---
title: Workshop Software Reviews
meta_title: 'Workshop Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Workshop Software works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 7
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Automotive
  url: https://www.g2.com/categories/automotive
---

# Workshop Software Reviews
**Vendor:** Workshop Software  
**Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 7
## About Workshop Software
Super simple to use and fully featured Auto Shop Management Software. Turn your workshop into a streamlined profit machine. Free trial. No commitment. No lock-in contracts, ever. From the simplest shop to multi-branch operations, there is a solution for every auto shop. Direct integration with major accounting packages such as QuickBooks and Xero plus Automotive integrations with CarFax, PartsTech, TireMetrix, TireConnect VV Garage, MOTOR labor times and more. Save time and money with Workshop Software. Take out a free trial and see how it compares with your current shop management system. Sales & support locations in North America & Australia.



## Workshop Software Pros & Cons
**What users like:**

- Users value the **customer communication features** that enhance notes and storytelling for efficient service tracking. (1 reviews)
- Users value the **customer support features** in Workshop Software for their ability to document visits comprehensively. (1 reviews)
- Users value the **customer view comment section** on invoices, enhancing communication and record-keeping for visits. (1 reviews)
- Users find the **comment section dual view** invaluable for tracking customer interactions and internal notes effectively. (1 reviews)

**What users dislike:**

- Users find **invoicing issues** frustrating, especially with limited editing options and poor layout for service separation. (1 reviews)
- Users are frustrated by the **poor interface design** , which hinders invoice editing and categorization of services. (1 reviews)

## Workshop Software Reviews
  ### 1. Personal Experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Tatyanna B. | Service / Parts Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Workshop Software?**

I liked how the comment section on the bottom of the invoice was a customer view side and the other side was internal only. It allows you to write a story from beginning to end and have notes stored about that visit that you could return back to if needed.

**What do you dislike about Workshop Software?**

Once the invoice has been processed out you cannot go back in and add more notes that may have been missed. Also did not like how the invoice was laid out all in 1 category and can't seperate per service.

**What problems is Workshop Software solving and how is that benefiting you?**

I didn't use workshop for too long so not completely sure of all the functions that were available to ease workflow, but no longer use Workshop so there currently are no benefits at this time. The customer support was there when needed but due to different time zones if the software was not working one of the days they were not open to be able to help resolve issues and could no longer use the software for the day until almost closing (when their main call in location was opening)



- [View Workshop Software pricing details and edition comparison](https://www.g2.com/products/workshop-software-workshop-software/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-03+10%3A30%3A45+-0500&secure%5Bsession_id%5D=442abe5f-d6c7-47be-abd8-20ebf73d36d8&secure%5Btoken%5D=531239faa644d900f34015993a479a56dfb99f9d8c350f6261467db28e02b700&format=llm_user)

## Workshop Software Features
**Shop Management**
- Estimates and Invoicing
- Parts Purchasing
- Inventory Management
- Service Orders
- Labor Tracking

**Operations Management - Auto Shop Management**
- Appointment Scheduling
- Inventory Management
- Task Management
- Digital Vehicle Inspection (DVI)
- Employee Management

**Technician Tools**
- Preventative Maintenance and Inspections
- Task Alerts
- Labor Times and Wire Diagrams

**Customer Relationship Management - Auto Shop Management**
- Automated Reminders
- Marketing
- CRM

**Customer Management**
- Repair Updates
- Customer Portal

**Financial Management - Auto Shop Management**
- Reports and Analytics
- Billing and Invoicing
- Estimating

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