--- title: WPForms Reviews meta_title: 'WPForms Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 971 reviews by the users' company size, role or industry to find out how WPForms works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 971 scale: '5' date_modified: '2026-08-09' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # WPForms Reviews **Vendor:** WPForms **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.7/5.0 **Total Reviews:** 971 ## About WPForms WPForms is a user-friendly WordPress plugin designed to simplify the creation of various forms, including contact forms, payment forms, surveys, and more. Its intuitive drag-and-drop interface allows users to build professional, mobile-responsive forms without any coding knowledge. With a wide array of pre-built templates and advanced features, WPForms caters to both beginners and experienced developers, enhancing website interactivity and user engagement. Key Features and Functionality: - Drag & Drop Form Builder: Create custom forms effortlessly with a simple drag-and-drop interface. - Pre-Built Form Templates: Access a variety of templates to quickly set up forms for different purposes. - Responsive Design: Ensure forms look great and function seamlessly on all devices. - Smart Conditional Logic: Show or hide fields based on user input to create dynamic forms. - Multi-Page Forms: Break long forms into multiple pages to improve user experience. - File Uploads: Allow users to submit files through your forms. - Instant Notifications: Receive immediate email alerts upon form submissions. - Spam Protection: Utilize CAPTCHA and Honeypot methods to prevent spam entries. - Payment Integrations: Seamlessly integrate with payment gateways like PayPal and Stripe for online transactions. - Marketing Integrations: Connect with email marketing services such as Mailchimp, AWeber, and Constant Contact. Primary Value and Solutions: WPForms addresses the need for an efficient and accessible form-building solution within WordPress. By eliminating the requirement for coding skills, it empowers users to create customized forms that enhance user interaction and data collection. Its comprehensive features, including conditional logic and payment integrations, streamline processes like lead generation, customer feedback, and online payments. Ultimately, WPForms simplifies form creation, saving time and resources while improving website functionality and user engagement. ## WPForms Pros & Cons **What users like:** - Users love the **intuitive ease of use** of WPForms, making form creation seamless and accessible for everyone. (15 reviews) - Users commend the **ease of use and powerful features** of WPForms, making form creation effortless and efficient. (8 reviews) - Users appreciate the **ease of creation** with WPForms, finding it intuitive and user-friendly for all skill levels. (7 reviews) - Users love the **intuitive design** of WPForms, making form creation simple and accessible for everyone. (7 reviews) - Users love the **customization options** in WPForms, enabling them to create professional and unique forms effortlessly. (5 reviews) - Easy Integrations (4 reviews) - Simple (4 reviews) - Templates (4 reviews) - User Interface (4 reviews) - Versatility (4 reviews) **What users dislike:** - Users find WPForms **expensive** , especially for those needing only one or two forms, and desire a pay-as-you-go option. (6 reviews) - Users express frustration with **limited customization options** in WPForms, especially in the free version. (3 reviews) - Users find the **poor design** of WPForms lacking in customization and modern templates, limiting their creative control. (2 reviews) - Users find **formatting issues** challenging, requiring extra effort to navigate and customize WPForms effectively. (1 reviews) - Users feel that **integration issues** arise when advanced features are locked behind paid plans, limiting customization. (1 reviews) - Layout Issues (1 reviews) - Users find **missing features** in WPForms, such as limited templates and lack of accessibility options for forms. (1 reviews) - Not User-Friendly (1 reviews) - Users find the **payment issues** confusing, noting discrepancies with advertising and insufficient support responsiveness. (1 reviews) - Poor Visualization (1 reviews) ## WPForms Reviews ### 1. Not recommended **Rating:** 0.5/5.0 stars **Reviewed by:** Mahmud S. | Server Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2025 **What do you like best about WPForms?** Not recommended for big and heavy form. Even the form taking too much loading time after using 15-20 conditional fields. I have contacted with them many times but didn’t provide my any working solution. Breaking the form into 4/5 small form is not a solution for that. Totally waste of money. I have more that 400 conditional fields. Finally switched to another form plugin after wasting lots of time and money. Shame on Wpforms. **What do you dislike about WPForms?** Slow form after using 15/20 conditional fields **What problems is WPForms solving and how is that benefiting you?** Firm is too slow ### 2. Unethical support with ambiguous responses. Good app until you need something from the support team **Rating:** 0.5/5.0 stars **Reviewed by:** João Sousa S. | Digital Marketing / Graphic Designer / Communication, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about WPForms?** I like the way I can customize and interact with the various fields available and the possibility of integration between other apps. **What do you dislike about WPForms?** Sometimes it is difficult to proceed with the css customization of certain fields. We have to take some time in reading the source code and proceed with various tests to arrive at the desired result. The integration has a cost. You need to pay at least a Pro Licence to use these addons. **What problems is WPForms solving and how is that benefiting you?** It is through the form that we collect information about our potential client and from there we proceed with the respective request, however there is other options, even more solid than this. ### 3. Moving away from this WordPress forms plugin **Rating:** 0.5/5.0 stars **Reviewed by:** Sara C. | Owner, Designer, Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about WPForms?** Easy to install and activate and there's a free version. **What do you dislike about WPForms?** I'm trying to ensure all new WordPress sites I build meet accessibility standards, WCAG 2.1 AA, at a minimum. This plugin still has some way to go, so I'm no longer using it on my sites. Also, I needed to cancel a client's subscription because their site no longer needs the paid version. I counted no less than six hoops (screens) to go through before I could complete the cancellation; each one was a variation of, "But wait, you'll miss out on...". I will not support a product whose developers think I don't know what I want or what I'm doing. I can understand and tolerate a couple of these screens, but more than that is ridiculous. I'm done and gone. **Recommendations to others considering WPForms:** If you're looking for a forms solution that's easy to incorporate into your your WordPress site and easy to maintain, WPForms is a solid and proven plugin. **What problems is WPForms solving and how is that benefiting you?** I am able to quickly install a forms plugin on client wordpress websites. ### 4. Not happy so far **Rating:** 1.0/5.0 stars **Reviewed by:** CW W. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about WPForms?** I can't say yet (Purchased WP Forms Pro last year - 2020), and I haven't had any luck getting info to deliver mail to my business account which is Office 365 Outlook. **What do you dislike about WPForms?** Extremely disappointed with the entire WP Forms experience so far! 1. I've contacted support multiple times (with no response). 2. Nor have I had any luck getting a support ticket open. 3. In frustration - I eventually went looking for someone (over on fiverr.com) to help resolve issues. (No luck there either) **What problems is WPForms solving and how is that benefiting you?** No benefit realized so far - as cannot get product to work even! ## WPForms Discussions - [What is WPForms used for?](https://www.g2.com/discussions/what-is-wpforms-used-for) - 1 comment - [View WPForms pricing details and edition comparison](https://www.g2.com/products/wpforms/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+07%3A00%3A31+-0500&secure%5Bsession_id%5D=a8fc5099-e0df-42d7-b718-7bfd9968afce&secure%5Btoken%5D=51426a9da0ace4847db9ee7ad4a3574a6f427246cb65d37f6f2834bc0cca2cb9&format=llm_user) ## WPForms Integrations - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) ## WPForms Features **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access ## Top WPForms Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,127 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (993 reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) - 4.7/5.0 (218 reviews)