We love that it's in one integrated dashboard and, especially, that we can now get visual regression tests of the home page before committing an update. If an update breaks the layout of a site, WP Umbrella gives you choices to roll back the changes or do other interventions. It also allows us to white-label the work we do for other agencies. The reports are the best feature. Our clients love to get that report and it helps us keep at least one monthly touchpoint with them, which often results in additional paid work. We can monitor uptime and performance as well as PHP errors. It's an extra source of backups and enables hourly backups for busy e-commerce sites. The support team is responsive, professional, and helpful. And they have a robust features and fixes suggestion process that results in new features and fixes being rolled out regularly. The company communicates regularly with its users. Review collected by and hosted on G2.com.

It's getting better, but for the past year, as WP Umbrella has had growing pains, the configuration and operation have been a bit of a learning curve. Plugin updating features were spotty in reliability. It sometimes loses connections to various sites and we have to do a bit of troubleshooting and contacting support to sort it all out. But support has been amazing and very responsive. The "Custom Works" log that gets added to the reports has an issue with being off by one day from what we enter vs. what is shown in the report the customer sees. Backup restores aren't always reliable due to connection issues, but we can always get the full backup as a zip if the in-tool restore fails. Bulk updating across all sites at once is tempting but not recommended until there's better stability overall, and it needs to be segmented by labels so that clients with different update schedules don't get them too soon or too late. Review collected by and hosted on G2.com.

The software works efficiently, and the customer service is quite prompt and knowledgeable Review collected by and hosted on G2.com.

I would like a dark mode, that would be easier on the eyes. The text and interface can also be a bit sharper Review collected by and hosted on G2.com.

I've transitioned all of my client sites to WP Umbrella from ManageWP. Moving multiple sites was simple and the setup was easy. Starting out, I had a few questions about functionality and their customer support team was amazing. Very responsive and helpful. I'm extremely pleased with the service and the follow-up. I'll be recommending WP Umbrella in all of my web designer groups. Review collected by and hosted on G2.com.

I was concerned that a safe update option wasn't available when I signed up, however that feature has been integrated within the las month. I don't have any dislikes. Review collected by and hosted on G2.com.

An affordable tool with a very clean and intuitive user interface that allows me to manage my client's sites, feeling safe with the provider service of backups and plugin update. With their recent feature of backingup prior every plugin update I'm more than happy. It also provides a report with errors, uptime information and security. It's easy to setup and integrate with websites. We use it for daily backups. They have an amazin customer service! Review collected by and hosted on G2.com.

It would be great to have an integrated malware scan. I haven't had any problems aside from one time when it disconnected due to a connection error and backups stopped being created. I reached out to customer service, and they provided fast help to solve it. The issue was related to the hosting service provider and the plugin. Review collected by and hosted on G2.com.

Simple and comprehensive maintenance solution that covers the majority of uses

Reactive and competent support Review collected by and hosted on G2.com.

Mobile UI to improve

Add a feature for automatic plugin updates (pre-selected) Review collected by and hosted on G2.com.

WP Umbrella includes all the site management features I require with a simple interface and at an affordable price per website. Review collected by and hosted on G2.com.

There are some very minor UI items that need to be addressed (e.g. awkward English wording in a few spots). Review collected by and hosted on G2.com.

Great UI, great features, great support. It works sleek and simple, which is one of the hardest experiences to create for the customer. Review collected by and hosted on G2.com.

Like everything in life there is room for growth, but this is what they are always doing. I personally would like to see more integration possibilities with the dashboard so we can connect it to our CRM, easing the cancellation process. Review collected by and hosted on G2.com.

Finally one really good tool that can be used as central point for all WordPress websites that needs maintenance and keeping. Having tool for reporting to the clients is another great feature and it helps us a lot to finish all the 'administrative' work for our clients. Review collected by and hosted on G2.com.

Don't have anything negative feedback about WP Umbrella. Review collected by and hosted on G2.com.

All their features are great. I can monitor all my client's website in server side, updates, backup, errors, etc. The platform is easy to use and you can implement your task with ease. I use this service with all my client everyday. You can integrate their plugin to your wordpress very easy.

The best feature i like is the report template i can send to my client. My clients love them. I really like this service and very cheap for each website. Customer support is great, they help you all the time. Awesome I am happy i found them.... Review collected by and hosted on G2.com.

Nothing i dislike. everything is great. i like it. Review collected by and hosted on G2.com.

I used other three similar services in the years before try WP Umbrella. I deceided to stay with this service because have some extra features that other don't have or are more expensive, like hourly backups. Is more intuitive and very easy to implement and use. The customer support replies very fast to me in only some minutes, and provide a solution with the backups. I think that this tool have a great potential adding more features in the future, but as actually is, is an excellent solution.

I can recommend WP Umbrella without any doubt. Review collected by and hosted on G2.com.

I don't dislike anything, but I miss some extra features that can be added as addons by websites, like malware scan and clean, or the option to recover only some files/folders from the backups instead full restore. Review collected by and hosted on G2.com.