# WPForms Reviews
**Vendor:** WPForms  
**Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 969
## About WPForms
WPForms is a user-friendly WordPress plugin designed to simplify the creation of various forms, including contact forms, payment forms, surveys, and more. Its intuitive drag-and-drop interface allows users to build professional, mobile-responsive forms without any coding knowledge. With a wide array of pre-built templates and advanced features, WPForms caters to both beginners and experienced developers, enhancing website interactivity and user engagement. Key Features and Functionality: - Drag &amp; Drop Form Builder: Create custom forms effortlessly with a simple drag-and-drop interface. - Pre-Built Form Templates: Access a variety of templates to quickly set up forms for different purposes. - Responsive Design: Ensure forms look great and function seamlessly on all devices. - Smart Conditional Logic: Show or hide fields based on user input to create dynamic forms. - Multi-Page Forms: Break long forms into multiple pages to improve user experience. - File Uploads: Allow users to submit files through your forms. - Instant Notifications: Receive immediate email alerts upon form submissions. - Spam Protection: Utilize CAPTCHA and Honeypot methods to prevent spam entries. - Payment Integrations: Seamlessly integrate with payment gateways like PayPal and Stripe for online transactions. - Marketing Integrations: Connect with email marketing services such as Mailchimp, AWeber, and Constant Contact. Primary Value and Solutions: WPForms addresses the need for an efficient and accessible form-building solution within WordPress. By eliminating the requirement for coding skills, it empowers users to create customized forms that enhance user interaction and data collection. Its comprehensive features, including conditional logic and payment integrations, streamline processes like lead generation, customer feedback, and online payments. Ultimately, WPForms simplifies form creation, saving time and resources while improving website functionality and user engagement.



## WPForms Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of WPForms, finding it simple and intuitive for their form creation needs. (18 reviews)
- Users rave about the **intuitive drag-and-drop builder** and features like Stripe integration that simplify form creation. (10 reviews)
- Users love the **seamless integrations** of WPForms, enhancing efficiency and flexibility in form management. (9 reviews)
- Users rave about WPForms&#39; **ease of creation** , finding it intuitive and perfect for both beginners and experts. (7 reviews)
- Users find WPForms incredibly **intuitive** , enabling even non-technical users to create and manage forms effortlessly. (7 reviews)
- Users appreciate the **responsive and helpful customer support** of WPForms, ensuring timely resolutions and assistance. (6 reviews)
- Customization (6 reviews)
- Easy Integrations (6 reviews)
- Templates (5 reviews)
- Simple (4 reviews)

**What users dislike:**

- Users find WPForms to be **expensive** , making it a concern for those considering the premium plan. (7 reviews)
- Users express frustration over **limited customization** options in WPForms, especially for those using the free version. (4 reviews)
- Users note the **missing features** in WPForms, including accessibility options and modern design templates. (3 reviews)
- Users feel the **poor design** limits customization options and modern template availability in WPForms. (2 reviews)
- Users find the **formatting issues** with WPForms challenging, requiring extra effort to navigate the intricacies effectively. (1 reviews)
- Integration Issues (1 reviews)
- Layout Issues (1 reviews)
- Not User-Friendly (1 reviews)
- Users find the **payment issues** confusing, noting discrepancies with advertising and insufficient support responsiveness. (1 reviews)
- Poor Visualization (1 reviews)

## WPForms Reviews
  ### 1. Fantastic plugin!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris T. | V, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about WPForms?**

Works great and does what I need. Thanks!

**What do you dislike about WPForms?**

The price is a bit pricey but it's all worth it!

**What problems is WPForms solving and how is that benefiting you?**

Integration with Divi plugin and MailCHimp

  ### 2. Great for basic forms, but hard to compete with alternatives for larger projects

**Rating:** 3.5/5.0 stars

**Reviewed by:** Angelo S. | Owner/Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about WPForms?**

WPForms has a great user interface and a free (limited) version. This makes it a great solution for small brochure-style websites for our clients that do not require larger, more complex projects. It is easy to use, flexible and works great with their SMTP plugin to provide great email deliverability. Community support is great too. I don't know about their paid support as I have yet to use it, but I assume it would be good. They are a company with a solid reputation.

**What do you dislike about WPForms?**

The price. The website offers a discount, but after that, the price is nearly double the "leading" form plugin. It is also not as easy to implement custom solutions, however, I do believe that they now offer webhooks, which would make it much easier. It is not supported as much by third parties as some of the other form plugins, but that is of no fault of their own.

**Recommendations to others considering WPForms:**

Consider the price. I know that most of the time the website shows a large discount, so it may be a marketing ploy and the price really is that discount, but if not, the price goes up to nearly double what the competition offers. Also, if you are looking to integrate a piece of software with this plugin, make sure that there is an add-on available within WPForms, or make sure that the third-party platform that you are using offers integration with it. There is one major leader in the form plugin vertical that almost everybody builds an integration with because of its market share.

**What problems is WPForms solving and how is that benefiting you?**

We use WPForms for our website clients that do not need large, complex form solutions. Most form plugins are expensive, and if you just need a basic contact form, then WPForms is a great solution. We use it with their SMTP plugin seamlessly to ensure email deliverability. It has proven to be an easy, straightforward solution to our clients, and a couple of them have found a need for more complex forms that required them to purchase a license.

  ### 3. Excellent plugin must have!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about WPForms?**

I love how affordable all of the WP Forms products are. A yearly subscription is awesome, and you get so much out of the Pro plan that its kind of nuts! All the integrations with other services is great

**What do you dislike about WPForms?**

Nothing much so far! I wish there was maybe a rock-solid user registration and login page, plugin - other than the one that is already there.

**What problems is WPForms solving and how is that benefiting you?**

I am able to link Mailchimp to my forms and this is great for building the foundation for great customer retention, and marketing in general.

  ### 4. Easy to Use and Beautifully Designed

**Rating:** 5.0/5.0 stars

**Reviewed by:** William G. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about WPForms?**

The UI and overall flow are intuitive and easy to pick up and go with right out of the gate. I get it on every site I build.

**What do you dislike about WPForms?**

I have nothing negative to say about the product.

**What problems is WPForms solving and how is that benefiting you?**

Sign up forms, Contact forms.

  ### 5. Works good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake K. | Realtor

**Reviewed Date:** December 21, 2021

**What do you like best about WPForms?**

Easy of use and you always know they are around. Other's seem to go away.

**What do you dislike about WPForms?**

I would like form to be more adjustable to fit the style of the page they're on

**What problems is WPForms solving and how is that benefiting you?**

Can't think of any I think I just need more traffic to my forms

  ### 6. Amazing form builder plugin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmeet S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about WPForms?**

WPForms offers a complete package when it comes to creating forms in WordPress. You can create all types of forms starting from Contact forms to Order forms and Multi-page forms to Offline forms.

Also, this plugin comes with pre-built templates that helps create forms quickly. On top of that WPForms is super easy to use and built to make the form creation process easier for beginners.

**What do you dislike about WPForms?**

The thing about WPForms that might be a little turn off is its pricing. The lower tier plans do not offer much and in case you don't own multiple sites then upper tier plans can be costly.

However, if you are going to use it on multiple site then you wouldn't feel the price pinch.

**What problems is WPForms solving and how is that benefiting you?**

So we are using WPForms in multiple places. Contact form, Opt-in and Order forms on landing pages are created using it. And the thing we like the best is, it is super easy to use . With just a click we can make changes to the form or add functionality and more

  ### 7. Easy to use plugin and excellent customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim D. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about WPForms?**

The thing I like best is that all of your forms are stored in one place. I also really like how you can save all your different forms and then easily input them all over your website with just a couple clicks.

**What do you dislike about WPForms?**

I dislike having to add any additional code to add functions to the form, however, their customer service made that considerably easier for me.

**Recommendations to others considering WPForms:**

Go for it! Pricing is afforadable, especially considering how easy it is to use, and how attentive and knowledgable their customer service is.

**What problems is WPForms solving and how is that benefiting you?**

I am solving the problem of gaining more customer interaction. I have benifited from using WPForms by giving my customers an easy and intuitive way to communicate with me.

  ### 8. Create easily professional forms with many features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about WPForms?**

I really enjoyed the experience with WPForms form simple contact forms to signin forms adding signature and payment; I started on one site then upgraded quickly to more websites because I create any primary forms with wpForms to be able to check those who didnot complete and have a better followup of the entries

**What do you dislike about WPForms?**

I would like to have a confirmation with the images uploaded without writing lines of code and the user could be able to see all his entries to validate before submitting.

**Recommendations to others considering WPForms:**

Give it a try; you will like the features

**What problems is WPForms solving and how is that benefiting you?**

Some small websites need registration like organizations for their volunteers and members to register to pay the annual fees; WpForms is a solution to avoid complex membership plugins and payment modules

  ### 9. The best form for wordpress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Centro de P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about WPForms?**

Easy to use, great support when I need it. Easy to personalize and the best thing is our clients never have a problem with the form, easy to use.

**What do you dislike about WPForms?**

everything is perfect, I dont have a problem

**What problems is WPForms solving and how is that benefiting you?**

Payments with my college, is easy to use and integrate with paypal, and I integrated with zappier and it get better

  ### 10. Great features and relevant pricing - @ajtechnicaldr.com

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anga J. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2021

**What do you like best about WPForms?**

Document Uploads to efficiently manage customer files on the cloud

**What do you dislike about WPForms?**

It's not hard to use, very user friendly

**What problems is WPForms solving and how is that benefiting you?**

They are helping entrepreneurs with platforms to manage user data.

  ### 11. Using it on my website and client website as well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anwer A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2021

**What do you like best about WPForms?**

I like the extendable addons of this plugin. When I want to connect my form to HubSpot CRM I just install Zapier addon and connect it to CRM.

**What do you dislike about WPForms?**

I miss live chat support for this awesome tool

**What problems is WPForms solving and how is that benefiting you?**

Mostly I need to create forms for my client's website. Some clients want chatting style form like Typeform so I can do this using the Conversational Forms addon. Some want to get the email address of the people who do not complete or submit the form, so I use Form Abandonment Addon to collect the abandonment lead. By using this plugin most of my clients are very happy because they get leads.

  ### 12. Simple and does what it promises

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about WPForms?**

Simple to build forms and even simpler to publish them. Seemless Zapier integration with other marketing tools we use so the whole process is automated. We also had some issues with ReCaptcha that were investigated by the support team and they went above and beyond to find the cause, which at the end was us loading an element in the footer instead of the head section of the website.

**What do you dislike about WPForms?**

Zapier connection breaks now and then. Nothing else.

**Recommendations to others considering WPForms:**

Look no further, this offers all you could possibly need.

**What problems is WPForms solving and how is that benefiting you?**

Capturing leads using forms that are easy to build, require no maintenance and comply with our UI and are compatible with all devices.

  ### 13. Simple, Powerful and Affordable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmad Z. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about WPForms?**

WPForms is simple to use, powerful (I personally bought it for its Smart Logic feature) and better priced than other premium Wordpress forms.

**What do you dislike about WPForms?**

I dislike the fact that the license renewal is way more expensive.

**What problems is WPForms solving and how is that benefiting you?**

The conditional logic helps me build a flow into my forms to allow branching questions depending on my customers' answers, to facilitate both them and me to a better understanding of the required service.

  ### 14. WPForms is a great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2021

**What do you like best about WPForms?**

WPForms is a great product, easy to use and the support is amazing.

**What do you dislike about WPForms?**

Some customization issues, but support have been very helpful!

**What problems is WPForms solving and how is that benefiting you?**

Payment issues with Medical GP sites.  During covid this has been a great economic benefit to them.

  ### 15. The only form plugin I would recommend.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anders R. | Assistant Director of Admissions, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2021

**What do you like best about WPForms?**

WPForms allows full customization and is easy to set up and configure. Easy to set up forms with all kinds of great user experiences, including multi-page forms to reduce abandonment of surveys and other longer format forms. They also may be the only form plugin with a native database of form submissions built in, so you can track all of your form responses within the backend of WordPress.

**What do you dislike about WPForms?**

There are separate plugins for each of the different plans.

**Recommendations to others considering WPForms:**

If you are looking for the best WordPress forms plugin use WPForms.

**What problems is WPForms solving and how is that benefiting you?**

Creating business plan user research surveys was quick and easy.

  ### 16. Create all sorts of great forms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deanne D. | Communications Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2021

**What do you like best about WPForms?**

WPForms makes it easy to create basic and more complex forms with conditional logic. Setting up notifications and confirmations for form entries is easy, and forms look appealing.

**What do you dislike about WPForms?**

Can be a little tricky to learn but is easier than other form plugins I have used.

**Recommendations to others considering WPForms:**

I tried two other form plugins first, but only WPForms offered all the tools I needed to create various forms - at the best price.

**What problems is WPForms solving and how is that benefiting you?**

This is a great tool for registering participants to our courses that we run twice each year. It is simple to replicate forms and then just update the details.

  ### 17. Great plugin!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven S. | Web Designer and Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about WPForms?**

They are very quick with their support and decent amount of work on the plugin!

**What do you dislike about WPForms?**

Price is abit pricey. It would be great if it could be discounted more.

**What problems is WPForms solving and how is that benefiting you?**

Collecting data.

  ### 18. Best forms plug-in for Wordpress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about WPForms?**

Contact forms 7 was unnecessarily complex and finicky. WPForms does everything we need and made it much simpler, with all the hooks and integrations we need.

**What do you dislike about WPForms?**

Our needs are only moderately complex but there really haven't been any difficulties.

**Recommendations to others considering WPForms:**

Do your due diligence but you won't need to second guess the choice.

**What problems is WPForms solving and how is that benefiting you?**

We needed a fairly complicated conditional logic and integration with Mailchimp, Zendesk and Zapier. Worked out of the box and our forms are more reliable than before.

  ### 19. Very easy to use and also many nice Addons

**Rating:** 5.0/5.0 stars

**Reviewed by:** BeBird A. | Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about WPForms?**

I like the easy way to create several types of forms. It's convenient and customizable.

**What do you dislike about WPForms?**

The Activecampaign-Addon could be available on the Pro-Version

**What problems is WPForms solving and how is that benefiting you?**

We need the forms to book a Service on our Site. The Benefit is the significant number of form-Types.

  ### 20. WPForms - Best Forms Plugin for WordPress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck M. | Principal/Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about WPForms?**

I really like the ease of use, the reliability, and most of all, the support.

**What do you dislike about WPForms?**

There are really no downsides to WPForms. You may need to use some CSS to customize the forms to fit your design but I consider that a feature.

**What problems is WPForms solving and how is that benefiting you?**

We use WPForms for all of our clients. It is much more reliable than Gravity Forms and built-in Divi or other builder forms.

  ### 21. Best Online Form Builder Out There!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacquie D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2021

**What do you like best about WPForms?**

The simplicity of using WPForms makes it hands-down the best online form software I've used to date.

**What do you dislike about WPForms?**

So far, I've had no problems, and there are no features that I'm unhappy with.

**What problems is WPForms solving and how is that benefiting you?**

I had no easy way for potential customers to contact me from my website. Since adding WPForms to my site, I'm routinely contacted via the forms.

  ### 22. Using one user-friendly Form builder to perform task which I used would use multiple programs before

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac G. | VP of Marketing and Developments, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about WPForms?**

The many capabilities in a user-friendly plugin, after upgrading to elite from the basic plan and getting a Non-profit organization discount and recognizing the many features and possibilities I am able to use.

**What do you dislike about WPForms?**

I was learning the limitations of the basic plan, which was not much different from the "lite" free version. They should get rid of the basic plan its pointless, in my opinion they should have elite, pro, and plus.

**Recommendations to others considering WPForms:**

Considering you will look at the yearly price and comparing to the many programs that it would take the place of and they charge monthly its reasonably priced.

**What problems is WPForms solving and how is that benefiting you?**

I am currently using WP forms for newsletters, sign-up papers, and post customer survise surveys. I'm going to use it for surveys with a CRM and raising awareness and donations for our non-profit.

  ### 23. Worth what you pay for it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karl H. | Founder/President, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2021

**What do you like best about WPForms?**

Worth what you pay for, its easier and faster to build forms with WPForms and its easier for your clients to work with.  With the pro version tracking entries you can forget worrying about messages being blocked or put in spam folders, the entries are saved so you can log in and view them, export them, etc...  The built in captcha is effective and the payment features work well.

**What do you dislike about WPForms?**

WPForms is not cheap, we offer the pro version as an upgrade for our clients, when they have a need for its features they always go for the extra cost.  I wish you could do more to customize the look of the forms.

**Recommendations to others considering WPForms:**

Buy the pro licenses in packs if you're administering multiple sites.  Remember that after year 1 your price will increase.  Use the custom captcha to avoid spam responses.  Search for plugins that allow customization of the design, they are 3rd party plugins, but help to blend the form in to your page design.

**What problems is WPForms solving and how is that benefiting you?**

By using the "entries" tracking we help our clients avoid concerns about blocking/spam filtering of email submissions and allowing multiple users to access the entries.

Avoiding spam responses by using the built in custom captcha feature.

  ### 24. The Only Form Plugin You Need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael C. | Marketing & Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2021

**What do you like best about WPForms?**

One of my favorite features is the marketing pane, and how you can integrate the results of your campaign directly with CRM platforms like Salesforce and Mailchimp. I also find the customer journey insights really valuable, being able to see the visitors flow through the website prior to submitting the form. This helps understand their motives and what got them to fill out the form! Another feature my team uses frequently is the "file upload". We host photo contests with our customers every so often, and this gives us a neat and organized way for our customers to submit photos to us, and it keeps the results nice and organized so you don't need to do anything! Everything is so easy to build and find with the beautiful User Interface. There is a very minimal learning curve, especially compared to other form plugins. This form plugin truly  "does it all" and it makes it easy!

**What do you dislike about WPForms?**

There is nothing to dislike about the functionality you get out of this plugin. The only thing I wish there was more of would be more native styling within the plugin. In the end though, not a deal breaker.

**Recommendations to others considering WPForms:**

Definitely install it and give it a shot! It doesn't need to just be a contact info/lead generator. You can really get creative which what you collect with it!

**What problems is WPForms solving and how is that benefiting you?**

We are able to directly connect the form results to our CRM platforms which helps to reduce duplication and repeating efforts. It also helped us solve our customer photo submissions. Instead of having customers email us their photos which at times compresses the image quality and is just a hassle overall, now they can just click the link in our post and fill out their name, company name, email, and attach their photos. It keeps the results nice and organized as well when we go to pick a winner!

  ### 25. Simple and Easy to Use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frederico C. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2021

**What do you like best about WPForms?**

For someone who's not a developer, I love how easy to use it is. I effortless integrated it into my website. I didn't even need help from a professional although I'm sure a web developer would have probably done an even better job!

**What do you dislike about WPForms?**

I haven't come across any issues that I dislike yet. Granted, I'm not a developer and may not have all the expertise they may have.

**Recommendations to others considering WPForms:**

It worked perfectly well on my website and I did not even need to hire someone to do it for me! It also allowed me to integrate with MailChimp so I could leverage the data and user information in my marketing campaigns.

If you have a website developer (or if you're one), I suspect that you can probably do a whole lot more than what I did in my survey.

Also, I like the fact that it's not an expensive product, which was critical for me since I'm a start-up.

**What problems is WPForms solving and how is that benefiting you?**

I needed to collect information from a survey and it worked perfectly! The survey was distributed through different channels and users were redirected to my website to answer specific questions. WPForms collected all the answers and provided me the data. Very simple!

  ### 26. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** tommaso s. | Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about WPForms?**

receive the right descriptions for the realization of our tailor-made products

**What do you dislike about WPForms?**

I have no drawbacks to report for this service

**What problems is WPForms solving and how is that benefiting you?**

Receive photos from our customers along with an accurate description

  ### 27. WPForms: my choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about WPForms?**

WPForms is by far the best form editor for WordPress. For beginners and pros. And comes with a friendly support team.

**What do you dislike about WPForms?**

Some more styling options would be fine.

**Recommendations to others considering WPForms:**

Try it. Buy it. Simple as WPForms.

**What problems is WPForms solving and how is that benefiting you?**

Multi-page forms creation without hassle. Nice overview of received messages in WP Backend. Payment integration. And my favorite:  Forms with conditional logic.

  ### 28. Unique WordPress form

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about WPForms?**

Easy to use for my team and full of functionality

**What do you dislike about WPForms?**

Nothing for the moment the product is great

**Recommendations to others considering WPForms:**

Gain Time and money, it's 100% better than contact form

**What problems is WPForms solving and how is that benefiting you?**

My marketing are completely autonom to create and use it. 
Time and money gain

  ### 29. WPForms - An easy, fast and powerful plugin.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fadega A. | Consultant and developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2021

**What do you like best about WPForms?**

The intuitive nature of its GUI makes this plugin friendly to all users - beginner or expert. Here are the features that make WPforms the best plugin in WP around its niche.
1. Visual  Drag and Drop Builder - this feature makes it extremely easy to create a form in a few drag and drop actions. You can also add field elements by double-clicking on them and quickly rearranging them later.
2.  Easy and Fast forms - the speed at which WPforms save changes and edits is incredible. 
3. Mobile-friendly and Responsive Forms - Forms created using WPforms are adaptive to the viewports of devices that you access them. This helps your website visitors to maintain a good experience regardless of the device they use to visit your website.
4. Enables you to create secure forms by integrating security features like CAPTCHA.
5. I haven't used some of these features myself yet, but I am thrilled to get my hands on them(payment, email, sales, and many more features).
6. Great support - Very quick response time.

The forms created with WPFormsa are SEO-friendly and load extremely fast. The basic plan that I use has so many features and many users may not need the other plans or other plugins to implement similar features on their websites. One can basically use this plugin virtually for any purpose including but not limited to simple contact form, request a quote form, payment, lead capturing, and many more. The conditional logic integrated into fields makes it extremely useful to create forms that are dynamic and tailored towards specific clients or prospective clients.

**What do you dislike about WPForms?**

I am still exploring the features available in my WPforms plan and I have no features that I dislike yet. I will come back and give my honest opinion if I find features that I dislike.

**What problems is WPForms solving and how is that benefiting you?**

By using WPforms, I significantly reduced the time wasted on building inconvenient forms using other plugins which aren't flexible. Easy customization means, giving your forms a pleasant look and feel.

  ### 30. Customer Service is On The Ball and Extremely Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik R. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about WPForms?**

I was extremely pleased to hear that WP Forms allows a quiz-like structure for their forms along with a green progress bar. This has been very helpful for my organization.

**What do you dislike about WPForms?**

I haven't come across anything I dislike yet. The only thing I've come across that requires a learning curve is implementing some CSS classes, but that just comes with the learning curve of building a website.

**What problems is WPForms solving and how is that benefiting you?**

Bringing in new leads will be much easier now that we can use Zapier to connect WP Forms straight to our CRM, rather than having to connect via a third party application.

  ### 31. One of the best Wordpress form plugins with very great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Umar F. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2021

**What do you like best about WPForms?**

Regardless of the features, I'm all in for great support and they are indeed amazing. They are quick and responsive and I'm very confident in taking on projects with WPForms because I know even if I do get stuck, their team will be there for help.

**What do you dislike about WPForms?**

The Post Submission form addon - it's missing one of the most basic features which is the WYSIWYG editor for post content.

But they said it's coming soon, so hopefully it does!

**Recommendations to others considering WPForms:**

Consider using their Stripe and PayPal integrations over other form builders like Gravity Forms. It was one of the easiest to integrate - which was one of the reasons I switched over to WPForms.

**What problems is WPForms solving and how is that benefiting you?**

A simple form building solution and it really is that simple! It helps my clients easily capture leads, applications and even surveys. These are very premium functionalities which WPForms helps us easily achieve through Wordpress websites.

  ### 32. Great Lead Generation Form

**Rating:** 4.5/5.0 stars

**Reviewed by:** Todd L. P. | Digital Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2021

**What do you like best about WPForms?**

I love the customization and integration of WPForms. I use this software for both customer websites and my business website. My standard set up includes the form pages addon, form pages template, Mailchimp addon, Form Abandonment Addon, and I will be adding the User Journey Addon to help grow my customers' and my own business.

**What do you dislike about WPForms?**

I would like to be able to style the form more. I have to use an additional plug-in to change font style, size, and color.

**Recommendations to others considering WPForms:**

Great form for lead generation. It is wise to invest in the paid version of the plug-in, greatest amount of benefits and

**What problems is WPForms solving and how is that benefiting you?**

One of the biggest problems WPForms solves is the issue of landing pages. Instead of creating separate landing pages that can have the links broken, WPForms allows me to create a branded form for my customers without having to worry about the chance of a broken link.

  ### 33. Easy to use and get the job do faster

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about WPForms?**

I like how if need a payment option within my form, it can be easily set up and I can also adjust payment cost based on my clients input.

**What do you dislike about WPForms?**

When creating a step form, I would like to adjust the form to allow the user to go back to the previous step in the form.

**What problems is WPForms solving and how is that benefiting you?**

I am a graphic designer and WPForms allows me to obtain clients' design requests via my website and I can also calculate prices for all design requests.

  ### 34. Pour Yourself a New Engine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nigel L. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2021

**What do you like best about WPForms?**

You can pour over-borrowed books, youtube videos, hours of "How to..." lessons far into the night seeking the knowledge to master collecting customer details from your online websites. Or just get WPForms for WordPress and the magic begins to enlighten your world with simple but powerful forms to transform the customer data that you need. It's easy to use, set up forms in minutes not days, always delightful support to help when required, and integrates nicely in your WordPress site and with other services to collect payments, customer details, and more. I can't be without it now.

**What do you dislike about WPForms?**

Nothing more needed to be said. A vast new market opened up with four words - It offers you creativity!

**Recommendations to others considering WPForms:**

Yes, recommended for every business, go try it out and see for yourself how much of a difference it will make in your business, highly recommend it, WPForms has helped my business integrate my payments, grow my list and make my customer journey so much easier and seamless whilst on my website.

**What problems is WPForms solving and how is that benefiting you?**

It's dependable (Just set it up and go), easy to use, powerful, and great value for what it has brought me in revenue and data collection. Connecting me to everything I need to build beautiful WordPress forms.

  ### 35. WP forms Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad F. | Marketing , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about WPForms?**

Stable and easy to use. I like that it can be integrated with other apps

**What do you dislike about WPForms?**

Offer additional fields in pro version...

**What problems is WPForms solving and how is that benefiting you?**

I have two websites that are using WP Forms. In both I have integrated Zapier to populate information into Salesforce.  Works flawlessly.

  ### 36. Great Alternative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex M. | Marketing Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about WPForms?**

I like how well the forms integrate on WordPress and the ease of use.

**What do you dislike about WPForms?**

Many of the desired features are locked behind a pay wall.

**What problems is WPForms solving and how is that benefiting you?**

I am able to create larger more detailed forms that I could not create with other programs.

  ### 37. We've utilized a number of form submission plugins in the past and WPForms is by far the simplest.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about WPForms?**

Ease of use and reliability that form submissions are sent in a timely manner.

**What do you dislike about WPForms?**

I don't have any negative remarks regarding WPForms.

**What problems is WPForms solving and how is that benefiting you?**

We're utilizing it for lead generation on our recruitment website. Leads are coming through reliably.

  ### 38. Very User Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about WPForms?**

WP forms is super easy to use. Just a few quick clicks and the form is ready. I like the options it provides pre-made for the form fields and the options it provides once the form is submitted. We used the free version for awhile, but we needed to upgrade to the pro version to really take use of all the good tools that it has to offer.

**What do you dislike about WPForms?**

The downside is to utilize the better tools, you have to pay for the pro account.

**What problems is WPForms solving and how is that benefiting you?**

I like that you can see all of the form entries on the website...because if there are ever problems with the mail delivery of the form, you can still access it thru the site. By allowing us to send the user to another page with their download, it helps us save time by not having to send the information afterwards.

  ### 39. Wonderful form app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about WPForms?**

WPforms is very easy to set up and provides a full-featured platform for form creation. I like the ability to have multi-step form as well as the capability of having selection-dependant fields.

**What do you dislike about WPForms?**

I would like to have the option to allow users to save an in-progress form to return to later.

**Recommendations to others considering WPForms:**

If you're in doubt, go for it, you won't be disappointed.

**What problems is WPForms solving and how is that benefiting you?**

We use it for all our form collection needs.

  ### 40. A grate tool to have!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beatriz A. | Creative Director and CMO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2021

**What do you like best about WPForms?**

It's easy to use and has many options for easy use. The following instructions on the page are great, easy to understand.  I needed a complex form for my web page, and I completed all the processes in very little time.

**What do you dislike about WPForms?**

Not much to dislike, I just started using it, and it has worked great for me.

**Recommendations to others considering WPForms:**

I highly recommend it.

**What problems is WPForms solving and how is that benefiting you?**

It helped me make a more elegant and user-friendly form for my clients to submit their information.  I was amazed at all the options available and their ease of use.

  ### 41. WPForms is outstanding! Highly recommended!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spyros P. | Co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about WPForms?**

I like the robustness of WPForms, the flexibility it offers and the myriad plugins that make it even more versatile and easy to use!

**What do you dislike about WPForms?**

Currently, nothing. All in all WP forms is a great product.

**What problems is WPForms solving and how is that benefiting you?**

Form design is now a breeze and secure communications are guaranteed.

  ### 42. Best form builder ever used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Motaz H. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2021

**What do you like best about WPForms?**

Field Conditions, addons, addons, addons, variety in forms, and already made demos.

**What do you dislike about WPForms?**

I hope they add a UI tools to edit design and colors of fields and labels

**What problems is WPForms solving and how is that benefiting you?**

Well, my requirement in wpforms is putting a conditional logic in submit button, because I'm using a field as a password, and I want to only show submit button in case of the field password is correct !!
so I've emailed support and they said it's on the features list to be done.

  ### 43. Was able to transition from Caldera Forms with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Herb P. | Senior Consultant, Information Technology and Services

**Reviewed Date:** October 08, 2021

**What do you like best about WPForms?**

Editor and front end both load very fast, but without cutting corners on features and ease of use.

**What do you dislike about WPForms?**

There are some features I'd like to see - Conditional logic for pages, popup/mouse-over for details on fields.

**What problems is WPForms solving and how is that benefiting you?**

We use it to input hundreds of events into Events Calendar using Post Submissions.

  ### 44. Flexible options that complete the user experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete B. | Founder and Managing Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2020

**What do you like best about WPForms?**

We are a development firm for website and reviewed several packages. We found that using WPForms provided us the core functionality and add on capability to manage and maintain form libraries in each site.  The easy license mode and pricing model provide us great flexibility.  We continue to see additional features in every release and honestly we are not sure how we could possibly use all the functionality that they can provide. Tech support is always available when we need and the VIP circle is a community that helps each other.  WPForms is a win-win for us!

**What do you dislike about WPForms?**

sometimes we have to use some code to change the color of the button.  I am sure that they wil address this  in a feature release so you don't have to create css or other code.

**What problems is WPForms solving and how is that benefiting you?**

All types of forms that serve our clients from registrations, to job employment to special calculations to the common contact form.

  ### 45. High functionality and fabulous customisation feature with Elementor Pro.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katie N. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2021

**What do you like best about WPForms?**

Ease of use and a wide variety of elements to use and create your form with. I love that it integrates with Elementor Pro adding the extra layer of customisation to the form and making styling so easy and pretty.

I also love the email received with the captured information. Clear and consise.

**What do you dislike about WPForms?**

I would like more column and size options for the radio buttons with images.

**What problems is WPForms solving and how is that benefiting you?**

Online enquiry form for a photographic tour company. Capturing guests ideal safari requests and information as to budget and destinations.

  ### 46. Best plugin to integrate with Zapier and other 3rd parties

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about WPForms?**

Integrations with 3rd parties are great and installation is super easy.

**What do you dislike about WPForms?**

Graphical customizations are not as easy as other plugins.

**What problems is WPForms solving and how is that benefiting you?**

Building contact us forms, newsletters, ebooks downloads etc.

  ### 47. Makes life easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about WPForms?**

The ease of creating the form pages, just drag and drop and you are done!

**What do you dislike about WPForms?**

There is nothing as such that i dislike, but if more styles can be added it would be more better.

**What problems is WPForms solving and how is that benefiting you?**

It made my life easier; earlier, I used to write code for creating a simple form; now I can drag and drop. it saves time as well as energy.

  ### 48. Very easy and friendly plug in to create website forms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel G. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about WPForms?**

The easiest way to create awesome forms.

**What do you dislike about WPForms?**

Nothing at this point. The forms and email response is working well.

**Recommendations to others considering WPForms:**

WP Forms is the easiest way to capture leads on your website.

**What problems is WPForms solving and how is that benefiting you?**

I'm getting leads from my website

  ### 49. Extremely versatile, made a complex form in less than an hour

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zachary S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2020

**What do you like best about WPForms?**

Everything about the form creation process is intuitive, and allows for rapid layout of forms. Tweaking the behavior using conditional logic is a breeze. The forms fit in with themes, and can be inserted into any page or widget area using the page builders. I am able to make dynamic forms to guide users through the process and to save them time filling out unnecessary fields.

**What do you dislike about WPForms?**

I wish some of the Pro features were available in the lower tiers, which would allow us to do more with WPForms. For example, surveys and polls. But it does everything  we need so far and we will upgrade when our needs grow.

**Recommendations to others considering WPForms:**

WPForms is a one-stop solution to several challenges your site might face. It would probably be useful to purchase WPForms before other plugins as it can perform a lot of functions seamlessly. Create your forms first then worry about placing them in pages and widget areas.

**What problems is WPForms solving and how is that benefiting you?**

As a computer repair business that was getting overwhelmed with social media messages on several platforms, we needed a straightforward, unified way to gather information from potential clients. WPForms allowed us to build a simple yet powerful interface to gather clients' information and speed up our time from first contact to getting the job.

  ### 50. WPForms are the best contact form plugin for WordPress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2020

**What do you like best about WPForms?**

Quick support, easy and effortless form creations! A lot of extras and integrations available!

**What do you dislike about WPForms?**

Editing the layout of the form, e.g. having everything appear in horizontal line. Just require some additional CSS coding, which support will assist with.

**What problems is WPForms solving and how is that benefiting you?**

Multiple email recipients, with conditional logic. Newsletter signup and integration with Mailchimp.


## WPForms Discussions
  - [What is WPForms used for?](https://www.g2.com/discussions/what-is-wpforms-used-for) - 1 comment

- [View WPForms pricing details and edition comparison](https://www.g2.com/products/wpforms/reviews?page=53&section=pricing&secure%5Bexpires_at%5D=2026-05-27+21%3A45%3A32+-0500&secure%5Bsession_id%5D=70f26ba1-ebf8-4502-b261-4628c4e75ad3&secure%5Btoken%5D=cab6782b44953f1b3a0a6fcb7b55175d8ad50e241a80c59de89bb7f1c04b2ea7&format=llm_user)
## WPForms Integrations
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Square Invoices](https://www.g2.com/products/square-invoices/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews)

## WPForms Features
**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

## Top WPForms Alternatives
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,908 reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (974 reviews)
  - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) - 4.7/5.0 (218 reviews)

