the only dislike is that it's a bit complex to understand, it took me a long time and lots or reading up on the product documentation to figure it out.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

wso2 has provided us with a secure common way to verify and authenticate requests on our applications.

It has given us the security capabilities to ensure that each user has access to the right resources.

It has helped us improve performance and efficiency by centralizing IAM

  ### 16. Open-source Identity Powerhouse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riley W. | Open Source Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 has invested significant time into the design and functionality of its Identity Server product. This investment has delivered an extensible and scalable identity and access management solution for almost any use case. Identity Server has excellent support for the most common authentication and authorization protocols with an ever-growing marketplace of extensions. WSO2 participates in fostering an open-source culture with Identity Server by offering its core product, key features and extensions as open source projects. I have consumed these offerings to learn and develop my own extensions that fit perfectly into the WSO2 Identity Server ecosystem.

**What do you dislike about WSO2 Identity Platform?**

WSO2 Identity Server can be difficult to get started and to find the appropriate documentation. The documentation website has undergone renovations starting in 5.9.0 and continue to be a better experience with each minor and major release. Another dislike is the recent security vulnerabilities that have been discovered. These vulnerabilities have highlighted a critical need for WSO2 Identity Server administrators to invest in patching their instances more often.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Provides the ability to support multiple federated authentication providers. This enables us to set up service provider specific authentication scenarios and to create a seamless authentication experience between identity providers.

  ### 17. One of the best Identity & Access Management solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dipti B. | Freelance Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2023

**What do you like best about WSO2 Identity Platform?**

I have an opportunity for a customer to implement an SSO solution considering the budget and rich features. I have checked for Forgerock OpenAM & WSO2 Identity server and went with WSO2 IS to implement the same. The product installation was quick and easy for the proof of concept. The management console has a rich UI with easy navigation for available features. As per the business requirement, a 2FA setup was required, and it was easy with WSO2 IS with a click of a button and browser-based configuration only. Single Sign On(SSO) was implemented for four applications with WSO2 IS login window as a single entry point. It also asked the customer to use the existing users from their Active Directory. This requirement was also fulfilled easily using secondary user store configuration via console with browser-based form, and users get listed under Users > Secondary user store.

**What do you dislike about WSO2 Identity Platform?**

I have experienced that sometimes XML-based configurations are a bit complex, as a little syntax error leads to the malfunctioning of the whole application. OOTB features someCustomisation requires in-depth technical knowledge and could be difficult, primarily when the product has been implemented partially.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

1. To meet GDPR compliance, most organisations are implementing IDAM solutions.
2. We had a similar story about having strong governance over resource access, and I suggested using WSO2 IS as an open-source solution first. Having multiple apps with single entry points for login was also a significant problem. WSO2 IS helped the same via SSO capability with MFA.

  ### 18. WSO2 Identity Server - An Open Source Identity and Access Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhoomika S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 Identity Server is highly customizable and can be configured to fit an organization's specific needs. WSO2 Identity Server provides robust security features to protect user identities and data. It supports multi-factor authentication, adaptive authentication, and fine-grained authorization policies

**What do you dislike about WSO2 Identity Platform?**

WSO2 Identity Server is a highly configurable and customizable solution, which may require a steep learning curve and expertise to implement and manage effectively. It'll be helpful if more learning resources are available.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 Identity Server enables organizations to set fine-grained access controls for applications and systems, which can help prevent unauthorized access and data breaches. WSO2 Identity Server supports multi-factor authentication, providing an additional security layer for sensitive applications and data. By Centralizing identity management and access control, organizations can streamline their IAM processes and reduce administrative overhead and it also provides a user-friendly interface enabling users to manage their identities, including passwords, profile information, and access to applications and systems.

  ### 19. A doyen open source CIAM solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sajid K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about WSO2 Identity Platform?**

The software provides a modem identity and access management capabilities can can easily be built into your existing customer experience application.
The tool facilitates SSO between multiple logged in applications for an improved user experience.
It offers multi factor and very adaptive authentication based on risk, identity and context attributes.

**What do you dislike about WSO2 Identity Platform?**

No resistance.
It is highly configurable.
Its implementation is straight forward  and conforms to all major standards.
I adore the self service portal. It has been of great help.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

The software offers adaptive authentication that allow us to configure accesses in a granular way.
You can easily and securely expose APIs to both internal and external consumers.
WSO2 enables design and runtime governance for the entire lifecycle of our APIs.

  ### 20. Fast Access Management with WSO2

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2023

**What do you like best about WSO2 Identity Platform?**

The connection connectors offered by this solution have made it much simpler for our organization to manage access to diverse systems. It handles many authentication systems incredibly well.

**What do you dislike about WSO2 Identity Platform?**

Insufficient detail in the product's documentation may make it challenging to comprehend the integration procedure. The details about documentation is too short, and this is not enough for me.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

This platform guarantees that users can easily sign into systems that support Single Sign-On (SSO). The software also delivers powerful security features that make identification and access management simple.

  ### 21. WSO2 IS review: complete CIAM product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ramón G. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about WSO2 Identity Platform?**

Relativetely easy to configure following the official documentation
It cover different use cases for companies (sso over different standards protocols, adaptative authentication, multiples choices, etc)

**What do you dislike about WSO2 Identity Platform?**

The user interface look & feel is ugly, 15 years ago was not bad the carbon console but nowadays need an update.
The server needs a mechanism for migrate configs over environments, something like carbon files in EI/MI is perfect

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

I have been working in different proyects related to Identity Server, most of them are using SSO and federated login with third parties like gmail, users management with LDAP and/or AD

  ### 22. Highly scalable with extended authentication features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark T. | Financial Data Analyst , Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2023

**What do you like best about WSO2 Identity Platform?**

Verification of identity is key in our financial industry avoiding lots of risks in place.
Allows a number of connectors on many applications very well.
Configuration and access authentication.

**What do you dislike about WSO2 Identity Platform?**

The tool is complex when it comes to coding and programming it may take time to learn some of it's features and the pricing will be high to cater for this. Not so much of didlikybut atleast awareness before purchase.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

Controlling all access of the system and applications by checking on authentication and authorization or else signon . Keeps good security on many applications.

  ### 23. Wondrous with unprecedented nature of functionality.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul K. | Internal Auditor , Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2023

**What do you like best about WSO2 Identity Platform?**

Control of sign on it goes with single and multiple sign in and device control.
Authentication features that help control access as a way of security measure.
Simple user interface on identify management.

**What do you dislike about WSO2 Identity Platform?**

I focus mostly on the great advantages on the positive side from cost and installation to it's usability and I find it better in all . Nothing much to improve on.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

General identity management from checking and regulations of sign in. It has well equipped features for identity management and authentication or access management.

  ### 24. Great open-source IAM server

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 identity server is one of if not the best IAM servers out there. It supports a wide range of authentication protocols and standards including SAML, OAuth, OpenID Connect, and LDAP.

**What do you dislike about WSO2 Identity Platform?**

It has a very steep learning curve. Due to its complexity it can be hard to set up and use. Sometimes, the documentation for this product is not comprehensive and can be confusing.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

The WSO2 Identity Server helps settings up access control to different resources.

  ### 25. Fast, lots of authentication and federation options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jean Pierre V. | Analista de TI, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about WSO2 Identity Platform?**

Ease in configuring authentication, speed in authentication, the various options of security protocols in authentication.

**What do you dislike about WSO2 Identity Platform?**

Too many pages on service provider settings.  Organization of the list of service providers.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 IS solved the problem of multiple types of authentication being used.  From the implementation of the WSO2 IS it was possible to standardize the authentication protocol of the institution, this was the greatest benefit achieved.

  ### 26. Streamlining Access Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about WSO2 Identity Platform?**

WSO2 provided the best solution for secure management and single sign-on capabilities for web applications and mobile applications. WSO2 server offers a wide range of features including authentication authorization, user management, and role-based access control.

**What do you dislike about WSO2 Identity Platform?**

When it comes to finding something to dislike, there is nothing comes to mind. This product provides the best features for identity management. The service is top-notch.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

WSO2 server provides secure identity management and single sign-on capabilities for web and mobile applications and its APIs. WSO2 solves authentication, authorization, user management, role-based access control and MFA

  ### 27. Robust And Feature Rich Identity And Access Management Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepti B. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about WSO2 Identity Platform?**

Open source and easy to implement and evaluate the product before buying. Easy configuration for OAuth and SAML implementations including SSO. Excellent customization options for SSO implementations



**What do you dislike about WSO2 Identity Platform?**

Documentation could be improved a bit for advanced use-case implementation. Logging and error-handling mechanism needs to be improved in order to provide proper error messages.

**Recommendations to others considering WSO2 Identity Platform:**

One of the most sought after products for Identity and Access Management. Easy to deploy and configure, provides inbuilt SSO authentication, oidc, oauth federation, MFA, social login and LDAP integration capabilities. Good for small and medium scale businesses.

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

User provisioning, SSO implementation and Identity and Access Management for a huge financial services customer in the UK. WSO2 IS has helped in seamless onboarding of application users across the organization.

  ### 28. Implementation of large-capacity member CIAM service on AWS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about WSO2 Identity Platform?**

The product can be installed easily, and according to the advantage of being open source, it can be flexibly applied to the customer's expansion needs, such as applying an additional authenticator.

**What do you dislike about WSO2 Identity Platform?**

As a lot of data is stored in database, Database related tasks are required periodically when large-scale transactions occurred.
Improvements are needed to reduce authentication sessions and related data in the database.

**Recommendations to others considering WSO2 Identity Platform:**

When considering transitioning from a basic commercial product to an open source product, the first thing to consider deeply is the level of support for the service. When selecting a product, please review how proactive and prompt service was provided. WSO2's fast and prompt support service will never let you down

**What problems is WSO2 Identity Platform solving and how is that benefiting you?**

It was easy to build CIAM authentication service through various provided functions specialized for CIAM.
In addition, WSO2's open support policy allowed us to solve our needs in a timely such like local IDP authenticator (Naver and Kakao in Korea)


## WSO2 Identity Platform Discussions
  - [Any Upgrade is their?](https://www.g2.com/discussions/any-upgrade-is-their) - 1 upvote
  - [How does WSO2 IS play itself with latest FIDO framework?](https://www.g2.com/discussions/how-does-wso2-is-play-itself-with-latest-fido-framework) - 1 upvote
  - [Clarification on IS as 3rd Party KM of APIm](https://www.g2.com/discussions/clarification-on-is-as-3rd-party-km-of-apim) - 1 upvote
  - [How to configure](https://www.g2.com/discussions/how-to-configure) - 1 upvote
  - [What is the easiest way to Setup WSO2 Identity server with minimal configurations?](https://www.g2.com/discussions/50985-what-is-the-easiest-way-to-setup-wso2-identity-server-with-minimal-configurations) - 1 upvote

- [View WSO2 Identity Platform pricing details and edition comparison](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111607&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A06%3A23+-0500&secure%5Bsession_id%5D=2190be02-160f-40d5-8d18-c46624f11da2&secure%5Btoken%5D=39eddad90552edfa3ef34eb850fed9d1ade206211ae40c17c496a23899745c33&format=llm_user)
## WSO2 Identity Platform Integrations
  - [Bulk SMS Services](https://www.g2.com/products/bulk-sms-services/reviews)
  - [IBM Cognos Analytics](https://www.g2.com/products/ibm-cognos-analytics/reviews)
  - [OpenLDAP](https://www.g2.com/products/openldap/reviews)
  - [WSO2 API Platform](https://www.g2.com/products/wso2-api-platform/reviews)

## WSO2 Identity Platform Features
**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

**Additional Functionality**
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Active Directory Integration
- Multiple User Accounts
- Data Verification
- Access Management
- Activity Dashboard
- Secure Data Storage
- Data Security
- Biometrics
- HIPAA Compliant
- SSL Security
- Alerts/Notifications
- API
- Data Synchronization
- Secure Login
- Policy Management
- User Management
- Real-Time Data
- Password Management
- Self Service Portal
- Reporting/Analytics
- Employee Onboarding
- Activity Tracking
- Audit Trail
- Compliance Management
- Credential Management
- Third-Party Integrations
- Workflow Management

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)
- Two-Factor Authentication
- Authentication

**User on/off Boarding**
- Self Service Access requests
- Role Management
- Policy Management
- Access Termination
- Approval Workflows
- Compliance Management
- Audit Management
- Workflow Management
- Template Management
- Application Management
- Password Management
- Access Management

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication
- Knowledge-Based Authentication
- Two-Factor Authentication
- Mobile Authentication

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations
- Password Synchronization
- Password Management
- Credential Management
- Password Policies

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication
- Two-Factor Authentication

**Access Control Types**
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Functionality**
- Multi-Device Sync
- Backup

** Type**
- On-premises solution
- Cloud-solution

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration
- Single Sign On

**Governance**
- Identifies and Alerts for Threats

** Reporting**
- Activity Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export
- Ad hoc Reporting
- Role-Based Permissions
- Real-Time Reporting

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**Additional Functionality**
- Credential Management
- Active Directory Integration
- Activity Dashboard
- Remote Access/Control
- Compliance Management
- Audit Management
- Social Sign On
- Secure Login
- Real-Time Monitoring
- API
- Access Management
- Third-Party Integrations
- Event Logs
- Role-Based Permissions
- Policy Management
- Reporting & Statistics
- Fraud Detection
- Access Controls/Permissions
- Member Accounts
- Real-Time Notifications
- AI Copilot
- Generative AI
- Customizable Branding
- Alerts/Notifications
- Secure Data Storage
- Single Sign On
- Real-Time Analytics
- Data Verification
- Biometrics
- Multiple User Accounts
- Workflow Management
- Activity Tracking
- User Management
- Risk Alerts
- Self Service Portal
- Password Management
- Push Notifications
- Access Control
- Email Alerts
- Data Security
- Reporting/Analytics
- Knowledge Base Management
- Monitoring
- Multiple Authentication Methods

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Administration**
- APIs

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management
- Member Accounts
- User Management
- Multiple User Accounts

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

## Top WSO2 Identity Platform Alternatives
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,343 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews)
  - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (271 reviews)

