Workforce Hub has been much easier than physical time cards when it comes time to process payroll. It has also made managing time off requests significantly easier! Review collected by and hosted on G2.com.

It could be the wifi in our building, but many of our employees find that their punches don't register when using the app. We are getting physical clocks to midigate this. It's also a bit hard to see employee notes so I usually have my employees tell me when they have a correction in addition to noting it in the app. Review collected by and hosted on G2.com.

The support staff are prompt and capable at handling any problems. Review collected by and hosted on G2.com.

The onboarding was not great, but hopefully that guy was just new. He seemed scattered. Review collected by and hosted on G2.com.

We can keep all files right online in the employees file cabinet for easy access. Review collected by and hosted on G2.com.

WE have had several accounts that we created for staff that it would not recognize and we have to delete the account and ask them to redo thier initial paperwork. COmmunication has been difficult when we needed assistance with troubleshooting. Review collected by and hosted on G2.com.

The application itself is easy to use for individulas and it was an easy process to understand. Review collected by and hosted on G2.com.

Customer services is not a 10. Customer service is more like a 5. Review collected by and hosted on G2.com.

It was easy to set up an online trial. It also integrates with Gusto, supposedly. Review collected by and hosted on G2.com.

There is NO support or instructions for tech support. There is a phone line that is never answered, whose voicemail is full. I signed up for a plan that is supposed to allow me to schedule my staff, yet there is no link at all on my dashboard to this feature. Trying to ask them how to do it, tells you exactly what they think of their customers: they don't care! Instead, they spam me with text messages with links to do things that I already know how to do! I have never encountered such terrible service and support, and this is just for my new account!! AVOID LIKE THE PLAGUE!!!! Review collected by and hosted on G2.com.

Its easy to edit and make changes to work hours. Review collected by and hosted on G2.com.

Entering new employees into system, can be a little lenghty. Review collected by and hosted on G2.com.

The ability to track PTO for employees through the time clock feature. Review collected by and hosted on G2.com.

The reporting was a little hard to figure out, but I did finally get it. Review collected by and hosted on G2.com.

No more paper timecards, fairly easy to use. Review collected by and hosted on G2.com.

i think we need more flexibility to create reports, we have around 130 properties that we need to bill out Review collected by and hosted on G2.com.

Ease of use. The basics are easy to use, such as time keeping and onboarding. Review collected by and hosted on G2.com.

Reports! Even the customizable reports are not customizable enough. An example would be a report for birthdays and anniversaries by month. I don't need every employee's birthday or work anniversary. I only want the month we are in.

Customer support takes too long to answer emails if they answer at all. Review collected by and hosted on G2.com.

The most helpful part of workforecehub is the customer services. Review collected by and hosted on G2.com.

What dislike about WorkforceHub is the intergation. Review collected by and hosted on G2.com.