Kunle J.
KJ
Kunle J.
Enterprise (> 1000 emp.)
"Streamlined Freelance Management, Needs Better Support Communication"
4/5
What do you like best about Worksome?

I use Worksome to process all my contracts, acceptance of contracts, invoicing, and receipt of payments. One of the most valuable aspects is that Worksome has streamlined all my documentation, providing a one-stop check for all my historical contracts and invoices. The standout feature for me is how Worksome reduces the timeline for invoice processing, cutting it from the usual thirty days to just about fourteen days. This efficiency means I sometimes receive payments in less than forty days, which is fantastic. The setup was very straightforward for me, and I found the support quite straightforward as well. For anyone looking into a freelance management system, I'd recommend Worksome for its usefulness, efficiency, and ease of setup. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

One feature that I think could be improved is the area of clarifications and engagements with people at the back end. I think Worksome can improve this area, and that would be great. A specific suggestion for improvement would be continuity in the personnel trying out support. If there could be continuity across several days, with historical background to carry out support through to conclusion, that would be great. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Really appreciate the detail here. Cutting invoice processing from 30 to 14 days is one of those things we built specifically to make freelancing less painful. And it goes both ways: companies that pay faster and make the admin simple tend to attract the best freelancers. We hear from enterprises all the time that their top talent actively prefers working through Worksome over other setups because of exactly what you described. That's a real competitive advantage for them.

The one-stop archive for contracts and invoices is something we're proud of too. Sounds small, but having everything in one place saves a lot of headaches come tax season.

The support continuity point is a good one. Getting handed between people and having to re-explain your issue is frustrating. We're working on making that more seamless so your context carries through from start to finish.

Thanks for the thoughtful review, and for recommending Worksome. Really appreciate it Kunle.

Mathias, Co-founder

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Straightforward Timesheets, but Setup Checklist Needs to Be Clearer"
3.5/5
What do you like best about Worksome?

Once you’ve jumped through the setup hoops and your account is verified, the actual timesheet process is straightforward. Any corrections are flagged, so you can see what needs fixing and feel confident you’ve done it correctly when you submit. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I felt like I wasn’t made aware of a complete checklist of what I needed to provide, and if I was, it wasn’t very clear from the start. I was pinged if items were incomplete or if additional information was needed and then was happy once I had final confirmation that everything was good to go and that I would be paid on time. I used the chat feature and I think I was emailed by a human that helped me upload some things too. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Worksome Makes Global Staffing Seamless and Agile"
5/5
What do you like best about Worksome?

With an external workforce spread across the globe, Worksome streamlines the process, is very agile across set-up, tax rules and currencies and with short timespans makes it possible for sompanies to staff up seamlessly in busy periods Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I think it the seach function under payment request could be improved to make it possible to do groupings in currency and expense claims for example Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

It's great to hear that Worksome is making your global staffing so much more agile - especially during those busy periods when scaling fast is critical. I also appreciate the specific feedback on the payment request search; we're always looking to improve how our Freelance Management System handles groupings like currency and expenses for our enterprise partners.

Thanks for using us every day to manage your external workforce!

Mathias, Co-founder.

Loreta M.
LM
Loreta M.
Lecturer
Enterprise (> 1000 emp.)
"Efficient and User-Friendly Platform with Room for Support Improvement"
4.5/5
What do you like best about Worksome?

The platform is intuitive and easy to use, and the invoicing process is very simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

My experience with customer support was not as positive. Responses were slow and not always helpful, which made resolving issues more difficult than it should have been. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Thanks for the honest feedback. Glad the invoicing and overall experience has been smooth.

The support point is fair and something we take seriously. We've been investing in faster response times and better resolution quality - so if you run into anything again, don't hesitate to reach out. It should be a different and better experience. for sure. Thanks again

Mathias, Co-founder

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Seamless Global Payments and Compliance for Freelancers"
5/5
What do you like best about Worksome?

As a Turkish-English translator working with global clients, the biggest headache used to be the 'black hole' of international bank transfers and varying tax forms. Before Worksome, I’d finish a technical translation and then spend hours figuring out how to get paid without losing 10% to intermediary fees. Now, the narrative has changed. Worksome’s automated payment system handles the currency and transfer logistics seamlessly. I no longer have to worry about worker classification issues when working with US or UK-based companies; the platform ensures everything is compliant from the start. It’s allowed me to scale my freelance business beyond local borders with total financial confidence. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

As a linguist, I’m naturally sensitive to localization. While the platform is excellent for global compliance, I’d love to see more localized support for Turkish-specific tax documentation or a Turkish language interface option. Currently, the platform feels very Western-centric (US/UK/EU), and while it works perfectly for international payments, having a more tailored experience for freelancers in the MENA or TR region would make it a 10/10 experience. The only minor friction point is the frequency of automated email notifications. Because Worksome is so thorough with compliance and worker classification steps, you can sometimes feel a bit 'poked' by the system to upload documents or verify steps that you’ve already initiated. A more customizable notification dashboard where I could batch these alerts would be a great quality-of-life update for busy freelancers. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

This is one of the most detailed reviews we've received, so thank you for taking the time.

The cross-border payment story is exactly why we built Worksome. Hearing that it's removed real friction between you and your clients is the best validation we could get.

Both points on localization and notification control are well taken. We're expanding our regional coverage and the notification batching idea is smart. Passing it along.

Thanks again 🙏

Mathias, Co-founder

Karla A.
KA
Karla A.
CEO Assistant
Small-Business (50 or fewer emp.)
"Helpful Glossary Integration, But Crashes and Uncomfortable Navigation"
3.5/5
What do you like best about Worksome?

This is the platform my client prefers, so using it helps me continue working with them smoothly. The glossary integration is also very helpful and makes my work easier. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

It crashes constantly. When I use the filter and unblock several segments at once, it refreshes automatically and sends me back to the first segment, which makes it hard to find where I was in the file. The view is very uncomfortable to work with. Glossary terms don’t always appear. The AI sometimes changes what I just wrote when I switch tabs, so I have to go back and fix it again. Review collected by and hosted on G2.com.

Lolly A.
LA
Lolly A.
Footage Research & Creative Development Specialist
Small-Business (50 or fewer emp.)
"Efficient and Reliable for Invoicing and Contracts"
5/5
What do you like best about Worksome?

I like that Worksome is easy to use, especially for invoicing and contracts. It’s reliable for payments, which is crucial for my work. The platform saves me a lot of time on back and forth and back end paperwork. I also found the initial setup pretty easy, particularly with the ability to import from LinkedIn. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The only issue I have is that my rate varies whether it’s my standard day rate, overtime or weekends so having a bit more flexibility on that would be beneficial as currently I have to ask the team to adjust the settings for me to put it through as a whole amount and detail the breakdown in the notes Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Lolly - This is great to hear, thank you. Reliable payments and less paperwork is exactly what we're optimizing for, so glad that's landing.

Good shout on the variable rates. You shouldn't need a workaround for something that common. It's on our radar.

Mathias, Co-founder

Kai P.
KP
Kai P.
Head of Agency Operations
Small-Business (50 or fewer emp.)
"My 'go to' platform for all scalable resource hiring"
5/5
What do you like best about Worksome?

Great interface, very intuitive and easy to use. I love that I can see all my freelance hires in one centralised place. So I have a single source of truth Review collected by and hosted on G2.com.

What do you dislike about Worksome?

There's no obvious dislikes, but it would be a great additional feature if you're able to remove/delete contract hires created in error from the dashboard Review collected by and hosted on G2.com.

Anna A.
AA
Anna A.
Project Manager
Mid-Market (51-1000 emp.)
"Efficient Contract Management and User-Friendly"
4.5/5
What do you like best about Worksome?

I really like how easy to use Worksome is. It's very user-friendly and makes everything smoother when accepting and working on jobs with agents. It's concise, clear, and easy to manage, which helps me figure out what's entailed in jobs. The straightforwardness in finalizing contracts and processing payments is another plus. Worksome also has a really good customer service that helps promptly if I have any questions during setup. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

It'd be great if you could see previous payslip on Worksome. That would be easier than having to trail back through emails for the payslip. It'd be good to have a record of it somewhere on file there. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Anna, thanks so much for the feedback! I’m really happy to hear that the contract management and agency payments are feeling so straightforward for you. I totally hear you on the payslip records - having a central file for those instead of digging through emails is a great call. I’ll make sure to get that suggestion over to our product team as we keep building out our Freelance Management System.

Best,

Mathias

Karl D.
KD
Karl D.
Small-Business (50 or fewer emp.)
"Intuitive with Quick Support, Minor Feature Overload"
4.5/5
What do you like best about Worksome?

I really like that Worksome is very intuitive. It doesn't take long to find out what I need to know, and it's easy to navigate. The chat feature works well too; if I have any questions, I know someone will reply fairly quickly. I also appreciate the two-factor authentication feature. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

There seems to be features of Worksome that I have never needed or experienced, so maybe they need to be reviewed if they are necessary. I'm not sure what the marketplace feature is and feel it's not needed. The initial setup wasn't that easy, particularly dealing with the inside IR35 element, which was a pain. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Karl, thanks for the honest feedback. Great to hear that the UI feels intuitive and that the 2FA and chat support are giving you that extra peace of mind.

I hear you on the IR35 setup - it's a complex beast to navigate in the UK, but we've built the system to handle that heavy lifting so you're fully compliant once you're through the initial hurdles. You actually hit the nail on the head regarding the "marketplace" feature; we've shifted our focus heavily toward being a Freelance Management System (FMS) specifically to solve those compliance and payment issues.

Best,

Mathias