--- title: Workiz Reviews meta_title: 'Workiz Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how Workiz works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 238 scale: '5' date_modified: '2026-07-21' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Workiz Reviews **Vendor:** Workiz **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 238 ## About Workiz You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps. No slowing down. Just real solutions that keep pace with your ambition. You know where you’re going. Workiz is here to help you get there, faster. With real AI and smart automation working in the background, Workiz simplifies your operations, strengthens customer relationships, and grows your service business. Trusted by over 120,000 service pros, Workiz helps you streamline your day-to-day, increase revenue, and deliver a superior customer experience. Win more jobs with tools like Genius Answering, Angi, Thumbtack, and Google’s Local Services Ads. Impress customers and stay connected with real-time communication through the Workiz mobile app. And manage everything from one central hub, syncing seamlessly with QuickBooks, Stripe, CompanyCam, and more — all from your Workiz dashboard. Book a free demo: https://link.workiz.com/g2 Try Workiz free for 7 days: https://link.workiz.com/g2-trial #FieldService #FSM #HomeServiceBusiness #ServicePros #Contractors #SmallBusinessGrowth #HVAC #Plumbing #Locksmith #ApplianceRepair #Electricians #JunkRemoval #Workiz #BusinessAutomation #SmartScheduling ## Workiz Pros & Cons **What users like:** - Users value the **exemplary customer support** from Workiz, enhancing their experience with timely communication and effective assistance. (21 reviews) - Users find Workiz to be **extremely easy to use** , effectively streamlining operations and enhancing business efficiency. (17 reviews) - Users love the **user-friendly interface** of Workiz, enhancing communication and streamlining business processes effortlessly. (17 reviews) - Users value the **seamless integrations** of Workiz, enhancing communication and streamlining business operations effectively. (13 reviews) - Users appreciate the **user-friendly scheduling management** of Workiz, streamlining operations and enhancing team efficiency. (9 reviews) - Easy Integration (7 reviews) - Navigation Ease (6 reviews) - Time Management (6 reviews) - Easy Setup (5 reviews) - Innovation (5 reviews) **What users dislike:** - Users experience **customization difficulties** with Workiz, finding limited options and quirks in the interface challenging. (10 reviews) - Users find the **pricing too high** , leading to frustration and consideration of alternatives like Housecall Pro. (8 reviews) - Users indicate that **improvement is needed** in the mobile app’s flow, UI efficiency, and pricing structure. (7 reviews) - Users note a **learning curve** for new users, particularly with automations, templates, and setting up features effectively. (7 reviews) - Users express that the **pricing is expensive** and often leads to additional unforeseen costs. (6 reviews) - Users express frustration over **poor support** , citing issues with customer service and deceptive practices affecting their experience. (6 reviews) - Mobile Limitations (5 reviews) - Poor Design (4 reviews) - Reporting Issues (4 reviews) - Users find **feature limitations** in Workiz, particularly lacking customization options and a robust sales feature for reps. (3 reviews) ## Workiz Discussions - [How can I](https://www.g2.com/discussions/52141-how-can-i) - 1 comment, 1 upvote - [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) - 1 comment, 1 upvote - [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) - 1 comment - [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) - 1 comment - [View Workiz pricing details and edition comparison](https://www.g2.com/products/workiz/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-25+14%3A18%3A43+-0500&secure%5Bsession_id%5D=cc3161aa-39a4-4146-a31c-b3368082c3b7&secure%5Btoken%5D=593305f54262b4eff9c624a0751089f3d49e95253edaf2232c834ed659f903fa&format=llm_user) ## Workiz Integrations - [CallRail](https://www.g2.com/products/callrail/reviews) - [CompanyCam](https://www.g2.com/products/companycam/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Linxup](https://www.g2.com/products/linxup/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Workiz Features **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Personalization** - Branding - Links **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Workiz Alternatives - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (507 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews)