# Best Enterprise Workflow Management Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Products classified in the overall Workflow Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Workflow Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Workflow Management category. In addition to qualifying for inclusion in the Workflow Management Software category, to qualify for inclusion in the Enterprise Business Workflow Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top Workflow Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5.0 (37,451 reviews) | Real-time team coordination with workflow automation | "[Intuitive Real-Time Collaboration with Powerful Integrations](https://www.g2.com/survey_responses/slack-review-13112760)" | | 2 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,239 reviews) | Multi-team project visibility with task multi-homing | "[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)" | | 3 | [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | 4.4/5.0 (22,166 reviews) | Spreadsheet-native project tracking with cross-team automation | "[Turns Scattered Workflows Into a Clear, Trackable System](https://www.g2.com/survey_responses/smartsheet-review-13093527)" | | 4 | [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5.0 (16,484 reviews) | Visual project boards with cross-team automations | "[Cross-Department Work Visible & Trackable A Strong Tool for Team Accountability One Shared Place](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13087738)" | | 5 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,613 reviews) | Visual task workflows with AI-powered automation | "—" | | 6 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,062 reviews) | — | "[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)" | | 7 | [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) | 4.8/5.0 (889 reviews) | Email-integrated workflow for accounting firms | "[Work Tickets and Stanford Tax Integration Streamlined Our Tax Season](https://www.g2.com/survey_responses/karbon-review-13078559)" | | 8 | [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) | 4.4/5.0 (45 reviews) | API-led integration workflows across legacy and modern systems | "[Intelligent Document Processing Makes MuleSoft Automation Shine](https://www.g2.com/survey_responses/mulesoft-automation-review-12880093)" | | 9 | [Kintone](https://www.g2.com/products/kintone/reviews) | 4.6/5.0 (262 reviews) | Custom no-code databases replacing spreadsheets | "[Highly Customizable and User-Friendly Data Management for Unique Workflows](https://www.g2.com/survey_responses/kintone-review-12613315)" | | 10 | [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) | 4.5/5.0 (561 reviews) | Multi-step approval flows with conditional routing | "[Intuitive Tool for Faster Candidate Email Updates](https://www.g2.com/survey_responses/jotform-workflows-review-12956925)" | --- ## What Are the Most Common Questions About Workflow Management Software? *AI-generated · Last updated: May 26, 2026* ### Which Workflow Management platforms offer strong integration with existing business tools and workflows? Based on G2 reviews, buyers in workflow management most often praise products that connect tasks, communication, documents, and external systems without forcing teams into disconnected handoffs. According to verified users, [Slack](https://www.g2.com/products/slack) is often described as a central hub for alerts, approvals, and integrations with tools like Jira, GitHub, Google Workspace, and HubSpot. G2 reviewers mention [Asana](https://www.g2.com/products/asana) for linking project work with Google Drive, Outlook, Slack, and workflow automations, while [Smartsheet](https://www.g2.com/products/smartsheet) stands out for forms, dashboards, reporting, and connections to Jira and broader workstreams. Reviews consistently tie integration strength to lower context switching and faster coordination across teams. ### What most trusted Workflow Management by operations and technology leaders based on user reviews? Based on G2 reviews, trust in workflow management software is usually tied to consistency, visibility, and how well the platform supports real day-to-day execution. According to verified users, operations and technology teams frequently describe [Slack](https://www.g2.com/products/slack) as a trusted workspace because it centralizes communication, alerts, approvals, and cross-functional coordination without relying on long email chains. G2 reviewers mention dependable collaboration, fast information sharing, and strong support for engineering, incident response, and distributed teamwork. Across the recent review set, Slack appears most often in use cases tied to operational reliability, internal alignment, and workflow continuity, making it the clearest trust signal in this category data. **Here are some of the top-rated products on G2:** - [Slack](https://www.g2.com/products/slack) – centralizes team communication, tool alerts, approvals, and cross-functional project coordination ### What highest rated Workflow Management for mid-market organizations seeking balance between cost and capability? Based on G2 reviews, mid-market buyers looking for a balance of capability and operational fit often focus on products that combine visibility, automation, and manageable complexity. According to verified users, [Asana](https://www.g2.com/products/asana) is frequently valued for giving teams project visibility, task ownership, dashboards, and automations in one place, while still supporting cross-functional collaboration. G2 reviewers mention that it helps reduce scattered communication, improves accountability, and gives managers a clearer view of workloads and deadlines. Reviews also note a learning curve and some plan-based feature limits, but the overall feedback suggests strong value for growing teams that need structure without taking on overly heavy implementation demands. ### What most stable and reliable Workflow Management systems with strong uptime record and proven support? Based on G2 reviews, reliability in workflow management is most often reflected in comments about consistent day-to-day performance, dependable access, and responsive support when teams need help. According to verified users, [Slack](https://www.g2.com/products/slack) is repeatedly described as stable for daily communication and workflow coordination, with reviewers calling out reliable performance across departments and time zones. G2 reviewers also mention [Asana](https://www.g2.com/products/asana) for keeping projects, ownership, and deadlines visible in one place, and [monday Work Management](https://www.g2.com/products/monday-com) for helping teams centralize work and maintain transparency across active projects. Across reviews, support quality and ease of ongoing use are recurring signals of long-term reliability. **Here are some of the top-rated products on G2:** - [Slack](https://www.g2.com/products/slack) – supports real-time team coordination, searchable history, and reliable cross-functional communication - [Asana](https://www.g2.com/products/asana) – helps teams manage task ownership, project visibility, and deadline tracking in one workspace - [monday Work Management](https://www.g2.com/products/monday-com) – centralizes project tracking, transparency, and team collaboration across departments ### Comparing Workflow Management vendors on implementation timeline, customer support quality, and user feedback? Based on G2 reviews, workflow management buyers most often compare vendors on how quickly teams can get started, how responsive support is during rollout, and whether users can become productive without a long ramp. According to verified users, [Asana](https://www.g2.com/products/asana) is often described as straightforward to launch, with helpful onboarding resources and strong visibility once configured. G2 reviewers mention [Smartsheet](https://www.g2.com/products/smartsheet) for easy familiarity and fast adoption, especially for spreadsheet-oriented teams, though advanced setups may require more effort. Reviews of [monday Work Management](https://www.g2.com/products/monday-com) highlight easy setup, flexible boards, and generally positive support experiences. Overall, user feedback suggests implementation success depends on simplicity, training quality, and support responsiveness. ### What top Workflow Management solutions that reduce manual work and improve team collaboration effectiveness? Based on G2 reviews, the strongest workflow management solutions in this area are the ones that replace manual follow-ups, scattered updates, and repetitive status checks with centralized workspaces and automation. According to verified users, [Asana](https://www.g2.com/products/asana) is often praised for reducing manual coordination through task ownership, timelines, reminders, and automation. G2 reviewers mention [Smartsheet](https://www.g2.com/products/smartsheet) for automating reminders, approvals, and reporting while giving teams a shared place to track changing work. [Slack](https://www.g2.com/products/slack) also appears frequently in reviews about cutting context switching through channels, integrations, and quick coordination. Together, these patterns show that buyers value tools that turn fragmented work into visible, shared, actionable processes. **Here are some of the top-rated products on G2:** - [Asana](https://www.g2.com/products/asana) – organizes ownership, deadlines, and automations to reduce manual follow-up across teams - [Smartsheet](https://www.g2.com/products/smartsheet) – automates reminders, approvals, and reporting for structured collaboration and tracking - [Slack](https://www.g2.com/products/slack) – improves collaboration through shared channels, integrations, and real-time coordination ### What are the best Workflow Management platforms for organizations seeking rapid deployment and adoption? Based on G2 reviews, organizations seeking rapid deployment and adoption tend to favor tools that are intuitive, require minimal formal training, and fit naturally into existing work habits. According to verified users, [monday Work Management](https://www.g2.com/products/monday-com) is often highlighted for quick setup, visual boards, and flexible views that help teams get productive fast. G2 reviewers mention [Smartsheet](https://www.g2.com/products/smartsheet) as easy to understand because of its familiar spreadsheet-style structure, while [Asana](https://www.g2.com/products/asana) is frequently noted for straightforward onboarding and fast clarity around ownership and deadlines. Across the review data, rapid adoption is consistently linked to clean interfaces, simple setup, and minimal dependence on technical resources. **Here are some of the top-rated products on G2:** - [monday Work Management](https://www.g2.com/products/monday-com) – supports quick team rollout with visual boards, customizable workflows, and easy onboarding - [Smartsheet](https://www.g2.com/products/smartsheet) – offers spreadsheet-like familiarity that helps teams adopt workflows quickly - [Asana](https://www.g2.com/products/asana) – helps teams launch organized task tracking and collaboration with minimal ramp time ### Which Workflow Management platforms minimize adoption resistance and team pushback during full rollout? Based on G2 reviews, platforms that minimize rollout resistance are usually the ones users describe as intuitive, lightweight, and easy to understand without heavy training. According to verified users, [monday Work Management](https://www.g2.com/products/monday-com) is often praised for a user-friendly interface and visual structure that helps different teams get aligned quickly. G2 reviewers mention [Basecamp](https://www.g2.com/products/basecamp) for its simplicity and low-friction adoption, especially when teams want to avoid overly complex tools. [Slack](https://www.g2.com/products/slack) also appears in reviews as a natural hub for communication and coordination that reduces resistance by fitting existing work styles. The most common adoption theme is simple: clear layout, fast onboarding, and less operational friction. ### Workflow Management software delivering measurable ROI and clear efficiency gains within first 90 days? Based on G2 reviews, early ROI for workflow management software is most often described in terms of hours saved, reduced manual coordination, and clearer visibility into work rather than formal financial metrics. According to verified users, [Smartsheet](https://www.g2.com/products/smartsheet) is repeatedly linked to operational efficiency through automation, dashboards, reminders, and centralized tracking. G2 reviewers mention [Asana](https://www.g2.com/products/asana) for improving accountability, reducing status meetings, and making project ownership clearer quickly after rollout. Reviews of [monday Work Management](https://www.g2.com/products/monday-com) also point to stronger organization, transparency, and less follow-up overhead. Across products, the clearest first-wave gains come from fewer manual steps and faster team coordination. ### What easiest to deploy Workflow Management systems with minimal training requirements and fast user adoption? Based on G2 reviews, the easiest workflow management systems to deploy are the ones users can understand quickly without relying on formal training or technical setup. According to verified users, [Basecamp](https://www.g2.com/products/basecamp) stands out for its simplicity, straightforward project structure, and low-friction onboarding, especially for teams that want quick clarity around tasks and communication. G2 reviewers mention [monday Work Management](https://www.g2.com/products/monday-com) for visual ease of use and fast team ramp-up, while [Smartsheet](https://www.g2.com/products/smartsheet) is often described as familiar and easy to learn because of its spreadsheet-like feel. Review themes consistently show that simple interfaces and clear workflows drive faster adoption. ## G2 Grid® for Workflow Management Software ![G2 Grid® for Workflow Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/workflow-management/grids.png?focus%5B%5D=3437&focus%5B%5D=530&focus%5B%5D=278&focus%5B%5D=16194&focus%5B%5D=1221&focus%5B%5D=2596&focus%5B%5D=115112&focus%5B%5D=25675) Highlighted products: Slack, Smartsheet, Asana, monday AI Work Platform, Pega Platform, Workfront, IBM Cloud Pak for Business Automation, and ClickUp. Underlying data: [Grid® JSON](https://www.g2.com/categories/workflow-management/grids.json?focus%5B%5D=slack&focus%5B%5D=smartsheet&focus%5B%5D=asana&focus%5B%5D=monday-com&focus%5B%5D=pega-platform&focus%5B%5D=workfront&focus%5B%5D=ibm-cloud-pak-for-business-automation&focus%5B%5D=clickup&segment=enterprise) ## How Many Workflow Management Software Products Does G2 Track? **Total Products under this Category:** 377 ### Category Stats (Jul 2026) - **Average Rating**: 4.54/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: HighGear (+1.06%) - Among all products in this category, HighGear recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Workflow Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 143,700+ Authentic Reviews - 377+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Hive Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1698&secure%5Bchosen_at%5D=2026-07-17T18%3A09%3A36Z&secure%5Bdisplayable_resource_id%5D=1698&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1698&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=27036&secure%5Bresource_id%5D=1698&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fworkflow-management%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Fworkfront%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fworkflow-management%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=01f11c7206f31302165b08cfec46b50818398938e34e6d56cb08e4b77d9b7895&secure%5Burl%5D=https%3A%2F%2Fhive.com%2F&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Workflow Management Software Products in 2026? ### 1. [Slack](https://www.g2.com/products/slack/reviews) Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens. **Average Rating:** 4.5/5.0 **Total Reviews:** 37,451 **How Do G2 Users Rate Slack?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Activities:** 9.1/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Slack?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Small-Business, 41% Mid-Market #### What Are Slack's Pros and Cons? **Pros:** - Ease of Use (3483 reviews) - Team Collaboration (3031 reviews) - Communication (2876 reviews) - Integrations (2145 reviews) - Features (1937 reviews) **Cons:** - Notification Issues (1114 reviews) - Missing Features (905 reviews) - Limited Features (733 reviews) - Overwhelming Experience (728 reviews) - Channel Management (665 reviews) ### What Do G2 Reviewers Say About Slack? *AI-generated summary from verified user reviews* **Pros:** - Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. - Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. - Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. - Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. - Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. **Cons:** - Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. - Users express concern over **missing features** , particularly with organization and search functionality in Slack. - Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. - Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. - Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. #### What Are Recent G2 Reviews of Slack? **"[Simple, Seamless AI Integration That Delivers Everything I Wanted](https://www.g2.com/survey_responses/slack-review-12797798)"** **Rating:** 5.0/5.0 stars *— Marwan G.* [Read full review](https://www.g2.com/survey_responses/slack-review-12797798) --- **"[Intuitive Real-Time Collaboration with Powerful Integrations](https://www.g2.com/survey_responses/slack-review-13112760)"** **Rating:** 5.0/5.0 stars *— Subash Chandra Bose P.* [Read full review](https://www.g2.com/survey_responses/slack-review-13112760) --- #### What Are G2 Users Discussing About Slack? - [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) - 20 comments, 4 upvotes - [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) - 22 comments, 7 upvotes - [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) - 20 comments, 23 upvotes - [What is unique about slack?](https://www.g2.com/discussions/what-is-unique-about-slack) - 11 comments, 4 upvotes - [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) - 29 comments, 1 upvote ### 2. [Smartsheet](https://www.g2.com/products/smartsheet/reviews) Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. **Average Rating:** 4.4/5.0 **Total Reviews:** 22,166 **How Do G2 Users Rate Smartsheet?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Activities:** 8.3/10 (Category avg: 8.9/10) - **Flows:** 8.5/10 (Category avg: 8.8/10) - **Integration:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Smartsheet?** - **Seller:** [Smartsheet](https://www.g2.com/sellers/smartsheet) - **Company Website:** https://www.smartsheet.com/ - **Year Founded:** 2005 - **HQ Location:** Bellevue, WA - **Twitter:** @Smartsheet (26,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/167700/ (4,022 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Senior Project Manager - **Top Industries:** Information Technology and Services, Construction - **Company Size:** 41% Mid-Market, 34% Small-Business #### What Are Smartsheet's Pros and Cons? **Pros:** - Ease of Use (2360 reviews) - Project Management (1666 reviews) - Team Collaboration (1516 reviews) - Automation (1235 reviews) - Project Tracking (1229 reviews) **Cons:** - Learning Curve (1183 reviews) - Missing Features (899 reviews) - Not Intuitive (842 reviews) - Limited Features (739 reviews) - Limited Customization (554 reviews) ### What Do G2 Reviewers Say About Smartsheet? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Smartsheet, appreciating its flexibility across various applications and integration capabilities. - Users value Smartsheet for its **customizable rows and powerful Control Center** , streamlining project tracking and data management. - Users love the **effective team collaboration** features of Smartsheet, enhancing productivity and streamlining task management. - Users value the **automation features** in Smartsheet, which streamline tasks and improve workflow efficiency. - Users value the **versatile project tracking** capabilities of Smartsheet, facilitating efficient workflow management and data analysis. **Cons:** - Users face a **steep learning curve** with Smartsheet, particularly struggling with formulas and the interface's complexity. - Users find **missing features** in Smartsheet frustrating, particularly around customization and intuitive use compared to Excel. - Users find the **interface not intuitive** and face challenges navigating formulas, impacting their overall experience with Smartsheet. - Users find the **limited features** of Smartsheet restrictive, particularly regarding formulas and collaboration capabilities. - Users find the **limited customization** options of Smartsheet restrictive, impacting collaboration and user experience. #### What Are Recent G2 Reviews of Smartsheet? **"[Flexible, Fast, and Reliable—A Powerful All-in-One Project Workflow Tool](https://www.g2.com/survey_responses/smartsheet-review-13088939)"** **Rating:** 4.5/5.0 stars *— Seth T.* [Read full review](https://www.g2.com/survey_responses/smartsheet-review-13088939) --- **"[Turns Scattered Workflows Into a Clear, Trackable System](https://www.g2.com/survey_responses/smartsheet-review-13093527)"** **Rating:** 4.0/5.0 stars *— Bhavita T.* [Read full review](https://www.g2.com/survey_responses/smartsheet-review-13093527) --- #### What Are G2 Users Discussing About Smartsheet? - [In what ways has Smartsheet transformed project management and team collaboration in your organization?](https://www.g2.com/discussions/in-what-ways-has-smartsheet-transformed-project-management-and-team-collaboration-in-your-organization) - 3 comments, 5 upvotes - [What is Smartsheet used for?](https://www.g2.com/discussions/what-is-smartsheet-used-for) - 4 comments - [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) - 10 comments, 1 upvote - [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) - 8 comments, 6 upvotes - [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) - 34 comments ### 3. [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,239 **How Do G2 Users Rate Asana?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Activities:** 8.7/10 (Category avg: 8.9/10) - **Flows:** 8.6/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Asana?** - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** https://asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana (119,913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/807257/ (4,369 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small-Business, 31% Mid-Market #### What Are Asana's Pros and Cons? **Pros:** - Ease of Use (1382 reviews) - Task Management (1379 reviews) - Project Management (1248 reviews) - Team Collaboration (1113 reviews) - Task Tracking (1027 reviews) **Cons:** - Missing Features (562 reviews) - Learning Curve (555 reviews) - Limited Features (498 reviews) - Not Intuitive (360 reviews) - Task Management (351 reviews) ### What Do G2 Reviewers Say About Asana? *AI-generated summary from verified user reviews* **Pros:** - Users find Asana to have a **user-friendly interface** that enhances collaboration and simplifies task management effectively. - Users appreciate **effective task management** with Asana, enhancing collaboration and helping avoid burnout in daily activities. - Users appreciate the **workflow features** of Asana, finding it user-friendly and effective for project management and team collaboration. - Users value the **effective team collaboration** features of Asana, enhancing project connections and overall workflow management. - Users value the **user-friendly task tracking** in Asana, which simplifies managing deadlines and enhances overall productivity. **Cons:** - Users express frustration over the **missing features** like time tracking and duplicating rules within projects. - Users find the **learning curve steep** due to unclear guidelines and complex functionalities, hindering effective use. - Users feel that Asana has **limited features** available without a costly upgrade and a tough learning curve. - Users find the **UI not intuitive** , making navigation and task management more cumbersome than necessary. - Users find the **search functionality lacking** , making it difficult to efficiently locate projects and tasks. #### What Are Recent G2 Reviews of Asana? **"[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)"** **Rating:** 5.0/5.0 stars *— Sarah M.* [Read full review](https://www.g2.com/survey_responses/asana-review-13108618) --- **"[Seamless Project Management and Team Alignment](https://www.g2.com/survey_responses/asana-review-13096463)"** **Rating:** 5.0/5.0 stars *— Ish M.* [Read full review](https://www.g2.com/survey_responses/asana-review-13096463) --- #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 13 comments, 18 upvotes ### 4. [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business. **Average Rating:** 4.7/5.0 **Total Reviews:** 16,484 **How Do G2 Users Rate monday AI Work Platform?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Activities:** 8.9/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind monday AI Work Platform?** - **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) - **Company Website:** https://monday.com/ - **Year Founded:** 2012 - **HQ Location:** Tel Aviv - **Twitter:** @mondaydotcom (40,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mondaydotcom (3,837 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 61% Small-Business, 30% Mid-Market #### What Are monday AI Work Platform's Pros and Cons? **Pros:** - Ease of Use (3935 reviews) - Team Collaboration (2721 reviews) - Project Management (2666 reviews) - Organization (2606 reviews) - Task Management (2368 reviews) **Cons:** - Missing Features (1681 reviews) - Learning Curve (1163 reviews) - Limited Features (1003 reviews) - Not Intuitive (822 reviews) - Limited Customization (728 reviews) ### What Do G2 Reviewers Say About monday AI Work Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. - Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. - Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. - Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. - Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. **Cons:** - Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. - Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. - Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. - Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. - Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. #### What Are Recent G2 Reviews of monday AI Work Platform? **"[Cross-Department Work Visible & Trackable A Strong Tool for Team Accountability One Shared Place](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13087738)"** **Rating:** 5.0/5.0 stars *— Alicia W.* [Read full review](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13087738) --- **"[Best-in-Class Project Management Performance with an Easy-to-Use Interface](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13095078)"** **Rating:** 5.0/5.0 stars *— Thomas Lorcan R.* [Read full review](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13095078) --- #### What Are G2 Users Discussing About monday AI Work Platform? - [How do I utilize monday dev's development features for building custom workflow apps?](https://www.g2.com/discussions/how-do-i-utilize-monday-dev-s-development-features-for-building-custom-workflow-apps) - [What sets monday.com apart from other project management tools in terms of user experience and customization?](https://www.g2.com/discussions/what-sets-monday-com-apart-from-other-project-management-tools-in-terms-of-user-experience-and-customization) - 3 upvotes - [What is monday marketer used for?](https://www.g2.com/discussions/what-is-monday-marketer-used-for) - [Is Monday com any good?](https://www.g2.com/discussions/is-monday-com-any-good) - 10 upvotes - [Does Monday com have a chat feature?](https://www.g2.com/discussions/does-monday-com-have-a-chat-feature) - 5 upvotes ### 5. [Pega Platform](https://www.g2.com/products/pega-platform/reviews) Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour **Average Rating:** 4.2/5.0 **Total Reviews:** 199 **How Do G2 Users Rate Pega Platform?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Pega Platform?** - **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems) - **Year Founded:** 1983 - **HQ Location:** Cambridge, MA - **Twitter:** @pega (45,022 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pegasystems (5,558 employees on LinkedIn®) - **Ownership:** NASDAQ:PEGA **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Consultant - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 68% Enterprise, 20% Mid-Market #### What Are Pega Platform's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Data Management (3 reviews) - Ease of Use (3 reviews) - Features (3 reviews) - Integrations (3 reviews) **Cons:** - Limitations (2 reviews) - Limited Features (2 reviews) - Outdated Interface (2 reviews) - Poor Interface Design (2 reviews) - Poor UI (2 reviews) ### What Do G2 Reviewers Say About Pega Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** provided by Pega, enhancing their onboarding and integration experience. - Users appreciate the **strong case management** and effective automation of complex processes in Pega Platform, enhancing operations. - Users appreciate the **ease of use** of Pega Platform, enabling automation and integration without complex coding. - Users appreciate the **easy integration and user-friendly interface** of Pega Platform, enhancing their overall experience and functionality. - Users value the **easy integrations** with various systems and the capability to enhance business processes effectively. **Cons:** - Users find the **customization limitations** of the Pega Platform frustrating, often sacrificing ideal designs for compatibility. - Users find the **limited features** of Pega Platform frustrating, hindering their ability to customize for their needs. - Users find the **outdated interface** of the Pega Platform frustrating, impacting customization and overall user experience. - Users find the **poor interface design** of Pega Platform frustrating, limiting customization and affecting overall usability. - Users are frustrated with the **poor UI** of the Pega Platform, facing limitations and outdated design elements. #### What Are Recent G2 Reviews of Pega Platform? **"[Quick, Easy, and Highly Configurable—Pega Keeps Getting Better](https://www.g2.com/survey_responses/pega-platform-review-12711599)"** **Rating:** 4.5/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) --- **"[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)"** **Rating:** 4.5/5.0 stars *— Surendra P.* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) --- #### What Are G2 Users Discussing About Pega Platform? - [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment - [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas) - [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment - [What is PEGA platform used for?](https://www.g2.com/discussions/what-is-pega-platform-used-for) - [What is claims processing system?](https://www.g2.com/discussions/what-is-claims-processing-system) ### 6. [Workfront](https://www.g2.com/products/workfront/reviews) Adobe Workfront is the leader in collaborative work management and marketing work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish to help teams deliver measurable outcomes. At every stage of planning, executing, and automating work, Workfront enables the business capabilities companies need to deliver exceptional customer experiences and to connect planning processes to execution workflows. **Average Rating:** 4.1/5.0 **Total Reviews:** 1,150 **How Do G2 Users Rate Workfront?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Activities:** 8.5/10 (Category avg: 8.9/10) - **Flows:** 7.9/10 (Category avg: 8.8/10) - **Integration:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Workfront?** - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Company Website:** https://adobe.com - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe (956,842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (42,087 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Senior Project Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 48% Enterprise, 35% Mid-Market #### What Are Workfront's Pros and Cons? **Pros:** - Project Management (117 reviews) - Ease of Use (100 reviews) - Team Collaboration (87 reviews) - Task Management (86 reviews) - Organization (72 reviews) **Cons:** - Learning Curve (83 reviews) - Not Intuitive (49 reviews) - Complexity (44 reviews) - Slow Performance (36 reviews) - Limited Features (33 reviews) ### What Do G2 Reviewers Say About Workfront? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized project management** of Workfront, enhancing team alignment and productivity through clear organization. - Users appreciate the **ease of use** of Workfront, complimenting its clean interface and efficient functionality. - Users value the **smooth team collaboration** in Workfront, enhancing communication and coordination effectively across projects. - Users appreciate the **enhanced visibility and organization** of Workfront, streamlining task management and reducing confusion in teams. - Users value the **visibility and organization** Workfront provides, enhancing project management and team efficiency. **Cons:** - Users find the **steep learning curve** of Workfront challenging, especially for those accustomed to simpler project management tools. - Users find Workfront to be **not intuitive** , often requiring training to navigate its complex features and outdated UI. - Users find Workfront's **complexity and steep learning curve** challenging, making navigation and setup time-consuming and frustrating. - Users often experience **slow performance** with Adobe Workfront, particularly when managing large datasets or extensive reports. - Users find Workfront's **limited features** frustrating, particularly in customization and managing project views effectively. #### What Are Recent G2 Reviews of Workfront? **"[Workfront Keeps Projects Organized and Team Coordination on Track](https://www.g2.com/survey_responses/workfront-review-12855220)"** **Rating:** 5.0/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/workfront-review-12855220) --- **"[Enhances Team Collaboration, Could Improve UI](https://www.g2.com/survey_responses/workfront-review-13064177)"** **Rating:** 5.0/5.0 stars *— Kyle A.* [Read full review](https://www.g2.com/survey_responses/workfront-review-13064177) --- #### What Are G2 Users Discussing About Workfront? - [What is Workfront used for?](https://www.g2.com/discussions/what-is-workfront-used-for) - 1 comment, 1 upvote - [What is Workfront Fusion?](https://www.g2.com/discussions/what-is-workfront-fusion) - [What are the advantages and disadvantages of using project management software?](https://www.g2.com/discussions/what-are-the-advantages-and-disadvantages-of-using-project-management-software) - [What does Workfront cost?](https://www.g2.com/discussions/what-does-workfront-cost) - [What is Workfront software?](https://www.g2.com/discussions/what-is-workfront-software) ### 7. [ClickUp](https://www.g2.com/products/clickup/reviews) ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,613 **How Do G2 Users Rate ClickUp?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Activities:** 8.8/10 (Category avg: 8.9/10) - **Flows:** 8.8/10 (Category avg: 8.8/10) - **Integration:** 8.2/10 (Category avg: 8.4/10) **Who Is the Company Behind ClickUp?** - **Seller:** [ClickUp](https://www.g2.com/sellers/clickup) - **Company Website:** https://ClickUp.com - **Year Founded:** 2017 - **HQ Location:** San Diego, California - **Twitter:** @clickup (69,539 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12949663/ (1,526 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Project Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are ClickUp's Pros and Cons? **Pros:** - Ease of Use (4220 reviews) - Task Management (3219 reviews) - Features (3119 reviews) - Project Management (2788 reviews) - Organization (2589 reviews) **Cons:** - Missing Features (2039 reviews) - Learning Curve (1751 reviews) - Limited Features (1334 reviews) - Not Intuitive (1181 reviews) - Slow Loading (1156 reviews) ### What Do G2 Reviewers Say About ClickUp? *AI-generated summary from verified user reviews* **Pros:** - Users praise ClickUp for its **ease of use** , enhancing collaboration and project management efficiency effortlessly. - Users value the **robust task management capabilities** of ClickUp, enhancing organization, productivity, and overall workflow efficiency. - Users value ClickUp's **robust features and flexibility** , significantly enhancing productivity and project visibility across teams. - Users appreciate the **flexibility and comprehensive integration** of ClickUp, enhancing teamwork and project execution efficiency. - Users appreciate the **effective collaboration** of ClickUp, enabling seamless teamwork and task management on a single platform. **Cons:** - Users find **missing features** frustrating in ClickUp, especially when crucial tools are restricted by paywalls and limits. - Users find the **learning curve for beginners** to be challenging, requiring time to adapt and master the system. - Users find ClickUp has **limited features** , lacking integrations and complex functionalities, impacting usability and flexibility. - Users find ClickUp's interface **not intuitive** , complicating the discovery of features and overall user experience. - Users report experiencing **slow loading** times in ClickUp, impacting overall efficiency and user experience. #### What Are Recent G2 Reviews of ClickUp? **"[Custom Views and Board/List Switching Keep QA on Track Across Client Accounts](https://www.g2.com/survey_responses/clickup-review-13122507)"** **Rating:** 5.0/5.0 stars *— Michaela S.* [Read full review](https://www.g2.com/survey_responses/clickup-review-13122507) --- **Rating:** 4.0/5.0 stars *— Vinicius A.* [Read full review](https://www.g2.com/survey_responses/clickup-review-13122804) --- #### What Are G2 Users Discussing About ClickUp? - [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes - [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes - [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes - [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes ### 8. [IBM Cloud Pak for Business Automation](https://www.g2.com/products/ibm-cloud-pak-for-business-automation/reviews) IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, each designed to automate work and accelerate the growth of your business. It simplifies complex multi-step workflows, manual tasks, decision-making, data extraction, record management, document governance and compliance, and more. You can start your digital transformation journey by applying robotic process automation (RPA) to free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations. Security-rich environments bring trust and transparency to multi-party workflows, all of which can be tailored and integrated with your existing investments. Using this complete intelligent automation solution, clients are transforming fragile and disparate workflows—achieving 97% straight-through processing—to stay competitive and deliver more efficient and satisfying customer and employee experiences while reducing operational costs. **Average Rating:** 4.3/5.0 **Total Reviews:** 38 **How Do G2 Users Rate IBM Cloud Pak for Business Automation?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Activities:** 7.9/10 (Category avg: 8.9/10) - **Flows:** 7.6/10 (Category avg: 8.8/10) - **Integration:** 7.4/10 (Category avg: 8.4/10) **Who Is the Company Behind IBM Cloud Pak for Business Automation?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Enterprise, 28% Mid-Market #### What Are Recent G2 Reviews of IBM Cloud Pak for Business Automation? **"[Business automation with IBM cloud pack](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-9005558)"** **Rating:** 5.0/5.0 stars *— ATUL S.* [Read full review](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-9005558) --- **"[IBM Cloud Pak - It's the future of Automation Platform](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-8769550)"** **Rating:** 5.0/5.0 stars *— Rajat S.* [Read full review](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-8769550) --- #### What Are G2 Users Discussing About IBM Cloud Pak for Business Automation? - [What is IBM Cloud Pak for Business Automation used for?](https://www.g2.com/discussions/what-is-ibm-cloud-pak-for-business-automation-used-for) - 1 comment ### 9. [Quixy](https://www.g2.com/products/quixy/reviews) Quixy is a cloud-based, user-friendly platform that empowers users without coding skills to create enterprise-grade applications ten times faster using a simple drag-and-drop design. Built for today’s dynamic business environment, Quixy allows businesses to build and manage enterprise applications quickly and effortlessly, enhancing efficiency, transparency, and productivity across operations. With a wide range of pre-built solutions for various use cases such as CRM, Project Management, HRMS, and more. Quixy simplifies application development and helps organizations stay agile while meeting their unique needs. The platform also integrates a seamless cloud database, enterprise-grade security, regulatory compliance, and a scalable infrastructure to support global business operations. Schedule a Demo at https://quixy.com/get-demo/ **Average Rating:** 5.0/5.0 **Total Reviews:** 129 **How Do G2 Users Rate Quixy?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Activities:** 9.8/10 (Category avg: 8.9/10) - **Flows:** 9.9/10 (Category avg: 8.8/10) - **Integration:** 9.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Quixy?** - **Seller:** [Quixy](https://www.g2.com/sellers/quixy) - **Year Founded:** 2019 - **HQ Location:** Hyderabad, Telangana - **LinkedIn® Page:** https://www.linkedin.com/company/14492640/ (229 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Associate Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Quixy's Pros and Cons? **Pros:** - Automation (1 reviews) - Automation Ease (1 reviews) - Automation Excellence (1 reviews) - Automation Focus (1 reviews) - Capabilities (1 reviews) **Cons:** - Bugs (1 reviews) - Communication Issues (1 reviews) - Email Issues (1 reviews) - Lagging Issues (1 reviews) - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Quixy? *AI-generated summary from verified user reviews* **Pros:** - Users value Quixy's **easy and fast automation** , effectively streamlining workflows and significantly reducing manual efforts. - Users find **automation incredibly easy** with Quixy, streamlining workflows and saving time with its user-friendly platform. - Users praise Quixy for its **easy and fast automation** , enhancing internal workflows and saving considerable time and effort. - Users value the **ease of automation** Quixy offers, allowing seamless workflow management without coding skills. - Users praise Quixy's **powerful workflow automation capabilities** , making complex processes easy and efficient without coding requirements. **Cons:** - Users experience **slow refresh speeds and buffering** , along with occasional missed notifications that disrupt their workflow. - Users experience **communication issues** due to low refresh speeds and missed notifications, impacting overall efficiency. - Users face **email issues** due to slow refresh speeds and missed notifications affecting user experience. - Users experience **lagging issues** with slow refresh speeds and missed notifications, impacting their overall experience. - Users experience **performance issues** like low refresh speed and missed notifications, impacting their workflow efficiency. #### What Are Recent G2 Reviews of Quixy? **"[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)"** **Rating:** 5.0/5.0 stars *— Sanjiv K.* [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) --- **"[Quixy - The only destination for automating workflows](https://www.g2.com/survey_responses/quixy-review-10408888)"** **Rating:** 5.0/5.0 stars *— Fojeme M.* [Read full review](https://www.g2.com/survey_responses/quixy-review-10408888) --- #### What Are G2 Users Discussing About Quixy? - [How do you use Quixy?](https://www.g2.com/discussions/how-do-you-use-quixy) - [Who owns Quixy?](https://www.g2.com/discussions/who-owns-quixy) - [How much does Quixy cost?](https://www.g2.com/discussions/how-much-does-quixy-cost) - [What does Quixy do?](https://www.g2.com/discussions/what-does-quixy-do) ### 10. [Wrike](https://www.g2.com/products/wrike/reviews) Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond. Teams use Wrike to track work progress, assign tasks, set deadlines, and facilitate communication, eliminating silos and fostering a culture of transparency and accountability that is crucial for successful delivery. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting capabilities. Teams can build and automate tailored workflows that reflect their unique processes, visualize timelines through Gantt charts and Kanban boards, and integrate seamlessly with tools like Slack, Google Drive, and Microsoft Teams. Wrike's MCP server extends this further, allowing AI assistants to connect directly to the platform where execution actually happens so AI-driven actions become part of the auditable record of how work gets done, not disconnected outputs living outside the system. And powered by the Wrike Work Intelligence® Graph, the platform gives AI the structured context it needs to act reliably inside the same roles, permissions, and access controls as your people. The result goes far beyond task management. Wrike reduces time spent on administrative work, scales alongside growing organizations, and gives teams the governed foundation they need to put AI to work on their most consequential workflows without losing control. With more than 20,000 organizations worldwide, including Siemens, Walmart, NVIDIA, and The Estée Lauder Companies, trusting Wrike to deliver their most important work, the platform has earned its place as a reliable partner for organizations to deliver without doubt **Average Rating:** 4.2/5.0 **Total Reviews:** 4,455 **How Do G2 Users Rate Wrike?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Activities:** 8.3/10 (Category avg: 8.9/10) - **Flows:** 8.3/10 (Category avg: 8.8/10) - **Integration:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Wrike?** - **Seller:** [Wrike, Inc.](https://www.g2.com/sellers/wrike-inc) - **Company Website:** https://www.wrike.com - **Year Founded:** 2006 - **HQ Location:** San Diego, CA - **Twitter:** @wrike (13,574 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/612239/ (1,254 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 43% Mid-Market, 36% Small-Business #### What Are Wrike's Pros and Cons? **Pros:** - Project Management (477 reviews) - Team Collaboration (456 reviews) - Task Management (450 reviews) - Organization (383 reviews) - Ease of Use (331 reviews) **Cons:** - Learning Curve (305 reviews) - Not Intuitive (239 reviews) - Missing Features (203 reviews) - Limited Features (190 reviews) - Complex Usability (171 reviews) ### What Do G2 Reviewers Say About Wrike? *AI-generated summary from verified user reviews* **Pros:** - Users find Wrike to greatly enhance **project tracking and team collaboration** , boosting productivity and organization. - Users appreciate the **seamless team collaboration** in Wrike, enhancing productivity and simplifying project management processes. - Users appreciate the **effective task management** in Wrike, enhancing team collaboration and productivity through real-time updates. - Users value the **organization capabilities** of Wrike, enhancing task management and team collaboration effectively. - Users appreciate the **ease of use** of Wrike, streamlining task management and enhancing team collaboration effortlessly. **Cons:** - Users find Wrike has a steep **learning curve** , making initial navigation and usage quite challenging and overwhelming. - Users find Wrike's interface **not intuitive** , making it challenging to train others and leading to frequent user frustration. - Users find the **lack of built-in templates** and steep learning curve challenging, affecting workflow efficiency in Wrike. - Users find Wrike's **limited features** frustrating, desiring more templates and customizability for a smoother experience. - Users find Wrike's interface initially **overwhelming and complex** , making it challenging to navigate and utilize effectively. #### What Are Recent G2 Reviews of Wrike? **"[Makes Collaboration EASY](https://www.g2.com/survey_responses/wrike-review-10927348)"** **Rating:** 4.5/5.0 stars *— Kylee H.* [Read full review](https://www.g2.com/survey_responses/wrike-review-10927348) --- **"[Wrike Reduced Small Decision Bottlenecks Across Projects](https://www.g2.com/survey_responses/wrike-review-12897394)"** **Rating:** 4.0/5.0 stars *— Sakshi B.* [Read full review](https://www.g2.com/survey_responses/wrike-review-12897394) --- #### What Are G2 Users Discussing About Wrike? - [How is Wrike facilitating project management and team collaboration in fast-paced business environments?](https://www.g2.com/discussions/how-is-wrike-facilitating-project-management-and-team-collaboration-in-fast-paced-business-environments) - 1 comment - [How is Wrike being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-wrike-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - [What is Wrike used for?](https://www.g2.com/discussions/wrike-what-is-wrike-used-for) - 3 comments - [What should you check for when selecting your tool for a project?](https://www.g2.com/discussions/what-should-you-check-for-when-selecting-your-tool-for-a-project) - [What are the features of project management?](https://www.g2.com/discussions/wrike-what-are-the-features-of-project-management) - 2 comments ### 11. [ProHance](https://www.g2.com/products/prohance/reviews) ProHance is the Productivity Control Room for enterprises, the single place where productivity across employees, vendors, AI copilots, and autonomous agents is observed, governed, and improved. Modern work is no longer done by employees alone, yet most organizations can measure and govern only employee productivity. ProHance unifies every worker type in one control room: one view, one governance layer, one source of truth. Modules span Work Time, Work Output, Workflow Management, Advanced Analytics, Asset Optimization, AI Adoption Index, and an AI-enabled Retention Risk Index. Trusted by 450,000+ users across 220+ enterprises in 55 countries, ProHance delivers measurable gains in operational efficiency for banking and financial services, BPO/KPO, global capability centers, healthcare RCM, and IT services organizations, with enterprise-grade, privacy-first architecture **Average Rating:** 4.6/5.0 **Total Reviews:** 219 **How Do G2 Users Rate ProHance?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Activities:** 9.3/10 (Category avg: 8.9/10) - **Flows:** 8.6/10 (Category avg: 8.8/10) - **Integration:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind ProHance?** - **Seller:** [ProHance](https://www.g2.com/sellers/prohance) - **Company Website:** https://www.prohance.ai/ - **Year Founded:** 2010 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @prohance_net (79 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/prohance/ (236 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Manager, Project Manager - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 56% Mid-Market, 38% Enterprise #### What Are ProHance's Pros and Cons? **Pros:** - Time Tracking (30 reviews) - Efficiency (25 reviews) - Ease of Use (21 reviews) - Time-saving (17 reviews) - Tracking Ease (17 reviews) **Cons:** - Difficult Navigation (8 reviews) - Limited Features (8 reviews) - Data Inaccuracy (7 reviews) - Missing Features (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About ProHance? *AI-generated summary from verified user reviews* **Pros:** - Users value **effective time tracking** with ProHance, enhancing productivity and simplifying team management efficiently. - Users highlight the **efficiency** of ProHance in streamlining business processes and managing productivity effortlessly. - Users appreciate the **user-friendly interface** of ProHance, making performance monitoring and team management efficient and hassle-free. - Users value the **time-saving aspects** of ProHance, enhancing productivity and transparency across teams with real-time tracking. - Users value the **easy tracking capabilities** of ProHance, enabling efficient management of productivity and compliance. **Cons:** - Users find the **difficult navigation** of ProHance frustrating, especially when adapting to new or unfamiliar situations. - Users express that the **limited features** in ProHance hinder customization and overall user experience. - Users experience **data inaccuracy** due to reliance on manual updates, leading to compromised data quality and oversight challenges. - Users find **missing customization options** in ProHance, which limits functionality and overall user experience. - Users find ProHance's interface **not intuitive** , making navigation complex and challenging for new users to adapt quickly. #### What Are Recent G2 Reviews of ProHance? **"[Impressive Dashboards and Smart Automation for Clear Workforce Visibility](https://www.g2.com/survey_responses/prohance-review-12393822)"** **Rating:** 4.5/5.0 stars *— Sameer R.* [Read full review](https://www.g2.com/survey_responses/prohance-review-12393822) --- **"[Driving Enterprise Wide Productivity Insights Using ProHance](https://www.g2.com/survey_responses/prohance-review-12845776)"** **Rating:** 4.5/5.0 stars *— Nirmal H.* [Read full review](https://www.g2.com/survey_responses/prohance-review-12845776) --- #### What Are G2 Users Discussing About ProHance? - [What is ProHance used for?](https://www.g2.com/discussions/what-is-prohance-used-for) - 1 comment - [How do you trick time tracking software?](https://www.g2.com/discussions/how-do-you-trick-time-tracking-software) - [How does ProHance Mate work?](https://www.g2.com/discussions/how-does-prohance-mate-work) - 1 comment - [Does ProHance take screenshot?](https://www.g2.com/discussions/does-prohance-take-screenshot) - [What is ProHance tool?](https://www.g2.com/discussions/what-is-prohance-tool) - 1 comment ### 12. [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 98 **How Do G2 Users Rate FlowForma Process Automation?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 9.2/10 (Category avg: 8.8/10) - **Integration:** 7.9/10 (Category avg: 8.4/10) **Who Is the Company Behind FlowForma Process Automation?** - **Seller:** [FlowForma](https://www.g2.com/sellers/flowforma) - **Company Website:** https://www.flowforma.com - **Year Founded:** 2012 - **HQ Location:** Dublin - **Twitter:** @FlowForma (493 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10197246/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction, Information Technology and Services - **Company Size:** 64% Mid-Market, 26% Small-Business #### What Are FlowForma Process Automation's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Automation (16 reviews) - Efficiency (16 reviews) - Automation Efficiency (10 reviews) - Productivity Improvement (10 reviews) **Cons:** - Learning Curve (8 reviews) - Difficult Learning (5 reviews) - Missing Features (5 reviews) - Learning Difficulty (4 reviews) - Complexity (3 reviews) ### What Do G2 Reviewers Say About FlowForma Process Automation? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in FlowForma Process Automation enhances efficiency and integration within their business. - Users find **automation features** of FlowForma invaluable for enhancing efficiency and simplifying client data management. - Users commend the **efficiency** of FlowForma, highlighting its ability to streamline workflows and reduce workload effectively. - Users find **automation efficiency** in FlowForma Process Automation boosts productivity and simplifies data management seamlessly. - Users value the **productivity improvement** FlowForma delivers, enhancing efficiency and reducing team workload significantly. **Cons:** - Users find the **learning curve steep** , requiring time and training to navigate FlowForma’s system effectively. - Users find the **difficult learning curve** of FlowForma challenging, requiring time and training to navigate effectively. - Users find the **missing features** in FlowForma Process Automation lead to customization and integration limitations. - Users find that **learning difficulty** impacts their ability to navigate and manage complex tasks effectively in FlowForma. - Users find the **complexity** of FlowForma challenging, hindering smooth navigation and efficient task management. #### What Are Recent G2 Reviews of FlowForma Process Automation? **"[FlowForma Makes Automating Forms and Document Generation a Breeze](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742)"** **Rating:** 4.0/5.0 stars *— Jolanta L.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742) --- **"[Fast, Responsive Support That Resolves Tickets Quickly](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989)"** **Rating:** 5.0/5.0 stars *— Alex B.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989) --- #### What Are G2 Users Discussing About FlowForma Process Automation? - [What do you like most about FlowForma for process automation, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-flowforma-for-process-automation-and-what-could-be-improved) - [What is FlowForma Process Automation used for?](https://www.g2.com/discussions/what-is-flowforma-process-automation-used-for) - 1 comment ### 13. [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) Jotform Workflows is a powerful no-code automation platform that makes it easy to streamline, manage, and optimize your business processes from end to end. Using an intuitive drag-and-drop builder, you can design custom workflows that match your exact needs — whether you’re routing approvals, collecting payments, assigning tasks, or automating repetitive steps across your organization. Jotform Workflows eliminates manual work, reduces errors, and helps teams move faster by keeping every process consistent, transparent, and fully automated. With 200+ professionally designed workflow templates, getting started is effortless. Choose a ready-made workflow for HR, finance, operations, customer service, education, healthcare, or any other use case, and customize it to fit your processes. Workflows can include conditional logic, automated notifications, role-based approvals, and dynamic routing rules that adapt to each form submission, ensuring the right steps happen at the right time. For organizations that rely on payments, Jotform Workflows supports automated payment collection and processing through 40+ trusted payment gateways, including PayPal, Square, and Stripe. You can trigger payments based on user selections, approval steps, or predefined conditions, helping you collect funds quickly and accurately without manual intervention. Seamless integration is at the heart of Jotform Workflows. Connect your workflows to 200+ popular apps — including Slack, Google Sheets, Airtable, HubSpot, Trello, and more — to automatically sync data, create tasks, notify team members, or update external systems in real time. This creates a fully connected ecosystem where every submission triggers the right actions across your tools. Jotform Workflows also includes powerful task management capabilities. Create tasks, assign them to team members, track progress, and automate follow-ups based on form responses or workflow conditions. This centralizes all activity into one organized workspace, giving teams full visibility into what needs to happen next. All workflow data is automatically stored and organized in Jotform Tables and Jotform Inbox. View submissions as spreadsheets, calendars, or cards, manage permissions for team members, and respond to approvals or requests quickly from any device. This ensures complete oversight and helps teams make informed decisions faster. With robust automation, deep integrations, secure data handling, and a no-code builder anyone can use, Jotform Workflows empowers organizations of all sizes to create efficient, scalable, and fully automated processes — without relying on developers or technical expertise. **Average Rating:** 4.5/5.0 **Total Reviews:** 561 **How Do G2 Users Rate Jotform Workflows?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Activities:** 8.6/10 (Category avg: 8.9/10) - **Flows:** 8.7/10 (Category avg: 8.8/10) - **Integration:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Jotform Workflows?** - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 64% Small-Business, 29% Mid-Market #### What Are Jotform Workflows's Pros and Cons? **Pros:** - Ease of Use (231 reviews) - Automation (110 reviews) - Form Creation (89 reviews) - Easy Integrations (77 reviews) - Customization (75 reviews) **Cons:** - Learning Curve (51 reviews) - Complexity (40 reviews) - Missing Features (40 reviews) - Integration Issues (37 reviews) - Form Issues (33 reviews) ### What Do G2 Reviewers Say About Jotform Workflows? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Jotform Workflows, making setup and monitoring straightforward and efficient. - Users love the **automation capabilities** of Jotform Workflows, greatly enhancing efficiency and streamlining processes effortlessly. - Users appreciate the **easy-to-use form creation** in Jotform Workflows, enabling smooth workflows and customization options. - Users value the **easy integrations** with platforms like Hubspot, enhancing their workflow efficiency significantly. - Users love the **customization options** in Jotform Workflows, enabling seamless brand alignment and efficient form creation. **Cons:** - Users find the **steep learning curve** for advanced features challenging, making implementation difficult for newcomers. - Users find the **navigational complexity** of Jotform Workflows time-consuming and challenging during setup and personalization. - Users express frustration over the **missing features** , particularly lacking communication channels and intuitive project management tools. - Users face **integration issues** with limited customizability, creating challenges for complex workflows and overall user experience. - Users experience **form issues** like slow searches and incompatibility with encrypted forms, affecting workflow efficiency. #### What Are Recent G2 Reviews of Jotform Workflows? **"[Intuitive Tool for Faster Candidate Email Updates](https://www.g2.com/survey_responses/jotform-workflows-review-12956925)"** **Rating:** 4.5/5.0 stars *— Harold D.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12956925) --- **"[Helps Me Keep Daily Consultation and Follow-up Work More Organized](https://www.g2.com/survey_responses/jotform-workflows-review-12723636)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12723636) --- ### 14. [Basecamp](https://www.g2.com/products/basecamp/reviews) Basecamp is the #1 collaboration tool for hundreds of thousands of teams worldwide. Teams use Basecamp to work on projects, communicate, and get work organized every day. Whether with teammates across the room, or clients across the world, Basecamp is the best tool to get things done. Basecamp makes it easy for teams to see what everyone is working on, collaborate on documents, schedule projects, and more without meetings or emails. Not convinced? Read our thousands of reviews and sign up for free. **Average Rating:** 4.1/5.0 **Total Reviews:** 5,356 **How Do G2 Users Rate Basecamp?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Activities:** 8.5/10 (Category avg: 8.9/10) - **Flows:** 8.4/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Basecamp?** - **Seller:** [37signals](https://www.g2.com/sellers/37signals) - **Year Founded:** 1999 - **HQ Location:** Chicago, IL - **Twitter:** @basecamp (7,061 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/98003/ (175 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 50% Small-Business, 34% Mid-Market #### What Are Basecamp's Pros and Cons? **Pros:** - Ease of Use (90 reviews) - Team Collaboration (69 reviews) - Project Management (59 reviews) - Organization (49 reviews) - Task Management (43 reviews) **Cons:** - Limited Features (36 reviews) - Missing Features (30 reviews) - Limited Functionality (24 reviews) - Project Management (21 reviews) - Lack of Features (18 reviews) ### What Do G2 Reviewers Say About Basecamp? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** in Basecamp, streamlining project management and enhancing team collaboration effortlessly. - Users appreciate how Basecamp enhances **team collaboration** , streamlining communication and organization on a single platform. - Users love the **collaboration tools** in Basecamp, enhancing teamwork and project visibility for seamless management. - Users value the **organization** of Basecamp, benefiting from streamlined project coordination and clear communication within a single platform. - Users appreciate how Basecamp offers **intuitive task management** , simplifying project oversight and enhancing team collaboration. **Cons:** - Users find Basecamp has **limited features** , missing advanced options and lacking in scheduling and notification control. - Users find Basecamp to lack **advanced features** , making it challenging for managing complex projects effectively. - Users find Basecamp has **limited functionality** , struggling with complex workflows and lacking advanced scheduling and reporting features. - Users find the **project management system confusing** , particularly with handling multiple complex projects effectively. - Users express frustration over the **lack of features** in Basecamp, particularly for scheduling and effective communication. #### What Are Recent G2 Reviews of Basecamp? **"[Basecamp keeps projects simple, organized, and easy to follow](https://www.g2.com/survey_responses/basecamp-review-13091559)"** **Rating:** 4.5/5.0 stars *— Samantha V.* [Read full review](https://www.g2.com/survey_responses/basecamp-review-13091559) --- **"[Message Boards and To-dos cut out a lot of unnecessary follow-ups](https://www.g2.com/survey_responses/basecamp-review-13051748)"** **Rating:** 5.0/5.0 stars *— Alamgir H.* [Read full review](https://www.g2.com/survey_responses/basecamp-review-13051748) --- #### What Are G2 Users Discussing About Basecamp? - [What makes Basecamp a preferred tool for project management in remote work settings?](https://www.g2.com/discussions/basecamp-what-makes-basecamp-a-preferred-tool-for-project-management-in-remote-work-settings) - 2 comments - [What makes Basecamp a preferred tool for project management in remote work settings?](https://www.g2.com/discussions/what-makes-basecamp-a-preferred-tool-for-project-management-in-remote-work-settings) - 2 comments - [What is Basecamp used for?](https://www.g2.com/discussions/basecamp-what-is-basecamp-used-for) - 4 comments - [Is basecamp the best project management software?](https://www.g2.com/discussions/is-basecamp-the-best-project-management-software) - 3 comments - [What is the best way to use Basecamp?](https://www.g2.com/discussions/what-is-the-best-way-to-use-basecamp) - 1 comment ### 15. [IBM Business Automation Workflow (BAW)](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews) IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work. In addition to process management, workflow uses advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes. You can choose a deployment option most convenient for your business based on your needs. IBM Business Automation Workflow on Cloud and IBM Business Automation Workflow have the same capabilities. However, the former is a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM. Key Features and functionality: -Enable business users to manage workflows -Implement changes quickly for greater agility -Achieve visibility across end-to-end workflows -Increase efficiency and consistency by reusing process components across multiple workflows. -Deliver better speed and scalability -Access the cloud service from the public cloud or mobile devices through the cloud portal or use a separately available Virtual Private Network (VPN) to connect. -Meet governance and compliance requirements Value of the product and what it can do for your users: -IBM Business Automation Workflow helps bridge business strategy and execution to deliver better outcomes -It helps model, design, implement and monitor more competitive front- or back-office workflows -Automate operations at scale to increase straight through processing and case closure rates -Consolidate disparate information to create unified data records linked by case or customer -Improve your ability to meet and manage information lifecycle governance requirements, such as protecting customer data and complying with data retention regulations **Average Rating:** 4.4/5.0 **Total Reviews:** 75 **How Do G2 Users Rate IBM Business Automation Workflow (BAW)?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Activities:** 7.1/10 (Category avg: 8.9/10) - **Flows:** 8.3/10 (Category avg: 8.8/10) - **Integration:** 6.7/10 (Category avg: 8.4/10) **Who Is the Company Behind IBM Business Automation Workflow (BAW)?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Who Uses This:** Consultant, Software Developer - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 49% Enterprise, 34% Mid-Market #### What Are IBM Business Automation Workflow (BAW)'s Pros and Cons? **Pros:** - Ease of Use (1 reviews) **Cons:** - Tool Limitations (1 reviews) ### What Do G2 Reviewers Say About IBM Business Automation Workflow (BAW)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of IBM BAW, finding it intuitive and efficient for business processes. **Cons:** - Users find the **outdated layout** of IBM BAW uninspiring, impacting their overall experience and engagement. #### What Are Recent G2 Reviews of IBM Business Automation Workflow (BAW)? **"[BWA Evaluation](https://www.g2.com/survey_responses/ibm-business-automation-workflow-baw-review-9498167)"** **Rating:** 4.5/5.0 stars *— Domingos Q.* [Read full review](https://www.g2.com/survey_responses/ibm-business-automation-workflow-baw-review-9498167) --- **"[Enterprise-Grade Workflow Automation with Deep Integration Capabilities](https://www.g2.com/survey_responses/ibm-business-automation-workflow-baw-review-11355258)"** **Rating:** 5.0/5.0 stars *— Mohamed Ghazali M.* [Read full review](https://www.g2.com/survey_responses/ibm-business-automation-workflow-baw-review-11355258) --- #### What Are G2 Users Discussing About IBM Business Automation Workflow (BAW)? - [What advice do you have for others considering IBM BAW for business process automation?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-ibm-baw-for-business-process-automation) - [What is IBM Business Automation Workflow (BAW) used for?](https://www.g2.com/discussions/what-is-ibm-business-automation-workflow-baw-used-for) - [What is IBM Process Designer?](https://www.g2.com/discussions/what-is-ibm-process-designer) - [What is IBM BPM tool?](https://www.g2.com/discussions/what-is-ibm-bpm-tool) - [What is workflow automation software?](https://www.g2.com/discussions/what-is-workflow-automation-software) ### 16. [Pipefy](https://www.g2.com/products/pipefy/reviews) Pipefy is a global leader in business orchestration, currently serving more than 4,000 clients across 150+ countries. Pipefy ia a Business Orchestration and Automation Technology (BOAT), providing a unified control plane that coordinates humans, systems, and AI agents to eliminate process fragmentation. The platform is built on a modular architecture featuring four distinct layers: a Human Interface for fluid service delivery, a Workflow and Rules core for modeling complex logic, a Data and Analytics layer for real-time insights, and an Automation and Integration engine. A standout feature is the Pipefy Agent Studio, which allows non-developers to create specialized AI agents and also providing a Bring Your Own LLM (BYOLLM) strategy, allowing customers to choose which LLM is more appropriate for each need. The platform ensures technical oversight through its Adaptive Governance Framework, establishing safe zones for business areas to co-create agents with the IT department, and its Trust Layer, which provides end-to-end audit logs and causal lineage for every automated action. Pipefy’s primary value lies in its ability to deliver AI results in days, not months. The platform solves the existential pressure of an unsustainable development backlog and the security risks posed by uncontrolled Shadow IT and Shadow AI. It provides a sanctioned, secure environment using an Adaptive Governance Framework, for business technologists to build their own automations without creating technical debt. For Larger companies, Pipefy acts as an orchestration wrapper that modernizes rigid legacy infrastructure, without the cost and systemic risk of a replacing project. The platform specifically addresses the inefficiency of operational silos and the manual white space workflows, by creating a unified Process Fabric. This orchestration layer provides the global compliance, granular RBAC, and end-to-end auditability required to pass rigorous SOC2 and ISO 27001 audits while delivering a modern digital experience over the legacy core. **Average Rating:** 4.6/5.0 **Total Reviews:** 213 **How Do G2 Users Rate Pipefy?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Activities:** 9.0/10 (Category avg: 8.9/10) - **Flows:** 9.2/10 (Category avg: 8.8/10) - **Integration:** 8.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Pipefy?** - **Seller:** [Pipefy](https://www.g2.com/sellers/pipefy) - **Company Website:** https://www.pipefy.com - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @Pipefy (2,252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5202118 (589 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Small-Business, 29% Mid-Market #### What Are Pipefy's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Automation (5 reviews) - Efficiency (4 reviews) - User Interface (4 reviews) - Intuitive (3 reviews) **Cons:** - Expensive (2 reviews) - Learning Curve (2 reviews) - App Limitations (1 reviews) - Automation Issues (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Pipefy? *AI-generated summary from verified user reviews* **Pros:** - Users find Pipefy's **ease of use** beneficial for automating workflows with minimal technical skills required. - Users value the **ease of automation** with Pipefy, enhancing organization and collaboration without technical skills. - Users value the **efficiency** of Pipefy, enjoying streamlined processes and reduced workload through automation. - Users appreciate the **clean and intuitive user interface** of Pipefy, enhancing organization and collaboration effortlessly. - Users praise Pipefy's **intuitive interface** , making business process automation simple, efficient, and user-friendly. **Cons:** - Users find the **high cost of Pipefy's premium version** a barrier for many firms to fully leverage its capabilities. - Users find the **learning curve steep** , feeling overwhelmed by numerous options, especially new team members. - Users find the **limited integrations** with tools like Jira, Notion, and Slack insufficient for their needs. - Users experience **glitches in workflow automation** with Pipefy, impacting the reliability and efficiency of their processes. - Users find **integration issues** with tools like Jira, Notion, and Slack limit Pipefy's effectiveness for their workflows. #### What Are Recent G2 Reviews of Pipefy? **"[Pipefy: Highly Customizable Automations with Excellent Support](https://www.g2.com/survey_responses/pipefy-review-12275527)"** **Rating:** 5.0/5.0 stars *— Lisa K.* [Read full review](https://www.g2.com/survey_responses/pipefy-review-12275527) --- **"[Outstanding Experience from Start to Finish](https://www.g2.com/survey_responses/pipefy-review-11244203)"** **Rating:** 5.0/5.0 stars *— William M.* [Read full review](https://www.g2.com/survey_responses/pipefy-review-11244203) --- #### What Are G2 Users Discussing About Pipefy? - [What is Pipefy used for?](https://www.g2.com/discussions/what-is-pipefy-used-for) ### 17. [Hubstaff](https://www.g2.com/products/hubstaff/reviews) Hubstaff is a time tracking software built for global teams. Track hours with precision, automate payments and invoicing, and gain full visibility into how work gets done — whether your team is remote, hybrid, in-office or field-based. In addition to time tracking, Hubstaff includes built-in productivity monitoring features such as activity rates, app and URL usage, and optional screenshots — helping managers understand how time is spent and where focus is lost. The platform also offers advanced workforce analytics that classify work time, detect unusual activity patterns, and highlight inefficiencies — enabling data-driven decisions that improve performance and reduce wasted hours. Available on Mac, Windows, Linux, iOS, Android, and Chrome, Hubstaff platform integrates with over 35+ tools to streamline operations and support productive, high-performing teams. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,260 **How Do G2 Users Rate Hubstaff?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 9.2/10 (Category avg: 8.8/10) - **Integration:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Hubstaff?** - **Seller:** [Hubstaff](https://www.g2.com/sellers/hubstaff) - **Company Website:** https://hubstaff.com - **Year Founded:** 2013 - **HQ Location:** Indianapolis, IN - **Twitter:** @HubStaff (11,558 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2358159/ (346 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Small-Business, 26% Mid-Market #### What Are Hubstaff's Pros and Cons? **Pros:** - Ease of Use (751 reviews) - Time Tracking (726 reviews) - Tracking Ease (553 reviews) - Simple (443 reviews) - Productivity Tracking (362 reviews) **Cons:** - Time Tracking (227 reviews) - Inaccurate Tracking (196 reviews) - Limited Features (132 reviews) - Time Tracking Issues (126 reviews) - Slow Loading (118 reviews) ### What Do G2 Reviewers Say About Hubstaff? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Hubstaff, finding it seamless and simple to navigate activities and schedules. - Users find **time tracking effortless** with Hubstaff, appreciating its ease of use and excellent customer support. - Users find **time tracking effortless** with Hubstaff, appreciating seamless management and user-friendly interface across timezones. - Users appreciate the **ease of time tracking** with Hubstaff, enhancing their ability to bill accurately for activities. - Users value the **effective productivity tracking** of Hubstaff, enhancing workflow and accountability in their work processes. **Cons:** - Users experience issues with **inaccurate time tracking** , leading to frustration and concerns about productivity monitoring. - Users express concerns about **inaccurate tracking** in Hubstaff, leading to frustrations with work percentage assessments. - Users are frustrated by Hubstaff's **limited features** , including costly add-ons and insufficient reporting options. - Users report **time tracking issues** with Hubstaff, including project limits that hinder productivity and raise privacy concerns. - Users experience **slow loading** times, particularly when syncing and recording tasks, impacting overall efficiency. #### What Are Recent G2 Reviews of Hubstaff? **"[Easy Time Tracking and Clear Productivity Visibility for Remote Teams](https://www.g2.com/survey_responses/hubstaff-review-12970854)"** **Rating:** 5.0/5.0 stars *— Amro A.* [Read full review](https://www.g2.com/survey_responses/hubstaff-review-12970854) --- **"[So much at the same place](https://www.g2.com/survey_responses/hubstaff-review-9900407)"** **Rating:** 5.0/5.0 stars *— Kriti K.* [Read full review](https://www.g2.com/survey_responses/hubstaff-review-9900407) --- #### What Are G2 Users Discussing About Hubstaff? - [What is Hubstaff used for?](https://www.g2.com/discussions/hubstaff-what-is-hubstaff-used-for) - 4 comments - [How do you use the Hubstaff app?](https://www.g2.com/discussions/how-do-you-use-the-hubstaff-app) - [Is Hubstaff legal?](https://www.g2.com/discussions/is-hubstaff-legal) - 5 comments, 2 upvotes - [How does Hubstaff measure activity?](https://www.g2.com/discussions/how-does-hubstaff-measure-activity) - 3 comments - [What is Hubstaff used for?](https://www.g2.com/discussions/what-is-hubstaff-used-for) - 2 comments ### 18. [Zapier](https://www.g2.com/products/zapier/reviews) Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,062 **How Do G2 Users Rate Zapier?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Flows:** 10.0/10 (Category avg: 8.8/10) - **Integration:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Zapier?** - **Seller:** [Zapier](https://www.g2.com/sellers/zapier) - **Company Website:** https://zapier.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @zapier (95,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zapier (1,473 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 70% Small-Business, 24% Mid-Market #### What Are Zapier's Pros and Cons? **Pros:** - Ease of Use (437 reviews) - Automation (401 reviews) - Integrations (337 reviews) - Easy Integrations (294 reviews) - Integration Capabilities (261 reviews) **Cons:** - Expensive (183 reviews) - Pricing Issues (142 reviews) - Complexity (141 reviews) - Learning Curve (85 reviews) - Limited Features (77 reviews) ### What Do G2 Reviewers Say About Zapier? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zapier, effortlessly automating tasks with seamless integrations and a user-friendly interface. - Users appreciate the **seamless automation** offered by Zapier, effortlessly connecting tools and saving significant time on tasks. - Users love the **wide range of integrations** in Zapier, enhancing automation and improving productivity across various tools. - Users value the **easy integrations** of Zapier, enabling seamless automation across essential platforms like Google Workspace. - Users value the **wide range of integrations** in Zapier, enhancing task automation across various platforms effortlessly. **Cons:** - Users find Zapier to be **expensive** for the features it offers, especially when scaling usage over time. - Users find that Zapier has **pricing issues** as costs surge with advanced workflows, limiting access to essential features. - Users find the **setup complexity** of Zapier challenging, especially in error diagnosis and testing limitations. - Users experience a **steep learning curve** , particularly those without a coding background, making efficient usage challenging. - Users find Zapier's **limited features** in the free plan restrictive for growing workflows and advanced automations. #### What Are Recent G2 Reviews of Zapier? **"[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)"** **Rating:** 4.5/5.0 stars *— Yauhen D.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12997643) --- **"[Easy to Use with a Huge Range of Integrations](https://www.g2.com/survey_responses/zapier-review-12938138)"** **Rating:** 4.0/5.0 stars *— Richard D.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12938138) --- #### What Are G2 Users Discussing About Zapier? - [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments - [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments - [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments - [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments - [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes ### 19. [Creatio](https://www.g2.com/products/creatio/reviews) Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation. **Average Rating:** 4.6/5.0 **Total Reviews:** 315 **How Do G2 Users Rate Creatio?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Creatio?** - **Seller:** [Creatio](https://www.g2.com/sellers/creatio) - **Company Website:** https://www.creatio.com - **Year Founded:** 2014 - **HQ Location:** Boston, Massachusetts - **Twitter:** @Creatio_Global (3,977 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/creatioglobal/ (1,150 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Small-Business, 42% Mid-Market #### What Are Creatio's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Efficiency (21 reviews) - Customizability (19 reviews) - Customization (19 reviews) - Customization Options (17 reviews) **Cons:** - Learning Curve (10 reviews) - Missing Features (10 reviews) - Limited Features (8 reviews) - Limited Customization (6 reviews) - Limited Options (5 reviews) ### What Do G2 Reviewers Say About Creatio? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Creatio, enabling quick implementation and seamless customization for their business needs. - Users value the **efficiency** of Creatio, enabling quick implementation and seamless customization for their business needs. - Users value the **customizability** of Creatio, enabling tailored processes and effective support for business needs. - Users appreciate the **facility to customize** Creatio, allowing for tailored solutions that enhance business processes and efficiency. - Users value the **extensive customization options** of Creatio, enhancing their ability to tailor solutions to specific needs. **Cons:** - Users find the **learning curve steep** , often needing training and support to effectively use Creatio. - Users are disappointed by the **missing features** in Creatio, particularly in advanced analytics and contact upload options. - Users find **limited features** in Creatio, particularly in analytics and marketplace app selection, hindering comprehensive functionality. - Users find **limited customization** options in Creatio, hindering the ability to tailor designs to specific needs. - Users find **limited options** in Creatio hinder flexibility, particularly for service businesses needing custom solutions and efficient contact uploads. #### What Are Recent G2 Reviews of Creatio? **"[Creatio’s Flexible Low-Code Platform That Simplifies CRM and Workflow Automation](https://www.g2.com/survey_responses/creatio-review-13104076)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/creatio-review-13104076) --- **"[Empowers Customer Focus with Flexible, Bank-Ready Workflows](https://www.g2.com/survey_responses/creatio-review-12953782)"** **Rating:** 4.5/5.0 stars *— Tanner W.* [Read full review](https://www.g2.com/survey_responses/creatio-review-12953782) --- #### What Are G2 Users Discussing About Creatio? - [What is Creatio used for?](https://www.g2.com/discussions/what-is-creatio-used-for) - 1 comment ### 20. [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees. Learn more at teamwork.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,176 **How Do G2 Users Rate Teamwork.com?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Activities:** 8.7/10 (Category avg: 8.9/10) - **Flows:** 8.4/10 (Category avg: 8.8/10) - **Integration:** 7.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Teamwork.com?** - **Seller:** [Teamwork](https://www.g2.com/sellers/teamwork) - **Company Website:** https://www.teamwork.com - **Year Founded:** 2007 - **HQ Location:** Cork - **Twitter:** @teamwork (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1042291/ (549 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small-Business, 31% Mid-Market #### What Are Teamwork.com's Pros and Cons? **Pros:** - Project Management (44 reviews) - Task Management (44 reviews) - Team Collaboration (38 reviews) - Task Tracking (36 reviews) - Ease of Use (33 reviews) **Cons:** - Learning Curve (17 reviews) - Limited Features (14 reviews) - Complexity (13 reviews) - Missing Features (13 reviews) - Not Intuitive (12 reviews) ### What Do G2 Reviewers Say About Teamwork.com? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive task tracking** of Teamwork.com, enhancing project management and resource utilization effectively. - Users value the **effective task management** capabilities of Teamwork.com, enhancing focus and project visibility. - Users appreciate the **effective team collaboration** features of Teamwork.com, enhancing productivity and project visibility. - Users appreciate the **comprehensive task tracking** of Teamwork.com, enhancing project visibility and resource management. - Users commend the **user-friendly interface** of Teamwork.com, which simplifies task management and improves team productivity. **Cons:** - Users find the **learning curve steep** , as the new UX and complex features can be overwhelming for newcomers. - Users find Teamwork.com suffers from **limited features** that hinder navigation and overall project management efficiency. - Users find the **setup process overly complex** , leading to frustrations and delays in utilizing Teamwork.com effectively. - Users note a **lack of critical features** in Teamwork.com, hoping for future improvements to enhance usability. - Users find some parts of Teamwork.com to be **not intuitive** , resulting in a learning curve for advanced features. #### What Are Recent G2 Reviews of Teamwork.com? **"[Keeping projects organized gets a whole lot easier with Teamwork](https://www.g2.com/survey_responses/teamwork-com-review-13059979)"** **Rating:** 5.0/5.0 stars *— Omar S.* [Read full review](https://www.g2.com/survey_responses/teamwork-com-review-13059979) --- **"[Managing Daily Tasks and Professional Workflow More Easily](https://www.g2.com/survey_responses/teamwork-com-review-12845447)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/teamwork-com-review-12845447) --- #### What Are G2 Users Discussing About Teamwork.com? - [How teamwork is important?](https://www.g2.com/discussions/how-teamwork-is-important) - 1 comment - [How much does teamwork cost?](https://www.g2.com/discussions/how-much-does-teamwork-cost) - [How do you use teamwork projects?](https://www.g2.com/discussions/how-do-you-use-teamwork-projects) - [What is teamwork program?](https://www.g2.com/discussions/what-is-teamwork-program) ### 21. [Scoro](https://www.g2.com/products/scoro/reviews) Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: - CRM & pipeline – Get a complete overview of your sales funnel and upcoming work - Quote-to-cash – Estimate scope, track progress and budget burn, and bill for work in one system - Capacity & resource planning – Plan ahead with live heatmaps and utilization forecasts - Time & expense tracking – Log time with built-in timers and auto-populated timesheets - Cost & profit forecasts – Understand margins with role or service-level insights - Billing & invoicing – Automate time & material, fixed-fee, and retainer billing - Revenue forecasting – Track project income based on pipeline and committed work - AI-powered insights & actions – Save time with automation and data-driven suggestions - Live dashboards – Monitor progress, profitability, and capacity in real time By uniting this data, Scoro gives you end-to-end visibility across your business. Helping you spot risks sooner, allocate resources smarter, and protect profitability as you scale. **Average Rating:** 4.5/5.0 **Total Reviews:** 487 **How Do G2 Users Rate Scoro?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Activities:** 8.6/10 (Category avg: 8.9/10) - **Flows:** 8.3/10 (Category avg: 8.8/10) - **Integration:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Scoro?** - **Seller:** [Scoro](https://www.g2.com/sellers/scoro) - **Company Website:** https://www.scoro.com - **Year Founded:** 2013 - **HQ Location:** London - **Twitter:** @ScoroSoftware (8,204 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294623/ (143 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 66% Small-Business, 25% Mid-Market #### What Are Scoro's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Project Management (49 reviews) - Project Tracking (43 reviews) - Time Tracking (38 reviews) - Task Management (35 reviews) **Cons:** - Learning Curve (28 reviews) - Not Intuitive (13 reviews) - Missing Features (12 reviews) - Steep Learning Curve (12 reviews) - Complexity (11 reviews) ### What Do G2 Reviewers Say About Scoro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Scoro, benefiting from its streamlined all-in-one platform for various tasks. - Users value Scoro for its **integrated project management capabilities** , simplifying task tracking and business conversations significantly. - Users value the **comprehensive project tracking** in Scoro, enhancing management and profitability for their campaigns. - Users value the **efficient time tracking** feature of Scoro, enhancing productivity without adding complexity. - Users find the **task management features** of Scoro invaluable for integrating projects, budgets, and workflows in one platform. **Cons:** - Users find the **learning curve** challenging due to complexity and rigidity, impacting workflow efficiency during setup. - Users find Scoro's interface **not intuitive** , especially for tasks like creating PTO days and using the mobile app. - Users note the **missing features** in Scoro's mobile version and some integrations that limit functionality. - Users experience a **steep learning curve** with Scoro, challenging for new users due to its complexity and usability issues. - Users find Scoro's **complexity** necessitates extensive training, hindering the initial user experience despite its robust features. #### What Are Recent G2 Reviews of Scoro? **"[Absolutely essential for time and team management](https://www.g2.com/survey_responses/scoro-review-4620988)"** **Rating:** 4.5/5.0 stars *— Anna-Kaisa R.* [Read full review](https://www.g2.com/survey_responses/scoro-review-4620988) --- **"[Subtasks and dependencies made cross-functional delivery planning much easier](https://www.g2.com/survey_responses/scoro-review-13115286)"** **Rating:** 5.0/5.0 stars *— Yaroslav B.* [Read full review](https://www.g2.com/survey_responses/scoro-review-13115286) --- #### What Are G2 Users Discussing About Scoro? - [What is Scoro used for?](https://www.g2.com/discussions/what-is-scoro-used-for) - [What features and benefits does project management software provide?](https://www.g2.com/discussions/what-features-and-benefits-does-project-management-software-provide) - [What are the features of a project?](https://www.g2.com/discussions/what-are-the-features-of-a-project) - [How much does Scoro cost?](https://www.g2.com/discussions/how-much-does-scoro-cost) - [What are some unique features of project management software?](https://www.g2.com/discussions/scoro-what-are-some-unique-features-of-project-management-software) ### 22. [Hive](https://www.g2.com/products/hive-hive-hive/reviews) Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 651 **How Do G2 Users Rate Hive?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Activities:** 8.8/10 (Category avg: 8.9/10) - **Flows:** 9.1/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Hive?** - **Seller:** [Hive](https://www.g2.com/sellers/hive-a8fc1992-3c13-4b7c-bff1-ccef60fc94b6) - **Company Website:** https://hive.com/ - **Year Founded:** 2016 - **HQ Location:** New York, New York - **Twitter:** @hive (3,353 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6473048/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Graphic Designer - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 63% Small-Business, 29% Mid-Market #### What Are Hive's Pros and Cons? **Pros:** - Project Management (167 reviews) - Ease of Use (159 reviews) - Team Collaboration (145 reviews) - Features (126 reviews) - Organization (108 reviews) **Cons:** - Missing Features (77 reviews) - Learning Curve (49 reviews) - Limited Features (48 reviews) - Not Intuitive (38 reviews) - Complexity (34 reviews) ### What Do G2 Reviewers Say About Hive? *AI-generated summary from verified user reviews* **Pros:** - Users value the **versatility and organization** of Hive, effectively managing multiple projects with robust tracking and reporting features. - Users appreciate the **ease of use** of Hive, benefiting from its simple interface and efficient project management features. - Users value the **effective team collaboration** features of Hive, enhancing interaction through comments, file sharing, and chats. - Users appreciate the **solid functionality** of Hive, benefiting from easy project management, reporting, and collaborative features. - Users value the **effective organization** capabilities of Hive, streamlining projects and enhancing collaboration effortlessly. **Cons:** - Users find **missing features** in Hive, such as lack of calendar view and automatic note saving, disappointing. - Users face a **steep learning curve** with Hive, requiring adaptation to its unique logic for smoother navigation. - Users find Hive's **limited features** restrictive, wanting enhancements like improved search and automation for better usability. - Users find Hive's interface **not intuitive** , leading to confusion with features and project management tasks. - Users find Hive's **complexity** overwhelming, especially with large projects and cumbersome permission management, affecting overall usability. #### What Are Recent G2 Reviews of Hive? **"[Keeps My Healthcare Content and Projects Organized in One Workspace](https://www.g2.com/survey_responses/hive-review-12848273)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/hive-review-12848273) --- **"[Flexible Views That Boost Project Visibility Across Teams](https://www.g2.com/survey_responses/hive-review-12715385)"** **Rating:** 4.0/5.0 stars *— Carter B.* [Read full review](https://www.g2.com/survey_responses/hive-review-12715385) --- ### 23. [M-Files](https://www.g2.com/products/m-files/reviews) M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV **Average Rating:** 4.4/5.0 **Total Reviews:** 229 **How Do G2 Users Rate M-Files?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Activities:** 9.1/10 (Category avg: 8.9/10) - **Flows:** 9.0/10 (Category avg: 8.8/10) - **Integration:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind M-Files?** - **Seller:** [M-Files Corporation](https://www.g2.com/sellers/m-files-corporation) - **Year Founded:** 2002 - **HQ Location:** Austin, Texas - **Twitter:** @M_Files (8,609 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/118361/ (842 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Mid-Market, 41% Small-Business #### What Are M-Files's Pros and Cons? **Pros:** - Ease of Use (93 reviews) - Document Management (52 reviews) - Easy Access (45 reviews) - Data Management (39 reviews) - Organization (39 reviews) **Cons:** - Learning Curve (32 reviews) - Training Required (26 reviews) - Slow Performance (19 reviews) - Slow Loading (15 reviews) - Outdated Features (13 reviews) ### What Do G2 Reviewers Say About M-Files? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly interface** of M-Files, enhancing document management and simplifying navigation for everyone. - Users value the **efficient organization and collaboration features** of M-Files, making document management effortless and streamlined. - Users appreciate the **easy access** to files anytime, benefiting from quick, user-friendly features and secure storage. - Users find M-Files enhances **data management** , making information retrieval significantly quicker and ensuring better organization. - Users value the **organized structure** of M-Files, simplifying file management and enhancing workflow efficiency. **Cons:** - Users find the **learning curve steep** , requiring time and training for effective use of M-Files. - Users found the **initial training required** to onboard on M-Files challenging, especially for those accustomed to traditional systems. - Users experience **slow performance** with M-Files, particularly when handling large volumes of documents or complex searches. - Users experience **slow loading** times with M-Files, especially when handling large documents or performing complex searches. - Users find the **outdated features** of M-Files challenging, particularly the cluttered interface and inconsistent version compatibility. #### What Are Recent G2 Reviews of M-Files? **"[Reliable Platform for Managing Documents and Content Workflows](https://www.g2.com/survey_responses/m-files-review-12787325)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/m-files-review-12787325) --- **"[Good Metadata Driven Document Management And Requires Planning Up Front](https://www.g2.com/survey_responses/m-files-review-12806906)"** **Rating:** 4.5/5.0 stars *— Kaleem A.* [Read full review](https://www.g2.com/survey_responses/m-files-review-12806906) --- #### What Are G2 Users Discussing About M-Files? - [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) - 1 comment, 1 upvote - [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) - 1 comment, 1 upvote - [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) - 1 comment, 1 upvote - [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) - 1 comment, 1 upvote - [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) - 1 comment, 1 upvote ### 24. [Kissflow](https://www.g2.com/products/kissflow/reviews) Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. **Average Rating:** 4.3/5.0 **Total Reviews:** 560 **How Do G2 Users Rate Kissflow?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Activities:** 8.5/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Kissflow?** - **Seller:** [KissFlow](https://www.g2.com/sellers/kissflow-aa004628-df19-42e1-bf5d-750b1c144168) - **Year Founded:** 2012 - **HQ Location:** Delaware, USA - **Twitter:** @kissflow (6,920 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kissflow/ (504 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Business Analyst - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 55% Mid-Market, 24% Small-Business #### What Are Kissflow's Pros and Cons? **Pros:** - Ease of Use (37 reviews) - Workflow Management (20 reviews) - Automation (19 reviews) - Flexibility (18 reviews) - Customization (16 reviews) **Cons:** - Limited Features (16 reviews) - Missing Features (14 reviews) - Limited Customization (11 reviews) - Integration Issues (9 reviews) - Access Control (6 reviews) ### What Do G2 Reviewers Say About Kissflow? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. - Users enjoy the **ease of use and flexibility** of Kissflow's workflow management for streamlined document processes. - Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. - Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. - Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. **Cons:** - Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. - Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. - Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. - Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. - Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. #### What Are Recent G2 Reviews of Kissflow? **"[One Stop optionality for complete P2P process](https://www.g2.com/survey_responses/kissflow-review-11636638)"** **Rating:** 4.0/5.0 stars *— Saksham A.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-11636638) --- **"[Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams](https://www.g2.com/survey_responses/kissflow-review-12225713)"** **Rating:** 4.0/5.0 stars *— Carlos C.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-12225713) --- #### What Are G2 Users Discussing About Kissflow? - [What is Kissflow Procurement Cloud used for?](https://www.g2.com/discussions/what-is-kissflow-procurement-cloud-used-for) - [How much does Kissflow cost?](https://www.g2.com/discussions/how-much-does-kissflow-cost) - [What are the 3 basic components of workflow?](https://www.g2.com/discussions/what-are-the-3-basic-components-of-workflow) - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment ### 25. [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applications and advanced workflow orchestration. Effortlessly integrate your existing systems and devices into a seamless ecosystem that ensures personalized, efficient experiences across the board. Build powerful applications at lightning speed with NewgenONE, a completely native low-code platform. Enjoy seamless scalability, robust security, and built-in governance and compliance, all while accelerating automation across your enterprise. Automate thousands of enterprise-wide processes and stay ahead of the competition with rapid, innovative solutions. **Average Rating:** 4.5/5.0 **Total Reviews:** 89 **How Do G2 Users Rate NewgenONE Digital Transformation Platform?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Activities:** 8.3/10 (Category avg: 8.9/10) - **Flows:** 9.0/10 (Category avg: 8.8/10) - **Integration:** 8.6/10 (Category avg: 8.4/10) **Who Is the Company Behind NewgenONE Digital Transformation Platform?** - **Seller:** [Newgen](https://www.g2.com/sellers/newgen) - **Year Founded:** 1992 - **HQ Location:** Mclean, VA - **Twitter:** @newgensoftware (3,363 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/newgen (5,405 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Financial Services - **Company Size:** 59% Enterprise, 22% Mid-Market #### What Are NewgenONE Digital Transformation Platform's Pros and Cons? **Pros:** - Automation (1 reviews) - Automation Efficiency (1 reviews) - Automation Features (1 reviews) - Automation Focus (1 reviews) - Cloud Services (1 reviews) **Cons:** - Bug Issues (1 reviews) - Bugs (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Difficult Configuration (1 reviews) ### What Do G2 Reviewers Say About NewgenONE Digital Transformation Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive end-to-end automation** of NewgenONE, making digital transformation effortless and efficient. - Users praise the **end-to-end automation** of NewgenONE, enhancing efficiency without requiring advanced technical skills. - Users value the **end-to-end automation** features of NewgenONE, enabling streamlined processes without requiring extensive technical skills. - Users value the **comprehensive end-to-end automation** of NewgenONE, enabling efficient processes without extensive technical expertise. - Users value the **low-code, no-code platform** of NewgenONE, facilitating easy access for non-technical users. **Cons:** - Users frequently face **bug issues** that complicate the setup process and hinder their experience with NewgenONE. - Users face numerous **bugs** in the NewgenONE platform, causing challenges in setup and overall user experience. - Users find the **setup process complicated** due to numerous bugs, making initial configurations challenging. - Users find the **setup process complicated** and report numerous bugs, complicating their initial experience. - Users find the **difficult configuration** of NewgenONE frustrating, complicating even basic setup tasks. #### What Are Recent G2 Reviews of NewgenONE Digital Transformation Platform? **"[Great value for money!](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-7777255)"** **Rating:** 5.0/5.0 stars *— Ganesh K.* [Read full review](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-7777255) --- **"[Powerful Low-Code BPM Platform with Seamless Automation](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-12033531)"** **Rating:** 4.0/5.0 stars *— Manu G.* [Read full review](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-12033531) --- #### What Are G2 Users Discussing About NewgenONE Digital Transformation Platform? - [What does Enterprise document management system comprise?](https://www.g2.com/discussions/newgenone-what-does-enterprise-document-management-system-comprise) - [What does Enterprise document management system comprise?](https://www.g2.com/discussions/what-does-enterprise-document-management-system-comprise) - [What are the benefits of enterprise content management?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-are-the-benefits-of-enterprise-content-management) - [What are the benefits of enterprise content management?](https://www.g2.com/discussions/what-are-the-benefits-of-enterprise-content-management) - [What does Enterprise content management involve?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-does-enterprise-content-management-involve) ## What Is Workflow Management Software? [Process Automation Software](https://www.g2.com/categories/process-automation) ## What Software Categories Are Similar to Workflow Management Software? - [Project Management Software](https://www.g2.com/categories/project-management) - [Task Management Software](https://www.g2.com/categories/task-management-software) - [Project Collaboration Software](https://www.g2.com/categories/project-collaboration) --- ## How Do You Choose the Right Workflow Management Software? ### What You Should Know About Workflow Management Software ### Workflow management software buying insights at a glance At its core, [workflow management software](https://www.g2.com/categories/workflow-management) helps teams structure how work moves from request to completion. Instead of relying on email chains or manual status updates, these platforms define clear steps, owners, and timelines so tasks progress consistently across teams. By bringing work into a shared system, organizations can track progress, reduce bottlenecks, and make operational processes easier to manage. As teams coordinate work across departments, locations, and tools, workflow management tools have become an important way to keep processes organized. These platforms allow teams to assign responsibilities, automate approvals, monitor deadlines, and visualize work across projects. In practice, workflow management systems help organizations move beyond simple task lists by connecting daily activities to repeatable processes and broader operational goals. Based on G2 review data, workflow management software receives strong ratings across usability and support metrics. The category averages 4.49 out of 5 stars and a likelihood to recommend score of 8.98 out of 10. Ease-of-use indicators are also high, including 6.27/7 for Ease of Use, 6.21/7 for Ease of Setup, and 6.22/7 for Quality of Support. These signals suggest that most teams are able to begin using workflow management solutions quickly once processes are defined. One buying pattern I consistently see in reviews is that teams want flexibility without unnecessary complexity. Organizations evaluating the best workflow management software often need tools that can support custom processes while still remaining intuitive enough for everyday use. The strongest workflow management platforms tend to balance configurable workflows with clear interfaces that make it easy to manage tasks, projects, and approvals. Organizations typically adopt workflow management software to coordinate tasks, assign responsibilities, and keep projects moving across teams. These platforms also help automate routine steps such as approvals, reminders, and notifications while giving stakeholders a shared space to collaborate and track work. By standardizing repeatable processes and providing visibility into deadlines, workloads, and progress, workflow management tools make it easier for teams to manage operations efficiently. Pricing for workflow management solutions typically scales with the number of users, automation capabilities, integrations, and reporting features. Entry-level plans often support smaller teams with basic task tracking, while enterprise workflow management tools provide more advanced automation, analytics, and governance controls for larger organizations. ### Top 5 FAQs from software buyers - How does workflow management software improve operational efficiency? - What features should teams evaluate when choosing the best workflow management software? - How customizable are workflow management systems for different business processes? - Can workflow management tools integrate with [project collaboration tools](https://www.g2.com/categories/project-collaboration) or [project management platforms](https://www.g2.com/categories/project-management)? - How scalable are workflow management solutions for growing organizations? G2’s top-rated workflow management software, based on G2 review data, includes [Slack](https://www.g2.com/products/slack/reviews), [Asana](https://www.g2.com/products/asana/reviews), [Smartsheet](https://www.g2.com/products/smartsheet/reviews), [monday Work Management](https://www.g2.com/products/monday-com/reviews), and [ClickUp](https://www.g2.com/products/clickup/reviews). ### What are the top-reviewed workflow management software on G2? [**Slack**](https://www.g2.com/products/slack/reviews) - Number of Reviews: 1308 - Satisfaction: 98 - Market Presence: 99 - G2 Score: 99 [**Asana**](https://www.g2.com/products/asana/reviews) - Number of Reviews: 3215 - Satisfaction: 99 - Market Presence: 89 - G2 Score: 94 [**Smartsheet**](https://www.g2.com/products/smartsheet/reviews) - Number of Reviews: 8201 - Satisfaction: 99 - Market Presence: 87 - G2 Score: 93 [**monday Work Management**](https://www.g2.com/products/monday-com/reviews) - Number of Reviews: 6022 - Satisfaction: 100 - Market Presence: 82 - G2 Score: 91 [**ClickUp**](https://www.g2.com/products/clickup/reviews) - Number of Reviews: 3277 - Satisfaction: 90 - Market Presence: 79 - G2 Score: 85 Satisfaction reflects how users rate their experience with the product based on review signals such as usability, support quality, and likelihood to recommend. ([Source 2](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores)) Market Presence represents a product’s market footprint using signals such as company size, adoption, and product growth indicators. ([Source 2](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores)) G2 Score combines Satisfaction and Market Presence to provide a category-level comparison between products. ([Source 2](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores)) Learn more about how G2 calculates these scores. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies)) ### What I Often See in Workflow Management Software #### Feedback Pros: What Users Consistently Appreciate - **Customizable workflows and automation simplify complex operational processes** _“I love all the filters that monday Work Management has and all of the customizations that let you make boards your own. With lots of people in our organization doing different things, it's nice to create a personalized board to see what you're concerned with while also accessing the overall workspace to understand what others are working on and their bandwidth. The filters and customizations let us use monday Work Management in the best way for us, with lots of great capabilities right out of the box. I also found the onboarding process really simple; it didn't take long for us to adapt and make it work.”_ - [monday Work Management Review](https://www.g2.com/products/monday-com/reviews/monday-work-management-review-12414838), Madeline S. - **Clear task organization improves visibility across projects and teams** _“Asana has been a very useful tool for managing projects and daily tasks over the past year. I’ve been using it to handle company task lists, regular updates, and overall workflow tracking, and it has made coordination much easier. Tasks can be created quickly, assigned to team members, and tracked with clear due dates, which helps everyone stay aligned. The list and board views are especially helpful for organizing work and monitoring progress. We regularly update company-related lists and ongoing activities in Asana, and everything stays well-structured and easy to follow. Adding comments, files, and subtasks within each task keeps all communication in one place and reduces unnecessary back-and-forth on email or other tools. Asana also improves visibility across the team, so everyone knows their responsibilities and upcoming deadlines. Notifications and reminders are reliable and help prevent missed follow-ups. Overall, Asana has improved productivity, collaboration, and transparency in our workflow. It’s a dependable platform for both day-to-day task management and longer-term planning, making it easier to manage work efficiently as a team.”_ - [Asana Review](https://www.g2.com/products/asana/reviews/asana-review-11286790), Muzammil M. - **Multiple project views help teams track work progress efficiently** _“ClickUp gives us one place to manage client projects, internal tasks, and documentation. The flexibility is the biggest win. We can customize statuses, fields, and views based on each team’s workflow, whether it’s development, SEO, or content. Dashboards help us track workload and deadlines across multiple projects. Automations also save time by reducing manual follow-ups and status updates. Overall, it keeps our operations organized, and task management becomes easy.”_ - [ClickUp Review](https://www.g2.com/products/clickup/reviews/clickup-review-12343242), Verified User in Consulting #### Cons: Where Many Platforms Fall Short - **Advanced workflow configuration can feel complex for new users** _“One downside is that advanced features like automations and conditional logic can feel overwhelming for new users at first. There is a learning curve when building more complex workflows, but once learned, the system becomes very powerful and efficient.”_ - [Process Street Review](https://www.g2.com/products/process-street/reviews/process-street-review-12386923), Rachel C. - **Reporting dashboards sometimes lack deeper process insights** _“One area that could be improved is advanced reporting and MIS-level analytics. The basic dashboards are helpful, but pulling deeper, highly customizable reports for large-scale operational tracking can still take manual effort or require using external tools.”_ - [Asana Review](https://www.g2.com/products/asana/reviews/asana-review-12355463), Mohammad Yaqub S. - **Interface performance can slow down when managing larger projects** _“Slack is powerful but still has room to grow. Search can feel overwhelming in large workspaces, so smarter AI-based filtering and summarization would help users quickly find relevant conversations. Thread visibility sometimes hides important context, making discussions harder to track. Notification management can become noisy, so more granular priority controls would improve focus. Performance can slow down in large organizations with heavy integrations. File management and organization could also be more structured, with better categorization and preview options. Overall, refining clarity, speed, and noise control would make Slack more efficient and less distracting for daily work.”_ - [Slack Review](https://www.g2.com/products/slack/reviews/slack-review-12370180), Verified User in Publishing ### My Expert Takeaway on Workflow Management Software in 2026 After reviewing G2 review data, one theme stands out clearly: workflow management software tends to perform well in the areas that drive long-term adoption. The category averages 4.49 out of 5 stars and an 8.98 out of 10 likelihood-to-recommend score, indicating that many teams find these platforms valuable once they become part of daily operations. The biggest difference I see between average and high-performing teams is how they implement workflows within the software. Teams that see the most benefit usually go beyond basic task tracking and build structured processes into the platform. Instead of managing projects informally, they define clear steps for approvals, recurring tasks, and operational checklists. That structure helps teams reduce manual coordination and maintain visibility across projects. Industry patterns also appear in the review data. Adoption is particularly common among technology organizations, marketing teams, and professional services firms, where projects often involve multiple stakeholders and moving parts. In these environments, workflow management systems help teams maintain transparency into work progress while ensuring consistent processes across departments. Another pattern across reviews involves usability and support. Products that receive higher recommendation scores often combine flexible workflow configuration with interfaces that remain easy for teams to navigate. Metrics such as Ease of Use (6.27/7) and Quality of Support (6.22/7) suggest that many organizations can implement workflow management solutions without significant onboarding challenges. If I were advising a team evaluating the best workflow management software, I would focus on three factors early in the buying process: how easily workflows can be customized to match existing processes, how clearly teams can monitor progress and responsibilities, and how well the platform integrates with collaboration and productivity tools. Platforms that perform well in these areas often become core systems for coordinating work across teams. ### Workflow Management Software FAQs #### What does workflow management software do? Workflow management software helps teams organize tasks, automate processes, and track work as it moves through different stages. Instead of managing projects through email or spreadsheets, these platforms create structured workflows with clear responsibilities, deadlines, and progress tracking. Based on G2 review data, organizations often use workflow management tools to standardize recurring processes, improve collaboration, and increase operational visibility across teams. #### What is the most affordable workflow management software for SMBs? Small and [midsize businesses](https://www.g2.com/categories/workflow-management/mid-market) often prioritize platforms that are easy to adopt and reasonably priced while still supporting automation and collaboration. Recommended tools include: - [Slack](https://www.g2.com/products/slack/reviews) is often used by smaller teams to manage lightweight workflows through channels, integrations, and automation features such as Workflow Builder. - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) provides spreadsheet-style workflow management with automation and reporting features that help SMBs coordinate projects and operational processes. - [monday Work Management](https://www.g2.com/products/monday-work-management/reviews) is frequently chosen by growing teams because of its intuitive interface and flexible workflow configuration. #### What platform integrates workflow management with CRM and ERP systems? Organizations often choose workflow platforms that connect operational processes with other business systems such as [CRM](https://www.g2.com/categories/crm), [ERP](https://www.g2.com/categories/erp-systems), and [productivity tools](https://www.g2.com/categories/collaboration-productivity). Strong integration-focused platforms include: - [monday Work Management](https://www.g2.com/products/monday-work-management/reviews) offers extensive integrations with tools like Salesforce, HubSpot, and Google Workspace. - [ClickUp](https://www.g2.com/products/clickup/reviews) supports a wide range of integrations with CRM platforms, collaboration tools, and productivity apps. - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) is often used by organizations that need workflow systems that connect project workflows with enterprise applications. #### Which vendor offers AI-powered workflow optimization? Many modern workflow platforms now include AI features that help automate tasks, generate project insights, and optimize operational processes. Some of the top providers include: - [ClickUp](https://www.g2.com/products/clickup/reviews) provides AI-powered assistance for task creation, documentation, and workflow automation to help teams manage complex projects more efficiently. - [Creatio](https://www.g2.com/products/creatio/reviews) combines workflow automation with AI-driven process optimization designed for managing operational and customer-facing workflows. - [Kintone](https://www.g2.com/products/kintone/reviews) allows organizations to build custom workflow applications while incorporating intelligent automation to streamline internal processes. #### Which workflow management software offers the best automation capabilities? Automation is one of the most important features buyers evaluate when choosing workflow platforms. Popular automation-focused tools include: - [Pipefy](https://www.g2.com/products/pipefy/reviews) focuses on structured workflow automation for approvals, operational processes, and service requests. - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews) enables organizations to automate workflows between applications and business processes through integration-based automation. - [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) supports automated approval flows and task routing for teams managing operational forms and internal processes. #### Sources 1. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies) 2. [G2 Market Presence Score Overview](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores) **Researched By:** [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on: March 16, 2026