--- title: Workshop Reviews meta_title: 'Workshop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 189 reviews by the users' company size, role or industry to find out how Workshop works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 189 scale: '5' date_modified: '2026-08-14' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Workshop Reviews **Vendor:** Workshop **Category:** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 189 ## About Workshop Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending to Microsoft Teams, Slack, SMS, and more. Backed by powerful AI and automation tools, Workshop helps communicators tackle the day-to-day more effectively: drafting on-brand emails, building dynamic audience lists, personalizing messages by role or location, and analyzing results so you always know what's landing. With Journeys, you can also automate personalized, well-timed sequences (onboarding emails, event follow-ups, benefits reminders, and more!) without adding anything extra to your plate. That means communicators can spend less time pushing messages out and more time focused on the strategy that actually moves people. When a message needs more room to breathe, Pages gives every communication a place to land. Communicators can build branded, mobile-friendly landing pages without any design or IT help, text them directly to frontline and deskless employees via SMS, and update them anytime without breaking a single link. It's the kind of flexibility that helps you reach 100% of your workforce, no matter where they work. Workshop also integrates seamlessly with Outlook, Gmail, SharePoint, Canva, and leading HRIS platforms, so your existing tools keep working the way they should. Most teams are up and running in just two to four weeks, and the impact shows up fast — whether you're a distributed organization trying to reach desk and deskless employees or a growing team that needs a smarter, more scalable way to communicate. That's why organizations like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer trust Workshop to reach every employee and prove the impact of their communications. ## Workshop Pros & Cons **What users like:** - Users love the **ease of use** of Workshop, citing its intuitive design and seamless content organization. (80 reviews) - Users value the **powerful features** of Workshop, enabling effective branding, scheduling, and insightful analytics for communications. (41 reviews) - Users value the **insightful analytics** of Workshop, enabling data-driven improvements in internal communication strategies. (37 reviews) - Users love the **intuitive user interface** of Workshop, making email creation engaging and efficient with customizable options. (27 reviews) - Users value the **easy creation** of engaging, brand-centric emails and appreciate the platform's user-friendly functionality. (26 reviews) - Users commend the **versatile functionality** of Workshop, which enhances email creation, scheduling, and analytics for effective communication. (26 reviews) - Users commend the **exceptional customer support** from Workshop, appreciating their responsiveness and assistance throughout the process. (23 reviews) - Efficiency (21 reviews) - Helpful (20 reviews) - Customization (19 reviews) **What users dislike:** - Users express concern over the **lack of features** , such as limited list integration options in Workshop. (17 reviews) - Users note significant **missing features** like folder organization for emails and enhanced calendar options to improve usability. (15 reviews) - Users face **limitations in email automation** , impacting efficiency in communication processes with Workshop. (11 reviews) - Users express frustration over **limited customization** options, particularly with mail merge and resizing elements in the platform. (10 reviews) - Users find the **limited editing capabilities** frustrating, especially for layout adjustments and table flexibility in Workshop. (7 reviews) - Limited Options (7 reviews) - Limited Design Options (6 reviews) - Feature Deficiency (5 reviews) - Formatting Issues (5 reviews) - Limited Features (5 reviews) ## Workshop Reviews ### 1. Easy-to-Use Email Builder That Brings Our Brand to Life **Rating:** 4.5/5.0 stars **Reviewed by:** Amy D. | Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Workshop?** There are many features I love about Workshop, but the biggest highlight is clear: it allows us to create emails that truly represent and personify our brand and culture. With it, we can build engaging content that users trust and actually want to read. We also have analytics that give us insight into who received a message, who opened it, and what types of content they engage with most. The ability to schedule communications has been a great tool as well. As a team of one, I’m not always available, so being able to draft, prepare, and plan in advance lets me step away with confidence, knowing the message(s) will be sent. It’s also helpful to be able to send on behalf of leaders within the organization, since some communications land better when they come from a recognizable face rather than our generic communications mailbox. I am inside the Workshop platform every day, without fail and it is very functional and easy to use. I also love the new features and add-ons they keep rolling out. **What do you dislike about Workshop?** I’d love to be able to see the date (and time) when users open emails, as well as the last time they opened an email. I’d also love the ability to replace a PDF after an email has already been sent. We’ve run into situations where a PDF needed to be updated, and while it’s easy to replace a link, I haven’t been able to simply swap the old PDF for the new one. That ends up creating the need to send a follow-up communication. **What problems is Workshop solving and how is that benefiting you?** The first problem WorkShop solved for us was the lack of uniform, consistent, branded communications across the organization. By implementing Workshop, we’re able to give our team members the same branded experience that customers receive. We also now have access to analytics that Outlook simply didn’t offer. Being able to go back and confirm that an email was not only delivered, but also opened (and possibly clicked), is extremely helpful in situations like benefits communications, where we sometimes need to prove we sent something to someone. This is a benefit we didn’t necessarily realize we needed at first, but we’re now very glad to have. **Official Response from Cassandra Brooks:** > Amy, Thank you soooo much for this thoughtful review, it made our day!! I love hearing that Workshop helps you create emails that truly feel like your brand, and that the analytics give you real proof instead of just a gut feeling. Outlook really does run on vibes sometimes. As a team of one, being able to schedule ahead and send on behalf of leaders can make all the difference. We designed Workshop with clarity, connection, and a little peace of mind built in, so it means a lot to hear it’s working the way it should for you. And thank you for the thoughtful feedback on open timestamps and swapping PDFs after send. That kind of input is incredibly helpful as we continue improving the product. We’re grateful you trust us with your comms. Here’s to more confident sends and happier Mondays.☀️ - Cassandra ### 2. Transforming our Internal Comms **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany Lohmann B. | Communications and Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Workshop?** Workshop has transformed the way our organization delivers internal communications. Its template system lets us create messages from individual departments while maintaining a consistent, branded look and feel. The analytics offer helpful insight into open rates, reading time, how our employees prefer to receive communications, and overall team member sentiment. In addition, the campaign feature allows us to focus on those same analytics so we can better understand how employees are responding to company-wide and department initiatives. Since we previously had no analytics at all, these foundational metrics have helped us establish a baseline and make more informed adjustments to our internal communications strategy. **What do you dislike about Workshop?** I wish there were a way to organize emails into folders. The main “Email” page can feel cluttered, and the default view sometimes makes it hard to quickly locate specific messages. For the calendar, I’d also like more robust color-coding options so I can differentiate communications by department more easily. **What problems is Workshop solving and how is that benefiting you?** Before using Workshop, our organization wasn’t measuring our internal communication efforts at all. Since adopting Workshop, we’ve been able to establish a clear baseline and use it to make more informed, intentional adjustments to our internal communications strategy. **Official Response from Cassandra Brooks:** > Brittany, This is such a great breakdown, thank you so much for sharing! Love how you called out the balance between consistent, branded comms and giving teams the flexibility to send their own updates. And going from no analytics to actually having a baseline to work from? That’s a huge shift. Also hear you on the email organization and calendar views — finding things quickly and staying visually organized makes a big difference day-to-day. We’re always looking at ways to improve that experience. Thanks again for the thoughtful feedback! — Cassandra @ Workshop ### 3. Enhances Communication with Engaging Features **Rating:** 4.5/5.0 stars **Reviewed by:** Sophia P. **Reviewed Date:** January 22, 2026 **What do you like best about Workshop?** I really like how easy Workshop is to use, especially since I'm not a designer. It allows for personalizations that align with our branding, which is great. I enjoy that we can send messages via Slack with Workshop, so our audience doesn't have to go into a new forum to find a link. Workshop makes organizing information easy, and the ability to track audience engagement, like reading versus scanning the article, clicking on links, and knowing how and when they open the article, is really beneficial. The initial setup was very easy too. **What do you dislike about Workshop?** Having grids or guidelines for designing templates would be a nice addition. Sometimes it's hard to see if graphics are aligned across a large article and the spacers can get confusing when there are multiple rows and elements. Even an 'align' button would be nice. The undo or 'command+z' feature only works for text and can be difficult when trying to find the best layout for an article. It would also be great if more characters were allowed for the Slack message previews. **What problems is Workshop solving and how is that benefiting you?** I use Workshop to make internal communications more engaging with rich media and design, and track audience engagement, which wasn't possible with Slack alone. **Official Response from Cassandra Brooks:** > Sophia, Thank you so much for taking the time to share this!! We really appreciate it. Hearing that Workshop feels easy to use, even without a design background is exactly what we aim for! It’s also great to hear that the branding flexibility, Slack integration, and engagement insights are making a real difference for your team. And thank you as well for the thoughtful suggestions around layout tools and Slack previews. Feedback like this helps us continue refining and improving the experience. We’re so grateful you’re using Workshop and trusting us with your communications. 💙 - Cassandra ### 4. Powerful Analytics & Targeting & Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica D. | Sr. Manager, OD Community, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Workshop?** Workshop is my go-to communication platform for employee outreach because of its powerful analytics and targeting capabilities. I love being able to see who has opened a message, retarget those who haven’t, and measure engagement in real time. It’s allowed me to communicate more strategically, thus engaging employees effectively without overloading those who already stay up to date. The texting feature has also been a game-changer, helping me reach employees quickly and efficiently with timely or urgent updates. And if anything does go wrong, Austin Parks is super responsive and helpful. I use Workshop every weekday because it's now a tool I can't go without! **What do you dislike about Workshop?** There is not much I dislike about Workshop. If anything, can you please move the text editor box (the black one) to the left side of the screen? It always pops up directly covering the "copy" or "delete" buttons in text boxes, which I find frustrating. Hope that makes sense. Overall, Workshop is awesome, it's just small things that are annoying sometimes. I wish I could put the clickable menu into iOS, I wish I could embed videos directly into the emails. **What problems is Workshop solving and how is that benefiting you?** Workshop helps us communicate in a more engaging and effective way. It allows us to share messages that are not only informative but also visually appealing and fun. The ability to embed photos and GIFs directly into emails, without formatting issues or triggering spam filters, has been a game-changer for grabbing attention and ensuring key messages are seen and understood. Beyond our monthly newsletter, we also use Workshop for important, trackable communications such as employee training announcements and one-question surveys to check in with our doctors. These features allow us to engage with our team on a deeper level than a traditional email ever could. **Official Response from Cassandra Brooks:** > Jessica, thank you so much for such an incredible review! We love hearing how Workshop’s analytics, targeting, and texting features are helping you communicate more strategically and effectively with your team. It’s awesome to know it’s become a go-to part of your daily workflow! We’ll also pass along your shoutout to Austin — he’ll be so happy to hear! And thank you for sharing those thoughtful suggestions around the text editor and embedding options. That kind of feedback helps us keep improving the experience for all! We’re so glad Workshop has become a key part of your communications toolkit, and we appreciate you taking the time to share your experience! 💙 ### 5. User-Friendly and Customizable with Clean Outputs **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer L. **Reviewed Date:** January 21, 2026 **What do you like best about Workshop?** I find Workshop to be a user-friendly experience, and I appreciate that it is mobile responsive. I like being able to drag text blocks, photos, and buttons into the content area, which makes it easy to build customizable templates. I also like that communications look very clean, and as a user, I found the initial setup pretty easy. **What do you dislike about Workshop?** The mail merge isn't great, I want it to have the same functions as Word's mail merge. I want the mail merge to be customized depending on the data, like putting data into an Excel or another platform's table and mail merge being able to speak to that data. I also don't like that you can't change the size of tables. I want to change the cell's size. **What problems is Workshop solving and how is that benefiting you?** Workshop provides a user-friendly experience for sending communications, is mobile responsive, and makes it easy to build customizable templates with a clean look. **Official Response from Cassandra Brooks:** > Really appreciate you sharing this — thank you. Love hearing that the editor and templates are making things easy and flexible on your side, and that everything feels clean and polished. Also hear you on the mail merge and table limitations — that’s really helpful feedback. If you’re running into specific use cases there, our team would be happy to dig in with you and see what’s possible (or where we can help bridge the gap). — Cassandra @ Workshop ### 6. Seamless Employee Communication with Workshop and Outlook Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan J. | Marketing & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Workshop?** We switched to Workshop from Constant Contact when we were having problems with our emails not delivering. We love that Workshop integrates with our Outlook emails, so we know all our employees are receiving our communications. We also communicate with our employees through text, and Workshop makes it easy to send both internal emails and texts simultaneously. The calendar feature makes it easy to see what communications our team has planned. Workshop is constantly innovating, taking customer feedback to heart, and looking for ways to make our experience better. **What do you dislike about Workshop?** We honestly don't have any cons for Workshop. We do wish that they had an events feature. It would make it great for tracking internal event attendees, sending communication about the event, and follow-up surveys afterward. **What problems is Workshop solving and how is that benefiting you?** Workshop helps us communicate internally with our 800+ employees across three states. Most of our 800 employees are out in the field, not the office, so we find that Workshop allows us to communicate important information quickly through email and text. ### 7. Seamless Setup and Powerful HRIS Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Katie D. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Workshop?** I love that our lists automatically sync from our HRIS and that we can create targeted lists. I also love that we can customize what fields we use from our HRIS to sync. The setup was seamless on the Workshop side. **What do you dislike about Workshop?** Journeys are still a work in progress. I'd like to be able to have one running each week, resending the same email to the same group at a specific time each week. Also, I'd love the ability to choose an email and 'send to more' instead of creating a new email. **What problems is Workshop solving and how is that benefiting you?** I use Workshop for internal communications. It solves deliverability concerns and segmented sends. I love that our lists automatically sync from our HRIS, allowing us to create targeted lists and customize fields. ### 8. Seamless Communication with Modern Features **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Product Owner Digital Learning, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Workshop?** I find Workshop to be a highly effective tool for our communications platform at Travel Counselors. It was very easy to adopt due to its modern features and functionality that align with what one would expect from a contemporary communications platform. The transition to Workshop was seamless as it offers enhanced capabilities compared to our old system. In particular, I appreciate the template system, which ensures that all of our communications go out on brand. Embedding content and conducting instant feedback surveys through polls is straightforward and efficient. The ability to conduct scheduled communications ensures nothing is overlooked, which is crucial for a business with a global presence of 2,000 franchisees. Furthermore, the Canva integration is a significant advantage, allowing us to seamlessly incorporate imagery and content into our communications. Importantly, Workshop delivers on what it promises for internal corporate communications, exceeding expectations without overselling, which is invaluable. Overall, its features make it easy to keep our team aligned and informed, embodying our brand and values effectively. **What do you dislike about Workshop?** I would like to have the ability to change communication based on specific rules or an individual's performance or role within the business. Although Workshop allows sending communications with different tones to various departments, it would be beneficial if it could tailor messages even further, such as in sales roles, where messages might need to be adjusted based on performance. Additionally, integrating with tools like Power BI for such dynamic communication adjustments would be a valuable feature. **What problems is Workshop solving and how is that benefiting you?** I find Workshop streamlines our global communications, keeping 2,000 franchisees aligned. It supports branding and facilitates instant feedback. The template and scheduling systems ensure on-brand messaging and timely communications, while Canva integration makes embedding content seamless. **Official Response from Cassandra Brooks:** > Thank you so much for the thoughtful review. We’re really glad to hear that Workshop’s templates, polls, scheduling, and Canva integration are helping your team stay aligned and on brand across such a large global network. Knowing the switch to Workshop felt smooth and modern truly makes our day. On the personalization side, one quick note that might be helpful. Workshop can segment on any list you create, not just departments, so if you build automatic lists based on role, performance, or other criteria, you can absolutely tailor versions of a message for each group. You’re also right that we don’t have a native Power BI integration at the moment. Many customers connect Workshop to Power BI using the Workshop API, so if you want to pull dynamic data into your comms, that’s definitely possible with a little help from someone on your team. Your Customer Success Manager would be more than happy to talk through list setup or API options whenever you’d like. Thank you again for taking the time to share such thoughtful feedback — we’re so grateful to have you with us. - Cassandra ### 9. Workshop Boosts Communication Strategy and Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Workshop?** Internal communicators know that it's SO difficult to measure our impact, so we'll take any advantage we can get. Through Workshop, we've been able to expand how we measure performance of our communications, which allows us to focus on the methods that work best for our team. Since implementing Workshop, we've been able to dial into our strategy more and spend our time working on the projects that matter, not having to worry about how we'll get the message out. Employees have taken notice of the levels of customization and templatization we've been able to deliver to our teams. Over our first year, we've been especially grateful for the high level of support we've received as we've implemented and expanded our use of the platform. The team has also been very receptive to our feedback throughout the process. **What do you dislike about Workshop?** Workshop has met most of our needs, but as a newer solution there are times where we find a few gaps in features that would be nice to have. They move quickly with releases, however, and anytime we've had a request the team has been very receptive to our feedback, so we feel confident they'll continue to innovate in the future. **What problems is Workshop solving and how is that benefiting you?** In the past, we lacked a dependable method for evaluating our communications. Workshop has addressed this need, and it's evident from their direction that they are committed to further enhancing the ways we, as communicators, operate and demonstrate our impact and ROI. **Official Response from Cassandra Brooks:** > This is such a thoughtful review — thank you for sharing it. Being able to measure impact and actually act on those insights is a big shift, so it’s great to hear Workshop is helping you focus on what works and spend more time on the projects that matter. And love that your employees are noticing the added level of customization and consistency — that’s a huge win. Also means a lot to hear your kind words about our team. We really value that partnership and the feedback you’ve shared along the way. Appreciate you being on this journey with us! — Cassandra @ Workshop ### 10. Intuitive Interface, Needs Better Email Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Brett B. **Reviewed Date:** January 21, 2026 **What do you like best about Workshop?** I enjoy the user interface and the design of Workshop. I find it to be very simple and easy to understand, and fairly easy to use. I find the system to be modern and user-friendly. **What do you dislike about Workshop?** I'd like better integration for building emails, especially when it comes to inserting text or information. When I'm trying to create a list of items or action items, everything feels very segmented, and I wish it was a bit more streamlined into one operational phase. **What problems is Workshop solving and how is that benefiting you?** Workshop creates a centralized workflow, allowing me to communicate effectively and share consistent messages across teams. **Official Response from Cassandra Brooks:** > Really appreciate you sharing this — thank you. Great to hear the UI is landing as clean and easy to navigate. And also hear you on the email-building experience — especially around creating lists and keeping things flowing naturally. That kind of friction can add up. Super helpful feedback for us as we keep improving things. — Cassandra @ Workshop ### 11. Awesome Tool for Internal Communicators **Rating:** 4.5/5.0 stars **Reviewed by:** Angela R. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Workshop?** Workshop is very user-friendly and I love the analytics capabilities to report back to leaders on our content engagement. **What do you dislike about Workshop?** I wish certain features were not an add-on, such as Pages or surveys. **What problems is Workshop solving and how is that benefiting you?** Workshop allows us to reach our deskless employees at a nonprofit in the hunger relief space. Our staff is dedicated to the mission, and they need up-to-date information on our initiatives and work. I love that I can share updates by email and QR code to reach employees on digital signage. **Official Response from Cassandra Brooks:** > Thank you so much for the great review! We’re thrilled to hear that Workshop’s been easy to use and that the analytics are helping you show the impact of your communications. We really appreciate the feedback on add-ons like Pages and surveys — that’s super helpful for our team as we keep improving the platform. Thank you for choosing Workshop! - Cassandra ### 12. Easy to Use and Professional, But Collaboration Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Workshop?** Platform is simple to use. Newsletters look professional. Customer service is prompt. employee directory integration and metrics. **What do you dislike about Workshop?** The platform does not perform when collaborating. Buggy issues in sharing templates and no more than 1 person can work in a template at the same time. Yet error messages do not inform so work is lost. Very frustrating. Customer support could be more sympathetic and not simply blame the user when issue is actually one with the platform. **What problems is Workshop solving and how is that benefiting you?** Providing professional looking newsletters for staff engagement. **Official Response from Cassandra Brooks:** > Thank you for taking the time to share your experience. We’re so glad to hear that you find Workshop simple to use and that it’s helping you create professional, engaging newsletters for your team. We really appreciate your honest feedback about collaboration and template sharing. We know how important real-time editing and smooth teamwork are, and we’re actively working on improvements to make collaboration more reliable and seamless. Your input helps us continue to build a better experience for every communicator — thank you for helping us get there. - Cassandra ### 13. Intuitive Platform with Outstanding Support and Solid Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Workshop?** The platform is incredibly user-friendly with a clean, intuitive interface. What really stood out was the outstanding support we received throughout the entire sales process and onboarding. Everything was seamless with a smooth hand-off between teams. Everyone we've interacted with has been highly responsive and genuinely helpful. The features are great, and everything works effortlessly, which has made adoption simple and fast. I also love the look and feel you can create with Workshop. It allows for professional, branded communications that actually feel engaging. On top of that, the analytics behind it are solid, giving us the insights we need to track performance and continuously improve. **What do you dislike about Workshop?** The main downside so far is the lack of automation between Workshop and BambooHR, which would really streamline some of our internal comms processes. We're also currently waiting on two key updates: (1) the ability to automate sending work anniversary and birthday emails, and (2) the option to trigger automated email series (like a multi-email onboarding flow for new employees). The good news is that both features are on the roadmap and expected to launch by EOY at the latest. So far, the Workshop team has always delivered on their promises, so I’m confident these updates are coming soon. **What problems is Workshop solving and how is that benefiting you?** Improve communication flow Provide much needed email analytics Better digital employee experience & improve engagement **Official Response from Cassandra Brooks:** > Thanks so much for the thoughtful review! We're glad to hear that Workshop’s intuitive design, seamless onboarding, and responsive support have made such a positive impression. It’s great to know the platform has helped you quickly adopt branded, engaging communications—with the analytics to back it up. We also appreciate your feedback on automation. You're right: deeper BambooHR integration and automated workflows are on our roadmap and expected by year-end. We're committed to delivering on these and will keep you posted as they roll out. Thanks again for sharing your experience—we’re excited to keep growing with you! -Cassandra ### 14. Review of Workshop **Rating:** 3.5/5.0 stars **Reviewed by:** Julie B. | Director of Global Marketing, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Workshop?** Ease of email development. Ability to track. I use this for all corporate communications. **What do you dislike about Workshop?** Missing some features - one in particular is how you can't eliminate individuals from a list. You have to create a new list. This is messy and unnecessary. I've used HubSpot for 15+ years - I do this easily in HubSpot. **What problems is Workshop solving and how is that benefiting you?** One place for all communications **Official Response from Cassandra Brooks:** > Hi Julie, thanks so much for sharing your feedback. We’re thrilled to hear that Workshop has made email creation and tracking easier for your team. You mentioned not being able to remove individuals from a list without creating a new one. The good news is that this capability is now available in Workshop today! We actually built it for communicators who were running into this exact issue, so we’re excited to help you take advantage of it. If you’d like a quick walkthrough or want us to double-check your setup, our team is more than happy to help. Thanks again for the thoughtful review — we really appreciate you! ### 15. Great option for creating and sending internal company emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Workshop?** Workshop has an easy to use email creation plug and play format. I have been able to figure the majority of its functions by just simply going through the buttons. Its a well planned out UX/UI. I love seeing the analytics piece. **What do you dislike about Workshop?** The biggest opportunity for making Workshop better is creating a back and/or undo button function. In that same vein it would be helpful if the program responded to keyboard shortcuts like undo or redo. I also wish I could have a group dashboard of multiple campaigns for the analytics. In my company several different departments use this tool and the current dashboard is every email that is sent. I wish I could see the stats for the emails that just my department sent. **What problems is Workshop solving and how is that benefiting you?** I initially suggested that my team switch to Workshop because we would be able to use our official brand fonts and colors on the platform. **Official Response from Cassandra Brooks:** > We can't say thank you enough for this feedback! Knowing Workshop has been an easy-to-use internal email tool for your team makes us so happy! We truly appreciate the insights you've shared. We wanted to let you know that Workshop does have an undo/redo button - you can find it in the bottom left corner of the email platform. That said, we completely understand the value of keyboard shortcuts for efficiency and have passed along your request to our product team. As for analytics, we hear you! More diversified analytics options are on the way for users on specific plans, including better ways to view stats by departments. We know how important it is to have clear, segmented insights, and we're excited to roll out these new features soon. Thank you again for your feedback - it helps us continue improving and meeting the needs of our customers. Please keep sharing, and if you ever need support, don't hesitate to reach out - we're always happy to help! ## Workshop Discussions - [How has Workshop helped you keep company emails organized and easy to track?](https://www.g2.com/discussions/how-has-workshop-helped-you-keep-company-emails-organized-and-easy-to-track) - 1 comment, 1 upvote - [What is Workshop used for?](https://www.g2.com/discussions/what-is-workshop-used-for) - 1 comment - [View Workshop pricing details and edition comparison](https://www.g2.com/products/workshop/reviews?filters%5Bsentiment_snippet%5D=1742518&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A32%3A00+-0500&secure%5Bsession_id%5D=885cded8-1c7d-472d-9cea-b9d5d99e33a1&secure%5Btoken%5D=004e7d12bb4d53f39b2b66bade410a8453c2c69c6c8969b627a5ed832b1cfc59&format=llm_user) ## Workshop Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Workshop Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Search/Filter - Event Calendar - Employee Database - Activity Dashboard - Tagging - Customizable Templates - Discussions/Forums - Document Storage - Drag & Drop - API - Role-Based Permissions - Real-Time Updates - Data Import/Export - Reporting & Statistics - Access Controls/Permissions - Commenting/Notes - AI Copilot - Customizable Branding - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Single Sign On - Engagement Tracking - Blogs - @mentions ## Top Workshop Alternatives - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.4/5.0 (215 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews) - [ContactMonkey](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) - 4.4/5.0 (212 reviews)