---
title: WPMU DEV Reviews
meta_title: 'WPMU DEV Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 862 reviews by the users' company size, role or industry
  to find out how WPMU DEV works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 862
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# WPMU DEV Reviews
**Vendor:** INCSUB  
**Category:** [WordPress Management Tools](https://www.g2.com/categories/wordpress-management-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 862
## About WPMU DEV
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV&#39;s award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV&#39;s plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.



## WPMU DEV Pros & Cons
**What users like:**

- Users highlight the **fantastic customer support** of WPMU DEV, ensuring quick resolutions and a smooth experience. (12 reviews)
- Users commend the **helpful support** provided by WPMU DEV, appreciating the ease of access and effective communication. (8 reviews)
- Users praise WPMU DEV&#39;s **quick and effective technical support** , ensuring swift resolutions and smooth site management experiences. (7 reviews)
- Users value the **24/7 support** from WPMU DEV, ensuring quick and friendly assistance whenever needed. (6 reviews)
- Users find WPMU DEV&#39;s interface incredibly **easy to use** , with streamlined support and straightforward plugin management. (4 reviews)
- Users love the **high-quality plugins** from WPMU DEV, enhancing site performance and supporting successful management. (4 reviews)
- Problem Solving (4 reviews)
- Reliability (4 reviews)
- Live Chat (3 reviews)
- Plugin Variety (3 reviews)

**What users dislike:**

- Users face **domain management issues** with WPMU DEV, including difficulties in purchasing .ca domains and DNS redirects. (2 reviews)
- Users find the hosting to be **very expensive** for low traffic sites, leading to concerns about affordability. (2 reviews)
- Users find the **limited features** of WPMU DEV can delay projects and hinder desired capabilities. (2 reviews)
- Users are frustrated by the **limited hosting options** with less competitive email services and costly additional features. (2 reviews)
- Users find the **delay in feature upgrades** on plugins can hinder project progress, causing frustration. (2 reviews)
- Users report **plugin issues** and high costs for low traffic sites, making hosting less appealing. (2 reviews)
- Poor Customer Support (2 reviews)
- Price Increase (2 reviews)
- Users express concerns about **high pricing** for low traffic sites and costly additional services at WPMU DEV. (2 reviews)
- Renewal Costs (2 reviews)

## WPMU DEV Reviews
  ### 1. Great prices, great services, and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about WPMU DEV?**

I love how economical the prices are. They're comparable or less than the bigger competitors. On top of that, you get amazing 24/7 customer support (probably one of the best features) and a slew of other free add-ons like up to 10 free email addresses.

**What do you dislike about WPMU DEV?**

No complaints. I genuinely can't think of any issues I have that stem from their service and not from somewhere else. Aka, any issues I've had haven't been their fault.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV is helping me host my site, which is my first business, at a super low cost. But on top of that, they're incredibly reliable. They've helped me setup everything and are always there to answer my questions.

**Official Response from Deivydas Bumblis:**

> Hey there,

Thank you for the review! We're glad to have you with us, and that you've had a good experience with our services and support thus far.

We'll do our best to improve even further :)

Kind regards,
Deivydas

  ### 2. We couldn't run our business without the WPMUDEV Support Team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about WPMU DEV?**

I can't speak for other companies, but I can say that with WPMUDEV, you get a tremendous amount of support for a very reasonable price. This is especially true when you consider the intangible benefits they bring to the table. If a problem arises, whether it's at 2 am or 2 pm on a Tuesday, you're likely to get an answer within minutes! Their response time is truly stunning. That kind of immediate attention to any issue or question is worth its weight in gold.

There's also the fact that their support staff is comprised of people who actually care about your success and are committed to helping you achieve it. It's not uncommon for them to provide additional resources like articles, videos, and additional information to help you troubleshoot your problem so that you have a more complete understanding of what happened and why—all without charging you anything extra for their time or effort.

The responsiveness, reliability and friendliness of their support team are all things I value immensely as well because of how often we need them; it's nice to know my questions will be answered quickly and competently. The WPMUDEV support team has become invaluable to us in helping us grow our business, not just

**What do you dislike about WPMU DEV?**

Absolutely nothing. There isn't a single aspect of their service that I wouldn't recommend.

**What problems is WPMU DEV solving and how is that benefiting you?**

Our latest problem has been with Objecting Caching and its impact on our Order Management System (OMS). We run multiple Woocommerce websites, alongside Amazon, eBay and other e-commerce platforms. As such our centralised OMS is critical to ensure stock is mapped across stores and pricing is updated quickly. 

Whereas the support with our OMS has been long and difficult, I was able to raise the same issues with WPMDEV and a fix was provided promptly. Although this fix doesn't provide an optimal long-term solution it does get us over the line. 

I've recently had a ticket raised with WPMUDEV to look into Object Caching to see whether we can selectively choose which aspect of the database can be cached, or alternatively if some aspects can be ignored in the caching process. We're looking forward to seeing what can be done.

**Official Response from Mercedes Caldwell:**

> Hey there,

We were blown away by your review, it's so detailed and honest that we couldn't appreciate it more. Our support is available 24/7, so it's great that you're making the most of it. We look forward to continuing to work together and bring out the best in both parties, allowing us to grow together as businesses.
Once again, thanks a lot for your feedback! We are always ready and willing to help you 😃

  ### 3. great services and top notch support which is quick and issue solving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashanth R. | SEO SEM PPC Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2023

**What do you like best about WPMU DEV?**

great services and top notch support which is quick and issue solving

**What do you dislike about WPMU DEV?**

NOTHING SO FAR. WILL UPDATE THIS PLACE WHEN THERE IS SOMETHING TO SAY

**What problems is WPMU DEV solving and how is that benefiting you?**

all things related to wordpress hosting and management issue

**Official Response from Deivydas Bumblis:**

> Hey Prashanth,

Thank you for the great review! We're glad to hear that you're happy with our services and support :)

Regards,
Deivydas

  ### 4. AMAZING VALUE FOR THE MONEY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adwin L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about WPMU DEV?**

I really like the free wordpress suppor that comes with the membership

**What do you dislike about WPMU DEV?**

NOTHING, everything with this company is pretty amazing

**What problems is WPMU DEV solving and how is that benefiting you?**

The Smush plugin for image optimization but again, the support is the best feature for sure

**Official Response from Deivydas Bumblis:**

> Hey Adwin,

Thank you so much for the kind words and rating!

Happy to have you with us :)

Best regards,
Deivydas

  ### 5. good products, good community and responsive support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Artur H. | service provider, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about WPMU DEV?**

the support is very responsive. The community is very pleasant and active. WPMU DEV offer many different services at an unbeatable price if you use all of them

**What do you dislike about WPMU DEV?**

Many things are still in development so some features are missing for some extensions, but listening to the community, WPMU DEV will only improve over time.

**What problems is WPMU DEV solving and how is that benefiting you?**

This is a very broad question as they have so many different services but I would say that they allow you to manage many wordpress sites with ease.

**Official Response from Deivydas Bumblis:**

> Hey Artur,

Thanks so much for the positive words and feedback :) It means a lot to us.

We'll continue doing our best to improve further as time goes on, to provide the best services we can. Thanks for being with us!

Best regards,
Deivydas

  ### 6. Always helpful, trying to do their best to assist me.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alperen . | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about WPMU DEV?**

Live Chat is super fast, anytime you can reach someone to assist you. They have a great team that can answer any question related to wordpress. Not only their products related but also any product you are using.

**What do you dislike about WPMU DEV?**

Some plugins of WPMUDEV are top in Wordpress domain but some need to be improved.

**What problems is WPMU DEV solving and how is that benefiting you?**

They are solving any problem I am facing while I am developing websites in Wordpress, but the best part is they are not only solving my problems, they are also teaching me new things via screenshots or screencasts they are sending.

**Official Response from Deivydas Bumblis:**

> Hey Alperen,

We're so glad to hear such positive feedback about our support team! They truly try their best on a daily basis, so we're glad it shows :)

Your review is greatly appreciated, thank you for that!

Best regards,
Deivydas

  ### 7. Always Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deeva M. | Marketing Agency Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about WPMU DEV?**

The support service is amazing. I've been with WPMUDEV for several years and have always had great and very quick support.

**What do you dislike about WPMU DEV?**

Not easy to downgrade a site, but all else is great

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMUDEV continues to add options and additional plugins available. This has been an easy sell to my clients.

**Official Response from Deivydas Bumblis:**

> Hey Deeva,

Thanks so much for the positive review with an excellent rating :)

It's really appreciated!

Regards.
Deivydas

  ### 8. Great Support Team every time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Curtis R. | Owner,, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about WPMU DEV?**

I have shopped for a long time to find a web server company like this. The support team is fast and knowledgeable. Every time I need support, they are quick to jump in and help. The knowledge level of the support staff is high, unlike many other web hosting companies that I have used.

**What do you dislike about WPMU DEV?**

I have no nothing to dislike.
Keep up the good work WPMUDEV

**What problems is WPMU DEV solving and how is that benefiting you?**

Great support, 
Fast Servers.
Great tools for webhosting.
10/10

**Official Response from Deivydas Bumblis:**

> Hey Curtis,

We're really glad that you've chosen us as your hosting and site management provider! It means a lot :)

A big thank you for the great review!

Regards,
Deivydas

  ### 9. Great tools, responsive support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about WPMU DEV?**

The hub is great for keeping track of all the WordPress sites you manage.  I've used it for just a few sites up to about a hundred sites.  I find the plugins to be more and more valuable with every update.

**What do you dislike about WPMU DEV?**

The client/billing features are not full-featured and still feels like they are in more of a beta mode.  It's hard to tell the final direction of the client area, but there is a great potential!

**What problems is WPMU DEV solving and how is that benefiting you?**

WordPress management and development.  I currently do not use their billing features, but I would like to move in that direction when the product is more cohesive.

**Official Response from Cristian Brizuela:**

> Hi there,

I hope all is good. Thank you for your five stars rating and honest review. It means a lot to us. 
We are always striving to improve all of our tools. You can check our roadmap for features to come on Client and Billing: https://wpmudev.com/roadmap/#hub

Have a great day! 

Kind Regards, 
Cris 

  ### 10. User friendly, great support, superior hosting service

**Rating:** 4.5/5.0 stars

**Reviewed by:** AGW G. | Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about WPMU DEV?**

I love the dashboard and the white-label experience I can offer my clients.

**What do you dislike about WPMU DEV?**

Live chat isn't cross-browser compatible for me. I have to open Firefox to chat with customer support.

**What problems is WPMU DEV solving and how is that benefiting you?**

Solves the problem of managing several WordPress installations by centralizing your tools

**Official Response from Cristian Brizuela:**

> Hey there, 

Great to hear that you're happy with our services , it's always a treat to hear that :)

Thanks for taking the time to write this up!

Regards,
Cris

  ### 11. Great interface coupled with great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about WPMU DEV?**

The ease of use is fantastic. It's very intuitive and easy to follow along and understand. The few times I have had questions, the support has been on point.

**What do you dislike about WPMU DEV?**

I REALLY wish you had a WaaS product. Something where I could create template sites, sell plans based on a number of plugins (or plugins used), sell domains, and do it all on single sites or multisite plans.

**Recommendations to others considering WPMU DEV:**

I've been around the block as far as WP host providers go. These guys are the best.

**What problems is WPMU DEV solving and how is that benefiting you?**

Mostly started by looking for a less expensive host provider for WP sites (came from WP Engine) and ended up loving all the extra plugins you provide. Again, would love to see your WaaS product come to fruition! Looking forward to bringing my large remaining multisite install from WP Engine over to you as soon as that's ready!

**Official Response from Aleksandar Stojnovic:**

> Hi Brent, 

Sounds great! We're working tirelessly toward domain purchase which will be automatically mapped to their new hosting and templates set up. Please, keep an eye on our Roadmap for more details: https://wpmudev.com/roadmap/

Thank you for sharing your 5-stars experience, it's much appreciated! :)

  ### 12. Wpmudev is a powerful toolset + great support.  An excellent option for newcomers and professionals

**Rating:** 4.5/5.0 stars

**Reviewed by:** David Y. | Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about WPMU DEV?**

The optimization plugins and security measures, along with the tech support.

**What do you dislike about WPMU DEV?**

I would say maybe pricing, mainly because domains are not included when acquiring a hosting package.

**What problems is WPMU DEV solving and how is that benefiting you?**

Optimization, Speed and Security guarantee.

**Official Response from Deivydas Bumblis:**

> Hey David,

Thanks a lot for the review and nice words, we really appreciate it!

Regards,
Deivydas

  ### 13. WPMU DEV is a 10/10 for WordPress sites!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2023

**What do you like best about WPMU DEV?**

Plugins are easy to install, set up, optimized, and manage. Support channels are always active and provide a 10/10 customer experience.

**What do you dislike about WPMU DEV?**

Nothing at the moment. Everything has been very straightforward with our sites so far.

**What problems is WPMU DEV solving and how is that benefiting you?**

How to increase our site performance, info on best hosting options for speed and support, plugin help and docs.

**Official Response from Cristian Brizuela:**

> Hey there, 

Thank you so much for this short yet lovely five stars rating :) We hope to provide you with the same 10/10 quality support for many years to come. 

Regards, 
Cris 

  ### 14. Best Wordpress Managed Hosting Company Support Hands Down

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | CEO / SEO Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2022

**What do you like best about WPMU DEV?**

We build websites and provide SEO services. I have always hated hosting. For years, I would just put people on their own account on Godaddy or another provider. But I love hosting now because the features are the best for managed WP hosting and the support is awesome. Anytime I need help, their usually isnt a wait and the issue is resolved quickly. Most of the time its a WordPress issue and has nothing to do with the server.

**What do you dislike about WPMU DEV?**

I only have 1 thing that is a little annoying. When logging into the Hub, soemtimes its a little slow when I click on "Sites". So if I need to get to a specific client account, It just spins for a few seconds before loading the page. I wish that was faster. But I can handle 7 seconds, its no deal breaker.

**What problems is WPMU DEV solving and how is that benefiting you?**

Fast hosting support when a client has a site go down has really been what WPMU DEV has solved for our business. Hosting is #5 on the list of services we offer and is not our bread and butter, but it's extremely convenient to be able to have all of my clients in one panel with a one-click login, see all the plugins out of date, quickly restore backups, etc. It's a huge time saver.

**Official Response from George Stathopoulos:**

> Hey there, Daniel!

Thanks so much for taking the time to provide us with your thorough feedback, we truly appreciate that, and above all, for trusting us for your hosting needs. It's actually awesome to know that we changed your mind when it comes to "hosting" in general, and ended up loving what we have created!

With regard to the loading times of the Hub, I completely understand your point here. Any kind of delay when using our WordPress site management tool can affect the overall experience. Our Hub devs are working non-stop to further improve such aspects. 

On that note, if you manage more than 50 websites, we have included a feature which allows you to customize how many websites should be display per page on the Hub (pagination). You can define that number (15, 25, 50, 75 or 100), and use the page numbers or left & right arrows to navigate between your site pages. This greatly improves loading times on the Hub, so if you're already over the 50 websites mark, maybe it would be something to try out if not already?

https://wpmudev.com/docs/hub-2-0/my-websites-overview/

Additionally, we have included Filters & Labels which would further allow you to narrow down your searches, as well as speed up your workflows. 

https://wpmudev.com/docs/hub-2-0/my-websites-overview/#filters-labels

Regardless of the above two options that can further improve your experience with our Hub, I've also added an internal note with what you have shared with us, so I can further discuss this with our developers on our upcoming team meeting.

Thank you once more for your constructive feedback!

Best regards, 

George.

  ### 15. Francisco you are a life saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cody M. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about WPMU DEV?**

The amount of help provided by Francisco from WPMUDEV was out of this world. Thanks to Francisco i was able to head to bed to get some much rested sleep after working on my site to 2 days straight to get sales and revenue generating again.

**What do you dislike about WPMU DEV?**

absolutely nothing as it is so hard to fault a company that has such a wonderful support team like Francisco.

**Recommendations to others considering WPMU DEV:**

When it comes to website hosting, nothing compares to what WPMUDEV has to offer.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMUDEV are one of the best business assets and working relationships. I know I can count on them to keep my site up and running and help with improvement. they have never ever let me down and i do not know what i would do without them and the wonderful support team like Francisco

**Official Response from Mercedes Caldwell:**

> Hey Cody,

Wow, your review of our services and the assistance you received from Francisco really made our day! We are ready to continue working with you for many more years and grow together as business partners.
Thanks for the detailed comments 😉

  ### 16. Great and fast support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariano B. | Lead Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about WPMU DEV?**

Professional and quick support, comprehensive documentation and flexible plans, plus their own plugins for performance and security.

**What do you dislike about WPMU DEV?**

Learning curve for advanced WMPU DEV plugins, although there are default configurations to apply on the fly.

**What problems is WPMU DEV solving and how is that benefiting you?**

All in one solutions, flexible hosting and increasing features, client billing and whitelabeling.

**Official Response from Deivydas Bumblis:**

> Hey Mariano,

Thank you for the great review accompanied with an excellent rating :)

We really appreciate that!

Regards,
Deivydas

  ### 17. Williams Valerio.  He is real GEM. Solved my multiple problems at once. Thank you so much!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about WPMU DEV?**

Everything their Services, staff, etc Staff is really professional and GEM of their work

**What do you dislike about WPMU DEV?**

I am pretty satisfied, they need nothing to change

**What problems is WPMU DEV solving and how is that benefiting you?**

Hosting, Domains, Installing necessary tools.

**Official Response from Deivydas Bumblis:**

> Hi Muhammad,

Awesome to hear that you like our services and support!

Thank you for the review, and the excellent rating as well :)

Regards,
Deivydas

  ### 18. Great technicalsupport

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giovani R. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about WPMU DEV?**

What I mostly like about WPMU DEV is their quick chat support. I have many websites in their system and in numerous times I have experienced issues that are not even related to their product and they have always provided exceptional support. Shout out to Alberto

**What do you dislike about WPMU DEV?**

One of the thing I don't like is that the hummingbird plugin sometimes breaks my site when I try to use their minify files system. Also, the results that I get are not as expected in terms of speed. I think there are some improvements that can be done to make it better for site using Elementor OR oxygen builder.

**Recommendations to others considering WPMU DEV:**

Make improvements in the Humminbird plugin to assure high-speed websites.

**What problems is WPMU DEV solving and how is that benefiting you?**

I love the client billing system. In the past I used Paypal to charge my client and it was just a mess. I started using their client billing system and I have a more automated billing process.

**Official Response from George Stathopoulos:**

> Hi Giovani,

Thank you very much for your 5-star rating, and for trusting our services for your WordPress needs. And I couldn't agree more with you, Alberto is indeed a superhero, right?!

We're also super happy to know that you're using our Client Billing system! We already in the process of developing further features, which once announced, I'm pretty sure you will love them too.

Regarding our Hummingbird plugin and Asset Optimization, it can be tricky sometimes, and reason why we also include a notification when this option is enabled, as well as providing two options (Automatic and Manual - https://wpmudev.com/docs/wpmu-dev-plugins/hummingbird/#assets).

When using the Manual mode, it's usually more of a trial and error method, so you would make a change, save, re-check the website, and if everything works as expected, then moved on to the next asset. 

Thanks so much for your feedback once more.

Best regards,

George.




  ### 19. Very good support + suberb products

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about WPMU DEV?**

The number of plugins that is usefull is unrivaled. I mainly like the Smush (Image optimization), Forminator (Form builder) and Snapshot (backup) plugins. On top of that the automator function saves me a lot of work.

**What do you dislike about WPMU DEV?**

Sometimes the support in the chat can't help you directly and you need to wait for a support agent to take a look. On top of that they need details that shouldn't be necessary (as their plugins could provide these functions).
Some of there plugins might slow down the site.

**What problems is WPMU DEV solving and how is that benefiting you?**

Problem 1: Image Optimization and CDN - I don't need to pay separately for another tool
Problem 2: Security: Their defender plugin works flawlessly
Problem 3: Automation: Their automate tool helps automatically updating and backupping the websites

**Official Response from Deivydas Bumblis:**

> Hey there,

Thanks a bunch! We're grateful for your honest feedback and the review overall :)

It is a pleasure to read and we'll continue doing our best to provide the best service we can.

Best regards,
Deivydas

  ### 20. The support is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2022

**What do you like best about WPMU DEV?**

From sales to technical support. I find it very easy to migrate my website from my old hosting provider.

**What do you dislike about WPMU DEV?**

I think the only downside is that there is no available hosting package where you can have full control of the server.

**What problems is WPMU DEV solving and how is that benefiting you?**

Their technical support is good. With this, it helps our business to lessen the cost of getting another warm body to perform a technical task about our website.

**Official Response from Deivydas Bumblis:**

> Hey there,

Thanks a ton for the great review as well as the rating :)

We really appreciate it!

Regards,
Deivydas

  ### 21. The best first level support of any company I have had

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about WPMU DEV?**

The first level support is like no other company I have ever used, I can pretty much always get through to someone and most of the time my issue is delts with quickly.

**What do you dislike about WPMU DEV?**

I have been requesting some basic features (forminator and hustle states showing on Wordpress dashboard and on wp mudev's monthly reports to my customers ) for a long time (years) which I keep getting told they are coming but they never do. I just wish they would have said its not in our piple-line rather than dragging me along It seems like Wp MU Dev are trying to push hosting more then their plugins

**Recommendations to others considering WPMU DEV:**

make sure plugins do what you need as they are now

**What problems is WPMU DEV solving and how is that benefiting you?**

Smush is fantastic, I cant find anything that comes close. Automate is pretty good too, I like the dash board and being able to see all my website in one place. reports do not include information from forminator or hustle which would be hugely benefitial

**Official Response from Mercedes Caldwell:**

> Hi there,

First of all, we want to thank you for your review and the time you took to leave this comment. We are very amazed to hear about your experience with our FLS, as we work very hard to provide a great customer experience every day.
About the features you requested, since I am unable to locate an account with your details, I kindly ask you to email us at contact@wpmudev.com, so we can review your requests and see if there is an ETA for them.
Thanks for recommending our plugins and services!  💫

  ### 22. Everything is intuitive, well thought out, and support is fantastic.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay V. | CEO, President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about WPMU DEV?**

So many available plugins that all work well together. I also like that everything can be controlled from one hub. It's literally called "The Hub"!

**What do you dislike about WPMU DEV?**

I find the white labeling options and reseller options a bit confusing with a learning curve/needing support. There are great help docs, but I wish it was a bit easier by default.

**What problems is WPMU DEV solving and how is that benefiting you?**

Keeping the management of my sites unified. I feel like I have tremendous control over my wordpress installs even with sites hosted elsewhere.

**Official Response from Deivydas Bumblis:**

> Hey Jay,

Thank you very much for the excellent review, we really do appreciate it!

Regards,
Deivydas

  ### 23. Excellent Support and Resolution of Issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharon K. | Digital Business - (Consulting), Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about WPMU DEV?**

My support agent was Katharina Cerny, not only did she listen to my issue but spent considerable time troubleshooting the issue with me.  She went through each solution she offered making sure that I understood what to do and how to do it.

**What do you dislike about WPMU DEV?**

Not much to dislike. Service was on point. The support call was answered in seconds.

**Recommendations to others considering WPMU DEV:**

Go for it. I am very happy with the portal, the products and support is great, especially when something happens.

**What problems is WPMU DEV solving and how is that benefiting you?**

My website was down with no reason, the agent went through issues one by one, and spent a lot of time troubleshooting and going through different scenarios. I appreciated that because I felt she was invested in my issue.

**Official Response from Aleksandar Stojnovic:**

> Hi Sharon, 

I'll be sure to pass your praise to Katharina Cerny. Thank you for sharing your feedback, it's much appreciated! :)

Have a great weekend, 

  ### 24. WPMU Support - Ashik

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about WPMU DEV?**

WPMU support is excellent. Ashik is a GENIUS.  I LOVE WPMU and Ashik. Always helpful and supportive. I LOVE WPMU

**What do you dislike about WPMU DEV?**

Nothing I dislike.  It's ALL good. Everything works great!

**What problems is WPMU DEV solving and how is that benefiting you?**

I needed help with a plugin - custom CSS.  Plugins are sometimes a pain to work with - ie, wordpress, themes, other plugins, etc. etc.

**Official Response from Cristian Brizuela:**

> Hey there, 

We are more than happy to hear that our support agent Ashik was able to help you. Isn't he the best? I hope we continue to assist you on your site for many years to come. 

Best Regards, 
Cris 

  ### 25. Why WPMU DEV Is the Best Hosting Company for WordPress Websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** SEO A. | Content Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2022

**What do you like best about WPMU DEV?**

3 things that stand out about WPMU DEV that make me consider them the best hosting company are: 

1. The products they offer
2. The speed improvements of my website
3. Their Customer Support

**What do you dislike about WPMU DEV?**

I can't think of any downsides to WPMU DEV, but if I had to say one, it would be that they're not the cheapest option out there. However, you definitely get what you pay for with WPMU DEV.

**Recommendations to others considering WPMU DEV:**

I highly recommend WPMU DEV to anyone and have been doing so for a long time. WPMU DEV is my "go-to" hosting company for WordPress websites. They're reliable, they have a wide variety of other useful products, and their customer service is outstanding!

**What problems is WPMU DEV solving and how is that benefiting you?**

I started out using WPMU DEV to solve one problem - website page speed. My site was over 12 years old, with volumes of content. I almost gave up, but after almost a year of trying everything, WPMU DEV fixed it. I had no idea of all the things WPMU DEV could do for me, such as security features, it's hard to keep track.

**Official Response from George Stathopoulos:**

> Hey there,

Thanks so much for sharing all this with us, it's greatly appreciated, and pretty much reflects what we've been striving for. Offering the best possible services in all aspects. Thank you! 🤩

Best regards,

George

  ### 26. Best Service provider Ever

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ian K. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about WPMU DEV?**

I have used a lot of software, but this is the best service that I have used in the past 5 years. It has allowed me to keep my business operating smoothly without getting burned out by the services . They have a dedicated team that is super responsive and knowledgeable about their product. They will go above and beyond to make sure you are happy with your service.

**What do you dislike about WPMU DEV?**

I don't think I have any dislikes as anytime that I have contacted support they have been exceptional and resolved my issues straight away. The support team are great and I don't have any dilikes

**Recommendations to others considering WPMU DEV:**

The team is very professional and are very knowledgable

I would highly recommend them to anyone

**What problems is WPMU DEV solving and how is that benefiting you?**

Not having to pay for individual plugins and additional tools for all my client's websites. I can Whitelabel the services to be my own and everything is in one place and easily managed

**Official Response from Mercedes Caldwell:**

> Hey Ian,

Thanks a lot for the 5-stars rating!

We are very happy to hear about your experience with our support team and the fact that you couldn't find anything you don't like leaves us speechless. Thank you for your trust and loyalty!

  ### 27. The complete package!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomas D. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about WPMU DEV?**

The support. I have been using wordpress for many years but the technical aspects of maintaining websites is difficult to non developers. Wpmu dev solve this!

**What do you dislike about WPMU DEV?**

Not being able to downgrade more that two tiers on their hosting manually. A very small issue that support helped me fixed instantly

**What problems is WPMU DEV solving and how is that benefiting you?**

Tech support that allows me to run a web design business without the need to hire

**Official Response from Deivydas Bumblis:**

> Hey Tomas,

Thanks a lot for the awesome review, we really appreciate that :)

Regards,
Deivydas

  ### 28. Taking the worry out of Wordpress

**Rating:** 5.0/5.0 stars

**Reviewed by:** James G. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about WPMU DEV?**

The Hub is an excellent overview of all the sites that you have, and the traffic light system is great for identifying any issues. For me, the support is excellent and always available and willing to help on any issues.

**What do you dislike about WPMU DEV?**

There are occasional bugs, such as an old migrated site that keeps being removed from the hub but keeps re-appearing; I'm told the only solution was to disconnect and re-connected each of my 35 sites to fix which clearly wasn't worth it.

**What problems is WPMU DEV solving and how is that benefiting you?**

Prior to WPMUDev, we used a dedicated server and were beset by problems. We used to spend most of our time managing hosting rather than actually building and optimising websites. The suite of plugins at WPMUDev have enabled us to improve security and performance, and then the introduction of hosting meant we could move everything over and have everything managed in a secure environment that we have confidence in.

**Official Response from Mercedes Caldwell:**

> Hi James,

Thank for this candid and complete review, we are really grateful with you! 

Knowing that you find our Hub useful for managing your sites and our Support excellent is not only amazing, but something we are proud of. Regarding the problems you mentioned, after reviewing the Ticket it seems that it was finally fixed, but maybe it keeps showing up and you didn't report it again? If that is the case, please let us know so we can advise you further.
Thank you also for letting us know that we help you improve your sites security, performance and many other aspects!

  ### 29. Great hosting service if you want to offer high quality service to your clients

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bruce D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

The lack of long-term commitment means that I can take on clients with minimum risk, If they cancel a contract, I just delete the site and monthly costs for that site stop.
Billing is on a per site/per month basis.
The core pro plugins are great to use, and the tech support is fast and competent. I especially like that I can use the plugins on sites hosted elsewhere, and still manage them all from a central hub. There is an annual fee for this, but it is very worthwhile.

**What do you dislike about WPMU DEV?**

The service is not cheap. But that has two meanings. It is not low cost, but neither is it low quality. The annual cost for the membership can be quite high, depending on the level you choose, and so WPMU makes more sense the more sites you are hosting.
WPMU is only for WordPress sites, so for clients who want Drupal or Joomla, I have to manage a separate hosting contract with another company.

**Recommendations to others considering WPMU DEV:**

Take advantage of their free trial to fully evaluate if this meets your needs.

**What problems is WPMU DEV solving and how is that benefiting you?**

Being able to manage plugins, monitor site uptime, etc. for all my WP sites, regardless of where they are hosted, and to be able to use the same plugins at WPMU hosted sites and elsewhere, massively simplifies site management.
I am planning to take advantage of the white label and automated customer billing in the near future, to simplify a new revenue stream. Again, the month-by-month billing with no annual commitment takes the stress out of worrying of a client will cancel and leave me with committed costs.

**Official Response from Mercedes Caldwell:**

> Hey Bruce,

Thank you for your honest and detailed review. It really helps us better understand where we stand as a company and what our customers expect from us.
As you said, we are a company that offers products and services related to WordPress, and we always strive to improve in all aspects and be the best we can be. That's why we offer a managed hosting solution where nothing is shared, and we do our best to keep prices as low as possible. However, we invite you to contact our Sales team so they can access your account and check if there is an alternative for you.
About the plans you mentioned, don't forget we are always available to help you in case you need guidance, assistance, anything  😁

  ### 30. Efficiency Powerhouse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea C. | W, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

I love the ability to automate and take care of the smaller stuff that takes a long time to do without this platform, such as updates! Besides that, the ability to quickly get into the sites that I am an administrator of is worth the cost! We love using this platform as a business tool.

**What do you dislike about WPMU DEV?**

So far, just the inability to afford to have every single domain I own hosted with the service! I need to be choosy... It's not that expensive when you get, but you don't always need a managed solution for all clients. I haven't found much to dislike! Excellent service at a fair price!

**Recommendations to others considering WPMU DEV:**

You might not know you need this, but you do! It's totally worth the cost, but either way at least give the trial a try!

**What problems is WPMU DEV solving and how is that benefiting you?**

It actually has helped me learn the WP platform better because of the ability to have support, access to the community, and some great Docs. In addition to that, there are no wonders of what the best plugins to use are to optimize our sites... the answer is simple... the plugins that are supplied with the platform.

**Official Response from Mercedes Caldwell:**

> Hey Andrea,

We appreciate this candid review, and we are really grateful for having you as a member.

It is amazing to read that we help you with your incorporation into the world of WordPress, since we do not limit what we offer to our products and services, we also have a community, blogs and documents as resources for our members.

Our management tool and hosting are a must and since you mentioned pricing issues, we encourage you to reach out to our sales team, so they can further review your account and see if there is anything they can do for you  👏

  ### 31. 10+ years with WPMUDEV and I'm still satisfied.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel D. | Experience Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

Bonus: I can manage my sites from my iPhone. I can do complex tasks from my phone because they invested resources into the mobile site.  

Working with WPMUDEV is like having an entire development team behind me. 

I look at the team of WPMUDEV just like we are all one team together. That's how it feels to work with them as their client. It's really like we're partners. Like we're one family working together, doing our part, to make the world a good place.

Additionally, when it comes to trust in the digital world, it's not easy to find a company for which I feel safe to bring my ideas, ventures, and clients.  WPMUDEV consistently shows up with better security, performance, and human support.

Finally, the knowledge base of the support team (24/7 !!!) runs deep. They stick with me until the problem is solved. I can't remember the last time we needed to create a support ticket.

**What do you dislike about WPMU DEV?**

Occasionally, the Safari web browser has trouble loading the live chat. If you run into this issue, you may want to use Firefox.

**Recommendations to others considering WPMU DEV:**

Try it.

**What problems is WPMU DEV solving and how is that benefiting you?**

I launched the first ever immersive learning experience for learners to come together from around the world to launch ventures that impact the United Nations Sustainable Development Goals: https://cooperativeimpact.works

I have launched 20+ ventures on Wordpress, and thanks to WPMUDEV I now clone ventures in minutes. 

Since 2009, Wordpress and WPMUDEV has been the fundamental element that drives my professional career. When I make an impact with my community, it's because of Wordpress. When I earn money, it is because of how I am using Wordpress. To be someone who pushes the limits of what's possible with Wordpress, I like to partner with others who do the same = WPMUDEV

When we come together like this, the possibilities are limitless. 

With Wordpress being the common theme of my career, I have seen, been with, and paid for the alternative Wordpress hosting options out there. Time and time again, I come back to WPMUDEV.

**Official Response from Mercedes Caldwell:**

> Hi Daniel,

This was really inspiring and we couldn't be happier reading it, we are so proud to have you as a customer for all these years. We hope to keep your experience as good as it is now (or even better). Regarding the issue with our chat platform, I will pass this information on to our DevOps so they can review it further.
Reading that since you started with WordPress we are helping you in your professional career, it's really incredible. We continually aim to deliver excellence when it comes to performance, security, marketing, support, and more, so stay tuned, new features and enhancements are continually being released.

  ### 32. Complete solution to host your powerful marketing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivier S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

The UI is clean and intuitive. Easy to navigate, and the support is fast and efficient. But what I like the most would be to get all the efficient tools in one place. Rather than searching all over, paying different fees to get your WordPress website secured, and optimized, you can find it all in WPMUDEV for a decent price. I can feel that WPMUDEV and I have the same mindset; we focus on the results.

**What do you dislike about WPMU DEV?**

Hard to say. All seem to be there. Of course, if we could get free stuff, or cheaper, that would be welcomed. However, when you compare, WPMUDEV is a good deal.

**What problems is WPMU DEV solving and how is that benefiting you?**

I compared many different hosting and when you do the calculation you are saving money and time. All is secured, optimized, and easy. Since we moved to WPMUDEV, we spend way less time in debugging, tweaking, and securing the server, the plugins or WordPress itself.

**Official Response from Mercedes Caldwell:**

> Hey Olivier,

We really appreciate the review you left us, we are happy and proud to have you as a member. Knowing that since you transferred your sites to us you have been saving time and hassle really encourages us to keep working to deliver excellence in everything we offer. Take it for granted that our products and members are our priority and focus, so always stay tuned as we always release new features ☺

  ### 33. WPMU has been a great learning and growing experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt F. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

The support is absolutely the best in the business. There have been many occasions where I have been stuck, stumped, or just flat-out hopeless, and then the support always comes in clutch, when I need them most. Can't thank them enough.

**What do you dislike about WPMU DEV?**

I do wish that they had shared hosting. That would help a lot in onboarding clients, at scale. Some of the prices are a bit high, especially when trying to be a reseller. But at the end of the day, I would rather have quality service over cheap prices.

**Recommendations to others considering WPMU DEV:**

WPMU is a bit more advanced compared to some more entry-level companies. I would recommend getting a baseline understanding of WordPress, hosting, and the entire industry before jumping right in.

**What problems is WPMU DEV solving and how is that benefiting you?**

The biggest problem we're solving with WPMU is reliable hosting for some of our biggest clients. In addition to this, the suite of services is something that we've been able to better understand and configure so now we are offering the benefits of the WPMU Dashboard on WP websites.

**Official Response from Mercedes Caldwell:**

> Hi Matt,

Thank you very much for this honest and detail feedback, it really helps us! 

Our hosting is managed, as you know... But we will take your recommendations into account, take it for granted. We are delighted to hear that you find our set of plugins useful, we created it so that our customers can access as many tools as possible to improve their sites, so once again, thanks for mentioning it!
We look forward to continuing to work with you for many years to come and helping you grow your business!  💪

  ### 34. Great for website optimization and management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

I like the optimization plugins the best.  That is what bought me to WPMU Dev in the first place.  Since I've been with them though, their website management HUB and hosting have been really great additions that I love!

**What do you dislike about WPMU DEV?**

They tend to run promotions on Instagram, but don't follow through with the prizes.  It always rubbed me the wrong way.  In terms of the platform itself, I wish the migration tool worked better across hosts.  It only works for me about 1/2 of the time.

**Recommendations to others considering WPMU DEV:**

It's the best website management tool out there.  They also have unlimited chat support for any WordPress or website question.  This alone is well worth the money.  WPMU Dev is my favorite website tool for my websites.  I highly recommend it.  I haven't been able to find a competitor that is even close.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU Dev is a place where I organize all of my client websites.  I favorite the sites that are my current clients, as a way to keep everything organized.  That has been a game-changer in organization for me.

**Official Response from Mercedes Caldwell:**

> Hi Michael,

We appreciate your honest and detailed review, it really helps to understand the expectations and needs of our customers.
The promotions are published through our social networks, newsletter and our site, if you ever have any questions about them, you can always open a chat with our Sales team. When it comes to our migration tool, which one are you referring to? I couldn't locate an account with your details, so I'm wondering if the issues you encountered escalated. However, you can always request a free manual migration.
Reading that we are helping you with managing, optimizing and hosting your sites made our day!  😊

  ### 35. Quick support and resolution to your problems with WPMUDEV

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan N. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about WPMU DEV?**

I'm a novice Wordpress solutions business owner and have come into a lot of trouble since launching my site. I've had to rely on WPMUDEv's support teams and have learned a lot from them all while supporting my own business. They've quickly helped me resolve my issues and I appreciate them being there 24/7.

**What do you dislike about WPMU DEV?**

Sometimes I find my hosting speeds slower than my previous host but that comes with the territory of being constrained to the dedicated hosting service tiers instead of a shared and pooled resources of other hosting providers.

**Recommendations to others considering WPMU DEV:**

Almost instant connect to technical support. They're super knowledgeable and friendly.

**What problems is WPMU DEV solving and how is that benefiting you?**

I work with small business owners and entrepreneurs in establishing their online identity and have come into a lot of techncial issues with their site that i dont know how to fix. I rely on the expertise and support of WPMUDEV and they're like real life technical superheroes and resolve my problem very quickly.

**Official Response from Mercedes Caldwell:**

> Hi Jonathan,

We couldn't be happier with your amazing review and the trust you place in us. Since this is managed hosting, speed issues shouldn't be a problem as your site has dedicated resources, that's why since I didn't find any ticket about it, I invite you to contact our support team as maybe they can do something for the speed of your site.

Thanks again for your comment!

  ### 36. The Plugins are Great but the Chat Support Alone Makes it Worth EVERY PENNY!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven M. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about WPMU DEV?**

Having the experts available 24/7 via chat has saved me more times than I can count!  Having these kinds of experts on hand is well worth the monthly fee.  Their support is unbeatable!

**What do you dislike about WPMU DEV?**

It's tough to say what I dislike.  Everything is pretty well documented and easy to use.  The plugins they have keep getting better.  They have deprecated several other plugins and started focusing more on their hosting which I honestly haven't tried yet.

**Recommendations to others considering WPMU DEV:**

Get started! You won't regret it!

**What problems is WPMU DEV solving and how is that benefiting you?**

They outshine the tech support at most other companies.  They will offer support on just about anything!  I use DIVI theme a lot and I usually get faster support from WPMU DEV than I do from DIVI.

**Official Response from Mercedes Caldwell:**

> Hi Steven,

Providing excellence in everything we do is something we strive for, so thank you very much for sharing your experience with our services so far. We want to continue working with you, and make our businesses grow together. 
Whenever you need our assistance, never hesitate contacting us. 

  ### 37. Always a good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about WPMU DEV?**

their chat support is unbelievable. always online, always helpful, I've never had any issues after speaking with them.

**What do you dislike about WPMU DEV?**

none that I can think of that are a big deal

**What problems is WPMU DEV solving and how is that benefiting you?**

i'm able to easily host my website plus have access to all of their amazing plugins

**Official Response from Deivydas Bumblis:**

> Hey there,

It's a treat to hear that your experience with our services and support team was a great one thus far, and worthy of an excellent 5-star rating!

Thank you for taking some time to share your experience. We're glad to have you with us :)

Regards,
Deivydas

  ### 38. Very good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henrique T. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about WPMU DEV?**

The HUB is fantastic :)
Everything is super simple to manage, and the support is very helpful.
And the best part is that the HUB is completely compatible with other hosting providers

**What do you dislike about WPMU DEV?**

The hosting prices, for 12$ / month I think you guys can offer a 2vcpu + 2G vRam
Other than the hosting prices, I don't have any complaints.
If you can lower your hosting prices, it would be great :)

**What problems is WPMU DEV solving and how is that benefiting you?**

The way to manage my client's domains, the easiness of organizing and keeping track of WordPress updates and problems.
With this tool, we are very much more efficient than ever

**Official Response from Deivydas Bumblis:**

> Hey Henrique,

Thank you so much for the positive words and great rating!

We're really happy to hear that you find our services and support team valuable. 

Best regards,
Deivydas

  ### 39. Great support from Chat and Good Plugins

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2022

**What do you like best about WPMU DEV?**

I like that they have a group of plugins that eliminate the need for having to use multiple suppliers to get the same result.  What I Iove best is the Forminator plugin.  What is also nice is the auto backup and update process.

**What do you dislike about WPMU DEV?**

The Branda plugin that is for white labelling a site does not have a way to only show to certain users, like their HUB plugin.

**Recommendations to others considering WPMU DEV:**

Good as a single source for a variety of plugins for you/your customers' WordPress site.

**What problems is WPMU DEV solving and how is that benefiting you?**

They offer a really good form builder plugin.  I was looking for another form provider after Caldera Forms support ended, but I did not want to use Gravity Forms.

**Official Response from Aleksandar Stojnovic:**

> Hi David, 

Thank you for sharing your experience, it's much appreciated. We will certainly look to add more features to Branda Pro. 

Have a great week :)

  ### 40. Their support team is without a doubt the best available in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about WPMU DEV?**

WPMU DEV plugins are some of the best in the industry and so is their support.

**What do you dislike about WPMU DEV?**

Sometimes the plugin documentation is difficult to understand.

**What problems is WPMU DEV solving and how is that benefiting you?**

It's helping me make my website quicker with high security protocols.

**Official Response from Deivydas Bumblis:**

> Hey,

Thanks a ton for the nice words!

Really great to hear that you're happy with our support and services overall :)

Best regards,
Deivydas

  ### 41. The best in wordpress hosting, support, pretty much everything and anything you need for websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Moises M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about WPMU DEV?**

I love the dedicated hosting, that's been incredible to be able to offer my clients as I can scale up and down as needed. The wordpress support is the best thing ever.

**What do you dislike about WPMU DEV?**

Nothing at all I love WPMUDEV, I could honestly not say one bad thing about them and their services. And the support staff feel like family, not just random employees

**What problems is WPMU DEV solving and how is that benefiting you?**

They solve pretty much any wordpress issue I ever have, it's so seamless how I can chat with support but they also solve any issues with problematic hosting on other servers.

**Official Response from Aleksandar Stojnovic:**

> Hi Moises, 

Wow! We cannot express our gratitude enough for this feedback! Thank you! :)

Alex, 

  ### 42. Amazing hosting and excellent customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan D. | Director of Internet Media, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about WPMU DEV?**

The ease of setting up a new hosting account and migrating sites makes it one of my favorite features.

**What do you dislike about WPMU DEV?**

I had a slight issue getting my database to connect. If the database information was stored (user, pass, dbname) in the control panel that would be helpful.

**What problems is WPMU DEV solving and how is that benefiting you?**

Ease of use, automatic backups and world class site optimization plugins

**Official Response from Deivydas Bumblis:**

> Hey Bryan,

We really appreciate your positive review and the excellent 5-star rating, it means a lot!

Kind regards,
Deivydas

  ### 43. Support heroes and the most flawless experience in hosting since 2007

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian Z. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about WPMU DEV?**

Update your SEO plugin. I encountered some issues with the sitemap, but everything else is working perfectly.

**What do you dislike about WPMU DEV?**

None, good company values, focused on performance.

**What problems is WPMU DEV solving and how is that benefiting you?**

Good value Hosting and the best plugins for WordPress performance and security.

**Official Response from Deivydas Bumblis:**

> Hey Adrian,

A treat to read that you're happy with our services and support team :)

Thank you for the great review!

Regards,
Deivydas

  ### 44. I am AMAZED with the technical performance, support and features with WPMU DEV! Now I'm ranking!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda C. | Web Development and Marketing Analysis, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about WPMU DEV?**

Technical performance for a website is vital for user experience and organic ranking.  The HUB is the backbone of monitoring a WordPress website.  The optimizing page speed tools have given me results I could not achieve on other hosting platforms.  One year ago I searched for a solution to monitor all of my WordPress sites and found WPMU DEV.  But it wasn't until I migrated one of my client's sites onto WPMU DEV hosting that I was able to achieve the performance, rankings, uptime, SEO, etc that I have tried so hard to accomplish but was unable to elswhere.

**What do you dislike about WPMU DEV?**

So far I have not any dislikes; however, I am looking forward to the development of their own webmail access.  Support is the best I have experienced in 25+ years of web development. Documentation for help is spot on!

**Recommendations to others considering WPMU DEV:**

Add WPMU DEV to your WordPress site, run the tools, review the results, and you'll migrate too.

**What problems is WPMU DEV solving and how is that benefiting you?**

I have many clients using WordPress for their business websites spread over three different hosting companies.  Some of the platforms they have been with for many years, but a few years ago I found a new platform and I have about eight websites there, and it's been one nightmare after another, sites are up and down and unable to get indexing...I've been doing SEO for a very long time too.  I decided to test the hosting on WPMU DEV with one website---I am AMAZED and have a very HAPPY client--  I am in the progress of moving all my client's sites onto their hosting.

**Official Response from Aleksandar Stojnovic:**

> Hey Linda, 

We're delighted to learn about your experience, thank you for sharing! :)

Best regards, 

  ### 45. Amazing software with excellent technical support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron A. | Marketing and Web Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2022

**What do you like best about WPMU DEV?**

Each plugin provides a simple pathway towards building a successful Wordpress website.

**What do you dislike about WPMU DEV?**

The Cover sheet in the weekly report needs more options for customizing its look.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU provides an excellent automatic backup tool for all of my websites.
It brings together all the tools I need in one single place.

**Official Response from Cristian Brizuela:**

> Hey there Ron, 

Thank you so much for your five stars rating and review! We love our backups too! Appreciate your feedback regarding the Reports, I'll pass your feedback on to the correspondent team :) 

Kind Regards, 
Cris

  ### 46. I LOVE WPMU Dev and their crew!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2022

**What do you like best about WPMU DEV?**

I really appreciate the support and patience of all the tech and support members. Today, Sanowar helped me with a CSS issue that was beginning to drive me nuts. After explaining my issue Sanowar began to work on correcting the issue. After investing we were able to resolve the issue in a matter of minutes. What I appreciate most is that support never has an issue when I ask what was the issue and how it was fixed. This helps me out a lot because I want to learn too.

Keep it up WPMUDEV Team!!!

**What do you dislike about WPMU DEV?**

The only downside to WPMUDev that I can think of....is that I didn't switch my hosting over to them sooner. Yet, I am very grateful to have decided to go with such a great company.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU Dev is solving more problems for me than I could ever imagine. Honestly, I am now highly motivated to use their white label and hosting services to build myself an empire on top of everything. I mean, why not, right?

**Official Response from Aleksandar Stojnovic:**

> Hi Chris, 

We're happy that you decided to migrate your website our way! I'll be sure to pass your praise to Sanowar :)

Have a great day, 

  ### 47. Awesome plugin with a great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2022

**What do you like best about WPMU DEV?**

Been using it for a couple of years, on several dozens of websites at this point, in a professional agency. For seo, and better website performance, you NEED to optimize images, convert them to webp, use CDN and all that, and Smush Pro gives all of that, a couple of clicks and its setup. And even a bit more

**What do you dislike about WPMU DEV?**

The biggest issue is, depending on the code in your wordpress theme you are currently using, it may or may not work. But, generally, if it doesnt work, its yur own fault ( or theme's fault), because its not made in the ''proper'' wordpress way, and probably suffers from oerformance issues anyway because of it. If you code properly, itll work.

**What problems is WPMU DEV solving and how is that benefiting you?**

For any serious web developper, you need to give a website with proper performance, optimization, and all that. It CAN be done manually, painstakingly so, but by just programming correctly at a basic level, you can then just throw their solution at it, and its most likely going to do it for you

**Official Response from Mercedes Caldwell:**

> Hi there,

We couldn't appreciate more the time you took to share your experience while using our features. We work for experiences like the one you just left us, so once again, thank you very much! Knowing that our support colleagues are helping you in such a positive way made our day😃
Regards, 

  ### 48. Amazing and fast Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2022

**What do you like best about WPMU DEV?**

WPMU DEV is a great solution for companies of all size and also agencies as we are. Their plugins are great and the support is lightning fast and always very helpfull.

**What do you dislike about WPMU DEV?**

For now, to be honest, there is not really something bad or any negative situation we had with WPMU DEV. And we are a customer since several years. I think this speaks for itself.

**What problems is WPMU DEV solving and how is that benefiting you?**

As they offer several plugins for several solutions we do have different usecases. To mention one of the most used ones it is their "hub". From there you are able to controll a lot without log into your Wordpress dashboard.

**Official Response from Deivydas Bumblis:**

> Hey there,

Thank you so much for the great feedback and the excellent rating!

Hoping to have you with us for years to come, and to keep assisting you in every way we can :)

Best regards,
Deivydas

  ### 49. Without any hesitation!! Best company and support I've ever seen.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timuçin I. | Freelance Social Media Manager, Digital Marketing, Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about WPMU DEV?**

Their products on WordPress and customer support are really great that I can't remember any issue without a solution in my first contact. Their live chat of technical support is just perfect that I've never waited more than 2 minutes.

**What do you dislike about WPMU DEV?**

I never had an issue to complain about. Maybe they should have some giveaways 😊

**What problems is WPMU DEV solving and how is that benefiting you?**

Whenever I have an issue with a basic asset optimisation or a catastrophic problem on my end, they are eager to help to support me. After the transition from my former hosting service to WPMU Dev, my business skyrocketed with confidence.

**Official Response from Aleksandar Stojnovic:**

> Hi Timuçin

Thank you for sharing your feedback, it's much appreciated. About the giveaways, we frequently have those on our social media pages and on our website. Here is the link: https://wpmudev.com/giveaway/

Have a great day :)

Alex 

  ### 50. Our subscription in WPMUDEV with real value to our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about WPMU DEV?**

Actually, every single detail in WPMUDEV is a real value and I like a lot.
the point is you got to understand their services and learn how to benefit from it.

**What do you dislike about WPMU DEV?**

I could not add clients manually, taking into consideration I live in a country where no stripe account is available and this is the only payment gateway available on WPMUDEV.

**What problems is WPMU DEV solving and how is that benefiting you?**

Running a successful WordPress platform / agency.

**Official Response from Deivydas Bumblis:**

> Hey there,

Thank you for the great review and rating :)

As for having access to more payment gateways for our Clients & Billing platform, we'll do our best to implement more options as time goes on.

Best regards,
Deivydas


## WPMU DEV Discussions
  - [What does WPMU DEV do?](https://www.g2.com/discussions/what-does-wpmu-dev-do) - 3 comments, 1 upvote
  - [Is Forminator free?](https://www.g2.com/discussions/is-forminator-free) - 6 comments, 1 upvote
  - [Is Wpmu Dev worth?](https://www.g2.com/discussions/is-wpmu-dev-worth) - 6 comments, 1 upvote
  - [Will the full email service ever come to WPMUDEV?](https://www.g2.com/discussions/will-the-full-email-service-ever-come-to-wpmudev) - 4 comments, 1 upvote
  - [When will you customize the Defender Pro plug-in?](https://www.g2.com/discussions/when-will-you-customize-the-defender-pro-plug-in) - 2 comments, 1 upvote

- [View WPMU DEV pricing details and edition comparison](https://www.g2.com/products/wpmu-dev/reviews?page=77&section=pricing&secure%5Bexpires_at%5D=2026-07-17+17%3A28%3A24+-0500&secure%5Bsession_id%5D=f389d1d1-86ac-4887-9b07-32d711dceca6&secure%5Btoken%5D=035e86750e16641c807c71da847536fffc235902b4cc28acac73b2e7d1841335&format=llm_user)
## WPMU DEV Integrations
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## WPMU DEV Features
**Security**
- Backups
- Site Monitoring
- Two Factor Authentication

**Customization**
- Custom DNS name servers 
- Self branding
- Bandwidth support
- Flexible hosting plans

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Security - Domain Registrar**
- Advanced DNS management
- WHOIS privacy protection
- Two-factor authentication (2FA)

**Site Management**
- Cloning
- Theme and Plugin Management

**Support**
- Scalability
- Backup and restoration
- cPanel Management
- Domain Reseller Account Support
- Fully Managed Service
- IP Addresses Support

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Convenience and automation - Domain Registrar**
- Bulk domain management
- Domain parking
- Auto-renewal

**Site Design**
- Collaboration Tools

**Free Resources**
- Email
- Domain
- SSL Certificates

**Support and service - Domain Registrar**
- Knowledge base and tutorials
- Domain transfer assistance
- 24/7 customer support

**Performance Reports**
- Analytics
- Client Reports

**Advanced management and features - Domain Registrar**
- Email forwarding and hosting
- Website builder integration
- Domain auction and backordering

## Top WPMU DEV Alternatives
  - [WP Engine](https://www.g2.com/products/wp-engine/reviews) - 4.6/5.0 (341 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (291 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,599 reviews)

