Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Great product and excellent service"
5/5
What do you like best about WorkCast?

It's very straightforward to create events and using the Workcast API we are able to integrate many functions, such as registration, with our own platform. Everything seems to work very well. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Overall we like the product and there isn't anything in particular that we dislike. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hello, thank you for taking the time to leave us a review on your experience with WorkCast so far!

MK
Malc K.
Head of Partnerships and Customer Success
Small-Business (50 or fewer emp.)
"Highly professional and flexible to our needs"
4.5/5
What do you like best about WorkCast?

Understanding our needs and building our event as a small company Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The product worked well for our event - nothing to dislike Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hello! We really appreciate you taking the time to leave us a review. We look forward to continuing working with you!

JB
Jeff B.
S
Mid-Market (51-1000 emp.)
"Review"
4.5/5
What do you like best about WorkCast?

The simplicity of the webinar platform makes it easy to get even the most inexperienced user up to speed quickly. Guest speakers find it very easy to login and view audience questions for the Q&A sessions. The staff overall have been amazingly helpful, professional, and available to answer questions. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The reporting platform could use a makeover. While the system captures an amazing amount of information, it is not always presented in the best manner. Many of our clients have complained about the reports being difficult to follow. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hi Jeff, thanks so much for your feedback! Happy to hear your experience has been a positive one. We're currently looking at new ways we could display the data in the reporting section to make it more streamlined and clear...watch this space!

EA
Emma A.
Communications Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Hands on, helpful and flexible team made our virtual event a success."
4/5
What do you like best about WorkCast?

The team are always on hand to help. They go above and beyond to make the virtual experience look and run as requested. Last minute scrabbles were handled quickly and efficiently and really helped to make the experience on the day of the event very smooth. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

It was difficult at times to explain to the presenters how the training sessions and presentation slots would work. It would help in the future to have more management from Workcast side in organising calendar invites etc as the automated emails from the system can be confusing. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hi Emma, thanks for sharing your experience on how your client used WorkCast to connect their employees with presenters they would have usually seen face-to-face. It's good to hear the experience was an overall positive one!

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Simple and efficient online benefit fair"
4.5/5
What do you like best about WorkCast?

I enjoyed working with the WorkCast team to create a simple and efficient virtual benefit fair. The team was straightforward to work with and professional. It was nice to have experts building the event for us. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

I did not dislike anything about working with WorkCast. However, I would have preferred the live portion of the event to include live interactions with participants. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hello, thank you for taking the time to leave us a review! We're happy to hear that your benefits fair went well.

BC
Beth C.
Associate Director
Mid-Market (51-1000 emp.)
"Capable & Customizable"
5/5
What do you like best about WorkCast?

The team. What a great and responsive bunch. Have been accessible when we needed them since day 1. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

As they are continually improving, they've addressed all the little annoyances that I've had to date. I think the home "dashboard" view would be more useful if it was customizable to our particular needs. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hi Beth, thank you for taking the time to leave us a review! I've passed on your feedback to our product team re. customizable dashboard, nice idea!

Kathleen L.
KL
Kathleen L.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Comprehensive Webinar Platform"
3.5/5
What do you like best about WorkCast?

WorkCast's support team is hands down fantastic. Their tech support department is incredibly responsive, quick, helpful, and cheery. Likewise, our account manager is always happy to chat and even took the time to look into our organization beyond our preliminary conversations to really understand who we are and what we need. The platform itself is multifaceted and comprehensive and attractive from the audience's perspective. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

This platform is definitely best for larger, complex events due to all the features and management support. The complexity can be a little clunky for smaller, one-off presentations. Likewise, some features that I hoped for were definitely missing-- for instance, I wish you were able to copy a past event to use as a template for a future event. Instead, you have to go through the support team and they have to create that duplicate for you as a whole new event template. Similarly, multi-registration pages don't come standard. It cost an extra $500 for a multi-reg template and I still have to go through the tech team to finalize set-up each time we use it. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hi Kathleen, thank you for taking the time to leave us a review. We really appreciate your feedback!

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Amazing platform and service!"
5/5
What do you like best about WorkCast?

Through the pandemic our company was pitched numerous virtual event platforms that promised ease of service and customization. We tried several alternatives before we found workcast, and the ability to make the experience "yours" is far superior to its competitors. Moreover, the contacts at workcast are very accessible and work with us to find solutions rather than expecting our needs to comply with a template. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

We would prefer to have both a "chat" and a "Q&A" feature, which was not initially available. Our contact helped us to find a third-party app so we could have both, and my understanding is that workcast is making it possible to have both functions in-house in the coming months. Huge kudos for listening to your client's needs! Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hello, thank you so much for this amazing review! I have shared it with the team who were happy to hear the positive feedback. You're completely right, we've just released the Engagement Wall which opens up so many more possibilities for interacting with your audience - be sure to check that out for your next event.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Quick to respond, great with communicating changes and very supportive"
4/5
What do you like best about WorkCast?

The fast responses / support offered and that all feedback is taken onboard and implented when possible. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

some of the tasks have to be carried out by workcast which delays processes a little / adds an extra email to the workload. It would be great to have more admin rights to action things like publishing changes Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hello, thank you for taking the time to let us know about your experience with WorkCast!

Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"WorkCast Review"
4.5/5
What do you like best about WorkCast?

WorkCast is economical and contains all of the features that you find on higher-priced platforms. I also appreciate their support and customer success teams Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Sometimes the rollouts of new features are not fully worked out or training is not in place before the release. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

Hello, thank you for taking the time to leave us your feedback! Re. the rollout of new features, I will pass this onto our team to see if there is anything we can look at putting in place to help. We usually put all of our updates and how to use them in our Insite pages but appreciate that this isn't the best way for everyone.

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