Ilan T.
IT
Ilan T.
Freelance Graphic Designer
Mid-Market (51-1000 emp.)
"Workday’s Intuitive UI and Fast Performance Make Daily Tasks Easy"
4.5/5
What do you like best about Workday HCM?

Workday's UI makes it easy to navigate for basic users. I've always been able to get info quickly and without major hurdles while I navigate the day, espercially in a call center role doing customer service. Performance of the product is quick, there aren't times where it lags, at least not often.

It can interlink with other applications intergrated by the company, although primarily I would use it for lesson learning plans set up by management or inputting hours, confirming benefits. For pricing/ROI I am unfamiliar but various companies use it at large scale so I imagine it to be cost-effective once enough users are planned and integrated.

The system has effective onboarding for new users allowing them to tab through products as needed, immediately finding the information management wants them to so they can continue their day. I did not touch Artifical Intelligence features often but they were not so invasive as to be bothersome so it's a net positive if a user wishes to access them. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

Overall the product is perfectly usable but there could always be improvements to guiding users. I would like if sections were able to be color-coded by default as a setting to further distinguish them, as an example. Review collected by and hosted on G2.com.

Rajiv Ranjan S.
RS
Rajiv Ranjan S.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Unified, Intuitive HCM with Smooth Performance, Handy AI, and Fantastic Support"
4.5/5
What do you like best about Workday HCM?

The most helpful thing about HCM is that it serves as a unified platform for human resource management, attendance tracking, and payroll recording, which makes the overall process much smoother. The user interface is Intuitive and performing actions are smoother with low latency the ability to integrate different components. And the feature of AI Is really handy for performing the employee life cycle I believe Roi on the product is really good. The support team does a fantastic job. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

Overall, the product is really good, with little room for improvement. That said, I would like a configured Workday mobile app so I can perform actions on the go, such as quick approvals, time-off tracking, and viewing payslips. Review collected by and hosted on G2.com.

Galateya M.
GM
Galateya M.
Administrative Assistant
Computer & Network Security
Enterprise (> 1000 emp.)
"Intuitive HR Management, but Advanced Reporting Takes Extra Learning"
3.5/5
What do you like best about Workday HCM?

What stands out to me about Workday HCM is how intuitive and efficient it is in managing HR data and processes. The real-time insights and centralized system make day-to-day tasks much easier, and it helps teams stay aligned while supporting smarter, faster decisions. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

What I find challenging about Workday HCM is that some functions can be less intuitive at first and require time to learn. Also, more advanced reporting or customization can sometimes be limited without additional support. Review collected by and hosted on G2.com.

James D.
JD
James D.
Recruiter
Human Resources
Enterprise (> 1000 emp.)
"Comprehensive HR Solution with Room for Flexibility Improvement"
5/5
What do you like best about Workday HCM?

I love having everything in one place with Workday HCM. It saves me time since I don't need to remember more passwords for different systems, allowing me to handle both internal and external tasks in one location. This is valuable time saved, unlike before when we used multiple proprietary systems. Workday HCM covers everything for our employee management as well as our full-cycle recruitment, making it all-encompassing. It integrates well with Microsoft Teams, and I also find the mobile application handy. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

Workday HCM could be improved in terms of reporting flexibility. After using Oracle for years, I find Workday's reporting less thorough and flexible, which means more work massaging the data. Also, it's disappointing that I can't edit multiple evergreen requisitions at once. It seems like an easy task but isn't possible, so I have to update each one individually, which is time-consuming, especially with 300+ requisitions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Workday HCM Centralizes HR and Boosts Efficiency with Powerful Self-Service"
4/5
What do you like best about Workday HCM?

Workday HCM has become a central part of how we manage HR tasks, and the biggest value for me is how much it brings everything into one place. I regularly use it for employee records, time off requests, performance reviews, reporting, and organizational visibility, and having all of that connected in one system makes day-to-day HR work much more efficient.

One of the most useful features is the self-service functionality. Employees can update personal information, request time off, view pay details, and access important HR information without needing to contact HR for every small request. This has reduced repetitive administrative work and helped employees get answers faster.

The reporting and analytics tools are also very valuable. Instead of pulling information from multiple spreadsheets or systems, Workday makes it easier to generate reports on headcount, compensation, turnover, performance, and other workforce data. This has improved decision-making because managers and HR teams can work from more accurate, up-to-date information.

I also appreciate the workflow automation. Approvals for job changes, time off, and other HR processes move through the right people automatically, which helps prevent delays and keeps everything documented. An unexpected benefit has been the improved consistency across teams—everyone follows the same processes, and there is better visibility into where requests stand.

Overall, Workday HCM has improved our workflow by reducing manual tracking, making employee data easier to access, and giving managers better tools to support their teams. It can take some time to learn because the system is very comprehensive, but once users become familiar with it, it provides a lot of long-term value. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

One area I dislike about Workday HCM is that it can feel overwhelming at first because there are so many features, menus, and process steps. Simple tasks are not always as intuitive as expected, especially for new users who may not know where to find certain actions or reports.

The reporting functionality is powerful, but building custom reports can be complex and may require additional training or support from someone with more Workday experience. There are also times when workflows involve more clicks or approval steps than expected, which can slow down simple HR tasks.

Another challenge is that the user experience can vary depending on how the system is configured by the organization. When processes are not set up clearly, employees and managers may need extra guidance to complete tasks correctly.

Overall, my main dislike is the learning curve. Workday HCM provides a lot of value once users become familiar with it, but it can take time to navigate confidently and fully understand how to use its more advanced features. Review collected by and hosted on G2.com.

Anthony S.
AS
Anthony S.
Anywhere Expert
Small-Business (50 or fewer emp.)
"Clean, Modern and Strong Integrations in Workday HCM"
4.5/5
What do you like best about Workday HCM?

Workday HCM has a clean, modern UI that becomes intuitive once you learn it, making daily HR tasks easier to navigate. The UX is generally smooth, especially for self-service actions like updating personal info, requesting time off, or accessing documents. Integrations with other enterprise tools are strong, which helps keep data centralized and reduces manual work.

Performance is reliable, with minimal downtime and fast processing for most tasks. The main downside is pricing, which tends to be on the higher end, but the ROI is justified for larger organizations due to automation and efficiency gains. Support and onboarding are solid but can feel slow or complex at the beginning because of the system’s depth.

Workday also continues to improve its AI and intelligence features, especially around reporting, insights, and automation, which helps HR teams make faster, more informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

What I dislike about Workday HCM is that it can feel overly complex, especially during onboarding. The system is powerful, but that also means there’s a learning curve and some basic tasks aren’t always as intuitive as they should be at first. Certain workflows require too many clicks or steps compared to simpler HR tools.

Another downside is the cost, which is high for smaller companies and can be hard to justify unless you’re using most of its advanced features. Customization is also somewhat limited unless you have strong internal admin support or consultants, which adds extra effort and expense.

While integrations are generally good, setting them up or troubleshooting issues can be time-consuming. Overall, it’s a very capable system, but it can feel heavy and complex for day-to-day use compared to lighter HR platforms. Review collected by and hosted on G2.com.

Paul K.
PK
Paul K.
Laboratory Services Specialist
Enterprise (> 1000 emp.)
"Workday Makes Clocking In, PTO Requests, and Pay Tracking Effortless"
5/5
What do you like best about Workday HCM?

Workday makes it easy for me to clock in and out of my shifts at work. Additionally, Workday's Time Off portal simplifies PTO requests and makes it easy to track my compensation. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

I feel Workday gets unneccessarily updated even though the original layout was perfectly fine. The frustrating thing with these updates is it changes the name of some of the menu options and puts them in different places. The changes are easy enough to adapt to, but they dont seem needed. Review collected by and hosted on G2.com.

Praney M.
PM
Praney M.
Product Design Manager 2
Mid-Market (51-1000 emp.)
"Streamlined Our HR Workflows Despite Some Navigation Challenges"
3.5/5
What do you like best about Workday HCM?

I liked the centralized visibility across employee workflows and approvals in Workday HCM. It made onboarding, role changes, and day-to-day HR coordination much more structured compared to relying on scattered spreadsheets or disconnected systems. The reporting and workflow automation features were genuinely helpful for keeping managers and operations teams aligned on employee-related processes. I also liked that the platform scales fairly well as teams grow. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

One area that could improve is the overall navigation and user experience, especially for newer users or teams that only interact with the platform occasionally. The system is very comprehensive, but some workflows can feel heavier than necessary when users are trying to complete simpler tasks quickly. Reporting and customization are also powerful, although configuring them exactly the way different teams want can take time. During larger organizational workflows, certain menus and approval paths can feel slightly complex to navigate, so a more streamlined interface and simpler workflow setup options would probably improve adoption across non-technical teams. Newer or occasional users sometimes have to move through multiple sections to complete relatively simple workflows, which can slow adoption initially. Review collected by and hosted on G2.com.

Daniella A.
DA
Daniella A.
Freshman Mentor
Small-Business (50 or fewer emp.)
"Affordable All-in-One for Small Businesses"
3.5/5
What do you like best about Workday HCM?

I like the ease of using Workday HCM, and I appreciate that everything is in one place. The talent management tool is also very helpful as it allows us to see the capabilities of talent and how it matches what we need when hiring. I also find working with customer service for HCM enjoyable, as it's much easier to work with, and the functionalities are a lot easier too. My manager found the initial setup super easy, and we had hands-on experience that helped us learn quickly. I definitely recommend it for small businesses or startups because it’s affordable and a great tool to use. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

I think the integrations are pretty limited. It would be nice if Workday HCM could integrate with other tools and software we use. Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Senior Content Manager
Small-Business (50 or fewer emp.)
"User-Friendly HR Management with Powerful Features"
4.5/5
What do you like best about Workday HCM?

I like the user interface of Workday HCM as I could find everything pretty easily, and it's a really powerful tool. It serves as both a powerful data tool and provides a really valuable and easy user experience. It makes my day-to-day human resources work easier with tasks like time coding, putting in PTO time, and checking pay stubs. It's really user-friendly and easy. The search function is easy and powerful, making everything easy to find, which helps me quickly check pay stubs and PTO time. This interface makes what could be a hassle much smoother and is kind of like a last thing on the priority list for the day, but it simplifies it. Review collected by and hosted on G2.com.

What do you dislike about Workday HCM?

Yeah. I mean, I think, you know, sometimes it takes a second to learn things. I do like the user interface, but sometimes, you know, things are just, like, labeled differently or maybe in a place where you wouldn't expect. So yeah. I mean, I think just maybe some more, like, clear, like, how to's. Review collected by and hosted on G2.com.