Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Streamlined Marketing Operations, Minor Lag Issue"
3.5/5
What do you like best about Wrike?

I like how Wrike helps to build clear workflows and keep the processes structured. The reporting capabilities are useful for KPI tracking and year-end reviews. I also find the request forms, blueprints, automations, and AI features beneficial as they provide structured input points and distribute requests to corresponding teams. Additionally, Wrike's interface is intuitive and user-friendly, making it easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

At times, the application runs slowly. I also ran into some issues with support: my ticket kept getting reassigned to different agents, but the problem still wasn’t resolved. Review collected by and hosted on G2.com.

Avinash Y.
AY
Avinash Y.
General Manager, Program Management
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A must to have tool for effective program management"
5/5
What do you like best about Wrike?

The latest screen provides excellent user interface and is found to be more user friendly . Secondly data retrieval speed has increased which is a delight Review collected by and hosted on G2.com.

What do you dislike about Wrike?

The automated reminders and pending-action dashboards are fantastic, but I’d like to see more functionality, along with quicker support for basic data analysis. Review collected by and hosted on G2.com.

Giuseppe F.
GF
Giuseppe F.
Project Director
Enterprise (> 1000 emp.)
"Wrike rocks"
5/5
What do you like best about Wrike?

Interface is more efficient and much faster than before. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Continue streamlining the navigation so that it is as intuitive as possible. Review collected by and hosted on G2.com.

Sankalp R.
SR
Sankalp R.
Analyst
Enterprise (> 1000 emp.)
"Wrike review, after using for past 3 years"
4/5
What do you like best about Wrike?

AI integrations (Although it's still in a little nascent stage) but I see high scope. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Smart report integration can be better. Review collected by and hosted on G2.com.

Response from Karilla Dyer of Wrike
Edit edit

Thanks for sharing your thoughts after three years of using Wrike!

It’s great to hear that collaboration has been smooth for your team and that the notification triggers—especially the Teams integration—are making it easy to stay updated in real time. That kind of connectivity can really help keep everyone on the same page.

You bring up a really good point about the lack of change logs for custom fields. Not being able to see who changed what (and when) can definitely cause confusion, especially when you’re working with a lot of moving parts. One workaround you might try is using Wrike’s comments or @mentions to manually note important changes, but I agree—it would be much easier if this was tracked automatically. I’d recommend submitting this as a feature request if you haven’t already; Wrike’s product team does pay attention to user suggestions.

As for the API, it sounds like having a more robust reporting endpoint would save you a lot of time. In the meantime, you might be able to use a combination of existing API calls and a little scripting to pull the data you need, but I know that’s not as convenient as a single call.

If you want, I can point you toward some community resources or help articles that might offer a few workarounds. And if you have more ideas for features that would make Wrike even better for your workflow, definitely keep sharing them—user feedback is a big part of how the platform evolves.

Thanks again for your honest review and for sticking with Wrike over the years!

Jayasri J R.
JR
Jayasri J R.
Software Engineer
Small-Business (50 or fewer emp.)
"A powerful and helpful tool for streamlining workflows and Project management"
5/5
What do you like best about Wrike?

AI agents integration is something I'm looking forward to. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Learning for new users might be a little complicated due to its complex interface. Review collected by and hosted on G2.com.

Response from Karilla Dyer of Wrike
Edit edit

Thanks for sharing your honest experience!

It’s great to hear that you appreciated Wrike’s connectivity with your team and the ability to set up approval flows and pipelines. Those features can really help keep everyone on the same page.

I totally get your frustration with navigation, especially when it comes to finding completed items or moving through the pipeline. If the layout doesn’t feel intuitive or smooth, it can definitely add extra steps and make things feel more complicated than they need to be. Your point about Wrike having the potential to outshine other platforms, but currently feeling a bit too convoluted, is really helpful feedback.

If you ever decide to give Wrike another try or want some tips for making navigation easier, I’m here to help. Thanks again for your honest thoughts—it’s feedback like yours that helps us improve!

Nilay S.
NS
Nilay S.
Analyst
Mid-Market (51-1000 emp.)
"One stop solution"
5/5
What do you like best about Wrike?

The best thing about wrike is that we can keep a tract of our projects and their deadline while adding hours on specific sub parts of the project which helps us in tracking our efficiency. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

UI/UX can be improved (more intuitive) as now for opening the timesheet we have to go through 2-3 options. Review collected by and hosted on G2.com.

Response from Karilla Dyer of Wrike
Edit edit

Thank you for sharing your feedback and for highlighting Wrike’s user interface and its ability to help you manage both internal and client tasks. We are glad to hear that Wrike has become your one-stop solution for task management and scheduling, helping you save valuable time.

We appreciate your suggestion about adding more AI features to enhance task management efficiency. Your input is important to us, and we are always looking for ways to improve and innovate. If you have specific ideas or features in mind, please let us know and we will be happy to pass them along to our product team.

Thank you for being a valued member of the Wrike community!

JH
James H.
Mid-Market (51-1000 emp.)
"Highly Customizable, Streamlines Project Management"
4.5/5
What do you like best about Wrike?

I like how customizable Wrike is. It offers far more flexibility than other similar software in how each space can be developed and deployed for unique purposes. It's great for easy identification of assignees and timelines, and the automation features help speed up manual workflows. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Having numbered sequences for tasks would be helpful for those that still like it (i.e. being able to sort by number). Wrike's integration with Outlook and MS Teams is to a limited degree. The initial setup of Wrike was quite involved, depending on the level of customization required. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Streamlined Creative Requests from Intake to Release"
4/5
What do you like best about Wrike?

It streamlines the process of project requests to our creative team all the way through creative development. review and release. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Hard to tell if we are doing things the best or most efficient way. No one from Wrike is there to tell us that we could use new or different features for a better workflow. We don't really make major changes since we've started. Review collected by and hosted on G2.com.

Jeff K.
JK
Jeff K.
Chief Executive Officer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Always Up-to-Date Pages Without Refreshing"
4/5
What do you like best about Wrike?

It is pretty good an updating the webpage without refreshing so that is nice that it is generally always up to date. It's also pretty helpful to keep track of time logged with the useful timesheet. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Sometimes can be slow to load given it seems to always be updating the webpage, but since I check it frequently this is pretty helpful that it is constantly refreshing. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Flexible Viewing, Needs Better Reporting"
4/5
What do you like best about Wrike?

I like the different options for viewing, like the Gantt chart, which makes it flexible for team members to choose whatever view works best for them. I also find the new automations helpful. Wrike serves as a single source of truth, providing visibility into work status and keeping us on track. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Some aspects of reporting are not great. It's hard to get exactly what I need sometimes. I wish it had more reporting capabilities around user groups and request form submissions. Review collected by and hosted on G2.com.