--- title: Worksmith Workforce Reviews meta\_title: 'Worksmith Workforce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Worksmith Workforce works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 30 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- # Worksmith Workforce Reviews & Product Details Visit Website Progress Retail is a type of retail operations and learning platform designed to help users improve employee productivity, streamline communication, and enhance customer engagement within retail environments. This platform is specifically tailored for retail businesses seeking to optimize their operations and empower their workforce through effective training and task management solutions. The target audience for Progress Retail includes retail managers, team leaders, and employees who are looking to elevate their operational efficiency and customer service capabilities. By providing a centralized hub for training and task management, Progress Retail caters to a diverse range of retail sectors, including apparel, electronics, grocery, and more. The platform is particularly beneficial for organizations that require consistent training and communication across multiple locations, ensuring that all team members are aligned with company goals and best practices. Key features of Progress Retail include a robust learning management system (LMS) that delivers over one million learning hours, allowing employees to access training materials at their convenience. This feature supports a variety of learning styles and helps employees develop the necessary skills to excel in their roles. Additionally, the platform offers smart retail tasks that facilitate daily operations, enabling teams to manage their workflows efficiently and focus on delivering exceptional customer experiences. Progress Retail stands out in its category by combining operational management with employee training, creating a holistic approach to retail success. The platform's emphasis on communication fosters a collaborative environment where employees can share insights and best practices, ultimately leading to improved morale and job satisfaction. By leveraging data analytics, Progress Retail also provides insights into employee performance and engagement, allowing managers to make informed decisions that drive productivity and enhance customer interactions. Overall, Progress Retail serves as a vital tool for retail organizations aiming to modernize their operations and empower their workforce. By integrating training and task management into a single platform, it helps retailers navigate the complexities of the industry while ensuring that their teams are well-equipped to meet the demands of today's retail landscape. * * * Product Website Worksmith Workforce Seller [Worksmith](https://www.g2.com/sellers/worksmith) Discussions [Worksmith Workforce Community](https://www.g2.com/products/worksmith-workforce/discuss) Languages Supported English, French, Italian, Spanish Solution Type Best-of-Breed Overview by Ray Riley Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/worksmith-workforce/pricing) ## Worksmith Workforce Integrations (1) What do users say about integrations? Verified by Worksmith Workforce [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vonigo ](https://www.g2.com/products/vonigo/reviews) Show More ![Jeffrey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey C.") JC Jeffrey C. Mid-Market (51-1000 emp.) 2/19/2026 "Effortless Training Management with Stellar Support" 5/5 What do you like best about Worksmith Workforce? I really enjoy Progress Retail for its training aspect, which is a big deal for us. They create the training for us, and I appreciate that a lot. Another thing I like is their great AI capabilities, which allow us to do a one-stop shop question, and it reads through all the video footage, training, and files stored in Progress Retail to give us the best answer. I also value having a close relationship with Ray, who is always available and helps us use the platform more effectively so we can work smarter. Additionally, I find it valuable that we can give very linear or specific slides or notes, and Progress Retail can generate a learning library or program for the fleet. It's amazing how it makes the information digestible. Lastly, I like being able to get a pulse of the completion rate, which helps us with accountability and visibility into what's happening out there. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? I think right now, it's not an actual app like on the phone. It's a website, still a web-based app. I have to go to a web browser or tap the icon, but it's still the websites. If it was an application, I think that would be the next step. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Progress Retail solves training challenges by creating learning programs from our provided materials. It acts as a one-stop shop for information and tasking, offering a dashboard that keeps our retail fleet informed and accountable. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Katie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie H.") KH Katie H. Retail Operations Manager Mid-Market (51-1000 emp.) 1/30/2026 "Progress Retail Streamlines Operations with an Intuitive Platform and Exceptional Support" 5/5 What do you like best about Worksmith Workforce? Progress Retail has delivered significant value by streamlining both operational execution and communication within a single, centralised platform. As a result, it’s become much easier to manage an ever-changing retail environment, with noticeable improvements in efficiency, alignment, and clarity across teams. The platform is intuitive and makes it straightforward to onboard the wider retail team, which supports quick adoption. Throughout the development and onboarding process, Ray and the Progress Retail team provided exceptional end-to-end support that was consistently reliable and highly professional. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? There are no aspects of the platform that stand out as areas of concern or dissatisfaction. Progress Retail consistently meets expectations across functionality, usability, and support. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Progress Retail has delivered clear, measurable benefits in my role by significantly improving efficiency, visibility, and execution across stores. The task functionality, in particular, has been a major time saver: it allows me to create tailored tasks for individual stores, retrieve responses more easily, and follow up far more effectively. Response rates have increased noticeably, and store time management has improved thanks to the ability to clearly visualise tasks and timelines within each account. More broadly, the platform has become a central hub for operational activity, and communication helping drive stronger alignment and consistency across the retail network. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ally B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally B.") AB Ally B. Head Of Retail Mid-Market (51-1000 emp.) 1/16/2026 "Seamless Implementation Boosting Team Engagement and Visibility Across Head Office/Leadership Teams" 5/5 What do you like best about Worksmith Workforce? The implementation of Progress Retail has been an overwhelmingly positive experience for our retail business. From the outset, Ray and the wider team have been exceptionally supportive, professional, and efficient, making the entire process feel seamless and well-structured. While we are still in the early stages of introducing the platform, we have already observed a notable increase in team engagement. Both our in store and head office teams, find it user friendly, visual and also seamless. The AI function has been the biggest hit with our in store teams. We have already noticed a decline in back and forth questions from our retail teams and also a visibility across communications which is invaluable. We are truly excited about the potential of the platform and look forward to seeing this engagement continue to grow as we further onboard and embed Progress Retail into our day-to-day operations. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? As already discussed with Ray, our biggest opportunity for the platform, would be able to offer Facility Management or form section for our retail teams to register needs with relevant head office departments. This is already in the roadmap of works. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? For our retail teams, the platform is providing clarity and efficiency whilst taking the guess work out of their day to day. At a head office and leadership point of view, the platform allows us to set a framework for completion, excellence and accountability. Also being able to report and track completion rates, and communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. 2/16/2026 "Enhances Organization and Efficiency, Reliable Across Devices" 5/5 What do you like best about Worksmith Workforce? I really like that Progress Retail helps us stay organized and up to date in a rapidly growing company. The trainings are broken down into bite-sized courses, and resources are easy to find, which makes us more effective and efficient in our jobs. The task management features are well-organized with different views. It works on all devices and has proven to be very reliable. The initial setup was very easy, and the team at Progress Retail was an absolute asset in making the process smooth. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? Nothing really - I would personally like to see it used more - possibly for communications to all employees. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Progress Retail keeps us organized and updated in a fast-growing company. It offers bite-sized training courses and organized tasks, making us more effective and efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AC Aasta C. Director of Retail Operations Mid-Market (51-1000 emp.) 2/6/2026 "Streamlined Training Across Locations with Exceptionally Responsive Support" 5/5 What do you like best about Worksmith Workforce? Progress Retail helps streamline training across all locations by keeping everything organized in one place and making it easy to track who has completed required training. On top of that, Ray and his team are incredibly helpful and responsive whenever we have questions, which makes rollout and ongoing use very easy. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? Honestly, there isn’t much to dislike about iProgress Retail. If I had to name one thing, it would just be that I wish there were a dedicated app, as that would make access even easier. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Progress Retail solves the challenge of inconsistent training by giving us one centralized system to assign, track, and verify employee training. It also improves accountability and visibility, so we always know who is trained, what’s completed, and where follow up is needed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zuanyelis R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zuanyelis R.") ZR Zuanyelis R. Marketing Manager & Training Video Developer Mid-Market (51-1000 emp.) 2/9/2026 "Extremely User-Friendly for Managers and Employees Alike" 5/5 What do you like best about Worksmith Workforce? How user-friendly it is once you understand the platform and how to use it! For both the management team and the employees who take the training. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? That it doesn't have an explication video of the platform for new users when they first login. Other than that, is great! Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Solved how we can easily send out training or notifications company-wide, and include time stamps as proof that they were sent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JB Josh B. Regional Manager Mid-Market (51-1000 emp.) 2/13/2026 "Easy to Use Platform, Streamlines resources" 5/5 What do you like best about Worksmith Workforce? Progress Retail helps streamline SOP's. It also creates a very organized hub all our necessary documents to live and is accessible. In addition, super user friendly for our teams. Lastly, it caters to all types of tech users. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? Nothing! It is a great platform and has really complimented our business. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Information storage - condenses and organizes all training resources. User capabilities - the platform can be easily accessed and is very easy to maneuver. The AI capability unlocks the ability for questions to be answered more immediate and/or things to be found throughout the dashboard. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Katia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katia S.") KS Katia S. 2/2/2026 "User-Friendly Platform with Outstanding Support" 5/5 What do you like best about Worksmith Workforce? I like the ease of the platform, making it user-friendly and comfortable for all teams, regardless of their tech capacity. Uploading content is easy, which I really appreciate. Communication with support, especially with Rey, is fantastic. I also value the platform's functionality effectiveness and how AI is incorporated into it. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? It's not so much about the platform itself, but we haven't dedicated enough time to build a roadmap for learning and development. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Progress Retail acts as a bridge from HQ to retail. It's user-friendly, making all teams comfortable with the platform. Uploads are easy, and support communication is fantastic. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CD Christine D. Retail Training Manager Mid-Market (51-1000 emp.) 1/11/2026 "Effortless Onboarding and User-Friendly Experience" 5/5 What do you like best about Worksmith Workforce? Ease of use and organized onboarding process Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? Nothing, it’s amazing and so helpful. Saving me time! Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Task management, organization, accountability, and saving us so much time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex T.") AT Alex T. Director, Retail Experience Enterprise (\> 1000 emp.) 3/10/2025 "A powerful tool built around the front line associate experience" 5/5 What do you like best about Worksmith Workforce? ○ Fully collaborative in preparing for implementation that resulted in a smooth roll out. ○ Simple and clean tool that makes it easy for front end users to navigate and engage with. ○ Wide range of solutions (learning, task management, communication) that minimizes the need for multiple platforms. ○ They truly listen to feedback and we've already seen several changes made to the platform based on our requests. ○ Quick resolutions from technical support team. ○ Easy access and prompt responses from account managers whenever questions arise. Review collected by and hosted on G2.com. What do you dislike about Worksmith Workforce? ○ While it's simple and intuitive for front end users, there is a lot of customization available that can make the administrative view a little overwhelming during the first few weeks as you learn how to navigate it. Review collected by and hosted on G2.com. What problems is Worksmith Workforce solving and how is that benefiting you? Our previous LMS was sunsetting, so that was the original need that prompted our partnership with Progress Retail. Through the transition, we haven't lost any momentum and have actually been seeing a boost in engagement. Now that we are through the initial transition, we are moving to the beginning stages of fully leveraging their task management and communications tools as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Worksmith Workforce? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Worksmith Workforce ](https://www.g2.com/products/worksmith-workforce/discussions/new) GU Guest User What is Progress Retail used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-progress-retail-used-for) [ View all Discussions ](https://www.g2.com/products/worksmith-workforce/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 2 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/worksmith-workforce/pricing) ## Top-Rated Alternatives [ ![YOOBIC](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "YOOBIC") YOOBIC 4.6/5(406) ](https://www.g2.com/products/yoobic/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/worksmith-workforce/competitors/alternatives) ##### Categories on G2 [Retail Management Software](https://www.g2.com/categories/retail-management-software)[Retail Task Management](https://www.g2.com/categories/retail-task-management)[Retail Execution](https://www.g2.com/categories/retail-execution) ##### Explore More [What content curation solutions consolidate posts across multiple social platforms while enforcing content moderation?](https://www.g2.com/discussions/what-content-curation-solutions-consolidate-posts-across-multiple-social-platforms-while-enforcing-content-moderation)[Which web client accelerators have the best caching and compression effectiveness?](https://www.g2.com/discussions/which-web-client-accelerators-have-the-best-caching-and-compression-effectiveness)[Top tools for creating rolling financial forecasts](https://www.g2.com/discussions/top-tools-for-creating-rolling-financial-forecasts) [What is the most affordable work management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-work-management-software-for-smbs)[Which paid search intelligence tools are best for competitive keyword analysis and building a bidding strategy that goes beyond what Google's own planner shows?](https://www.g2.com/discussions/which-paid-search-intelligence-tools-are-best-for-competitive-keyword-analysis-and-building-a-bidding-strategy-that-goes-beyond-what-google-s-own-planner-shows)[What's the most reliable id verification software](https://www.g2.com/discussions/what-s-the-most-reliable-id-verification-software) [Show MoreShow Less](javascript:void(0);)