---
title: WPMU DEV Reviews
meta_title: 'WPMU DEV Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 862 reviews by the users' company size, role or industry
  to find out how WPMU DEV works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 862
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# WPMU DEV Reviews
**Vendor:** INCSUB  
**Category:** [WordPress Management Tools](https://www.g2.com/categories/wordpress-management-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 862
## About WPMU DEV
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV&#39;s award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV&#39;s plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.



## WPMU DEV Pros & Cons
**What users like:**

- Users praise the **responsive customer support** from WPMU DEV, contributing to a seamless experience during site migrations. (12 reviews)
- Users value the **accessible online support** of WPMU DEV, praising its effectiveness and user-friendly communication. (8 reviews)
- Users value the **responsive technical support** of WPMU DEV, ensuring quick resolutions and a positive experience. (7 reviews)
- Users value the **24/7 support** from WPMU DEV, appreciating quick and friendly assistance anytime they need help. (6 reviews)
- Users highlight the **ease of use** of WPMU DEV, benefiting from streamlined processes and responsive support. (4 reviews)
- Users love the **high-quality plugins** from WPMU DEV, enhancing site performance and supporting successful management. (4 reviews)
- Problem Solving (4 reviews)
- Reliability (4 reviews)
- Live Chat (3 reviews)
- Plugin Variety (3 reviews)

**What users dislike:**

- Users express frustration over **domain management issues** and the inability to purchase .ca domains through WPMU DEV. (2 reviews)
- Users find WPMU DEV to be **too expensive** for low traffic sites and struggle with opaque pricing policies. (2 reviews)
- Users find **limited features** in WPMU DEV, causing delays in project progress and missing essential security headers. (2 reviews)
- Users find **limited hosting options** with WPMU DEV, particularly dissatisfied with their email services and staging site policies. (2 reviews)
- Users are frustrated by the **delay in feature upgrades** for plugins, impacting project timelines and efficiency. (2 reviews)
- Users report **plugin issues** and high costs for low traffic sites, making hosting less appealing. (2 reviews)
- Poor Customer Support (2 reviews)
- Price Increase (2 reviews)
- Users express concerns about **high pricing** for low traffic sites and costly additional services at WPMU DEV. (2 reviews)
- Renewal Costs (2 reviews)

## WPMU DEV Reviews
  ### 1. Freaking INCREDIBLE Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about WPMU DEV?**

I just love their customer service chat. They are SO DANG HELPFUL. It's like having a tech guru in your backpocket. They're always super helpful and help me figure things out that I never would have been able to figure out on my own.

**What do you dislike about WPMU DEV?**

I feel like WPMUDEV is definitely on the more expensive side of things. I wish I wasn't paying so much for my web hosting.

**What problems is WPMU DEV solving and how is that benefiting you?**

Their customer servive is incredible. Whenever my website is having issues, they help me figure it out!

  ### 2. Imran was very helpful and understood what I needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** nick d. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about WPMU DEV?**

value, support and range of services, but the advice and support on complicated issues with hosting or web development can be invaluable

**What do you dislike about WPMU DEV?**

To be honest I don't have any negatives.

**What problems is WPMU DEV solving and how is that benefiting you?**

hosting large sites and backups, compliments the other services I use elsewhwere.

  ### 3. Happy with my choice of WPMU Dev for hosting and Wordpress plugins

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about WPMU DEV?**

I am a typically over-stretched small business owner with no proper training trying to achieve a professional website without a professional budget, and squeezing website maintenance and development into gaps between other jobs. Wordpress.org makes the website creation process possible without snowballing overheads, and WPMUDev keeps sites running quickly and smoothly with minimal expertise needed. (Which isn't to say that you don't need ANY expertise, but they do a very good job of making it as accessible as possible to people like me.)

**What do you dislike about WPMU DEV?**

I haven't found any so far - except that with an annually paid Agency plan, I wish hosting for perhaps half a dozen small websites was included, rather than having to pay an additional $4/mo for sites that I'm basically just tinkering with.

**What problems is WPMU DEV solving and how is that benefiting you?**

I have an Agency plan and I use both their plugins and their Gold hosting. Since making the switch I have had no problems at all. My Wordpress / WooCommerce site loads quickly and smoothly.

Their support is very good indeed, and rather than giving instructions they often resolve problems themselves while you wait. I was prompted to leave this review because of a problem with my email settings which their support agent Imran understood, identified and resolved in less than five minutes.

  ### 4. Imran came up with a simple solution to my issue!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan L. | Customer Relations, Photographer, Website Developer, Videographer, Accounting Department, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2019

**What do you like best about WPMU DEV?**

The support team is always there and willing to lean a helping hand. I have never been disappointed with the level of service and support that I get from WPMU DEV.

**What do you dislike about WPMU DEV?**

What is there to dislike from a team of professionals like Imran that figured out what I was talking about and came up with an excellent solution to my problem. I would dislike it if they weren't available 24/7, I would dislike that for sure!

**Recommendations to others considering WPMU DEV:**

You will not be sorry to have this fantastic resource at your side. They are always available and someone has responded within seconds of me contacting them. I have never waited and they have always solved my issues. 

**What problems is WPMU DEV solving and how is that benefiting you?**

I was setting up a new hosting site for an existing website that I wanted to update before switching it over and they have a solution that I can use to make this process very simple. During the migration process, there was a problem with one of the plugins that prevented the new site from working.

  ### 5. WPMU DEV helps our team look like superstars

**Rating:** 5.0/5.0 stars

**Reviewed by:** frank i. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about WPMU DEV?**

Quick and knowledgable customer support. Always available around the clock.

**What do you dislike about WPMU DEV?**

They evolve very fast which requires your website to evolve with them. Not such a bad thing.

**What problems is WPMU DEV solving and how is that benefiting you?**

Workds great with our marketing team.

  ### 6. feature reques

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about WPMU DEV?**

superhero 24/7 support - i like this very fast and pofessional support

**What do you dislike about WPMU DEV?**

at this time its nothing i can dislike in wpmu dev

**What problems is WPMU DEV solving and how is that benefiting you?**

most of all support was very helpful, yesterday i had a support ticket about a problem with the facivon gerator plugin, it was in subsite from multisite not visibe and support cant help. today  i try to login in subsite as  superadmin and then i can use the plugin.

  ### 7. Perfect support and love the controllpanel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas W. | Ägare, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about WPMU DEV?**

Got great support regarding DNS configuration

**What do you dislike about WPMU DEV?**

Noting al is realy good so far i realy like this company

**What problems is WPMU DEV solving and how is that benefiting you?**

I havent so many problems im not an expert on DNS and whit this WPMU DEV have ben realy helpfull

  ### 8. BEST customer service/tech support in the industry!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorie K. | Real Estate Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about WPMU DEV?**

WPMU DEV provides the best service when you're having issues (any kind of issues) with your WordPress website. There's always someone available through chat to help you overcome whatever obstacle is causing your website to not work.

**What do you dislike about WPMU DEV?**

Downside? I suppose the fact all this great service isn't available for free could be considered a downside, but not much of one. You get more than you pay for.

**What problems is WPMU DEV solving and how is that benefiting you?**

I recently migrated several websites to another hosting server (using one of their plugins) and ran into trouble logging into the new sites. One of the tech support guys just spent nearly 2 hours helping me figure out how to get past the problem.

  ### 9. Great support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris P. | Vice President of Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about WPMU DEV?**

Live chat was most helpful. Step by step and I was able to do what I wanted.

**What do you dislike about WPMU DEV?**

Sometimes it can difficult to follow the instructions provided hence the Live Chat of their Customer Support Team who can walk you through it.

**What problems is WPMU DEV solving and how is that benefiting you?**

Hosting issues with speed in the past. All seems very good the past year with WPMU DEV as the host.

  ### 10. Patient & helpful support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharee W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about WPMU DEV?**

Fida was so patient and helpful to troubleshoot the issues I had publishing my most recent post. I thought I'd really messed it up, but he walked me through it and we got everything sorted out and published in a short amount of time.

It eases my mind to know I've got 24/7 access to great support at WPMU.

**What do you dislike about WPMU DEV?**

I have no complaints or dislikes about WPMU. They have the knowledge to help in any situation. I'm still learning how to navigate the dashboard but if I have trouble finding what I'm looking for, support is just a click away.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU helps me solve any formatting issues I encounter. They're great for back-end support so I can keep my website looking professional and running optimally. I have a couple more elements to implement, but I'm pleased with the result so far.

  ### 11. It was great! They answered straight away and got my issue sorted fast!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lane B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about WPMU DEV?**

It was great that they are on call anytime to get any WordPress issues sorted out and even when some are just out of scope ( which is rarely ) they are happy to help where they can.

**What do you dislike about WPMU DEV?**

I can't think of any downside at this stage... On the odd occasion there may be a bit of a wait but I haven't had any significant wait on hold with them for over 6 months I think.

**What problems is WPMU DEV solving and how is that benefiting you?**

They solve the issues I can't work out. Tonight for example I spent and hour and a half trying to figure out why the site width wouldn't go full screen. Normally this is a really easy fix for me I was using a customer's previous site that I didn't build and it had an older page builder on it but Rakib got it sorted out fast. I was very happy!

**Official Response from Deivydas Bumblis:**

> Hey Lane,

We're so happy to hear that you're satisfied with the services we've provided for you thus far! Our support team is always doing their best and we're glad it shows :)

Thanks so much for the review!

Regards,
Deivydas

  ### 12. Immediate rectification of issue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about WPMU DEV?**

Amin in the support chat is very helpful!

**What do you dislike about WPMU DEV?**

I'm not finding any dislikes.  Super hap

**What problems is WPMU DEV solving and how is that benefiting you?**

They are helping me with speed, SEO, and other aspects of my site

  ### 13. Amin was the most helpful person to get my site up and running!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma M. | Designer, Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about WPMU DEV?**

Customer serive at WPMU is top-notch. I've always been impressed with how their service walks me through the things I'm unsure about. It makes hosting through WMPU very worth it.

**What do you dislike about WPMU DEV?**

There are some technical things that take awhile to get the hang of, but I'm always able to get help

**What problems is WPMU DEV solving and how is that benefiting you?**

Making my sites faster, better, and more secure.

  ### 14. Help was instant!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about WPMU DEV?**

The staff is always standing by to help customers. They are very friendly and guiding you to have the perfect result in a matter of minutes!

**What do you dislike about WPMU DEV?**

Nothing. They are perfect! I really can't complain about anything.

**What problems is WPMU DEV solving and how is that benefiting you?**

Creating personalised PDF forms out of web forms

  ### 15. issues with multisite setup, all resolved by wpmudev client support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about WPMU DEV?**

the customer support is second to none, thanks for Imran's help

**What do you dislike about WPMU DEV?**

nothing to dislike, I've been with WPMUDEV for 5 years,always amazing support and great service

**What problems is WPMU DEV solving and how is that benefiting you?**

All my hosting is solved by WPMUDEV

  ### 16. The best tech support EVER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2023

**What do you like best about WPMU DEV?**

I host all my client WordPress sites on WPMU DEV, primarily because of the fabulous support and, secondarily, because of the great pricing. I love it when I use Live Chat, and Imran Khan's name appears on the help screen because he always takes the time to explain everything and provides tips for avoiding problems in the future.

**What do you dislike about WPMU DEV?**

Nothing to dislike except that I can't host a WordPress hybrid site on WPMU DEV because they don't support the additional software programs. It would also be great to be able to offer IMAP email accounts, but if this is what it takes to keep the prices low I can work with alternates for specific clients.

**What problems is WPMU DEV solving and how is that benefiting you?**

Allows me to offer great pricing to my clients and to back that up with great support. I no longer spend hours on the phone waiting in line for tech suppot to try to help me. I know the agents I am interacting with and can chat while I am working.

  ### 17. Tech support responds quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about WPMU DEV?**

Ray solved my issue within minutes! I love that I can do a live chat and/or create a ticket. Tech support responds quickly.

**What do you dislike about WPMU DEV?**

I don't see any downsides. I just signed up, so maybe something will come up down the road.

**What problems is WPMU DEV solving and how is that benefiting you?**

I'm able to manage multiple websites, automate everything  including reporting. I also love the fact the offer SEO, security and backup in their package.

  ### 18. Very Helpful, Software Automatically Notify of Website Issues and WEB Dev team assis Troubleshooting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian W. | Digital Marketing & Web Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about WPMU DEV?**

Full suite of Managed Hosting tools and responsive support for them.

Team helps troubleshoot almost anything with you
1

**What do you dislike about WPMU DEV?**

Some features are a lot to learn, and its a lot of time to troubleshoot. 1st world problems

**What problems is WPMU DEV solving and how is that benefiting you?**

Managed Hosting Optimizations, having chat support for these features is helpful because it can sometimes break site display.

**Official Response from Deivydas Bumblis:**

> Hey Brian,

Thanks so much for the review and feedback! It's greatly appreciated :)

Regards,
Deivydas

  ### 19. They are just super.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan H. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2023

**What do you like best about WPMU DEV?**

Just can't fault the response time and knowledge the support team have over at WMPU. They are super.

**What do you dislike about WPMU DEV?**

I can't fault them. I enjoy everything that they offer.

**What problems is WPMU DEV solving and how is that benefiting you?**

WMPU manage everyting and anything. We use pretty much all their plugins and find them easy to use and simple to implement. If we are ever stuck we get onto the support team and I rarely wait longer than a few seconds but I get a polite 'Hello, how is your day' message.

  ### 20. The extra mile...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eduardo C. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about WPMU DEV?**

The extra support your guys always provide. Your staff always give 100%

**What do you dislike about WPMU DEV?**

Some problems with the plugins sometimes..

**What problems is WPMU DEV solving and how is that benefiting you?**

Speeding the site and security

  ### 21. My experience today was great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about WPMU DEV?**

I like that the agents are willing to help and oftentimes, do the work that I am not familiar with.

**What do you dislike about WPMU DEV?**

I dislike the price increases, it makes it difficult for small agencies.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV is helpful when I have troubleshooting questions.  For the most part, the agents are friendly and willing to help me.

  ### 22. Fantastic Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about WPMU DEV?**

Most platforms can do similar things but no one beats the Support Personell of WPMU DEV.

**What do you dislike about WPMU DEV?**

Errors that happen during migration, nothing their support can't solve however.

**What problems is WPMU DEV solving and how is that benefiting you?**

Makes it super easy to manage many WordPress sites at the same time.

  ### 23. Outstanding support and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about WPMU DEV?**

I am thrilled with the results.  Sanowar Prince helped me with all my website problems and provided outstanding support.  Compared to other competitors they rank about the top.

**What do you dislike about WPMU DEV?**

The service was excellent and I felt he handled it very well.  I realized I was dealing with a complete professional in his field and I feel that they have quality people there.

**What problems is WPMU DEV solving and how is that benefiting you?**

I had WordPress problems with coding and style misalignments. Sanowar Prince made sure it was fixed to my satisfaction and completely handled, so he went above and beyond expectations.

  ### 24. Quick, Easy, Helpful, Successful + Wonderful Personalities!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2024

**What do you like best about WPMU DEV?**

EVERYTHING! Price point, plug-ins, easy to fix problems + learn things as I go. Big WINNER is the people they hire, always friendly, professional + fun to work with.

**What do you dislike about WPMU DEV?**

I don't dislike anything about WPMUDev. What I dislike is this G2 review, I can't save my answer without writing more. Be more like WPMUDev.

**What problems is WPMU DEV solving and how is that benefiting you?**

They repair anything I suggest. Everything their portfolio offers, they execute VERY well.

  ### 25. All in one... and stable!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caleb W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about WPMU DEV?**

The all-in-one feature. easy connection. Super easy setup. And that all the plugins are stable. And if for any reason I need support, the live chat sorts it out in no time!

**What do you dislike about WPMU DEV?**

Nothing really..........................

**What problems is WPMU DEV solving and how is that benefiting you?**

I couldn't connect on of my sites to the Hub Dashboard.

  ### 26. Excellent Hosting Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about WPMU DEV?**

Wpmu Dev Customer Support are always on hand, they offer fast and expert service to get your site on track and running as smoothly as possible. I have been with Wpmudev for several years and have been delighted with their support and hosting.

**What do you dislike about WPMU DEV?**

None, literally nothing to report here..

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV provides fast reliable and easily managed internet hosting. That is exactly the service I need to run our website.

  ### 27. Seriously the most knowledgable support I've ever experienced

**Rating:** 5.0/5.0 stars

**Reviewed by:** James R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about WPMU DEV?**

I run a digital agency and switched all of my sites over to being managed on WPMU dev. The Hub is awesome and when they added hosting the value of their offer skyrocketed! Their customer support has never let me down. I don't know if I've ever had even a 1 minute wait time on their chat and they have resolved every issue/question I've brought to them. Can't recommend them enough!

**What do you dislike about WPMU DEV?**

Their name. I know the history of why WPMU Dev is named this, but they REALLY could use a rebrand, lol.

**What problems is WPMU DEV solving and how is that benefiting you?**

Organizes all my sites into one hub.

  ### 28. Incredible help from Ray Santamaria

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about WPMU DEV?**

The support team is always very helpful and understanding

**What do you dislike about WPMU DEV?**

The servers can be hard to configure for my needs sometimes

**What problems is WPMU DEV solving and how is that benefiting you?**

All the plugins at the same place

  ### 29. Prompt and Helpful Service Alongside a Powerful WP Suite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric R. | Search Engine Optimization Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about WPMU DEV?**

Easy to use, and customer support is always prompt and helpful!

**What do you dislike about WPMU DEV?**

Server issues are a bit thornier for end users to implement for clients who are not hosting with WPMU

**What problems is WPMU DEV solving and how is that benefiting you?**

Performance tools for page speed and image compression are our most often used

  ### 30. Great Products, Even Better Support — And It Matters.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about WPMU DEV?**

I've used WPMU Dev for years, and they have only improved with time. They have transformed themselves into a true agency-friendly resource that makes it simple and easy to manage numerous WordPress sites from the ground up. 

To top it off, their support has been world-class, which matters most to me. I would accept a somewhat-crappy product with stellar support over a fantastic product with shitty support any day. But with WPMU Dev, you get both a fantastic product and stellar support—which will keep me as a customer for a long time.

**What do you dislike about WPMU DEV?**

Not much stands out that I dislike at the present time; I have truly had a good experience with WPMU Dev all-around. I sorta dislike that I haven't received a cheesy t-shirt yet; does that count?

**What problems is WPMU DEV solving and how is that benefiting you?**

WPUM Dev has solved three key problems for me: (1) setting up WordPress-specific hosting on servers that serve the purpose well, (2)  managing updates & security for multiple WordPress instances across various hosts (even if my client wants to stick with their choice of hosting), and (3) giving me a way to keep things branded consistently and even manage billing across the domain, host, and management features that I can provide my clients through WPMU Dev. 

Best of all, I started out as a one-man band managing too many WordPress instances—yet WPUMU was affordable even then, and continues to be fairly priced and reasonable in light of what they offer and how I benefit. All around, it's a win-win for my clients and me, and I couldn't be happier.

  ### 31. Above and Beyond Tech support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara H. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2023

**What do you like best about WPMU DEV?**

You will not find a hosting provider with better Tech support, period! These guys are the top of their game, and available 24 hours when things go sideways. 

I have experienced 5 other UK based hosting providers and found their support lacking on every occasion. WPMUDEV provides so much more than hosting, they allow me to sleep easy at night, knowing no matter what there will always be someone watching my back. This is a service you cannot put a price on. My site recently suffered a fatal error, and Imran had me back up in 2 minutes. He did not stop there. He provided me with deyailed screen shots of the issue, and explained what had happened to help me workj out how to avoid the issue moving forward. As a 50 year old, technically challenged client, they never overwhelm me with jargon, and always deal with my queries in a professional and oftentimes very patient manner.

**What do you dislike about WPMU DEV?**

I worry about the storage size, and have considered being tempted away to hosting that offers more...... but Imran and the tech support team keep me coming back for more. I will deal with the storage issue when it comes to it.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMUDEV provides the hosting for my growing business. The main benefit to my company is the tech support, which is 24 hours, instant chat and all shades of awesome.

  ### 32. Incredible support for busy web agencies!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ed C. | Co-Founder | User Experience & Technical Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about WPMU DEV?**

The most helpful thing about being a WPMUDEV client is their excellent customer support. In an age where it can be tough to reach a real person for help, it is refreshing to get a hold of someone when facing an issue or question. In my several years as a client, I have always been able to start a chat with a support agent and reach someone who instantly begins helping me. This alone is worth the cost of the services they provide.

**What do you dislike about WPMU DEV?**

I genuinely struggle to come up with a downside of using WPMUDEV, but the only thing I can think of is that sometimes their plugins can cause conflicts with other installed plugins. However, this is a fairly typical occurrence for anyone familiar with working with WordPress.

**What problems is WPMU DEV solving and how is that benefiting you?**

As the owner of a web agency providing WordPress services to other clients, I can say that WPMUDEV solves numerous problems for my business. For one, having real support available 24/7 when issues arise is invaluable. Secondly, the admin dashboard provides a single place for me to view and adjust various aspects of my site configurations. These same settings can be complicated to find and change in other hosting providers. Lastly, it is a piece of mind to know that the servers for my sites are already explicitly optimized for WordPress and that my client's sites are well-protected from attacks.

**Official Response from Deivydas Bumblis:**

> Hey Ed,

We're so happy to hear that you've had a positive experience with our services during the time you've been with us, it truly means a lot and is certainly a great motivator for the team here!

Thank you for taking the time to share that, and for providing us with an excellent rating :)

Best regards,
Deivydas

  ### 33. Outstanding Support—Friendly, Effective Communication & Problem-Aolving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about WPMU DEV?**

Laura Z. provided outstanding support—polite, friendly, and effective communication to get to the root of the issue. After this was established, it was looked into thoroughly until the source of the problem was found. Laura quickly figured out how to fix all occurrences of the issue. Thank you!

**What do you dislike about WPMU DEV?**

I haven't found anything I haven't liked yet. Every experience has been a positive one!

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU Dev has solved uncountable issues for me, including but not limited to providing excellent hosting for all of my clients' websites, helping to figure out solutions to plugin conflicts, multiple website migrations from different hosts, not to mention providing plugins that are now integral to the functionality and efficiency of every website I work on. I could go on and on about their support team—they have been more than willing to help me with anything they can, and have graciously answered all of my questions over the last several years. They also have an invaluable database of resources, from tutorials and documentation, to discussion forums.

  ### 34. Over the top support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2023

**What do you like best about WPMU DEV?**

There are three great things I like about WPMU Dev:

1 - Quick and knowledgeable support. I moved my site to WPMUDev almost two weeks ago. Support has been great, even going so far as to create some routines on a testing site and explain how the code works. I've never had faster response times nor such knowledgeable support staff answering questions.

2 - The blazing load times are great too. I went from seeing 0.6~0.8 second load times down to 0.2 second load times.

3 - Making staging sites to test things is so fast and easy too.

Couldn't be happier.

**What do you dislike about WPMU DEV?**

I haven't experienced any downsides using WPMU Dev. Maybe having to have staff install the certificates I make at Sectigo is a downside. Being able to install the certificates myself would be nice. But this is hardly a matter worth worrying about.

**What problems is WPMU DEV solving and how is that benefiting you?**

Where I was before was an apache site with WHM and cpanel. Getting everything working the way you want to can be a challenge in that environment. Since WPMUDev handles a lot of the backend and has easy to use tools to handle files, the database, and some of the other hosting issues, I can devote my time to running the website. There is a lot less maintenance work to do having my site at WPMUDev.

  ### 35. Super fast hosting and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about WPMU DEV?**

Love the speed of the servers, site management tools and auto backups. I spent a long time speed testing a number of hosting companies and WPMU came out top. I'm always pleasantly surprised by the quality and care provided by their support team.

**What do you dislike about WPMU DEV?**

Pricing is too high for me to move all of my sites across.

**What problems is WPMU DEV solving and how is that benefiting you?**

Stress free hosting and Google Page Speed score.

  ### 36. Exceptional Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rita D. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about WPMU DEV?**

Exceptional customer service with an immediate or timely response. Live chat provides an actual hands-on approach by helping the customer. It's not just a bot. This company has the best customer service I have experienced since developing my website. Raol and Kat are amazing. They are highly knowledgeable, willing to help and hang in there until the problem is resolved. I was so impressed with the customer service and timely problem resolution that I migrated my site to their hosting. 
Customer service across this entire industry does not exist on this level.

**What do you dislike about WPMU DEV?**

Sometimes the link to respond to the tech for support is locked. This makes it difficult to answer or submit documentation or screenshots of the problem. But so far, I am very impressed.

**What problems is WPMU DEV solving and how is that benefiting you?**

Smartcrawl had a conflict with Leandash. When Smartcrawl was enabled, I was unable to work on my courses. The screen would turn blank. The company worked on the problem. To my surprise, when my site was migrated to WPMU hosting, the issue was resolved. Not sure what fixed it, but I'll take it.

  ### 37. Great Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about WPMU DEV?**

Ease of Use, Ease of Implementation, Customer Support,

**What do you dislike about WPMU DEV?**

Billing features/functionality could be a bit more robust.

**What problems is WPMU DEV solving and how is that benefiting you?**

It's an all-in-one provider for my wordpress sites/hosting/management.

  ### 38. WPMU DEV TECHS ARE "BARRED FROM SUMMER OLYMPIC GAMES" "BECAUSE THEY ALL WALK ON WATER"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monty B. | OWNER/FOUNDER, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2021

**What do you like best about WPMU DEV?**

Arjay L, helped me tonight to solve a problem. THEY ARE HANDS DOWN THE BEST 24/7 365 TECH TEAM ON THE PLANET. WPMUDEV sets the bar high. Credit to the CEO, the training and absolute commitment to be the best that separates them from anyone else.

**What do you dislike about WPMU DEV?**

There is nothing to dislike about them. That would be like tearing pages out of a Bible. Or stealing candy from a baby.

**Recommendations to others considering WPMU DEV:**

You should give them an opportunity to dazzle you with service benefits and pricing.

**What problems is WPMU DEV solving and how is that benefiting you?**

Received Top Notch help and one of the reasons I am a Yearly renewing Agency with them

**Official Response from Mercedes Caldwell:**

> Hi Monty, what an amazing title! We couldn't be happier to read your review. Thank you also for the 5-star rating and for your trust throughout all these years. We will work to continue providing you with excellence in everything we deliver to you. If you ever need help or are considering increasing the number of sites, you can always contact us first so we can guide you through the process.

  ### 39. Best WP Platform on the planet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stuart  P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2023

**What do you like best about WPMU DEV?**

I've been a fan since first installing Smush years ago. Anyone that brought such speed to my sights must be the host with the most to offer. And I was right. Their plugins, including the blazing-fast Smush, are all included and are all indispensable to the efficient operation of a WP site. Their UI, in spite of innumerable features, is quite simple to navigate, it's attractive and intuitive, and whenever there's an update, it's easy to adapt. But best of all is their service. No AI will ever take the place of these professionals (or they'll be the last holdouts).

**What do you dislike about WPMU DEV?**

There is absolutely nothing I seriously dislike about WPMU. As an illustrator, I've never been a huge fan of the superhero branding assets, but I'm always available if they're looking for an upgrade.

**What problems is WPMU DEV solving and how is that benefiting you?**

There is a lot of potential to leverage WPMU DEV's services, particularly with multi-site management and agency services and reselling. I hope to one day take full advantage of their innovative model.

**Official Response from Deivydas Bumblis:**

> Hey Stuart,

Thank you for the awesome feedback, it's a treat to hear that our services help with your WordPress ventures and your work as an illustrator!

We are grateful for having the opportunity to serve you.

Regards,
Deivydas

  ### 40. Assistance with setting up an SFTP user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karabo N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about WPMU DEV?**

The live chat function with the ability to upload media to show the agent on the other end the issue one is facing so they have full reference, this helps with getting to the point real quick

**What do you dislike about WPMU DEV?**

The fact that I have to give at least 20 characters in a title for them to help me when i want to log a ticket, sometimes all you want to write is "hosting" because the rest of the details can be captured in the description section of the form, don't like they don't have a Cpanel in place also but they have ensured an alternate way to work around this, for non technical people though, this can be daunting

**What problems is WPMU DEV solving and how is that benefiting you?**

Dealing with hosting issues automatically through the Hub platform is a breeze, no one is in their league, I would love the ability for them to connect with South African individuals or with Africa as whole, right now they are geared or focused australian, UK, Asian and US clients more but such is the case with most companies like WPMU

**Official Response from Deivydas Bumblis:**

> Hey Karabo,

Thank you so much for the review, it is much appreciated!

We're happy that our services suit your needs and the points in your feedback are well noted :)

Regards,
Deivydas

  ### 41. Pleasing experience with all of the services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Panos S. | Alpine Skiing Athlete, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about WPMU DEV?**

I am a subscriber of WPMU dev since 2015 and I am extremely pleased with their services. Their all-in-one suite is perfect for my needs and their support is top-notch. Their support is exceptional and Imran Khan has helped me out many times.

**What do you dislike about WPMU DEV?**

My only complaint is their roadmap consistency. Sometimes they announce the roadmap with upcoming features and fixes but in the end, they might not release some of them.

**What problems is WPMU DEV solving and how is that benefiting you?**

The all in one suit and having everything in one place along with the many plugins they offer is the best solution for a wordpress developer

**Official Response from Mercedes Caldwell:**

> Hey Panos,

Thank you so much for the amazing feedback and loyalty after all these years. Regarding what you mentioned about our consistency on the roadmap, we work daily to deliver all announced features on time, but sometimes there can be times when unforeseen events occur that prevent new features from launching in the predicted time. Likewise, we will take into account what you mentioned. 
We are very pleased to hear that you are enjoying our full suite of product, and we look forward to working together for many years to come .

  ### 42. Fast and competent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emmanuel  F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about WPMU DEV?**

The UX in the backend, the overview of all projects and the customer support is extraodinary.

**What do you dislike about WPMU DEV?**

Caching ist no always working as it should. As an Admin I have to login to the hub and empty cache from there.

**What problems is WPMU DEV solving and how is that benefiting you?**

Modern and overviewng administratin of customers packages.

  ### 43. WPMU Dev has saved me countless hours in needless pain & suffering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua N. | Founder ★ Marketing + Design ★ Insurance Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about WPMU DEV?**

There are so many issues that I encounter as a designer & marketer – things that I never really thought of before I started selling & servicing websites to clients – and WPMU Dev has helped me overcome some of the biggest headaches I encounter with my client sites on a regular basis. SEO, Security, page speed, analytics, the list just goes on and on. They have an easy solution that addresses everything!

**What do you dislike about WPMU DEV?**

It is pricey, but when you think of how much time they are saving you, it really pays for itself in the first month, if not the first week or two, depending on the size of your agency.

**What problems is WPMU DEV solving and how is that benefiting you?**

I've had to spend innumerable hours migrating client sites, researching/testing/setting up various plugins, and essentially spend a ton of time and effort doing things that I would definitely say I am not the best at. WPMU Dev has so many out-of-the-box solutions for the majority of my client's problems, all that I can manage in 1 place with 1 super reliable team, I simply cannot go back to the way life was before without them.

**Official Response from Deivydas Bumblis:**

> Hey Joshua,

Good to have you with us! Thank you for taking some time out of your day to share your experience with our services and team thus far.

We'll do our best to continue living up to your expectations.

Best regards,
Deivydas

  ### 44. Oustanding Service and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about WPMU DEV?**

Everything just works. I don't need be a programmer/developer (which I am definitely not), and I can count on all the plugins working together. Any time I've had an issue (technical, billing, etc.), they have resolved the problem within the day.

**What do you dislike about WPMU DEV?**

I got in early when they were starting out, so I was able to lock in at what is probably a better price than could be had now. Even though some hosting rates have gone up, the value keeps increasing. I will remain a happy customer for years.

**What problems is WPMU DEV solving and how is that benefiting you?**

They have streamlined the entire process of managing multiple websites. I can setup domains, hosting, and wordpress, for multiple sites all in one place. With their daily backups, and built-in staging, I can tinker to my heart's content knowing that everything is safe if I need to roll back. After trying shared hosting, I tried dedicated hosting, but the management was a bit over my head and took up a lot of my time. Whatever voodoo magic they're doing with their deployment of web resources is working wonders for me.

**Official Response from Deivydas Bumblis:**

> Hey Kirk,

Thank you so much for the excellent review, we couldn't be happier knowing that our services suit your needs and help with your WordPress ventures!

Hoping to continue serving you for years to come.

Best regards,
Deivydas

  ### 45. This is how a company should operate!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay L. | Operations Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about WPMU DEV?**

Tools are user friendly.
Platform is very feature rich.
Price is reasonable.
Support is excellent!
Constant improvements and feature additions.

**What do you dislike about WPMU DEV?**

I honestly cannot think of a single one.

**What problems is WPMU DEV solving and how is that benefiting you?**

Easy management of multiple wordpress websites with automatic security scanning, software upgrades, performance immprovements and montiroting.   Did I. mention stats?

  ### 46. A bit overwhelming but very good customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dr. Addy A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about WPMU DEV?**

WPMU Dev offers a lot! I have just transferred from my host as I was using the WPMU Dev pro plugins which I liked and thought it would be easier to do everything in one place. 
The plugins are great but I am probably not using them to the full capacity. It's taken a while to realise what other plugins etc I can get rid of to replace with their functionality. For example, I was previously paying for a plugin that did subscriptions and I no longer need to do this as I have the forminator plugin now. 
Whilst the pro plugins are great, the best thing is the customer service team. They are always immediately available and really helpful. This wan't the case with my last host. I would probably recommend transferring for the good customer service alone. It's a very rare thing to get skilled and responsive real people at a time when everyone else seems to be changing to automated bots. Please never change this!

**What do you dislike about WPMU DEV?**

WPMU Dev seems to be set up predominantly for people with an advanced level of technical knowledge. They offer a lot more than other hosting services, but this can make it quite overwhelming. They give you a lot more than my last host but it has been a steep learning curve. There is advice available but one bit of advice often links to another and you seem to have to read a lot to achieve things. 
I am dyslexic and their text-based advice is difficult, it could be written in a more accessible way. 
I'm not complaining about the level of the offer or service (that's great), but the advice seems to have been written by technical people who seem to make a lot of assumptions. The amount of things to consider and the pages and pages of guidance is overwhelming! The saving grace is the customer service team. They are fantastic and have guided me through everything.

**What problems is WPMU DEV solving and how is that benefiting you?**

I feel more secure about my website and feel better able to manage my website and all its functionality in one place

**Official Response from Deivydas Bumblis:**

> Hey there,

Thank you so much for the extensive feedback which we greatly value, it means a lot to us and we really appreciate the trust you have placed in our services and support team.

Happy to have you with us and we do hope to continue having the opportunity to serve you and assist whenever needed!

Best regards,
Deivydas



  ### 47. I've used WMPU DEV for over a year now- wouldn't go anywhere else

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about WPMU DEV?**

The staff on the chat line are amazing. I've been saved countless times by these guys and girls who talk me through complex applications. They are always friendly and willing to go the extra mile- including cleaning out the malware from an infected site and walking me through simple tasks like email setup. I feel like the annual fees are worth it, when i know i have someone super smart and knowledgable at the other end of the chat whenever something goes wrong with one of my blogs. Invaluable! 

The plugins are also pretty amazing, and I like that they just keep getting better too. So many great little developments and tweaks to the plugins over the years, and each time it helps streamline my Wordpress plugins as I can keep them all with the same company and know they are easy to manage with the Wordpress interface or with the hub.

**What do you dislike about WPMU DEV?**

It's not a cheap product. I can see that might be difficult for some smaller blogs and hobby bloggers, but its worth taking the leap and spending the money on such efficient hosting providers, because of the additional help you get and the plugins. The advice alone would have cost me more if i had used fiverr over the past 12  months. So while it's not the cheapest product out there, the service and value add items they include for sure make it worth it in the long run.

**What problems is WPMU DEV solving and how is that benefiting you?**

Before, I used a mainstream hosting provider, which was considerably cheaper, but they offered no assistance and the sites were always down. WPMUDEV has been wonderful providing amazing analytics about my sites and I can see when there are issues with uptime right away- it is vastly better managed and i feel like my websites are in safe hands with WPMUDEV.

**Official Response from Cristian Brizuela:**

> Hey Rachel, 

Thanks a bunch for this excellent and thorough review. We hope to continue providing you with our service for many years to come. 

Regards, 
Cris 

  ### 48. fast support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emanuele A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about WPMU DEV?**

Very responsive team and really easy to use

**What do you dislike about WPMU DEV?**

The cost! ;-) I understand the value but is not cheap

**What problems is WPMU DEV solving and how is that benefiting you?**

og tag in worpress installation with smartcrawl

  ### 49. WPMU - Tremendously helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorrae B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2023

**What do you like best about WPMU DEV?**

I am so grateful for the support team at WPMU Dev. From the plug-ins themselves optimizing my site to the expert back-ups, the service itself has been amazing. The support team has been pivotal in helping me to navigate and understand Wordpress better, and troubleshoot any challenges I have while optimizing security, storage, and any other issues that arise. They're an invaluable service and support team that has reduced so much stress, and is eager to step in to help with any need we have! Thank you!

**What do you dislike about WPMU DEV?**

As a Wordpress noob, WPMU seemed complex at first - but their expert support team has truly skillfully navigated all my questions, and patiently walked me through. No complaints here :)

**What problems is WPMU DEV solving and how is that benefiting you?**

We use WPMU primarily for plug-in support, managing site back-ups, optimizing our imagery, and overall keeping the site running smooth. The plug-ins and service are superior and exactly what we needed!

**Official Response from Deivydas Bumblis:**

> Hey Lorrae,

Thank you so much for the amazing feedback! It is great to hear that you've had a wonderful experience with our services and support team.

Hoping to continue serving you for the foreseeable future :)

Regards,
Deivydas

  ### 50. Amazing services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jérôme L. | Consultant SEO / SMO / Web Analytics, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about WPMU DEV?**

As an established agency managing a large portfolio of over 250 websites, I am consistently on the lookout for top-tier support and services to meet the complex needs of my clients. Fortunately, I discovered WPMUDEV and have been thoroughly impressed with the level of expertise and professionalism demonstrated by their support team.

Their support staff are highly trained and have provided exceptional assistance in resolving any issues that arise. I am confident in their ability to manage any WordPress-related challenges that my clients may face, no matter how intricate or technical they may be.

In addition to their exceptional support, WPMUDEV offers a wide range of useful features, including powerful plugins and themes, uptime monitoring, and more. These tools have significantly improved my team's productivity and efficiency, ultimately saving us time and money.

Overall, I highly recommend WPMUDEV to any agency or individual looking for top-tier WordPress support and services. Their team's professionalism, knowledge, and dedication to customer satisfaction are second to none.

**What do you dislike about WPMU DEV?**

Few things:
- there is no webmail yet
- there is only 1 email account included in quantum plan
- we can't set a lower php version than v8 on quantum plan (some cases require a lower version)

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMUDEV is solving a variety of problems for me and my clients. As an agency managing over 250 websites, we face a range of challenges related to website maintenance, security, and performance optimization. WPMUDEV's suite of tools and services has been instrumental in addressing these issues, providing us with reliable and effective solutions that save us time and resources.

One of the key benefits of WPMUDEV is the range of professional plugins they offer. These plugins provide a wide range of features that are not typically available through standard WordPress installations. For example, they offer plugins for automated backups, malware scanning and removal, performance optimization, and much more. These plugins have been instrumental in streamlining our workflow, improving our site's functionality, and keeping our clients' websites secure.

In addition to the plugins, WPMUDEV also offers a range of other tools and services that have been beneficial to us. For example, they offer uptime monitoring to ensure that our clients' websites are always available to visitors. They also offer access to a team of WordPress experts who can assist us in resolving any technical issues that arise.

Overall, WPMUDEV has been a game-changer for us. Their suite of tools and services has allowed us to better manage our clients' websites, improve site performance, and enhance the overall user experience. I highly recommend WPMUDEV to anyone looking for professional-grade WordPress plugins and services.

**Official Response from Deivydas Bumblis:**

> Hey Jerome,

We are very grateful for your willingness to share such extensive and positive feedback about your experience with our services and support teams :)

It truly means a lot! And we could not be happier having you with us, and for the trust you have placed in our services. Hoping to continue working together for years to come.

Best regards,
Deivydas


## WPMU DEV Discussions
  - [What does WPMU DEV do?](https://www.g2.com/discussions/what-does-wpmu-dev-do) - 3 comments, 1 upvote
  - [Is Forminator free?](https://www.g2.com/discussions/is-forminator-free) - 6 comments, 1 upvote
  - [Is Wpmu Dev worth?](https://www.g2.com/discussions/is-wpmu-dev-worth) - 6 comments, 1 upvote
  - [Will the full email service ever come to WPMUDEV?](https://www.g2.com/discussions/will-the-full-email-service-ever-come-to-wpmudev) - 4 comments, 1 upvote
  - [When will you customize the Defender Pro plug-in?](https://www.g2.com/discussions/when-will-you-customize-the-defender-pro-plug-in) - 2 comments, 1 upvote

- [View WPMU DEV pricing details and edition comparison](https://www.g2.com/products/wpmu-dev/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-15+01%3A08%3A44+-0500&secure%5Bsession_id%5D=ca80123d-116e-4059-be44-0d0ca1ffb76d&secure%5Btoken%5D=b15d31174f3ab8cc2d227cb87fa9dac4d85658cf0465593b3050b289a821e080&format=llm_user)
## WPMU DEV Integrations
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## WPMU DEV Features
**Security**
- Backups
- Site Monitoring
- Two Factor Authentication

**Customization**
- Custom DNS name servers 
- Self branding
- Bandwidth support
- Flexible hosting plans

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Security - Domain Registrar**
- Advanced DNS management
- WHOIS privacy protection
- Two-factor authentication (2FA)

**Site Management**
- Cloning
- Theme and Plugin Management

**Support**
- Scalability
- Backup and restoration
- cPanel Management
- Domain Reseller Account Support
- Fully Managed Service
- IP Addresses Support

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Convenience and automation - Domain Registrar**
- Bulk domain management
- Domain parking
- Auto-renewal

**Site Design**
- Collaboration Tools

**Free Resources**
- Email
- Domain
- SSL Certificates

**Support and service - Domain Registrar**
- Knowledge base and tutorials
- Domain transfer assistance
- 24/7 customer support

**Performance Reports**
- Analytics
- Client Reports

**Advanced management and features - Domain Registrar**
- Email forwarding and hosting
- Website builder integration
- Domain auction and backordering

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