WorldfonePBX (a product of SouthTelecom) is a CRM integrated PBX. The software has full features of a common PBX including: Inbound / OutBound Call, IVR, Transfer Call, Forward Call, ACD, ... The software also has the features of CRM: Manage guest list product, group management, decentralization, agent management, notification management ... In addition, the software also has Omnichannel systems and integrates other third-party software such as Zoho, Salesforce, Microsoft Teams ... In particular, the team of SouthTelecom will support customers to install online software, configure terminal equipment, manual and technical support 24/7.