Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It's ok"
3.5/5
What do you like best about WorkCast?

It works without any major hiccups, no streaming issues, or servers going down Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The user interface is quite outdated. The API support is only available at higher-paying levels Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello, thank you for taking the time to leave us a review! We're currently working on updating our studio interface to make it more streamlined and fresh. Watch this space!

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Top Class Service"
5/5
What do you like best about WorkCast?

Every member of the team is helpful and go out of their way. I can turn up to an event confident that Worcast have checked everything on their side and everything is ready to go. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

I honestly can't find anything to criticise. They needed to understand our industry needs at the start but now that they do its great Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello!

Thank you for the top-class review! We're really happy we have been able to support you with your events and look forward to supporting you in the future.

Thanks

Team WorkCast

Verified User in Pharmaceuticals
IP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Great experience"
5/5
What do you like best about WorkCast?

Great customer service to assist us along the project Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The platform has some restrictions if you are trying to transition between different speakers or groups of speakers Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello!

Thank you for the 5-star review! We really love hearing your feedback, especially about transitioning between speakers and groups of speakers. We've been spending the past few months working on our Interactive Studio which we will be rolling out soon. This should help with a more seamless transition between speakers.

Watch this space for the release of our Interactive Studio!

Thanks

Team WorkCast

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"A Seamless Experience"
5/5
What do you like best about WorkCast?

Quick response, nothing is too much trouble attitude Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

a niggle for me is having to remember to reply to an email with the event number on. Can be confusing when you have 2 events running a week apart Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello!

Thank you for the 5-star review! We're happy to hear you've enjoyed using our platform so far and that we've been able to support you in making sure your customers get all the information they need.

Thanks

Team WorkCast

Verified User in Program Development
UP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"WorkCast is flexible and easy to use"
4.5/5
What do you like best about WorkCast?

The staff are quick to respond and they walk you through the process step-by-step. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Navigating the time difference is a bit challenging, but that is not an issue soley with WorkCast. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello!

Thank you for the 5-star review, we've enjoyed reading your feedback.

We have teams in both the UK and the U.S. If working with a team in a different timezone would be easier we could look into changing your Account Manager? Please do reach out and we could see what we could do!

Thanks

Team WorkCast

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Easy to use and Great Customer Service!"
5/5
What do you like best about WorkCast?

The customer service is the best out of all of the virtual video sharing platforms we have used. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The customizability could be improved; we always felt a little restricted when creating our events. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello

Thank you for your 5-star review! We're happy to hear you've enjoyed using our platform so far.

Thanks

Team WorkCast

Verified User in Veterinary
AV
Verified User in Veterinary
Enterprise (> 1000 emp.)
"Not really suited for our needs"
2/5
What do you like best about WorkCast?

Modern look, friendly customer service, easy to setup on-demand events from live events Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Polling questions

Disconnection between presenter, participant and host view

Streaming issues

Not possible to create folders or separation between different admins of the same account

Not many languages are accepted Review collected by and hosted on G2.com.

Response from Melissa Hugel of WorkCast
Edit edit

Hi there,

Thank you for letting us know about your experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met on this occasion.

We are working very hard to grow our team and provide the exceptional service you are used to. We are also going to be rolling out some exciting new features very soon, in addition to our recent roll-out of the interactive studio and self-service virtual event templates. If you'd like to hear more about the fetaures, you can reach out to your account manager who would be happy to go through them with you.

Your feedback helps us get better, so if you'd be willing to share the specifics of your experience with us, we'd definitely appreciate it. You can reach us anytime at support@workcast.com or you can reach out to your account manager directly.

Again, thank you for your feedback.

Sincerely,

Team WorkCast

SS
Sean S.
Mid-Market (51-1000 emp.)
"Nimble but steady webcast provider"
4.5/5
What do you like best about WorkCast?

Workcast provides solid and reliable service and frequently updates and upgrades their system. They are very responsive to input and feedback and have often instituted changes we have recommended. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The Q&A interface a bit klunky and could benefit from being a bit more flexible. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hi Sean

Thanks for your review!

Thanks

Team WorkCast

Melissa C.
MC
Melissa C.
Chef
Mid-Market (51-1000 emp.)
"Very easy program to use, virtually an easy step by step process."
4.5/5
What do you like best about WorkCast?

It's so easy to navigate through the process. Not an overly complicated program. I'm able to get all my work done within a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

I dislike the log in progress. I can't save my password word in the system. Otherwise I think it's an great program. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hi Melissa

Thanks for your review!

Thanks

Team WorkCast

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Simple tool for marketing webinars"
4.5/5
What do you like best about WorkCast?

Basic tool that enables live streaming and on-demand videos Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Not always the most user-friendly tool for our team Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast
Edit edit

Hello

Thanks for your review!

Thanks

Team WorkCast