Workiz has cut my invoicing time by more than half. All of my accounting processes have been streamlined. It has freed me up to work on other aspects of the business. Review collected by and hosted on G2.com.

We are still in the first several months of using the program and are learning all of its features. Review collected by and hosted on G2.com.

Integrated phone system and automations. Review collected by and hosted on G2.com.

Extra automations and pricing on them. Limited mins on phone plans ( it works for me but could be better ) Review collected by and hosted on G2.com.

The software has grown and improved over time, the team were very helpful in setting it up Review collected by and hosted on G2.com.

the pricing is what stopped us from using it for longer. Review collected by and hosted on G2.com.

What I like most about Workiz is the Convenience. Even if I'm not at the office, or near my computer, I can still update jobs and contact customers with ease through the Workiz mobile app. I can upload attachments, enter payments, review notes and customer info, everything! My favorite software by far. Also, the customer support team is unmatched! I'm always assisted in such a timely manner. Review collected by and hosted on G2.com.

One limitation I've noticed is the inability to schedule multiple jobs within the same timeframe simultaneously. It would be a great time-saver if there were a way to batch-schedule similar tasks, especially for high-volume workflows. That said, the rest of the scheduling features are solid and work well for most use cases. Review collected by and hosted on G2.com.

Workiz covers all the bases for our business, estimating to customer project management. Review collected by and hosted on G2.com.

There are many add on integrations that you have to apply to get the full use of this crm, the app and web application is very different but play a part in being able to access customer info on the fly. The scheduling aspect needs improved or a solid solution to work intuitively with the field guys without hassle. Review collected by and hosted on G2.com.

Workiz has the best presentation for quoting that I have experienced. Keeping the pictures on that band that follows down the whole quote is perfect. The pictures included make training 10x easier and also ID GUESS also makes it easier for the customer to understand and IMHO derive value from the pic and the description.

only reason its not a 10 is im new to this app Review collected by and hosted on G2.com.

Eh, having the cost column showing on my screen is very award. I do in home sales. sooo sometimes people might be right up on me and ITS SUPER AKWARD for them to see my margin and markup. sooo yea being able to have a hidden mode would be super beneficial Review collected by and hosted on G2.com.

Workiz makes scheduling, invoicing, and team management simple. It’s user-friendly, saves us time, and keeps our garage door repair business running smoothly. Highly recommended for service pros! Review collected by and hosted on G2.com.

Workiz is a strong platform, but it can feel a bit overwhelming at first due to the number of features. Some customization options are limited, and the mobile app occasionally lags. That said, their support team is responsive and continually improving the product. Review collected by and hosted on G2.com.

I had an issues with the workiz phone not refreshing and contacted support right away about the issue. Workiz support was very quick and efficient to the point where my issue was resolved in a few minutes. Overall great service from workiz support chat. Review collected by and hosted on G2.com.

Technical errors every now and then, but solvable. Review collected by and hosted on G2.com.

Workiz is an excellent platform for managing my home service business. Its user-friendly interface, powerful scheduling tools, and robust reporting features make day-to-day operations smooth and efficient. The system itself is reliable and offers great functionality for teams of any size. Overall, it's a fantastic tool—just wish the customer support matched the quality of the software! Review collected by and hosted on G2.com.

I’ve been a loyal Workiz user and advocate for years, recommending it to numerous home service business owners and even hosting online sessions to show how great the platform is. But my recent experience has completely shattered my trust in the company.

In September, I contacted Workiz to reduce the number of accounts from 10 to 5, as I only use 4. The representative assured me the change would be made, but nothing happened. I was still charged for 10 accounts for the next two months.

When I reached out again, another representative promised to fix the issue. Yet, three days ago, I was charged $800 AGAIN for 10 accounts!

This isn’t just frustrating—it’s unacceptable. Despite multiple attempts to resolve the issue, Workiz has failed to follow through. At this point, I feel that speaking directly to them is pointless.

As a member of several home service business owner communities, I’ve always encouraged others to switch to Workiz. But after this experience, I’ll be advising everyone to stay away and consider alternatives like Housecall Pro.

Workiz’s lack of accountability and poor handling of customer concerns is incredibly disappointing. I hope they take these issues seriously and start prioritizing their customers before they lose even more of their loyal base. Review collected by and hosted on G2.com.

Workiz has a solution for every aspect of my business needs, from financing options to auto review requests to technician assigned jobs… easy to work with, this is not only a POS system but also a CRM that works well!

I’ve been using many different apps in the past, but Workiz is the only one that made me stay.

Truly worth the investment. Review collected by and hosted on G2.com.

Hmmm really couldnt find a downside, ill update when I will. Review collected by and hosted on G2.com.