HM
Heather M.
Mid-Market (51-1000 emp.)
"Highly Customizable but Complex Setup"
4/5
What do you like best about Workfront?

I like how customizable Workfront is and its integration with other Adobe products, especially with Fusion. We also use Workfront planning and have tie-ins to other third-party software to deploy content. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Sometimes there is too much you can do. That and it doesn't do agile / scrum as well as we would like it to. Review collected by and hosted on G2.com.

Verified User in Animation
GA
Verified User in Animation
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Robust, Customizable, and Seamlessly Integrated"
5/5
What do you like best about Workfront?

I love that Workfront is so robust and customizable, allowing us to create processes for our unique non-Marketing workflows. The tool ensures our teams are working in a consistent and streamlined manner and provides our leadership with the insights to make informed strategic decisions. Workfront invests in their product, continuously enhancing the features and functionality. Our instance was set up seamlessly by a Workfront Solutions Consultant, which made my transition to Workfront a positive experience. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Nothing. I like everything about Workfront. Review collected by and hosted on G2.com.

Aksen D.
AD
Aksen D.
Paid Media Specialist
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Streamlined Project Management, Some Speed Issues"
4.5/5
What do you like best about Workfront?

I love how Workfront significantly reduces chaos and provides clear deadlines, helping me manage complex projects efficiently. The structured and organized approach it offers to project management is invaluable, ensuring that everything stays on track without unnecessary confusion. The automated processes within Workfront are also a major benefit, streamlining workflows and reducing manual effort, which greatly enhances productivity. Additionally, the initial setup of Workfront was very easy, making the transition smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

I am not satisfied with Workfront's load speed and user experience. The load speed is not as fast as I would like, which can be frustrating when I am trying to quickly manage projects and work on tasks. Additionally, the user experience is not as smooth or intuitive as it could be, making it less efficient to navigate through the software and utilize its features effectively. Review collected by and hosted on G2.com.

Emre K.
EK
Emre K.
CRM Analyst & BDE
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Workfront Brings Structure and Visibility to Complex Work"
4.5/5
What do you like best about Workfront?

What I like most about Workfront is how it brings structure and visibility to complex work. It makes it easy to see priorities, ownership, and timelines in one place, which really helps teams stay aligned and focused without constant back-and-forth. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

it can feel a bit heavy and complex at times. Some workflows take longer than expected to set up, and the interface has a learning curve, especially for new or non-technical users. Review collected by and hosted on G2.com.

David V.
DV
David V.
Director
Enterprise (> 1000 emp.)
"Flexible and Configurable, But Needs Add-Ons"
3.5/5
What do you like best about Workfront?

I find Workfront to be a flexible and useful tool. I appreciate its configurability and flexibility, which allow it to adapt to each team's needs while staying organized and compliant. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

I find that Workfront needs Fusion add-ons to work well. The initial setup wasn't easy and required a partner. Review collected by and hosted on G2.com.

VT
Vikas T.
"Streamlines Project Management with Stellar Integration"
5/5
What do you like best about Workfront?

I have a good experience with Workfront. It streamlines project management, collaboration, and resource management with features like automated workflows, real-time collaboration tools, and centralized planning and intake, which increase efficiency. Workfront provides a central platform for creating, managing, and visualizing marketing plans and connects them to execution. I appreciate its ability to integrate with other cloud services, like Salesforce, and Adobe Experience Cloud products such as Adobe Creative Cloud and Adobe Analytics, which is particularly beneficial for marketing teams. The initial setup of Workfront was as easy as setting up Gmail, which is convenient. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

I wish the user interface could be more attractive to reflect a more modern and AI-driven product. Review collected by and hosted on G2.com.

GG
Gabrielle G.
Enterprise (> 1000 emp.)
"Streamlined Global Content Processes with Easy Setup"
5/5
What do you like best about Workfront?

I really like how Workfront tracks workflows and approval processes. The option to accept or reject content during the review process is a feature I appreciate. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

the ability to review different filetypes, such as html Review collected by and hosted on G2.com.

Mohit G.
MG
Mohit G.
Business Analysis Module Lead
Telecommunications
Enterprise (> 1000 emp.)
"Complex but Powerful Project Management with Workfront"
3.5/5
What do you like best about Workfront?

I like that Workfront helps to manage complex work in a structured and controlled way. I appreciate its support for both Agile and waterfall methodologies. The strong dashboard reporting using CI/CD pipelines is also a valuable feature for me. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Reporting could be better as the options are limited. There should be more ticket status options in project management, which are also limited. It's a complex tool and is costly. Reporting should have more analytics and customization, which it lacks. The UI for project management should be easier to use, especially for those who are accustomed to JIRA. The initial setup is time-consuming as it requires a lot of admin effort. Review collected by and hosted on G2.com.

Sree K.
SK
Sree K.
Software Development Engineer in Test III
Computer Software
Enterprise (> 1000 emp.)
"Great for Organization, But Setup and Usability Need Improvement"
3.5/5
What do you like best about Workfront?

It really helps keep everything organized for our testing work. I can easily see which tasks need to be completed and who is responsible for each one, which is especially helpful when there’s a lot of automation going on during the sprint. I also appreciate how simple it is to comment and ask questions directly within a task, so I don’t have to chase people down via email. Having all the updates and files in one place honestly saves me a lot of time. Plus, I like that it integrates with other tools we use, so I don’t have to constantly switch between tabs. While it’s not perfect, these features definitely make a noticeable difference in my work week. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Workfront isn’t always as intuitive as I expected, particularly when you’re new to it or setting up something fresh for the testing team. There are a lot of features packed in, which is great in some ways, but it can also make the interface feel overwhelming and confusing at times. I often found myself clicking around quite a bit just to figure out how to handle basic tasks. Getting it up and running with our automation workflow took longer than anticipated, and integrating it with some of our other tools wasn’t very seamless either. Customer support is decent, but responses can be slow, which isn’t ideal when you need quick assistance. I use Workfront almost daily, but I still wish certain processes, like assigning tasks or updating priorities, were more straightforward. If they simplified some of these areas, it would definitely save us time and reduce frustration. Review collected by and hosted on G2.com.

Kamleshkumar K.
KK
Kamleshkumar K.
Sr Consultant - QA Automation
Computer Software
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Workflow Automation That Transforms Productivity"
4.5/5
What do you like best about Workfront?

The workflow automation feature is the best part, as it helps eliminate repetitive tasks. With it, we can easily automate notifications, task assignments, and approvals. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Although workflow automation provides many options, the initial setup is somewhat complicated and requires a significant amount of effort. Additionally, I have noticed some performance lag in certain instances, particularly with loading times, as it sometimes takes a while for tasks under a project to appear. Review collected by and hosted on G2.com.