I like how Workiz keeps my business operations organized. I really appreciate the way we can have all our messaging, appointments, and call features integrated. These features are really valuable for running my junk removal business efficiently. Review collected by and hosted on G2.com.

And sometimes the automations trigger when they're not supposed to. Review collected by and hosted on G2.com.

It is easily customizable to your business. There are so many features to help streamline daily tasks and run an operation, keeping everything organized. They also many workshops to help better your business which I enjoy listening to. It was pretty easy to get set up, but takes time to get it the way that works best for your business and you always learn as you go. Review collected by and hosted on G2.com.

Sometimes there are glitches, but they are few and far in between. When they happen, they get resolved pretty quickly. Review collected by and hosted on G2.com.

We have used Workiz from the very beginning and have seeing it grow into the company it is now. Temporarily we left to explore other options, but we came back to Workiz. I enjoy the simplicity, easy to navigate at and the same time appreciate all it has to offer. Their customer support is very helpful and hands on. Because it is a growing company and they are constantly adding on features I appreciate that they reach out to their customers and give us the opportunity to request features on a platform that others can vote on. Overall, I am very happy with this company Review collected by and hosted on G2.com.

Whenever I come across and issue, their customer service team is on top of it and makes sure concerns are addressed, if they cannot assist, they make sure to escalate it. Review collected by and hosted on G2.com.

interface is nice but lacking core financial billing tools. Review collected by and hosted on G2.com.

they have conned us into a fake annual contract when we deemed their software is unable to meet our business needs they are holding us hostage and making us pay even tho we never agreed to any annual commitments. they are petty and small time because they are losing customers. Review collected by and hosted on G2.com.

Workiz has made scheduling and dispatching incredibly efficient. The drag‑and‑drop calendar is easy to use, and the built-in phone and messaging system lets our team communicate with clients directly—no need to switch apps. We also love the automated reminders and follow-ups, which help reduce no-shows and keep clients informed. Review collected by and hosted on G2.com.

The mobile app could use some improvement—it sometimes glitches or runs slowly, especially when switching between views. Also, some advanced customization features, like editing custom fields in bulk, feel limited or unintuitive. Review collected by and hosted on G2.com.

I love the user friendliness of Workiz. There is not a super steep learning curve in terms of using it and its features. Speaking of features, the automations are awesome and really help deliver a great customer experience for our clients. Implementation has been very easy. Customer support is fairly good. We use the software every day! and it very easily integrated with QuickBooks online for us. We have not tried the other software integrations just yet. Review collected by and hosted on G2.com.

The downside for me is the ability to track technician KPI's. These are SUPER important and it just isn't readily available information on Workiz. Once that is sorted out, i believe Workiz has the potential to contend with some of the "Titan's" of the Home Services CRM world. Review collected by and hosted on G2.com.

Honestly, it just works. I can quote a job, schedule it, send invoices, and collect payment without jumping between different apps. My last system was a mess - I'd spend half my day just trying to figure out where I put customer info. With Workiz, I actually had one person help me set everything up instead of getting passed around to different people every time I called. That made a huge difference. Plus I only pay for what I actually use, which helps keep costs down. Review collected by and hosted on G2.com.

The features i am often are upcoming and are not to be live until next month. I need easier notes on new job orders and smarter delete tag system.you can't really customize the jobs lobby columns much. Review collected by and hosted on G2.com.

Customizable, integrated estimates & invoices. Ease of employee management and scheduling. Inventory & equipment management. Custom field creation makes it just right for our needs. Myriad of integrations available, several of which are using effectively. Customer support is quick to respond. Vast help center with easy to search, upvote, and submit feedback/suggestions. We use Workiz all day, every day! Overall, it's far less complicated and more intuitive to implement than other CRM & software programs we've used. We are able to utilize Workiz far more than any other platform we've tried in the history of our company! Review collected by and hosted on G2.com.

Like any software, it has it's unique quirks that take getting used to; like the default estimate and invoice are customizable, but can't be changed to full custom versions. Though you can build from scratch your own versions in the software and use them as attachments that can be sent as easily as the default ones. Quirky, see? Another quirk I haven't gotten around yet is the FIRST LAST name of a client default as the identifier of a client vs the Company Name. It's not a deal-breaker, just a quirk I'm still looking for a work around until a selector is enabled to allow me to choose which identifier I want to use for the client. Review collected by and hosted on G2.com.

Absolutely nothing. Overpriced, poorly designed, and full of hidden fees. Worst CRM experience ever. Review collected by and hosted on G2.com.

Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant. Review collected by and hosted on G2.com.

I like how easy to understand workiz. Its very simple yet everything that you need is in there. Also the customer service is superb Review collected by and hosted on G2.com.

None so far. I do love using workiz since it is very easy to use. Review collected by and hosted on G2.com.