I like the data insights on clicks and what people are clicking. It is fairly easy to use once you play around in there Review collected by and hosted on G2.com.

I wish there was more customization to it and also better integration with tools like CANVA. It is not overly easy to implement things like videos and hyperlinks Review collected by and hosted on G2.com.

Workshop is user-friendly, clean, and aesthetically pleasing, both for those using the tool and for those on the receiving end of emails. I appreciate Workshop's helpful features, including the calendar overview for at-a-glance planning, campaign highlights, employee text messaging capabilities, and the free templates in the template library. The analytics and reports are great and ready to share as well! Review collected by and hosted on G2.com.

There isn't anything I dislike about Workshop; it is an excellent tool for those looking for an internal email platform for their organization. Review collected by and hosted on G2.com.

I love the Slack integration as it allows us to meet the team where they live with our internal communications! The slack message we send previews all the "Must-Read" highlights of the newsletter (similar to headlines) and encourages higher readership than the traditional email delivery method.

I like the interface and how easy it is to set specific campaigns to easy access. The fact multiple users can seamlessly work within the same dashboards makes collaboration easy. Review collected by and hosted on G2.com.

We have had a but of confusion around the analytics provided on the dashboard. When speaking with the workshop team, it seems as through it is due to the fact we are using Gmail and Slack and these (very popular) tools don't allow for accurate reporting. The team provided great support and removed the inaccurate portion of our dashboard after we flagged the issue.

Would be a great tool for traditional email communications if your team is on other platforms, but for those who use Slack & Gmail, delivery is awesome but analytics are limited/ not always accurate. Review collected by and hosted on G2.com.

Ease of Use, Customer Support, Ease of Integration Review collected by and hosted on G2.com.

Number of Features, we don't need them all Review collected by and hosted on G2.com.

Customization template to setup my communication Review collected by and hosted on G2.com.

Not at the moment. All looks good for me Review collected by and hosted on G2.com.

Ease of use, features, and simple integration Review collected by and hosted on G2.com.

Every time we want additional functionality, they come up with an upgrade! Nothing currently. Review collected by and hosted on G2.com.

Workshop is incredibly easy to use to build effective and engaging emails that also look visually appealing. It's also incredibly easy to manage distribution lists and create new groups to send targeted emails to specific audiences. The team is always supportive and easy to get in touch with if you need something. Integration and implementation were basically seamless, which is great since we use this product every single day. Review collected by and hosted on G2.com.

Overall, I have nothing but positive things to say about Workshop. There are occasional software glitches every now and then, which is expected with any platform. There are minor updates and suggestions I would make to the platform to enhance it for my specific experience, but I think overall it does a great job and saves a lot of time compared to other platforms. Review collected by and hosted on G2.com.

I'm obsessed with all things Workshop. From the moment I expressed interest in getting a quote, the entire team has been nothing short of incredible to work with. They provided all of the necessary security and IT documents I needed to get approval, the onboarding process was incredibly seamless and easy to use, and they ensured I felt comfortable enough to move ahead on my own. In my role, I use Workshop daily and it's become a critical tool in my work. Being able to provide metrics to our leadership team, track against our own progress, and customize our communications to match our branding has been a game changer. To this day, our account manager checks in frequently and even gave us a sneak peek of their 2025 product roadmap -- I'm a fan (and user) for life. Review collected by and hosted on G2.com.

There isn't one thing I do not like about Workshop - their customer service is 10/10 and the tool's usability is a true WYSIWYG. Review collected by and hosted on G2.com.

Workshop has been a game-changer for our Internal Communications team. Its intuitive interface and powerful analytics have completely transformed how we communicate company-wide. The drag-and-drop features make creating communications simple and efficient, while built-in stock images, GIFs, and translation tools streamline the entire process.

The ability to save templates and clone emails has significantly simplified the creation of recurring communications and newsletters.

Before Workshop, we had no visibility into how our messages were performing. Now, with user-friendly analytics, I can easily track employee engagement and leverage those insights to develop strategies that boost future engagement rates. Workshop hasn’t just improved how we communicate—it’s helping us communicate smarter. Review collected by and hosted on G2.com.

Overall, I don't have any complaints about Workshop. If I had to change something, I would make the survey feature more customizable and expand the ability to make custom survey questions rather than just rating metrics. Review collected by and hosted on G2.com.

Workshop makes it so easy for me to create templates for teams and departments across the company. This ensures that our internal communication stays on brand while allowing others the freedom to create and send emails. The email builder is incredibly easy to use and enables me to design a variety of layouts without needing to write any code. My favorite part is the ability to edit for both desktop and mobile, ensuring our emails look great on everyone’s devices.

Overall, Workshop is constantly improving its product and adding features that make internal communication even easier and more streamlined. Review collected by and hosted on G2.com.

The biggest downside I’ve encountered with Workshop is the lack of a way to view all emails that are not attached to campaigns and the inability to restrict some users from editing templates. Both of these concerns have been discussed with the Workshop team, and they were receptive to the feedback, so we hope to see these improvements implemented in the future. Review collected by and hosted on G2.com.