---
title: WorkForce Software, an ADP Company Reviews
meta_title: 'WorkForce Software, an ADP Company Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 33 reviews by the users' company size, role or industry to
  find out how WorkForce Software, an ADP Company works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 33
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# WorkForce Software, an ADP Company Reviews
**Vendor:** WorkForce Software  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 33
## About WorkForce Software, an ADP Company
WorkForce Software, an ADP company, is the #1 rated workforce management solution for large, global employers and the first to deliver integrated employee communication capabilities. The ADP WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, the ADP WorkForce Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. When your employees include deskless or hourly workers, unionized, full-time, part-time, or seasonal, the ADP WorkForce Suite makes managing your global workforce easy, more efficient, and more rewarding for everyone. For more information, please visit www.workforcesoftware.com



## WorkForce Software, an ADP Company Pros & Cons
**What users like:**

- Users value the **accurate time and attendance tracking** provided by WorkForce Software, enhancing workforce management efficiency. (3 reviews)
- Users love the **time-saving capabilities** of WorkForce Software, enhancing efficiency in workforce management and scheduling. (3 reviews)
- Users value the **accurate time and attendance tracking** features of WorkForce Software, enhancing overall workforce management. (3 reviews)
- Users value the **effective time and attendance management** provided by WorkForce Software for streamlined workforce planning. (2 reviews)
- Users value the **excellent reporting capabilities** of WorkForce Software, enhancing decision-making and efficiency. (2 reviews)
- Scheduling (2 reviews)
- Analytics (1 reviews)
- Automation (1 reviews)
- Comprehensive Features (1 reviews)
- Customer Support (1 reviews)

**What users dislike:**

- Users experience **limited customization** , which hinders flexibility and adaptation to specific needs in WorkForce Software. (2 reviews)
- Users find the **poor interface design** problematic, affecting usability and causing approval delays in the software. (2 reviews)
- Users face **software bugs** that disrupt approvals and hinder overall performance, indicating a need for improvement. (2 reviews)
- Users find the **approval process cumbersome** , often experiencing delays due to bugs that hinder performance. (1 reviews)
- Users find the **complex user interface** challenging and often struggle with a steep learning curve. (1 reviews)
- Difficult Customization (1 reviews)
- Difficult Learning (1 reviews)
- Expensive (1 reviews)
- Users experience a challenging **learning curve** , requiring more support and management for effective use of WorkForce Suite. (1 reviews)
- Limited Features (1 reviews)

## WorkForce Software, an ADP Company Reviews
  ### 1. Good for mobile workers but not very flexible

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about WorkForce Software, an ADP Company?**

You can have employees clock in and out via a phone system that you designate which numbers are allowed to call in from. Also effectively schedule and manage vacation / personal time between users.

**What do you dislike about WorkForce Software, an ADP Company?**

System does not always work as intended. Sometimes employees register double (or on-existent) punches when using the phone or webclock, which automatically creates an exception that a manager has to fix manually. If you are managing a large team where everyone clocks in/out four times a day these little glitches really add up and become cumbersome.

**Recommendations to others considering WorkForce Software, an ADP Company:**

It is a decent enough solution for time tracking and worker management but by no means the first one I'd go with all other things being equal.

**What problems is WorkForce Software, an ADP Company solving and how is that benefiting you?**

Employees are able to accurately project how much vacation they will have even if it has not yet been accrued and plan accordingly.

  ### 2. WorkForce works well

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kirk C. | Management Accountant, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2017

**What do you like best about WorkForce Software, an ADP Company?**

The menus are very simple and easy to understand

**What do you dislike about WorkForce Software, an ADP Company?**

When errors are made it is too difficult to edits and update before submission

**What problems is WorkForce Software, an ADP Company solving and how is that benefiting you?**

More respect for time

  ### 3. A little difficult to navigate

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2017

**What do you like best about WorkForce Software, an ADP Company?**

I love being able to manually adjust things by directly clicking onto my schedule.

**What do you dislike about WorkForce Software, an ADP Company?**

It's not super well organized or intuitive so I often have to spend a few minutes to find what I'm looking for, or I'll need to reference my training materials to figure out how to do things.

**What problems is WorkForce Software, an ADP Company solving and how is that benefiting you?**

It keeps things fairly centralized and accessible compared to other similar software. 

  ### 4. New use for WorkForce

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2017

**What do you like best about WorkForce Software, an ADP Company?**

Our company just started using it and I'm slightly confused even after training. It's nice that self-corrections can be made but I'm still leery of how efficient this will be. 

**What do you dislike about WorkForce Software, an ADP Company?**

The UX and design is a little bit confusing. I don't find it very intuitive, although it doesn't need to be but it's definitely taking a while to understand. 

**What problems is WorkForce Software, an ADP Company solving and how is that benefiting you?**

Accountability and business/employee schedule predictions. 



- [View WorkForce Software, an ADP Company pricing details and edition comparison](https://www.g2.com/products/workforce-software-an-adp-company/reviews?filters%5Bnps_score%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A55%3A06+-0500&secure%5Bsession_id%5D=6818ceb3-4cf1-411a-a64d-2a0adf5b87cb&secure%5Btoken%5D=4a285112ac98ca4224421e394aec2774125d96c4857fd50bef2f678fe2852355&format=llm_user)

## WorkForce Software, an ADP Company Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Fatigue Management - Fatigue Risk Management**
- Education and Training Modules
- Work Schedule Analysis
- Fatigue Monitoring
- Wearable Device Support
- Customizable Risk Models
- Alerts and Notifications

**Platform Capabilities - Fatigue Risk Management**
- Reporting and Analytics
- Fleet Management Integrations
- Mobile Support

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top WorkForce Software, an ADP Company Alternatives
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - 4.3/5.0 (2,195 reviews)
  - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,220 reviews)

