There are tons of "project management systems" and we have reviewed many of them, looking for a system that can meet our specific needs. We use Wrike successfully in its core being a Project Management system, but we have also used it, due to its highly customisable workflows, and statuses, as a Bug reporting/tickets system (each ticket has a unique number that goes through a unique workflow). We use it as a Lead tracking system (each new customer has a specific status and workflow), we use it for software renewals for customers (to track annual renewals, their cost, profit and value in the custom calculation fields) .
Basically, having seen and worked with many project management systems, there was nothing that was as customisable as Wrike. It has allowed us to use ONE system, for about 5 areas of the business, that used to have their own systems - Wrike has replaced 5 other software systems.
Its saved us huge time, saved us money on other systems, but most importantly, it has brought a complete collaboration to our company. I now know exactly where we are with almost every single part of our company, from support, sales, marketing, HR, development and so much more. Review collected by and hosted on G2.com.