--- title: Workspace ONE Intelligence Reviews meta_title: 'Workspace ONE Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Workspace ONE Intelligence works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 16 scale: '5' date_modified: '2026-08-07' parent_category: name: Mobile Analytics url: https://www.g2.com/categories/mobile-analytics --- # Workspace ONE Intelligence Reviews **Vendor:** Broadcom **Category:** [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics) **Average Rating:** 4.3/5.0 **Total Reviews:** 16 ## About Workspace ONE Intelligence Apteligent, formerly Crittercism, is a mobile application performance management (APM) solution, offering both error monitoring and service monitoring solutions. ## Workspace ONE Intelligence Reviews ### 1. They could have been great but they settled for good. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2017 **What do you like best about Workspace ONE Intelligence?** For a mobile app team, it gives us crash reports without any hassles in setting up (barely an hour of work). It also provides stack trace and ability to share with multiple people across teams. Has multiple roles for users, which helps us manage things better. Offers a great dashboard with all kinds of metrics we want. Also includes device/OS/network info for debugging. **What do you dislike about Workspace ONE Intelligence?** The grouping of crash logs is confusing. Breadcrumb are also not very helpful. At times we want to search for certain messages in all the logs, but the portal doesn't offer any such feature. It messes up crash categorization per version - for instance if a crash was happening in version 1.0, it might even show up in version 2.0 for absolutely no reason. This has caused a lot of confusion in my team. **Recommendations to others considering Workspace ONE Intelligence:** Although I am not a big fan of this tool, I have to admit they are the best one. Their support team is great. There are many free alternatives to crash reporting tools in the market, but most of them will not offer proper diagnostics. We have prototyped with some other leading tools before we went for Apteligent (formerly Crittercism). **What problems is Workspace ONE Intelligence solving and how is that benefiting you?** We wanted a crash reporting system for our mobile apps with some diagnostic information like device and environment - so that we can reproduce the crash and fix. While it offers most of the data we want, we never get enough data for crash reproduction, as logs are trimmed down. ### 2. A really nice product for crash reports **Rating:** 3.0/5.0 stars **Reviewed by:** Emil N. | .NET Developer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2016 **What do you like best about Workspace ONE Intelligence?** It is really easy to use! As a person who often switches through different products for analytics and crash reports this is one of the best things i may want from an app. Most of the products are really hard and confusing and it takes me a lot of time to get used to them while Apteligent is definitely something that you will learn for one hour and start using it right away. **What do you dislike about Workspace ONE Intelligence?** It can sometimes be really slow or even buggy. Also the UI can be really confusing sometimes.. which is of course fighting with my previous statement but even thou you will find it easy to navigate through. **Recommendations to others considering Workspace ONE Intelligence:** This is a really nice product! I won't hesitate recommending it to a friend **What problems is Workspace ONE Intelligence solving and how is that benefiting you?** I am developing mobile applications. Apteligent helps me with the crash reports and does a really good job. It provides tons and tons of data about your app. ## Workspace ONE Intelligence Discussions - [What can you do with workspace one?](https://www.g2.com/discussions/what-can-you-do-with-workspace-one) - [What is the purpose of workspace one intelligent hub?](https://www.g2.com/discussions/what-is-the-purpose-of-workspace-one-intelligent-hub) - [What is VMware workspace intelligence?](https://www.g2.com/discussions/what-is-vmware-workspace-intelligence) - [Which are the key functionalities of workspace one intelligence?](https://www.g2.com/discussions/which-are-the-key-functionalities-of-workspace-one-intelligence) - [View Workspace ONE Intelligence pricing details and edition comparison](https://www.g2.com/products/workspace-one-intelligence/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A20%3A41+-0500&secure%5Bsession_id%5D=39d9e2d7-d344-4de7-b3f2-f5543cbe6346&secure%5Btoken%5D=15aec568541b6415a9ff4ed82a9123426ea421ccd0c374f386c5ba79372e6a82&format=llm_user) ## Workspace ONE Intelligence Features **User Identification** - Demographics - User Segmentation - Geolocation - Predictive Analytics **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Tracking & Reporting** - Custom Event Tracking - Real-Time Insights - Attribution - Activity Dashboard - User Path Tracking - User Activity History - Multi-Channel Attribution - In-App Events Tracking **Crash Data** - Report Generation - Crash Solutions - Analytics **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions - Engagement Tracking - Uninstall Tracking - Conversion Tracking - Location Tracking - ROI Tracking - Retention Tracking - Visitor Tracking - Behavior Tracking - Revenue Tracking **Additional Functionality** - Monitoring - Push Notifications - Access Controls/Permissions - Campaign Management - Data Modeling - Funnel Analysis - For Marketers - Single Sign On - Workflow Management - Customer Experience Management - Trend Analysis - Mobile Access - Third-Party Integrations - Alerts/Escalation - Data Import/Export - Collaboration Tools - Session Recording - Data Visualization - Root Cause Analysis - Drag & Drop - Performance Metrics - Generative AI - Cohort Analysis - Issue Management - Compliance Management - Heatmaps - Customizable Branding - Search/Filter - AI Copilot - Event Triggered Actions - API - Reporting/Analytics - A/B Testing **Variation Testing** - A/B Testing - WYSIWYG Editor - Conversion Goal - Percentage of Traffic - Confidence Level - Multivariant Testing **Reporting** - Segmentation - Reports and Dashboards **Personalization** - Standard Targeting - Custom Targeting - Data Segmentation **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Workspace ONE Intelligence Alternatives - [Crashlytics](https://www.g2.com/products/crashlytics/reviews) - 4.5/5.0 (68 reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) - 4.4/5.0 (1,074 reviews) - [Google Analytics 360](https://www.g2.com/products/google-analytics-360/reviews) - 4.4/5.0 (554 reviews)