---
title: Workiz Reviews
meta_title: 'Workiz Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 238 reviews by the users' company size, role or industry
  to find out how Workiz works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 238
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Workiz Reviews
**Vendor:** Workiz  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 238
## About Workiz
You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps. No slowing down. Just real solutions that keep pace with your ambition. You know where you’re going. Workiz is here to help you get there, faster. With real AI and smart automation working in the background, Workiz simplifies your operations, strengthens customer relationships, and grows your service business. Trusted by over 120,000 service pros, Workiz helps you streamline your day-to-day, increase revenue, and deliver a superior customer experience. Win more jobs with tools like Genius Answering, Angi, Thumbtack, and Google’s Local Services Ads. Impress customers and stay connected with real-time communication through the Workiz mobile app. And manage everything from one central hub, syncing seamlessly with QuickBooks, Stripe, CompanyCam, and more — all from your Workiz dashboard. Book a free demo: https://link.workiz.com/g2 Try Workiz free for 7 days: https://link.workiz.com/g2-trial #FieldService #FSM #HomeServiceBusiness #ServicePros #Contractors #SmallBusinessGrowth #HVAC #Plumbing #Locksmith #ApplianceRepair #Electricians #JunkRemoval #Workiz #BusinessAutomation #SmartScheduling



## Workiz Pros & Cons
**What users like:**

- Users value the **exemplary customer support** from Workiz, enhancing their experience with timely communication and effective assistance. (21 reviews)
- Users find Workiz to be **extremely easy to use** , effectively streamlining operations and enhancing business efficiency. (17 reviews)
- Users love the **user-friendly interface** of Workiz, enhancing communication and streamlining business processes effortlessly. (17 reviews)
- Users value the **seamless integrations** of Workiz, enhancing communication and streamlining business operations effectively. (13 reviews)
- Users appreciate the **user-friendly scheduling management** of Workiz, streamlining operations and enhancing team efficiency. (9 reviews)
- Easy Integration (7 reviews)
- Navigation Ease (6 reviews)
- Time Management (6 reviews)
- Easy Setup (5 reviews)
- Innovation (5 reviews)

**What users dislike:**

- Users experience **customization difficulties** with Workiz, finding limited options and quirks in the interface challenging. (10 reviews)
- Users find the **pricing too high** , leading to frustration and consideration of alternatives like Housecall Pro. (8 reviews)
- Users indicate that **improvement is needed** in the mobile app’s flow, UI efficiency, and pricing structure. (7 reviews)
- Users note a **learning curve** for new users, particularly with automations, templates, and setting up features effectively. (7 reviews)
- Users express that the **pricing is expensive** and often leads to additional unforeseen costs. (6 reviews)
- Users express frustration over **poor support** , citing issues with customer service and deceptive practices affecting their experience. (6 reviews)
- Mobile Limitations (5 reviews)
- Poor Design (4 reviews)
- Reporting Issues (4 reviews)
- Users find **feature limitations** in Workiz, particularly lacking customization options and a robust sales feature for reps. (3 reviews)

## Workiz Reviews
  ### 1. GREAT SOFTWARE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

Workiz is user-friendly with all the functions to help you grow your business. From working lead, Sales & marketing, workiz has everything you need to grow your business and, more importantly, keep all of your company records @ your fingertips.

**What do you dislike about Workiz?**

No dislikes!! Again the software has everything, i didn't even mention the fully integrated phone system with text capability.

**Recommendations to others considering Workiz:**

If you want software that's fully capable of handling all tasks required to grow your business, this is your software.

**What problems is Workiz solving and how is that benefiting you?**

Workiz, solved my organizational problems and saved me money with their phone system, allowing me to port my current number from a previous provider.

**Official Response from Aviv Canaani:**

> Love it!
No dislikes? You're too kind <3

Thanks for the great review!

  ### 2. User friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cris F. | Administrative Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about Workiz?**

Easy scheduling. Invoicing and accesibility

**What do you dislike about Workiz?**

Its a little expensive. But with the application I think its okay

**Recommendations to others considering Workiz:**

Love this software. Makes my job easier!

**What problems is Workiz solving and how is that benefiting you?**

Easy dispatch. We used to have a problem with this area but with workiz it is now easier and our techs are informed right away regarding their assignments

**Official Response from Aviv Canaani:**

> Thanks Cris. 
We were founded by service pros as yourself who understood that by making dispatching easier they could become more profitable. 

Happy you like it!

  ### 3. Best Field Service Software Around!

**Rating:** 5.0/5.0 stars

**Reviewed by:** April D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Workiz?**

The feature that I like best is that you can have an unlimited amount of Sub-Contractors.

**What do you dislike about Workiz?**

What I dislike the most is the price. I feel the price has drastically increased.

**Recommendations to others considering Workiz:**

This is perfect if you have multiple service oriented businesses.

**What problems is Workiz solving and how is that benefiting you?**

I am solving all of my invoicing issues.

**Official Response from Aviv Canaani:**

> Thanks April!
Subcontractors are a big part of our industry and that's why we created tools to help you manage them for your business. 

  ### 4. THE SERVICE INDUSTRYS BEST ASSET!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** 1ST CLASS S. | SERVICE TECHNICIAN, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Workiz?**

THE comfort and ease of use. Very easy and quick to learn from the start.

**What do you dislike about Workiz?**

Need a better way of storing potential leads, need a pit stop sort of function.

**What problems is Workiz solving and how is that benefiting you?**

I can store all of my information in WorkIz, and then copy and paste it into other apps ...easy

**Official Response from Aviv Canaani:**

> At Workiz we know we don't only service business owners, but also technicians as yourself. 
We try to make it as easy and straightforward to use so techs can focus on the actual job and not on paperwork. 

Thanks for the great review!

  ### 5. An Absolute Game Changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

You can do your entire business through workiz, lead follow ups, track employees, track advertising methods, record calls, send receipts and invoices, and much more!

**What do you dislike about Workiz?**

I do not like the layout of the app version, my guys find it a little confusing at first.

**Recommendations to others considering Workiz:**

If you are looking to make your business more profitable and productive, then get workiz.

**What problems is Workiz solving and how is that benefiting you?**

I never actually tracked my advertising methods to see which ones worked and which ones were bringing in the most revenue. I am know able to allocate more spending money to advertising methods that work.

**Official Response from Aviv Canaani:**

> So glad you're happy with Workiz, but I'm sorry to hear that your guys have found the app a little confusing. Here's a video walk-through that might help. https://youtu.be/D8qzx1R61H0 

  ### 6. Best decision so far

**Rating:** 3.5/5.0 stars

**Reviewed by:** Stephanie B. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

Call recording helpful. Tracking is an upside.

**What do you dislike about Workiz?**

Newer application has glitches. Searching.

**Recommendations to others considering Workiz:**

Try free trial first, make it your playground.

**What problems is Workiz solving and how is that benefiting you?**

Paper invoices, along with tracking sales. Able to go back and review calls, add images to jobs and track my techs when there are issues with directions.

**Official Response from Aviv Canaani:**

> Thanks Stephanie!
Good review but we need to do better. 

1. Please check out our academy to learn more: https://www.workiz.com/academy/
2. Call your support rep at 855-790-7363
3. I've shared your feedback with our product team. Were constantly striving to get better and the app is going to get much better in the next month!

  ### 7. Best Software for My Cleaning & Junk Removal Business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anytime Cleaning Services D. | Cleaning Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2021

**What do you like best about Workiz?**

I like best the fact that I can add as many sub-contractor's at no charge. I have many cleaning techs that I work with that I do not feel need access to my customer databases yet want them to have all and every detail pertaining to a job.

**What do you dislike about Workiz?**

It would be nice to be able to see exact GPS locations of my Techs when they clock-out and not just when they clock-in.

**What problems is Workiz solving and how is that benefiting you?**

Tech Job Assignments. Processing Card payments is very quick and easy thru online invoicing that you can either text or e-mail to a customer.

**Official Response from Aviv Canaani:**

> I'm so happy that you're loving Workiz, and we will definitely look into your suggestion about GPS locations.

  ### 8. Workiz has been such a great tool for our small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katelyn S. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

Being able to track employees time, communicate with our customers, and track job costs all in one place!

**What do you dislike about Workiz?**

Email issues with new employees- However, the workiz team acted immediately to help resolve the issue.

**What problems is Workiz solving and how is that benefiting you?**

Orgainzation/commuincation within the office has been positively impacted through Workiz!

**Official Response from Aviv Canaani:**

> Thanks Katelyn!
Workiz is all about delivering the best communication solution for service pros as yourself. 

Don't you love our Workiz Service Phone?

  ### 9. Streamlined Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raymond K. | Director of Business Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2021

**What do you like best about Workiz?**

I love that all of the client's information can all be accessed on their appointment slot on their scheduled dates.

**What do you dislike about Workiz?**

Sometimes the "Use WorkIz" phone calling option is a little faulty and could use a fix/patch. Also, launching the address from the WorkIz app into a Map App sometimes will cause the apps to crash or freeze.

**What problems is Workiz solving and how is that benefiting you?**

Workiz is helping our company solve invoicing and payment issues by making it convenient for the client to pay in the easiest way possible for them, including electronic invoiving.

**Official Response from Aviv Canaani:**

> So glad to hear that you're enjoying Workiz. We very much appreciate your feedback and will definitely look into the map issues!

  ### 10. What an ease to use!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

This site is appealing and very easy to use. The layout is simple and clean.
  The layout would make a child feel comfortable using it. You know you're 
in good hands, and you know that you will be able to find anything on the site.

**What do you dislike about Workiz?**

There is nothing that i dislike about this website.

**Recommendations to others considering Workiz:**

I would definitely recommend this software

**What problems is Workiz solving and how is that benefiting you?**

The load time for the different pages is fast than ever. When I'm in a rush they load right away.

**Official Response from Aviv Canaani:**

> Thanks, we're all about ease of use. That's why we're "Workiz Easy" :-)

  ### 11. Great Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2021

**What do you like best about Workiz?**

Easy to put together a professional estimate and send invoices.  Also, I like the ability to stay in contact with my employees and receive payment from customers.

**What do you dislike about Workiz?**

Estimating tool could be a little better. I wish we could separate the diffrent parts of the business to see each areas estimates and invoices.

**Recommendations to others considering Workiz:**

Please take advantage of their customer support. Thet will be a tremendous help.

**What problems is Workiz solving and how is that benefiting you?**

none

  ### 12. Great CRM for small & growing businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spencer L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

Features:Inventory tracking, call & messaging tracking, Lead management, customizations, sales funnel dashboards, invoicing, a ton more!

**What do you dislike about Workiz?**

Has a bit of a learning curve - so we're still working through setup but I think once we get there we're going to be very happy with the ability to have everything we need in a single platform.

**Recommendations to others considering Workiz:**

We've only been using for a short time but our rep was thorough in sharing how to utilize the platform from start to finish (pre quote, during quote & job & post job)

**What problems is Workiz solving and how is that benefiting you?**

Inventory tracking, crew management, ability to see what sales is doing, lead management, payment processing - it has everything we need in a single platform which we were previously using 4-5 other solutions for.

**Official Response from Aviv Canaani:**

> We're so happy that you're loving Workiz. You mentioned a learning curve, so I wanted to share this new "Workiz Academy" we added to our site. Feel free to reach out with any questions! https://www.workiz.com/academy/

  ### 13. Makes running a business less stressful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred T. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about Workiz?**

Ease of use, organization, reporting. My team loves how easy it is to operate.

**What do you dislike about Workiz?**

That I didn't think of the idea first. Very smart and efficient software.

**What problems is Workiz solving and how is that benefiting you?**

Scheduling.

**Official Response from Aviv Canaani:**

> Thanks Fred, we love working with junk removal businesses like yours!

  ### 14. The app serves my business needs well, and the customer service is first class.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

Workiz has scaled with my business and worked with me and my IT team to get my website running smoothly. I've relied on them to adjust any issues and explain the capability and limitations of the software to my satisfaction. When there's a need for an improvement they've actually listened and put improvements into place to bring as much value to our processes as they possibly can.

**What do you dislike about Workiz?**

I have a diverse servicing offering that is based on junk removal, which Workiz executes well. When I branch out from that core competency is when I experience issues with where my business and the software have conflicts. It's not a poor reflection on them, it does what its designed to do very well, but I often have to create work arounds for jobs and clients that are outside my primary function, so it can be a little challenging. The only reason I would consider other software would be to have a wider variety of function in the marketplace with greater ease of diversification. Workiz does very well with what they do, this is more of a reflection of the difficulty of my business than it has to do with their software. The vast majority of what I do can be accomplished very efficiently.

**What problems is Workiz solving and how is that benefiting you?**

All my clients enjoy the ease of payment and clear communication I'm able to provide through the software. I'm able to look back on the history of jobs and customers to ensure I know what I've previously quoted and I'm able to share that with my technicians. I can track and collect invoices and see relevant client actions. I've integrated Workiz with my website so customers can book directly and I achieve a lot of accuracy and efficiency with that capability. I can also see reports on trends and cashflow that sync with Quickbooks which is very helpful in making decisions and focusing my staff.

**Official Response from Aviv Canaani:**

> We're so happy you're loving Workiz! Junk Removal is one of our most popular industries and for a reason. We keep improving our product based on feedbacks such as the one you provided here, as we aim to stay the number 1 junk removal software solution. 

  ### 15. Always works for my company!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2021

**What do you like best about Workiz?**

We've been using Workiz for over 2 months. The customization options are beneficial to our everyday work.

I've always been impressed with their customer service. We have tried multiple CMR's without any luck so this has been great so far!

**What do you dislike about Workiz?**

the only downside is we arent able to book time off on the day schedule.

**What problems is Workiz solving and how is that benefiting you?**

workiz is always very fast to update and keep me updated

**Official Response from Aviv Canaani:**

> Happy to see you're enjoying Workiz!

  ### 16. Company Changing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trevor C. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

How easy it is to use and user friendly it is for our customers

**What do you dislike about Workiz?**

What i don't like is how the QuickBooks doesn't sync properly, and the same thing with the google calendar sync. It would be nice if when you rescheduled on workiz that it also rescheduled on google calendar.

**What problems is Workiz solving and how is that benefiting you?**

The benefits are the ease of doing quotes and sending them to our customers

**Official Response from Aviv Canaani:**

> Thanks for the great review Trevor!
Our syncing with QBO and Google should work fine. 
Please reach out to our customer support team if you're having issues. 

  ### 17. Workiz CRM is fantastic for Junk Removal Owners

**Rating:** 5.0/5.0 stars

**Reviewed by:** William P. | Principal at Get My Junk, LLC , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

Workiz can do it all from scheduling clients, ability to confirm appointments, ability to communicate with clients within the CRM and finally, processing payments.

**What do you dislike about Workiz?**

There is nothing to dislike at the moment.

**Recommendations to others considering Workiz:**

Affordable and easy to use. Everything in one application

**What problems is Workiz solving and how is that benefiting you?**

Being able to keep the client cycle under 1 application has been great. The ability to schedule, estimate, track invoices, create invoices, communicate and finally a payment portal has been great.

**Official Response from Aviv Canaani:**

> So glad you're loving it. Junk removal is such an important industry and we're so happy we can help many companies in the field grow their businesses! 

  ### 18. work iz is very simple would recommend to anyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** John David G. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

how well the program can adapt to your needs

**What do you dislike about Workiz?**

tracking of jobs . needs a pool of jobs so you can see every thing at once and dont have to go thru and look for it . you know what is in progress what has been completed and what is active all on one page

**What problems is Workiz solving and how is that benefiting you?**

data collection as far a customer bank.

**Official Response from Aviv Canaani:**

> Thanks John! At Workiz, we're dedicated to make your work as easy as possible. We'll share your feedback with our product team. 

  ### 19. So far its been great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremiah S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2021

**What do you like best about Workiz?**

Flexible and seems to work well, support has been great.

**What do you dislike about Workiz?**

Price is a bit high. I have used a lot of software like this. I feel this has a good deal of features but the price is a bit much. 
Custom forms need to add PO

**What problems is Workiz solving and how is that benefiting you?**

Phone integrated with the app.

**Official Response from Aviv Canaani:**

> We're so glad you're enjoying your Workiz subscription! 

  ### 20. Workiz is the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theodore P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2021

**What do you like best about Workiz?**

I love the folks that work  for workiz they have made it a simple transition to integrate there software . Any question I had they always wear there to support me. the workers make you feel like you are the only client they have because they give you that much attention.

**What do you dislike about Workiz?**

I have not found one yet.  however I am sure if I did they would correct the situation right away

**What problems is Workiz solving and how is that benefiting you?**

my scheduling has been a breeze and makes it so simple to invoice my clients

**Official Response from Aviv Canaani:**

> At Workiz, being there for our clients is one of our most important values, so I'm really happy to see that you've felt that!

  ### 21. The App is Good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Workiz?**

I like the text options to customers & appointment reminders.

**What do you dislike about Workiz?**

I dislike the fact that you cant see when someone is off for the day without going & searching..

**What problems is Workiz solving and how is that benefiting you?**

Notifying customers & the service guys on service jobs

**Official Response from Aviv Canaani:**

> Thanks for the good review. But we want to be great, not just good.
Please reach out to our Customer Support team either via our chat or over the phone at 855-790-7363

  ### 22. Great Experience and Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clint C. | Owner

**Reviewed Date:** June 03, 2021

**What do you like best about Workiz?**

The setup and communication with Workiz is great! Overall great product!

**What do you dislike about Workiz?**

They are still working on adding other cross-program communication methods.

**What problems is Workiz solving and how is that benefiting you?**

Easy to use to manage customers and workflow/projects.

**Official Response from Aviv Canaani:**

> We really appreciate it Clint - thanks!

  ### 23. Scheduling and Phone in one System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about Workiz?**

I love that the phone and text is integrated into the phone app and the website. It allows us to keep a recording of all conversations with each job within one solution.

**What do you dislike about Workiz?**

MMS messages are not available at this time.

**What problems is Workiz solving and how is that benefiting you?**

We wanted a scheduling program that our technicians could have all of the info in the field as well as our dispatchers. We also wanted to streamline communication so that some info wasn't on personal cell phones, but everything was integrated.

**Official Response from Aviv Canaani:**

> We're always working to keep our product updated and the best it can possibly be. We've actually released a new feature wherein you can receive pictures through text message, and we're working on you being able to send pictures, too. So hang in there, it's coming!

  ### 24. Tried a lot of different software but WorkIz is the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

Simplicity reliability and support, highly recommended

**What do you dislike about Workiz?**

I’ve had a few features I’ve wanted them to add but all have since been added

**Recommendations to others considering Workiz:**

Use all features they offer. There is a lot of value

**What problems is Workiz solving and how is that benefiting you?**

Scheduling and invoicing

**Official Response from Aviv Canaani:**

> We're constantly doing our best to keep our product updated and the best it can possibly be. I'm so glad to hear that all your feature requests have been implemented! 

  ### 25. Not Technology for Technology Sake.  WorkIz has really helped streamline our business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt M. | Owner

**Reviewed Date:** February 11, 2021

**What do you like best about Workiz?**

I like the flexibility of the platform and the people who help support the customers.

**What do you dislike about Workiz?**

Not a lot of down sides to using the platform.  Like anything new it takes a while to learn how to use all the various features.

**What problems is Workiz solving and how is that benefiting you?**

Workiz helps me keep track of our sales funnel regardless of who is following up with customers.  Creating custom tags specific to our work flow really saves a lot of time and makes our close rate better.

**Official Response from Aviv Canaani:**

> Streamlining businesses is our goal, and I'm thrilled to hear that we've helped you succeed! 

  ### 26. A "MUST HAVE" for a small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2021

**What do you like best about Workiz?**

How simple the program is to use on a daily basis.

**What do you dislike about Workiz?**

The only thing I wish Workiz provided is a call in customer support line.

**What problems is Workiz solving and how is that benefiting you?**

Keeping organized and my sales up to date in Quickbooks.

**Official Response from Aviv Canaani:**

> We super appreciate your feedback and we're happy you like our QuickBooks integration. So thrilled you're loving Workiz, and we'll definitely keep your suggestion in mind! 

  ### 27. Great Service Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rafael R. | Market Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

Simple to use and Customer Service is awesome.

**What do you dislike about Workiz?**

Some Minor limitations which we hope they are working for their next release

**What problems is Workiz solving and how is that benefiting you?**

Dispatching, Estimating and Scheduling have benefited from the program.

**Official Response from Aviv Canaani:**

> So glad that you're loving Workiz. We're constantly working on new releases, so stay tuned! 

  ### 28. Wouldn't recommend

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2021

**What do you like best about Workiz?**

Not helpfulat all and it's slow most of the time.

**What do you dislike about Workiz?**

Signature part is not working well at this time.

**What problems is Workiz solving and how is that benefiting you?**

Workiz is slow all the time.

**Official Response from Aviv Canaani:**

> Thanks Hemen. Our mission is to provide you the tools to make you look like the pro you are in front of your clients - the professional invoice feature is a big part of it. 

  ### 29. Very Robust Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Workiz?**

Great customer service.  The team at workiz was very helpful when getting started and setup.

**What do you dislike about Workiz?**

Sometimes it can tricky figuring out how to do something new but I'm also new to the software and I'm sure in time it will become more familar.

**What problems is Workiz solving and how is that benefiting you?**

Very fast integration between the team members, schedule, and customer.

**Official Response from Aviv Canaani:**

> It was great reading this great review. 
Happy we could be of help to your business!

  ### 30. Workiz is great and I love using it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Workiz?**

The interface is very user friendly and it keeps the information stored very succinctly.

**What do you dislike about Workiz?**

Sometimes it's difficult to navigate all the tabs that open during the work day.

**What problems is Workiz solving and how is that benefiting you?**

I'm maintaining better contact with clients! Some benefits are that I can set appointments and contact clients all through the same website!

  ### 31. HAPPY CUSTOMER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2021

**What do you like best about Workiz?**

Im very please with everything workbox has to offer.  I'm able to input important detail and/or customers request under job details . I also love how it notifies customer we are on our way. We have also become more organized.

**What do you dislike about Workiz?**

The only thing that I feel needs improvement is the the fact that once we click on the address to take us to maps,  We noticed that  it deletes the actual numerical address therefore we have to make sure we manually enter the numerical address  at the moment we arrive to the street.

**What problems is Workiz solving and how is that benefiting you?**

.

**Official Response from Aviv Canaani:**

> "HAPPY CUSTOMER" is what we're aiming for :-)

  ### 32. Be aware of the subscription

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Workiz?**

WorkIZ is a good app but was not working for me.

**What do you dislike about Workiz?**

I dislike the fact that my company was excited because of all the videos we have seen thru youtube. We decided to pay the full year since on their website indicate there is no contract and you can cancel at anytime. So, we decided to cancel and were told there will be no refunds. We are currently with the county courts to see what will be our options.

**What problems is Workiz solving and how is that benefiting you?**

It just did not work for my company.

**Official Response from Aviv Canaani:**

> I'm so sorry to see that this happened to you. It certainly does not fit into our company standards. I'd love to get in touch and see how we can solve this issue. You did not use your name to comment and so I can't have someone reach out to you, but please contact us through any of the means on this page so that we can get in touch. https://www.workiz.com/contact-us/ 

  ### 33. Great software for service business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Workiz?**

everything is in one app and it all intergrates together. makes it conviente for our technicains and office staff.

**What do you dislike about Workiz?**

phone use double minutes for 888 number which was not disclosed when we signed up/

**What problems is Workiz solving and how is that benefiting you?**

booking , payments, scheduling, inovice/

**Official Response from Aviv Canaani:**

> Thanks, we really appreciate it!

  ### 34. Best company all around!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason H. | Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2021

**What do you like best about Workiz?**

Quick and efficient tech support! Always able to find solutions.

**What do you dislike about Workiz?**

That the competition is still around, there is no one better.

**Recommendations to others considering Workiz:**

Have used several products in this category, happy to have found Workiz. Try the demo!

**What problems is Workiz solving and how is that benefiting you?**

Increased sales, time management, and organization leading to higher revenue.

**Official Response from Aviv Canaani:**

> Amazing to hear that Workiz has helped you increase sales and bring in higher revenue!

We offer a 14 day free trial since we're confident that once you try our software you'll never look back :-)

  ### 35. Great app for scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Workiz?**

The app is very intuitive for scheduling, communication amongst the team. Highly recommend.

**What do you dislike about Workiz?**

The linked Apple Maps function get a little buggy at times.

**What problems is Workiz solving and how is that benefiting you?**

Scheduling has become easy peasy!

**Official Response from Aviv Canaani:**

> So glad Workiz has helped you with your scheduling. We'll definitely look into the Apple Maps function!

  ### 36. Great system for Business Owners!

**Rating:** 5.0/5.0 stars

**Reviewed by:** George L. | Owner

**Reviewed Date:** February 25, 2021

**What do you like best about Workiz?**

Great features, constantly evolving their platform

**What do you dislike about Workiz?**

Some features that are needed are slow-going and take a while to have implemented

**What problems is Workiz solving and how is that benefiting you?**

All of them

**Official Response from Aviv Canaani:**

> So glad Workiz has helped you! We're always evolving and growing the product, so I'm glad to see that you've been benefiting from that!

Expect some major improvements in the coming months!

  ### 37. Great Company, Responsive & Helpful with any questions about our Workiz Service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alice M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2021

**What do you like best about Workiz?**

Easy Service to use, Easy setup, Excellent customer service.

**What do you dislike about Workiz?**

Would like to see an easier process to send repeat emails to our customers.

**What problems is Workiz solving and how is that benefiting you?**

None at the moment

**Official Response from Aviv Canaani:**

> I'm happy to hear you've found Workiz easy to use! After all, our motto IS Workiz Easy!

  ### 38. Great for small business workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tonya A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2019

**What do you like best about Workiz?**

ability to maintain customer database & schedule jobs easy -can see service techs locations daily

**What do you dislike about Workiz?**

takes a bit of back end set up - ie customizing work order/invoice forms, etc and not able to remove sales tax from work orders takes up unwanted space on forms.

**What problems is Workiz solving and how is that benefiting you?**

ability to perform online scheduling from tablet/phone while away from office is awesome!  Service techs immediately receive work order, so no downtime between jobs. I immediately can see jobsite photos and have proof service was completed.

**Official Response from Aviv Canaani:**

> Thanks, Tonya! So glad Workiz has been helping you run your business on the go. We're constantly working on adding more customization options as we understand each service business is different. 


## Workiz Discussions
  - [How can I](https://www.g2.com/discussions/52141-how-can-i) - 1 comment, 1 upvote
  - [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) - 1 comment, 1 upvote
  - [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) - 1 comment
  - [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) - 1 comment

- [View Workiz pricing details and edition comparison](https://www.g2.com/products/workiz/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-24+11%3A31%3A53+-0500&secure%5Bsession_id%5D=fc270f14-f00d-4783-b21f-bf3839427bfc&secure%5Btoken%5D=222038fc7d966c7a8f05a242eb18750f95207b44c0dbde204c9ed889926c92e1&format=llm_user)
## Workiz Integrations
  - [CallRail](https://www.g2.com/products/callrail/reviews)
  - [CompanyCam](https://www.g2.com/products/companycam/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Linxup](https://www.g2.com/products/linxup/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Workiz Features
**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Personalization**
- Branding
- Links

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

## Top Workiz Alternatives
  - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (507 reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews)

