This is a review for the workspace one web browser mobile app. I like the fact that this can be used within my organization instead of needing VPN access, everything happens within the app so it just works as if I'm using a browser from within the institution, no logins or any other steps. Review collected by and hosted on G2.com.

The interface could be better/more user friendly, as it looks a little outdated currently compared to other web browsers. Also, the request desktop version feature does not always work all the time. Review collected by and hosted on G2.com.

It gives all required applications in one place. Citric is the best. Review collected by and hosted on G2.com.

Nothing as of now as it's thes best I have ever used so far Review collected by and hosted on G2.com.

Best MDM and UEM suite of applications empowered with VMware VIDM for identity management Review collected by and hosted on G2.com.

integration with corporate resources should be easier Review collected by and hosted on G2.com.

Workspace ONE is very customization and comes with a lot of built in features that allow you to use it for Asset Management, App Management and Security. Review collected by and hosted on G2.com.

There are some features that you might want "not need right away" that are additional in cost. Review collected by and hosted on G2.com.

1. The Workspace ONE / AirWatch UI is really clean and easy to navigate. Each major feature (mdm, mam, mcm, etc) has its own tab with several sub-tabs. You can customize it with the integrated branding options (logos + colors).

2. MDM: AirWatch's mobile device management capabilities have never been better. AirWatch supports every profile and command offered by Google / Apple. The profile management is solid and pretty much self explanatory. The device details page offers so much information it's almost overwhelming.

3. MCM: The integration options for the Workspace ONE Content app are amazing. You can integrate your complete on-premise or cloud file infrastrcture. The users will have the same permission that they have on a normal PC and can work on files from everywhere. It doesn't matter if you're using Microsoft or Dropbox in the cloud, AirWatch probably supports it.

4. Workspace ONE Apps: The AirWatch apps used to be really bad. They were slow, the UI was hideous and they didn't work properly most of the time. This has improved tremendously since VMware bought AirWatch. The new Boxer email app is beautiful and works flawless, so does the new Content, VMware Tunnel, Web and People app.

5. AirWatch Community: I'd say the community forums are more helpful than the support in 3 / 5 cases. There are some great and experienced people there, who are always willing to help out or discuss features. Review collected by and hosted on G2.com.

1. Bugs: There are a lot of bugs in AirWatch or features work in a different way than you'd expect them to. For example: The newest Workspace ONE UEM version 1903 features a new settings page. It looks a lot more cleaner now but just doesn't work. The page will load for a minute before timing out if I'm trying to open the VMware Tunnel settings. Sometimes it will open them, sometimes it won't.

2. MTM: The telecom management is unreliable. Sometimes it's not collecting statistics at all, sometimes they are just not accurate and sometimes the user even sent negative amounts of data. I only have data statistics for 8 of 35 devices right now.

3. Support: The support changed a lot since VMware bought AirWatch. I think it became worse, some agents take forever to update tickets or just copy and paste the same answers over and over again. I've also had the case where they gave out some misleading information about deprecating an app. Review collected by and hosted on G2.com.

Workspace ONE allows easy, user-friendly access to a platform that makes sure that my company's data is secure. If a person using or working with company data has a "jailbroken" device or some other unauthorized third-party app, Workspace ONE will actually deny access to sensitive information and documents to ensure safety and minimize the risk of a cyberattack. Review collected by and hosted on G2.com.

Some of my colleagues have had issues with Workspace ONE being "overly sensitive" and locking them out, but I have not run into this issue. If anything, I would recommend using Workspace ONE on computers that are only used for work-related purposes to eliminate this issue. Review collected by and hosted on G2.com.

Workspace One brings all the applications that you use organisation wide under one roof to use.

You dont need to install Word, powerpoint, explorer, zoom, slack or any other app separately. Just install the workspace one application and you get the access to everything. No need to enter the RSA tokens again and again to get access. It separates your personal space on your mobile with the professional space, and securely manages all your transfers with the company network. The app can be installed on any type of device be it MAC, Windows, Android, a PC or a tablet, the support is for every OS. On the administrator front, it gives us the single platform to manage all our devices. I can push an update to all the MACs on my network or have the devices get blocked,. You can send notifications to the affected devices - block them , wipe off company data, etc. You can also help the user by remotely troubleshooting the devices from the backend configuring their devices. It gives diverse insights about how the users are using the products which they have access to, how many have done the upgrade, how many types of devices are in use, how many of them are Android, windows or Macs, etc. You can produce reports and export them for later use. Review collected by and hosted on G2.com.

The application provides you access to every other app on your company network but it opens that application inside it. As a result, the UI experience becomes laggy and unresponsive at time. The application at first takes time to load because of the high processing being done to load the other apps. The integration of Workspace One and your organisation requires the use of SSO integration via Active Directory which is time consuming and difficult at times. Currently doesn't support the remote troubleshooting for the Windows users. It needs to improve on its intelligent analytics features to decide and automate the remediations using the behaviours exhibited by the devices. The pricing is also more as compared to other products in the same zone. Review collected by and hosted on G2.com.

I like the fact that as a administrator , everything is convenient and right there in front of you ,no additional software installation requirements,and also easy to manage all devices and help the client or customer with

Technical issues that can develop

On thier platform PC or device. Review collected by and hosted on G2.com.

This can be slow and time consuming due to the restraints if workspace one

Load time is slow and lacking and no support for Windows users . Review collected by and hosted on G2.com.

The integration with VMware Workspace One UEM (formerly AirWatch) is great Review collected by and hosted on G2.com.

The identity provider catalogue is limited and can take some manual settings where as other identity providers have much simpler setup and a better catalogue. Review collected by and hosted on G2.com.

Citrix workspace was something my company used to use, before they ditched it for Workspace one.

Maybe because of cost savings, but the current software lacks features on the go mobile apps to give access to cloud virtualized machines, in a nutshell. Apart from that, nothing has changed. Review collected by and hosted on G2.com.

Lack of features, or maybe my company subscribed to a cheaper version of the software, hence the limitations. But however, the client apps are more beautifully designed compared to the previous solution we were using Review collected by and hosted on G2.com.