--- title: World Phone CRM Reviews meta_title: 'World Phone CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how World Phone CRM works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 2 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # World Phone CRM Reviews **Vendor:** World Phone Internet Services **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.8/5.0 **Total Reviews:** 2 ## About World Phone CRM World Phone CRM helps entrepreneurs, small businesses, and other organizations build and manage relationships, sales leads, billing, track assignments, and, with a state-of-the-art dashboard, easily measure KPI’s. ## World Phone CRM Reviews ### 1. Exceptional CRM that can be used! **Rating:** 4.5/5.0 stars **Reviewed by:** Krrish B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about World Phone CRM?** World Phone CRM is a decent tool that has truly transformed my business operations. The best part about it is its user-friendly interface and seamless integration with various platforms. The robust features, such as contact management and task tracking, have greatly improved productivity. With this CRM, managing customer relationships has never been easier or more efficient. Highly recommended! **What do you dislike about World Phone CRM?** It does have one minor issue. Occasionally, I find its reporting capabilities to be lacking. The reporting options could be more extensive and customizable, allowing for more in-depth analysis and insights. Nonetheless, it remains a powerful CRM tool with many other impressive features. **What problems is World Phone CRM solving and how is that benefiting you?** World Phone CRM is solving the problem of scattered customer data and disorganized communication. The most amazing part is that It centralizes all customer information and interactions, streamlining my workflow and enhancing efficiency. It ensures quick access to vital data, facilitates personalized interactions, and ultimately helps me provide better customer service and build stronger relationships with the clients. ### 2. World Phone CRM: Insights **Rating:** 3.0/5.0 stars **Reviewed by:** Snehal H. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about World Phone CRM?** It covers sales outlook and business demands manages the sales demands as well with smooth interaction and interface while connecting with the different networks **What do you dislike about World Phone CRM?** Nothing as of now but there is scope for improvement **What problems is World Phone CRM solving and how is that benefiting you?** Mobile phone management, customer support and interaction activities with smooth interface - [View World Phone CRM pricing details and edition comparison](https://www.g2.com/products/world-phone-crm/reviews?open_modal_url=%2Fproducts%2Fworld-phone-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fworld-phone-crm%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A26%3A35+-0500&secure%5Bsession_id%5D=7941b452-9f0e-4fb0-bf73-a169a5ad5f82&secure%5Btoken%5D=52ade2cd5728b1b991a97ff6b5e7e5d44646108862bebd7d65f2978a50384267&format=llm_user) ## World Phone CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top World Phone CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews)