# Workwize Reviews **Vendor:** Workwize **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 9 ## About Workwize Workwize is the global IT hardware lifecycle management platform, named a Representative Vendor in the 2026 Gartner® Market Guide for Hardware Asset Management Tools. Built for IT teams managing distributed and remote workforces, Workwize automates the full IT asset lifecycle. Designed for global scalability, Workwize enables IT managers to autonomously manage the entire IT asset lifecycle. Workwize provides IT managers with the tools necessary to autonomously oversee the entire lifecycle of IT assets, from procurement and deployment to retrieval and decommissioning. By integrating these functions into a single platform, Workwize enhances operational efficiency and reduces the complexity often associated with managing IT resources. Targeted primarily at IT departments and HR teams, Workwize is particularly beneficial for organizations with a global presence. With support in over 100 countries, qith 82+ HRIS integrations available, it is an ideal choice for companies with distributed teams and remote employees. The platform simplifies the management of various assets, including laptops, tech equipment, and even office furniture, ensuring that all necessary resources are readily available for your new hires. Workwize stands out in the IT asset management category by offering a holistic solution that addresses the unique challenges of managing IT resources in a global context. They are ideal for IT managers and IT directors at companies with 150+ employees operating across multiple countries, looking to replace manual spreadsheets, multiple vendors, or fragmented procurement processes with a single automated platform. ## Workwize Pros & Cons **What users like:** - Users value the **seamless integrations** of Workwize, enhancing efficiency through automation and smooth onboarding processes. (6 reviews) - Users value the **time-saving integrations** of Workwize, simplifying tech asset management and enhancing communication efficiency. (6 reviews) - Users appreciate the **seamless application integrations** in Workwize, enhancing efficiency and simplifying tech asset management across locations. (5 reviews) - Users appreciate the **ease of use** of Workwize, enabling streamlined management of tech assets effortlessly across locations. (5 reviews) - Users value the **centralized management** of Workwize, simplifying tech asset coordination across multiple locations seamlessly. (4 reviews) - Users appreciate the **automation capabilities** of Workwize, streamlining onboarding and offboarding processes effortlessly. (3 reviews) - Communication (3 reviews) - Tracking (3 reviews) - Asset Management (2 reviews) - Centralized Management (2 reviews) **What users dislike:** - Users find the **limited customization** of reporting dashboards a drawback, though updates show promise for improvement. (2 reviews) - Users experience **poor customer support** with Workwize, resulting in significant delays and insufficient communication during implementation. (2 reviews) - Users frequently face **difficult navigation** issues with Workwize, leading to frustrating delays and poor communication on service status. (1 reviews) - Users find Workwize to be **expensive** , especially when managing multiple devices or regions. (1 reviews) - Users face **implementation issues** with delays and poor service quality, especially in global regions outside the US. (1 reviews) - Information Overload (1 reviews) - Insufficient Information (1 reviews) - Users face significant **integration issues** with Workwize, leading to delays and inconsistent service across regions. (1 reviews) - Users experience significant **latency issues** with Workwize, resulting in frustrating delays and lack of timely updates. (1 reviews) - Users often face **navigation issues** with Workwize, leading to frustrating delays and difficulties in global service delivery. (1 reviews) ## Workwize Reviews ### 1. Workwize - great help for asset management across the globe **Rating:** 4.5/5.0 stars **Reviewed by:** Krystian K. | Senior IT Ops Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Workwize?** User interface, it's friendly and very intuitive. **What do you dislike about Workwize?** When products get unavailable they just cannot be added in the order (which is fine and reasonable) but it would be nice if we got notified about that. We usually notice only when we need to make an order and then we need to request a different product which then takes more time. **What problems is Workwize solving and how is that benefiting you?** Asset management across the globe and storing our equipment. ### 2. Workwize has revolutionized our global IT asset logistics **Rating:** 5.0/5.0 stars **Reviewed by:** Aeren B. | IT Manager, Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Workwize?** What stand out the most is Workwize's ability to centralize and automate the provisioning and tracking of IT assets across multiple countries. The integration with our HR system(HiBob) and MDM(Jamf) created seamless workflows. We also appreciate the intuitive dashboard that gives real time visibility into asset status **What do you dislike about Workwize?** Sometimes courier pick ups for returned devices are slower in LATAM and pairs of APAC, Also, the customization of the employee storefront is somewhat limited. We'd love more branding options and control over regional catalogs **What problems is Workwize solving and how is that benefiting you?** We needed a remote friendly way to equip employees without delays or compliance risks, employees now get what they need fast and the admin load on our operations team has dropped significantly ### 3. Makes my job way easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Workwize?** We’ve hooked up HiBob and Jamf to Workwize, and now everything just works. New hires get their stuff automatically, and offboarding happens without anyone from IT getting involved. The self-service shop is great too – people can order what they need without pinging us all day. **What do you dislike about Workwize?** It’s not the most mobile-friendly tool. I can do approvals on my phone, but it’s a bit clunky. A proper mobile app would be a big win. **What problems is Workwize solving and how is that benefiting you?** We don’t waste time tracking who has what anymore. Everything’s in one place, and returns actually happen on time. ### 4. Great for scaling IT Ops across regions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Workwize?** It connects smoothly with Workday and Okta, which saves a ton of manual work. I like that it handles returns, certified wiping, and tracks sustainability impact. It’s made our IT and procurement teams work way more efficiently together. **What do you dislike about Workwize?** It can get pricey if you manage a lot of devices or regions. **What problems is Workwize solving and how is that benefiting you?** We’ve standardized how we buy, ship, and recover stuff across all our regions. It’s saved us money and headaches. ### 5. Essential tool for secure and scalable asset management **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan X. | IT Manager, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Workwize?** What I like best about Workwize is the centralized governance of all our IT assets globally. The platform offers full traceability which is crucial for our internal audits and ISO 27001 compliance. **What do you dislike about Workwize?** While their supplier network is excellent in Europe and North America, there have been a few delays when shipping to the Middle East. **What problems is Workwize solving and how is that benefiting you?** Workwize has helped us eliminate spreadsheet-based tracking and manual procurement. Previously, onboarding new hires in different countries took weeks and multiple vendor touchpoints. Now, it’s streamlined and auditable. ### 6. Workwize is quick, simple and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Workwize?** Workwize is best for centralizing information. Easy to use and save time. **What do you dislike about Workwize?** Sometimes difficult to access the required information. **What problems is Workwize solving and how is that benefiting you?** Workwize provides a centralized repository for policies and documentation. Quickly locate the policy you need without digging through multiple systems. Always work with the most current, approved policies, reducing the risk of mistakes. ### 7. Efficient way to manage assets **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremiah N. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Workwize?** The UI is straightforward and easy to manage **What do you dislike about Workwize?** There were some bugs in some of the pages like in asset management some machines appear as some other asset **What problems is Workwize solving and how is that benefiting you?** It helps with the challenges in onboarding/offboarding employees and with the logistics of sending and retrieving units. Workwize makes it easier for us to manage these. ### 8. Workwize is streamline our ordering process. **Rating:** 5.0/5.0 stars **Reviewed by:** Vu H. | IT Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Workwize?** Streamline our ordering process by creating a one-stop shop! We love it! **What do you dislike about Workwize?** We need more depots worldwide to ensure that we deliver assets to our end users on time. **What problems is Workwize solving and how is that benefiting you?** Helping us deliver world class asset managment! ### 9. Frustrating Experiences **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Workwize?** Workwize provided us with a great account rep. They had a great attitude and were always helpful. The people really are fantastic. The services provided also worked well within the US. **What do you dislike about Workwize?** Implementation took months longer than anticipated. Services provided globally very rarely met the assured SLA, let alone averaged it. We would sometimes have to opt to deliver from an in-country retailer after our orders would have delayed shipment or not arrive on time. We are talking weeks delay. The portal would not provide any meaningful updates so we would constantly have to pester our account rep. Device collection and destruction on a global scale was painful. We had consistent struggles with device delivery and collection outside of the US. If you are trying to use these services in the EU, Australia, India, or South America you should wait until their product and processes are more matured. **What problems is Workwize solving and how is that benefiting you?** Workwize was brought on to help us with global hardware delivery and collection. - [View Workwize pricing details and edition comparison](https://www.g2.com/products/workwize-workwize/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+13%3A06%3A51+-0500&secure%5Bsession_id%5D=f0c86ea2-befc-4ae5-99fa-3d0fdf7ca599&secure%5Btoken%5D=91860880cf6e19fe992ffb12be15714b11bbfc3087b057fcfe45cec79d833710&format=llm_user) ## Workwize Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [AlexisHR](https://www.g2.com/products/alexishr/reviews) - [AllianceHCM](https://www.g2.com/products/alliancehcm/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) - 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Onboarding & Offboarding Automation **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **AI Features** - Auto-fill Custom App Details - AI Assistant **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top Workwize Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,269 reviews) - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - 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