Russell O.
RO
Russell O.
Avid Editor
Small-Business (50 or fewer emp.)
"Always relieved to know that I am being paid via Worksome!"
5/5
What do you like best about Worksome?

Super simple to submit your hours and any associated expenses. I have used Worksome now as a freelance with two different clients It's extremely easy to use and preferable than dealing with internal payroll departments which can be very frustrating.. You also know that if a payment is late that Worskome will be issuing a reminder to the client. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I don't really have any negative comments, very happy with my experience. Review collected by and hosted on G2.com.

Mark C.
MC
Mark C.
Freelance Artworker, Designer and Retoucher
Small-Business (50 or fewer emp.)
"Effortlessly Manages Contracts and Compliance"
5/5
What do you like best about Worksome?

I find the chatbot on Worksome really useful, and it's great that I can also ask to speak to a human; it's nice to have a point of contact. I've been using Worksome since September with no issues. They've been paying me regularly and without any problems, which is reassuring. I also like that I am part of their talent pool, which helps me find more jobs in the future. The process of setting up was straightforward, and I was accepted into the talent pool, which has led to my current client renewing my contract six times. Worksome has been really good in that aspect. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Nothing I can think of! Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Mark, thanks for the great review! Six contract renewals is incredible - I'm so glad we've been able to help facilitate that partnership. It's also good to hear you appreciate the mix of our chatbot and real human support. We really try to make the compliance and invoicing side of things feel effortless so you can focus on the creative work.

Cheers,

Mathias

Luca M.
LM
Luca M.
People Assistant
Mid-Market (51-1000 emp.)
"Effortless Freelancer Engagement and Compliance"
4.5/5
What do you like best about Worksome?

I really like how easy and quick Worksome is to use. It's great that I've been able to create a framework within our business for engaging with freelancers efficiently. Our resource managers can provide information for contracts and handle all liaison with freelancers. Once the process reaches our team, I can easily and quickly create a contract and provide a platform for our resource managers to approve freelance invoices. The platform to create contracts saves us a lot of time and effort, allowing us more time and energy to focus on other tasks. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Possibly some customization options. So maybe just being able to customize the user interface specifically for myself or my team. And more freedom for this on the user's part. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Luca - it's awesome that the framework you've built is letting the HR team breathe a bit easier! Simplifying that contract hand-off between your resource managers and HR is a huge part of why we built the platform.

I totally get the desire for more UI customization. We try to balance a simple, standardized interface to keep compliance tight, but I hear the need for more personal flexibility for your specific team. If you ever find you need a more tailored way to view or manage your data outside of our standard dashboard, our public API is a great way to sync Worksome info directly into your own internal tools: https://docs.worksome.com/

All the best,

Mathias

Gem A.
GA
Gem A.
Mid-Market (51-1000 emp.)
"Effortless Contractor Management with Impeccable Support"
5/5
What do you like best about Worksome?

I use Worksome to handle our contractor management, and it's great because it allows incredibly quick and compliant contract issuance to our contingent workforce. I love the fantastic UI; the software is incredibly easy and intuitive to operate, and it's backed up by first-class user support. The AI-backed help module quickly finds the correct solution, no matter how complex the problem seems. I can also get patched through to a human right away if needed. This means I can work at a fast pace without getting stalled. Before Worksome, handling contract issues and compliance manually was tedious, but now I can prepare and issue a contract within a couple of minutes, all handled by Worksome. The initial setup was very easy, thanks to a dedicated customer service agent. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I would love to see the ability to generate reports including and using the custom fields on the hire pages. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

This is the kind of review that makes our day. "Prepare and issue a contract within a couple of minutes" is exactly the speed enterprises need when managing a contingent workforce at scale. And glad the AI-backed support is doing its job. That's Worksome Intelligence at work, designed to get you answers fast and route to a human when it matters.

Custom field reporting: great suggestion. We're expanding our reporting capabilities and this is on the list. Appreciate you being specific about it.

Thanks Gem.

Mathias Linnemann, Worksome

Elizabeth C.
EC
Elizabeth C.
"Convenient Payment with Room for Improvement"
3.5/5
What do you like best about Worksome?

I like Worksome for its ease of use and the way it connects directly to my bank. It simplifies the payment process by charging the agency once they approve the invoice, so I don't have to worry about chasing down payments. Also, having their own invoice system is a plus. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

One time I had major issues because I am located in Canada and the agency is in the States. It gave major issues all of a sudden, and I never got an answer as to why, since we had been working for 5 years and it was never an issue before. I'd chalk it up to a system update. Another thing I don't like is I don't get a notification or reminder that my contract is ending. It's frustrating because sometimes I don't bill for a month and then my contract is up, and then I need to contact the agency to re-open, and it's a huge hassle. I also think there seems to be a cap on contract time. Honestly, there aren't a lot of tools on there that I find useful. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

The contract expiry point is really useful feedback. You should absolutely get a notification before a contract is about to close, especially if there's still unbilled work. That's the kind of thing that should just be built in. Taking this one to the product team.

Sorry about the cross-border hiccup. Canada-US payments should be seamless, and if it happens again, ask support to escalate it directly.

Thanks for the honest review, Elizabeth.

Mathias

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Worksome Makes Contracts, Invoicing, and Payments Effortlessly Organized"
5/5
What do you like best about Worksome?

Worksome makes invoicing and payments straightforward, especially for contract work. It keeps jobs, contracts, expenses, and payments in one place, which makes admin much easier. I also like that it gives flexibility to work across different projects while still keeping everything organised and professional. It saves time compared to handling contracts and invoicing manually. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The only issue I’ve noticed is with the mobile version when downloading contracts. On my phone, contract downloads sometimes open incorrectly as unreadable file text instead of a proper PDF, which makes it awkward to review documents on the go. It works perfectly fine on laptop, so improving the mobile contract download experience would make things much smoother. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

The mobile PDF bug is annoying, thank you for flagging it specifically. We'll get that sorted.

Everything else you described is music to our ears. One place for contracts, invoices, expenses, and payments. No chasing paperwork. Focus on the work, not the admin. That's the whole idea behind Worksome as a freelancer management platform, and it's great to hear it's working that way in practice.

Cheers,

Mathias

Justin B.
JB
Justin B.
Director, Engineering Student Life
Higher Education
Enterprise (> 1000 emp.)
"Effortless Contract Management with Some Improvement Needed"
3.5/5
What do you like best about Worksome?

I like that Worksome makes it relatively easy for me to find the contract and payment information and check the status of payments with my client, which saves me from sifting through hundreds of emails for each project. I also appreciate being able to quickly get my tax information at the end of the year. The initial setup was relatively easy with the step-by-step process. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I don't know how to find other clients through Worksome. When I first set up my account, it seemed like I'd be able to find other clients. I also prefer talking with people over talking with robots, and Worksome seems to operate robot-first. Maybe have a tutorial on how to find clients or how to use the platform for that and other things easily accessible. Usually, when I log in, if I don't know what to do, I have to reach out to the help feature. I'd rather have some kind of how-to portal to search. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

The self-service help idea is a really good one. You shouldn't have to reach out to support just to figure out how things work. A proper how-to portal is something we need to build better. Noted.

On finding clients: we could probably do a better job explaining this upfront. Worksome isn't a marketplace where you browse and apply. Companies use the platform to manage and pay their external talent, so new work typically comes through direct invitations from clients. Think of it as the infrastructure behind your freelance engagements rather than a place to discover new ones.

Glad the contracts, payments, and tax info are saving you time though. That's the stuff that should just work.

Mathias

Jeppe H.
JH
Jeppe H.
Small-Business (50 or fewer emp.)
"Effortless Invoicing with Reliable Payments"
5/5
What do you like best about Worksome?

I really like the monthly invoicing process in Worksome. It runs like a dream: I mark my workdays, click submit, and a month later the payment arrives on time, every time. The contract and daily rates are embedded into the system, so invoicing is super simple and very effective. Everything has worked fine from the very start. I received an email with a link to the contract with my customer straight into Worksome, clicked on it, accepted, and after filling in a few essentials like my company name and bank account, I was up and running. It's very easy to use, and the platform provides a service very well. Also, I use an expense management system and I can export the invoices from Worksome into it. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Nothing Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

It's great to hear that being a non-UK freelancer on Worksome has been a smooth experience for you - making international payments feel "local" is exactly what we're going for. I hear you on that first-day admin load; we try to front-load the compliance heavy lifting so that once you're in, you can focus entirely on your design work without ever having to worry about it again.

Mathias - Co-founder

Laura D.
LD
Laura D.
Independent Brand & Experience Strategy Director
Small-Business (50 or fewer emp.)
"Efficient Invoicing Tool for Agency Collaboration"
5/5
What do you like best about Worksome?

I love that it's fast and efficient, and everything is in one place. It's easy to track my invoices and payments and know when I'm expected to be paid. The invoicing process is super seamless, and it acts as a third party between myself and my client, making things run smoothly. I also enjoy how everything is managed efficiently, keeping things nice and clean. Overall, I've really enjoyed working with Worksome. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I don't really use it for looking for new jobs or anything like that or new contracts. It could be integrated with my online software that I use to track my own accounting because I have to raise an invoice in Worksome and then go and raise an invoice in my accounting software so that it reconciles. So it could do that, but it really wasn't a big deal. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Really glad the invoicing flow feels seamless. The "third party that keeps things clean" framing is exactly how we think about it.

The double invoicing point is spot on. Nobody should have to raise the same invoice twice. We're heavily developing our API and MCP integrations right now, and connecting directly to accounting tools like Xero, QuickBooks, and others is a big part of that. The goal is exactly what you're describing: raise it once in Worksome, and it flows through automatically.

You can already explore what's possible at docs.worksome.com. More to come soon.

Mathias, Co-founder

Assan S.
AS
Assan S.
Mid-Market (51-1000 emp.)
"Convenient All-in-One Platform, But Navigation Needs Improvement"
2.5/5
What do you like best about Worksome?

I use Worksome to process work I do for companies and to get paid through it. I value being able to stay within the app for all my processes for a particular job, from signing contracts to getting paid. It allows me to handle everything in one location, which is something I like. I appreciate receiving alerts about what stage the process is in via email or a text alert. The initial setup wasn't too bad; it was quite straightforward. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I think navigating the site could be improved on. It can sometimes be a bit cumbersome. I think the layout isn’t clear enough; you can sometimes get lost within the app. For example, when I am trying to find someone to contact regarding payment, it’s a bit difficult. Sometimes it’s not clear where to go for information. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Having everything from contract to payment in one place is core to what we do, so glad that's landing well.

The navigation feedback is fair and specific, which makes it useful. Finding the right contact for payment queries shouldn't be a treasure hunt. We're investing in making the app clearer and easier to move around in. Don't forget to check the "Worksome Intelligence AI feature" - its able to provide a lot of what you're asking for here. Appreciate you taking the time to spell it out.

Mathias, Co-founder