--- title: Worldpay Reviews meta\_title: 'Worldpay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how Worldpay works for a business like yours. aggregate\_rating: rating\_value: 2.9 review\_count: 43 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # Worldpay Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Worldpay but has limited features. Are you part of the Worldpay team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Worldpay unleashes the potential of every business. We do this through our ability to power global commerce by providing exceptional payments technology and expertise to our clients everywhere. Our processing solutions allow businesses of all sizes to take, make and manage payments in-person and online all over the world. Annually, we process over 50 billion transactions worth more than $2.3 trillion across 146 countries and in 135 currencies. To learn more about us, visit worldpay.com * * * Seller [Global Payments](https://www.g2.com/sellers/global-payments) Discussions [Worldpay Community](https://www.g2.com/products/worldpay/discuss) Solution Type All-in-One Overview by Payal Shukla (Senior Account Executive at Walker Sands Communications) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/worldpay/pricing) ## Top-Rated Alternatives [ ![Stripe Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stripe Payments") Stripe Payments 4.2/5(458) ](https://www.g2.com/products/stripe-stripe-payments/reviews) [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,747) ](https://www.g2.com/products/paypal/reviews) [ ![Adyen Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adyen Payments") Adyen Payments 4/5(44) ](https://www.g2.com/products/adyen-payments/reviews) [ View All Alternatives ](https://www.g2.com/products/worldpay/competitors/alternatives) ## User Insights Average based on 43 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 3/3/2022 "Underhand greed" 0/5 What do you like best about Worldpay? The terminal functiond ok other than than very little Review collected by and hosted on G2.com. What do you dislike about Worldpay? Unfortunately after 10 years of using them our business closed due to covid, when I called to cancel the terminal I was told I would have to pay the 12 month's subscription since it has just auto renewed, not ones in ten years have they sent us a renewal invite , we just assumed we were long out of contract and stayed on. They point blank refused to waive it dispite our difficulty. I think this sums up the kind of underhand company you are dealing with should you use them. In all our years of business I don't actually know of another company that sneaks in renewal contracts without any warning or message of any kind telling you it's been renewed again. Shocking attitude to its customer base. Review collected by and hosted on G2.com. Recommendations to others considering Worldpay: Ensure that you don't fall into another fixed contract if thinking of changing Be aware there charge back help is very much towards the third party Personally after our experience of their attitude and activities I would use a more reputable company that are open and upfront Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? The above email as not solved and I relised what an underhand greedy business they are with no regard to their customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 2/3/2022 "Each customer service experience is worse than the last. We had to move our business from them." 0/5 What do you like best about Worldpay? It's okay when it works and you don't have to make changes, have issues or need engage with them. Review collected by and hosted on G2.com. What do you dislike about Worldpay? The customer service absolutely atrocious. An endless auto attendant effectively keeps telling you to go away, check the help pages and reminds you that they are open 24 hours. That's if you can find the phone number. If you have a general query that doesn't relate to an account, they will just hang up on you. I guess that they don't get stats for it. What takes a phone call when dealing with GlobalPay, takes a ticket being logged with a promise of a follow up call at a date and time to later be specified. I have engaged with our accounts department to move away from them before we have an actual payments issue that required support. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? Taking customer card payments over the phone and website. The benefits were realised when we moved to GlobalPay. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 3/22/2022 "very happy with integrations" 5/5 What do you like best about Worldpay? I like that worldpay has great integration with Evet practice. there fees are very reasonable and they seem quick with issuing returns. I feel as though it is an upgrade vs. our previous company Review collected by and hosted on G2.com. What do you dislike about Worldpay? customer service is sometimes lacking. never email you will go back and fourth without the issue being handled you have to call. sometimes the website is difficult to navigate but you do gwt used to it. Review collected by and hosted on G2.com. Recommendations to others considering Worldpay: great considering the low fees. definitely worth the try. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? I like the integration aspect. its also really handy having an online portal. previously we had to have a sepperate card reader and its nice that this system does not requore that. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AB Allison B. Marketing Manager Small-Business (50 or fewer emp.) 11/30/2021 "World Pay is a very basic model to navigate. simple options to choose from. No extras." 5/5 What do you like best about Worldpay? I like the simple options to choose from, there is no confusion in selection. Clients use the software easily. The seamless integration is also a must-have! Review collected by and hosted on G2.com. What do you dislike about Worldpay? Not the most eye-catching website, but then again, it's financing, and you just need to know what you need to know. And that is easy enough to see. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? It's a great system to double-check daily totals. It has a next-day view, which many of these financial sites do not provide. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![The Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Y.") TY The Y. News Anchor, Bay News TV Small-Business (50 or fewer emp.) 1/27/2021 "Worldpay Review" 3.5/5 Validated ReviewerSource: Organic ![Jennifer P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer P.") JP Jennifer P. Practice Manager Small-Business (50 or fewer emp.) 8/15/2020 "Poor Customer Service and Fees are too high" 1.5/5 What do you like best about Worldpay? Worldpay integrates with our medical software and prevents us from missing payments applied on accounts. Review collected by and hosted on G2.com. What do you dislike about Worldpay? The customer service is awful. I have had to call multiple times about different things, and have had issues getting anything resolved. Everything from previous managers being reinstated on the account after they've been gone for 7 years, to having difficulty with receiving the information to become PCI compliant, phone calls are always at minimum 30 minutes long, with more than half of that time being put on hold, or transferred from one department to another to another. I have had one person try to explain to me how credit cards worked, and despite me asking the same question in multiple different ways to try to help them understand, I still got blamed for the problem I was having at that time. The fees are constantly increasing, and I always feel like they do not care about their customers when I try to call. Review collected by and hosted on G2.com. Recommendations to others considering Worldpay: Avoid them if you can. We only use them because of the integration they provide. As soon as there is something else available that is integrated with wireless card readers, we will switch. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? The only problem that we seem to have solved by using Worldpay is making sure that payments and reports are syncing up properly because they integrate with our management systems. It has saved me a bit of time with reconciling at the end of the day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Cheri J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheri J.") CJ Cheri J. Fixed Operations Manager Automotive Mid-Market (51-1000 emp.) 3/12/2019 "Best Resource for Secure Transactions" 5/5 What do you like best about Worldpay? I have first hand customer experience with Vantiv as a Fixed Operations Director for a car dealership and used the software at the store. We were able to actually change credit card vendors for the whole store due to the better rate we received with them. We began running all of our transactions online on a browser vs even utilizing an antiquated credit card scanner. Review collected by and hosted on G2.com. What do you dislike about Worldpay? The only thing I didn’t care for was the cost of the hand held scanners that were offered should we decide we wanted them. They were pricey. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? We were able to securely transact with our customers and they could pay online prior to arrival with ease. Also cared for the reporting for the nights batch and how simple it was to go back historically and find data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina K.") GK Gina K. Regional Director Retail Mid-Market (51-1000 emp.) 3/12/2019 "POS integration issues" 2/5 What do you like best about Worldpay? I love the ease of use in their virtual terminal - used to load gift cards, search a card, see a batch or statement, and perform a refund. Review collected by and hosted on G2.com. What do you dislike about Worldpay? I went with Vantiv/Wolrdpay due to their EMV capabilities. I was told they would be 100% integrated with my new POS within 6 months and during that time they would offer EMV chargeback protection for that period. Here we are 2 years later and the integration is not working. Their EMV devices won’t accept their own gift cards. Review collected by and hosted on G2.com. Recommendations to others considering Worldpay: Make sure that all your needs are being met before signing the contract as their promises of the future may not be realized. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? Currently paying out on a ton of EMV chargebacks due to non integration with our POS. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/13/2019 "Accept payments by a easy way." 3.5/5 What do you like best about Worldpay? Accept PayPal, debit card and credit card payments from any device from anywhere. Review collected by and hosted on G2.com. What do you dislike about Worldpay? The commission they are charging for every payments is little bit high . Review collected by and hosted on G2.com. Recommendations to others considering Worldpay: In srilanka i have only some choises for getting payments. Among those this one is good one. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? We are using the world pay for selling softwares worldwide and get the payment through this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 1/28/2019 "Vantiv works" 4/5 What do you like best about Worldpay? Vantiv has been very simple for us to integrate into our company's e-commerce platform and their personalized service is a refreshing change from our previous processor. Review collected by and hosted on G2.com. What do you dislike about Worldpay? There isn't too much I dislike. They're simple and once we set it up are effortless. Review collected by and hosted on G2.com. Recommendations to others considering Worldpay: They're doing well, so there isn't too much here to do. They process payments and do it well. Deposits are simple, and easy and work well. Review collected by and hosted on G2.com. What problems is Worldpay solving and how is that benefiting you? They're just simple. Once it's set up the maintenance is little lower. Review collected by and hosted on G2.com. Show More 2/19/2019 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Worldpay? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Worldpay ](https://www.g2.com/products/worldpay/discussions/new) GU Guest User What is Worldpay from FIS used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-worldpay-from-fis-used-for) [ View all Discussions ](https://www.g2.com/products/worldpay/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/worldpay/pricing) Worldpay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4d7f960275d4f58db31a9ee37e1cd34b/adyen-payments.png "Product Avatar Image") Adyen Payments 4/5(44) [ Compare Now ](https://www.g2.com/compare/adyen-payments-vs-worldpay) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ea1487231a4bb6033753e43c7432f189/paypal-braintree.jpeg "Product Avatar Image") PayPal BrainTree 3.4/5(90) [ Compare Now ](https://www.g2.com/compare/paypal-braintree-vs-worldpay) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e6fbd3b1d8ff1d11f03880c5fd1d20d5/authorize-net.png "Product Avatar Image") Authorize.net 4.1/5(220) [ Compare Now ](https://www.g2.com/compare/authorize-net-vs-worldpay) ##### ##### Worldpay Features Payment Options Recurring Billing Instant Payment Accepted Credit Cards and Debit Cards Administration Reporting/Dashboards User, Role, and Access Management Payout Time Security Fraud Protection Tools Data Tokenization Development Customization (Fields, Objects, and Layouts) APIs E-Commerce Software Integration [ View More Features ](https://www.g2.com/products/worldpay/features) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways) [SAP Store](https://www.g2.com/categories/sap-store)[Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways)[Financial Fraud Prevention](https://www.g2.com/categories/financial-fraud-prevention)[Embedded Payments](https://www.g2.com/categories/embedded-payments) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is The Wild worth it for VR collaboration?](https://www.g2.com/discussions/is-the-wild-worth-it-for-vr-collaboration)[Which ERP platform is best for managing app development projects](https://www.g2.com/discussions/which-erp-platform-is-best-for-managing-app-development-projects)[Top-rated platforms for workforce shift planning](https://www.g2.com/discussions/top-rated-platforms-for-workforce-shift-planning) [Which is the best client portal software for secure file sharing?](https://www.g2.com/discussions/which-is-the-best-client-portal-software-for-secure-file-sharing)[Is X1 Search worth it as a desktop search tool for a professional services team that needs enterprise-grade file and email retrieval, or does Alfred cover enough for a technical team's day-to-day needs?](https://www.g2.com/discussions/is-x1-search-worth-it-as-a-desktop-search-tool-for-a-professional-services-team-that-needs-enterprise-grade-file-and-email-retrieval-or-does-alfred-cover-enough-for-a-technical-team-s-day-to-day-needs)[Pros and Cons Details](https://www.g2.com/products/worldpay/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)