I was looking to make a switch in my practice, and the setup is easy. It’s more intuitive than Owl Practice, and the customer service has been quick, knowledgable and there when I need it. I don't have to wait hours or days to get a live person for support. I was able to transfer client files securely and without much hassle. The pricing is also extremely competitive. Review collected by and hosted on G2.com.
There were a few small issues when transferring client files. The main one is that WriteUpp requires a specific .csv format for importing files, which means I have to spend extra time making sure the .csv from my previous provider is set up correctly. It would save time if I could customize the import to match my incoming file format. That would also let me keep working in a format that fits how my continuity of care is already organised, rather than having to learn a new system. Review collected by and hosted on G2.com.
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