# Best Enterprise AI Agent Builders Software ## How Many AI Agent Builders Software Products Does G2 Track? **Total Products under this Category:** 462 ### Category Stats (Jul 2026) - **Average Rating:** 4.64/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Oliv AI (+1.66%) - Among all products in this category, Oliv AI recorded the largest rating increase compared to last month _Last updated: July 25, 2026_ ## How Does G2 Rank AI Agent Builders Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 86,600+ Authentic Reviews - 462+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Agent Builders Software ![G2 Grid® for AI Agent Builders Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agent-builders/grids.png?focus%5B%5D=1408921&focus%5B%5D=6218&focus%5B%5D=1408919&focus%5B%5D=3803&focus%5B%5D=1321651&focus%5B%5D=10470&focus%5B%5D=278&focus%5B%5D=122376) Highlighted products: Salesforce Agentforce, UiPath Agentic Automation, ServiceNow AI Agents, OutSystems, AWS Bedrock, Databricks, Asana, and Microsoft Copilot Studio. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agent-builders/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=servicenow-ai-agents&focus%5B%5D=outsystems&focus%5B%5D=aws-bedrock&focus%5B%5D=databricks&focus%5B%5D=asana&focus%5B%5D=microsoft-microsoft-copilot-studio&segment=enterprise) **Sponsored** ### SuperAnnotate SuperAnnotate bridges the gap between cutting-edge AI innovation and the high-quality human data that powers it - helping advanced AI teams build more intelligent models. With a global network of thousands of rigorously vetted experts, ethical and scalable managed operations, precise talent matching, and purpose‑built technology, SuperAnnotate delivers full project visibility and unmatched data quality. SuperAnnotate powers complex annotation, evaluation, and reinforcement learning workflows to build, evaluate and align frontier AI. Trusted by innovators like Databricks, IBM and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate enables the world’s top AI teams to build responsible and state‑of‑the‑art models with human data. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1009956&secure%5Bchosen_at%5D=2026-07-31T13%3A20%3A14Z&secure%5Bdisplayable_resource_id%5D=1009956&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009956&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=128515&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Fworkato%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fai-agent-builders%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=37158d258fc1e2155126052ad9fb63c1f99f3e86f0b1ee1f030edb2de1fbfc9d&secure%5Burl%5D=https%3A%2F%2Fwww.superannotate.com%2Frequest-demo&secure%5Burl_type%5D=custom_url) ### [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,163 #### Who Is the Company Behind Salesforce Agentforce? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Salesforce Developer, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 39% Medium, 31% Large #### What Are Recent G2 Reviews of Salesforce Agentforce? **["Agentforce Makes Enterprise AI with Salesforce Truly Headless"](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)** **Rating:** 4.0/5.0 stars _— Manjunath G._ [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613) **["Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem"](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)** **Rating:** 5.0/5.0 stars _— Aniket N._ [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909) ### [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 6,136 #### Who Is the Company Behind UiPath Agentic Automation? - **Seller:** [UiPath](https://www.g2.com/sellers/uipath) - **Company Website:** www.uipath.com - **Year Founded:** 2005 - **HQ Location:** New York - **Twitter:** @UiPath 108,104 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website) 5,134 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Large, 29% Medium #### What Do G2 Reviewers Say About UiPath Agentic Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users praise UiPath Agentic Automation for its **advanced AI integration** , making automation of complex tasks seamless and efficient. - Users highlight the **ease of use** of UiPath Agentic Automation, facilitating smoother integration and workflow for developers. - Users value the **adaptive and seamless automation** of UiPath Agentic Automation, effectively managing complex tasks with AI integration. - Users praise the **automation ease** of UiPath Agentic Automation, highlighting its advanced AI and orchestration capabilities. - Users value the **efficiency** of UiPath Agentic Automation, significantly reducing time and effort in business processes. ##### Cons - Users find UiPath Agentic Automation to be **expensive** , especially in comparison to other RPA tools, impacting accessibility. - Users find the **learning curve steep** , with challenges in agent training and programming knowledge for non-technical users. - Users find the **complexity** of UiPath Agentic Automation overwhelming, particularly when managing advanced features and setup processes. - Users feel the **pricing is too high** for UiPath Agentic Automation, suggesting adjustments for better accessibility. - Users find the **licensing issues confusing** , which complicates the initial setup and increases the learning curve. #### What Are Recent G2 Reviews of UiPath Agentic Automation? **["Transformative Automation with AI Decision Making"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)** **Rating:** 4.5/5.0 stars _— Arti P._ [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416) **["Extending RPA Capabilities with Agentic AI"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)** **Rating:** 4.5/5.0 stars _— Muhammad A._ [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861) #### What Are G2 Users Discussing About UiPath Agentic Automation? - [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments - [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment - [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments - [What is RPA in UiPath?](https://www.g2.com/discussions/what-is-rpa-in-uipath) - 2 comments - [Is UiPath an RPA tool?](https://www.g2.com/discussions/is-uipath-an-rpa-tool) - 2 comments ### [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow. **Average Rating:** 4.3/5.0 **Total Reviews:** 440 #### Who Is the Company Behind ServiceNow AI Agents? - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** www.servicenow.com - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow 55,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website) 35,081 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 34% Large, 17% Medium #### What Do G2 Reviewers Say About ServiceNow AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **efficiency** of ServiceNow AI Agents, benefiting from easy setup and powerful workflow automation. - Users appreciate the **ease of use** of ServiceNow AI Agents, enabling efficient task automation and seamless workflows integration. - Users value the **automation of repetitive tasks** with ServiceNow AI Agents, enhancing efficiency and reducing manual errors. - Users appreciate the **easy integrations** of ServiceNow AI Agents, enhancing workflows and boosting efficiency for support teams. - Users find ServiceNow AI Agents **highly effective for automating workflows** , enhancing speed and accuracy in issue resolution and communication. ##### Cons - Users find that the **inaccuracy** of ServiceNow AI Agents leads to confusion and reduces trust in its effectiveness. - Users express frustration with the **poor understanding** of ServiceNow AI Agents, leading to generic responses and confusion. - Users find the **complex configuration** of ServiceNow AI Agents time-consuming and challenging for effective real-world application. - Users find the **limited responsiveness** of ServiceNow AI Agents frustrating, as they struggle with nuanced questions and customization. - Users find the **setup and customization process complex** , requiring significant learning and background knowledge to navigate effectively. #### What Are Recent G2 Reviews of ServiceNow AI Agents? **["ServiceNow AI Agents Feel Like a Perfect Team Member"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)** **Rating:** 4.0/5.0 stars _— Bart K._ [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278) **["Native AI agents that finally run on governed platform data"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)** **Rating:** 5.0/5.0 stars _— rajesh s._ [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657) ### [OutSystems](https://www.g2.com/products/outsystems/reviews) What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compromises of building and buying, enabling your teams to turn ideas into mission-critical applications and agents that drive revenue, efficiency, and customer impact. By combining a trusted low-code foundation with powerful AI capabilities, you can build custom solutions up to 10x faster, with the speed of innovation and control you need to compete in the AI-centric future. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,622 #### Who Is the Company Behind OutSystems? - **Seller:** [OutSystems](https://www.g2.com/sellers/outsystems) - **Company Website:** www.outsystems.com - **Year Founded:** 2001 - **HQ Location:** Boston, MA - **Twitter:** @OutSystems 25,276 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ccc6b0ab8a6a606ed9d6676af9388fa46fdba679e6889f3f95c152fc7b341bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16663%2F&secure%5Burl_type%5D=linkedin_company_website) 2,209 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 40% Medium, 35% Large #### What Do G2 Reviewers Say About OutSystems? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of OutSystems, enabling rapid development and integration for effective solutions. - Users value the **speed of development** with OutSystems, streamlining processes and enhancing productivity across various applications. - Users value the **fast development** capabilities of OutSystems, allowing quick implementation and efficient application creation. - Users appreciate the **rapid app development speed** with OutSystems, enabling quick transformation of ideas into functional applications. - Users value the **speed and ease of app development** with OutSystems, allowing rapid solutions and accessibility for non-technical users. ##### Cons - Users find OutSystems **expensive for small businesses** , limiting accessibility and growth opportunities due to high licensing costs. - Users highlight the **high costs** associated with OutSystems, feeling it isn't affordable for all companies. - Users find the **licensing costs high and inflexible** , making it difficult for smaller companies to adopt OutSystems. - Users criticize the **missing authentication features** in OutSystems, complicating integration and increasing costs for development. - Users find the **limited customization** options frustrating, impacting flexibility and overall usability of OutSystems. #### What Are Recent G2 Reviews of OutSystems? **["OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform"](https://www.g2.com/survey_responses/outsystems-review-12858810)** **Rating:** 4.0/5.0 stars _— Faizan A._ [Read full review](https://www.g2.com/survey_responses/outsystems-review-12858810) **["OutSystems: A Game-Changer for Swift, Scalable, and Personalized Development"](https://www.g2.com/survey_responses/outsystems-review-8895217)** **Rating:** 4.0/5.0 stars _— José R._ [Read full review](https://www.g2.com/survey_responses/outsystems-review-8895217) #### What Are G2 Users Discussing About OutSystems? - [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) - 1 comment - [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) - 2 comments - [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) - 6 comments - [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) - 1 comment - [What is OutSystems platform?](https://www.g2.com/discussions/what-is-outsystems-platform) - 1 comment ### [AWS Bedrock](https://www.g2.com/products/aws-bedrock/reviews) Amazon Bedrock is a fully managed service that enables organizations to build and scale generative AI applications using foundation models (FMs) from leading AI companies and Amazon. It provides a unified API to access a diverse selection of high-performing FMs, allowing users to experiment, customize, and deploy AI solutions without managing infrastructure. With Amazon Bedrock, businesses can create personalized experiences, automate workflows, and derive actionable insights, all while maintaining security, privacy, and compliance standards. Key Features and Functionality: - Model Choice: Access a wide range of FMs from top AI providers, enabling selection of the most suitable model for specific use cases. - Agent Development: Utilize Amazon Bedrock AgentCore to build, deploy, and operate AI agents securely at scale, facilitating complex task automation. - Customization: Tailor models with proprietary data using tools like Knowledge Bases, Data Automation, prompt engineering, and fine-tuning to enhance relevance and accuracy. - Safety and Guardrails: Implement safeguards with Bedrock Guardrails to filter harmful content and ensure responsible AI usage, supporting compliance with industry standards. - Cost Optimization: Optimize performance and expenses through features like Model Distillation and Intelligent Prompt Routing, balancing cost, latency, and accuracy. Primary Value and Solutions Provided: Amazon Bedrock empowers organizations to rapidly develop and deploy generative AI applications without the complexities of infrastructure management. By offering a diverse selection of foundation models and comprehensive customization tools, it enables businesses to create AI solutions tailored to their unique needs. The platform's robust security measures and compliance support ensure that applications are built responsibly, addressing concerns around data privacy and ethical AI usage. Ultimately, Amazon Bedrock facilitates innovation, enhances operational efficiency, and drives real business impact through scalable and secure AI integration. **Average Rating:** 4.3/5.0 **Total Reviews:** 76 #### Who Is the Company Behind AWS Bedrock? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 49% Large, 32% Medium #### What Do G2 Reviewers Say About AWS Bedrock? _AI-generated summary from verified user reviews_ ##### Pros - Users find AWS Bedrock's **ease of use** invaluable, especially with its unified API and serverless architecture. - Users value the **variety of models** in AWS Bedrock, enabling tailored solutions for diverse use cases. - Users appreciate the **easy integrations** of AWS Bedrock, making it simple to switch models and streamline workflows. - Users value the **ease of use and security** of AWS Bedrock, enhancing inspiration and productivity in generative AI applications. - Users value the **unified API** of AWS Bedrock, enabling seamless model switching and easy integrations within AWS. ##### Cons - Users find AWS Bedrock **expensive** , especially for large-scale operations and niche applications requiring extensive customization. - Users find the **complexity issues** of AWS Bedrock challenging, especially for newcomers and niche use cases. - Users face **model issues** with AWS Bedrock, including high costs and limited availability of popular models. - Users find the **steep learning curve** of AWS Bedrock challenging, particularly for those new to AWS services. - Users express frustration over the **limited access** to models in AWS Bedrock, impacting customization and availability. #### What Are Recent G2 Reviews of AWS Bedrock? **["Enterprise-Ready Generative AI with Multiple Foundation Models in One Managed Service"](https://www.g2.com/survey_responses/aws-bedrock-review-13160296)** **Rating:** 4.5/5.0 stars _— Atharva P._ [Read full review](https://www.g2.com/survey_responses/aws-bedrock-review-13160296) **["Flexible, Governed Access to Multiple Foundation Models in AWS Bedrock"](https://www.g2.com/survey_responses/aws-bedrock-review-12992839)** **Rating:** 4.5/5.0 stars _— Athira G._ [Read full review](https://www.g2.com/survey_responses/aws-bedrock-review-12992839) ### [Databricks](https://www.g2.com/products/databricks/reviews) Databricks is a unified data and AI platform that helps organizations build, govern and scale data pipelines, analytics, machine learning, AI applications and agents. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on Databricks to work with enterprise data and AI at scale. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase, Genie and Unity Catalog. Founded in 2013 by the original creators of Apache Spark™, Delta Lake, MLflow and Unity Catalog, Databricks is built on an open lakehouse architecture that brings data, analytics and AI together. The platform is used by data engineers, data scientists, analysts, developers, machine learning teams, AI teams and business users to collaborate across the full data and AI lifecycle. Key Databricks capabilities include: - Data engineering: Build, automate and manage reliable batch, streaming and real-time data pipelines. - Analytics and business intelligence: Run SQL analytics, create dashboards and enable business teams to explore data. - Data governance: Discover, secure and manage data and AI assets across teams, clouds and workloads. - Machine learning and AI: Develop models, build generative AI applications and create production-grade AI agents. - Data applications: Build and deploy data-driven applications using governed enterprise data. Available across AWS, Azure and Google Cloud, Databricks helps organizations work across clouds, reduce data silos and simplify collaboration across teams and tools. Customers use Databricks for use cases such as customer personalization, fraud detection, predictive maintenance, real-time analytics, cybersecurity, healthcare research, financial risk management, supply chain optimization and AI-powered decision-making. Databricks is used across industries including financial services, healthcare and life sciences, retail, manufacturing, energy and the public sector. Organizations use the platform to modernize data infrastructure, accelerate AI adoption and turn enterprise data into business value. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,326 #### Who Is the Company Behind Databricks? - **Seller:** [Databricks Inc.](https://www.g2.com/sellers/databricks-inc) - **Company Website:** databricks.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @databricks 92,269 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bddca64732f61b923d96364e8c8eb35711aab4f98797cb00ab071ff24fbdd392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3477522%2F&secure%5Burl_type%5D=linkedin_company_website) 15,627 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Data Engineer, Data Analyst - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Large, 38% Medium #### What Do G2 Reviewers Say About Databricks? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** and **comprehensive features** of Databricks for data warehousing and ML applications. - Users praise the **ease of use** of Databricks, enhancing their experience with intuitive interfaces and reliable services. - Users appreciate the **seamless integrations** of Databricks with AWS and other tools, enhancing daily operations and efficiency. - Users value the **seamless collaboration** offered by Databricks, enhancing teamwork on data projects with real-time insights. - Users praise the **integrated analytical features** of Databricks, enhancing collaborative data processing and insight visualization. ##### Cons - Users note a **steep learning curve** initially, with confusing permissions and compute modes affecting usability. - Users note that the **costs can be quite high** for utilizing Databricks effectively, especially for large data projects. - Users find a **steep learning curve** with Databricks, especially challenging for newcomers to big data tools. - Users find the **complexity** of Databricks challenging, especially for smaller teams and initial setup processes. - Users face **complex setup** challenges initially, though support helps simplify the experience over time. #### What Are Recent G2 Reviews of Databricks? **["Databricks Streamlines ETL and Analytics with Scalable Notebooks"](https://www.g2.com/survey_responses/databricks-review-13181721)** **Rating:** 5.0/5.0 stars _— Diana C._ [Read full review](https://www.g2.com/survey_responses/databricks-review-13181721) **["Helpful for Managing and Analyzing Operational Data"](https://www.g2.com/survey_responses/databricks-review-13090803)** **Rating:** 4.5/5.0 stars _— Vishaka C._ [Read full review](https://www.g2.com/survey_responses/databricks-review-13090803) #### What Are G2 Users Discussing About Databricks? - [What does Databricks software do?](https://www.g2.com/discussions/what-does-databricks-software-do) - 3 comments, 1 upvote - [What is Databricks unified analytics platform?](https://www.g2.com/discussions/what-is-databricks-unified-analytics-platform) - 3 comments - [What is Lakehouse in Databricks?](https://www.g2.com/discussions/what-is-lakehouse-in-databricks) - 4 comments, 2 upvotes - [What are the features of Databricks?](https://www.g2.com/discussions/what-are-the-features-of-databricks) - 4 comments, 2 upvotes ### [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,270 #### Who Is the Company Behind Asana? - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana 119,913 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0026cd552fc243cbff7e669b4f4f58fe6d8629fe0f9733833a1c30db945e3a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F807257%2F&secure%5Burl_type%5D=linkedin_company_website) 4,369 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small, 31% Medium #### What Do G2 Reviewers Say About Asana? _AI-generated summary from verified user reviews_ ##### Pros - Users find Asana to have a **user-friendly interface** that enhances collaboration and simplifies task management effectively. - Users appreciate **effective task management** with Asana, enhancing collaboration and helping avoid burnout in daily activities. - Users appreciate the **workflow features** of Asana, finding it user-friendly and effective for project management and team collaboration. - Users value the **effective team collaboration** features of Asana, enhancing project connections and overall workflow management. - Users value the **user-friendly task tracking** in Asana, which simplifies managing deadlines and enhances overall productivity. ##### Cons - Users express frustration over the **missing features** like time tracking and duplicating rules within projects. - Users find the **learning curve steep** due to unclear guidelines and complex functionalities, hindering effective use. - Users feel that Asana has **limited features** available without a costly upgrade and a tough learning curve. - Users find the **UI not intuitive** , making navigation and task management more cumbersome than necessary. - Users find the **search functionality lacking** , making it difficult to efficiently locate projects and tasks. #### What Are Recent G2 Reviews of Asana? **["Intuitive UI, Strong Collaboration, and Handy Slack Integration"](https://www.g2.com/survey_responses/asana-review-13183446)** **Rating:** 4.0/5.0 stars _— Daniel L._ [Read full review](https://www.g2.com/survey_responses/asana-review-13183446) **["AI-Powered Reporting and Seamless Integrations Keep Our Team on Track"](https://www.g2.com/survey_responses/asana-review-13132142)** **Rating:** 4.0/5.0 stars _— Markeia W._ [Read full review](https://www.g2.com/survey_responses/asana-review-13132142) #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 13 comments, 18 upvotes ### [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. **Average Rating:** 4.4/5.0 **Total Reviews:** 152 #### Who Is the Company Behind Microsoft Copilot Studio? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Small, 32% Large #### What Do G2 Reviewers Say About Microsoft Copilot Studio? _AI-generated summary from verified user reviews_ ##### Pros - Users find Microsoft Copilot Studio's **ease of use** essential for quick and effective low-code bot development. - Users appreciate the **easy integrations** of Microsoft Copilot Studio, boosting productivity and enabling quick AI implementation. - Users value the **easy setup** of Microsoft Copilot Studio, finding it self-explanatory and quick to configure. - Users value the **easy-to-use low-code development** of Microsoft Copilot Studio, enhancing their AI project efficiency and speed. - Users appreciate the **flexible automation** capabilities of Microsoft Copilot Studio, enhancing productivity while ensuring security and compliance. ##### Cons - Users find the **pricing structures** of Microsoft Copilot Studio can be a drawback, especially for smaller organizations. - Users find the **limited customization** options of Microsoft Copilot Studio restricting their experience and usability. - Users find the **learning curve challenging** , especially when trying to utilize advanced features and integrations effectively. - Users find the **complex workflows** of Microsoft Copilot Studio overwhelming, especially with integration and performance issues. - Users face **integration issues** with Microsoft Copilot Studio, making setup and configuration challenging and time-consuming. #### What Are Recent G2 Reviews of Microsoft Copilot Studio? **["Easy-to-Customize AI Agents for Sales, Support, and Product Knowledge"](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601)** **Rating:** 5.0/5.0 stars _— Matthew W._ [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601) **["Seamless Integration with Room for UX Improvement"](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098)** **Rating:** 4.0/5.0 stars _— Babu S._ [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098) #### What Are G2 Users Discussing About Microsoft Copilot Studio? - [Is power virtual agents included in Office 365?](https://www.g2.com/discussions/is-power-virtual-agents-included-in-office-365) - [What is a power virtual agent session?](https://www.g2.com/discussions/what-is-a-power-virtual-agent-session) - [Is Microsoft Power virtual agents free?](https://www.g2.com/discussions/is-microsoft-power-virtual-agents-free) - [What can power virtual agents do?](https://www.g2.com/discussions/what-can-power-virtual-agents-do) - 1 comment ### [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance. The outcome? Less manual work. Faster decisions. Increased AI productivity. A more efficient business— at scale. IBM watsonx Orchestrate offers the following: - Multi-agent orchestration - Easily deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. Enable smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them. - Low-code agent builder and pre-built agents – Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more. - Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to several tools and leverage ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more. Key Highlights: 1. Several tools and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value. 2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs. 3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience. **Average Rating:** 4.4/5.0 **Total Reviews:** 369 #### Who Is the Company Behind IBM watsonx Orchestrate? - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity 74,660 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website) 328,202 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Large, 38% Small #### What Do G2 Reviewers Say About IBM watsonx Orchestrate? _AI-generated summary from verified user reviews_ ##### Pros - Users find **ease of use** in IBM watsonx Orchestrate, creating bots and deploying projects effortlessly without coding. - Users value the **easy integrations** of IBM watsonx Orchestrate, which enhance productivity by streamlining connections between tools. - Users appreciate the **seamless AI integration** of IBM watsonx Orchestrate, enhancing automation and tool compatibility effortlessly. - Users appreciate the **easy automation** capabilities of IBM watsonx Orchestrate, enabling efficient task management with minimal coding. - Users value the **efficiency** of IBM watsonx Orchestrate, appreciating its fast and accurate responses for streamlined support. ##### Cons - Users find the **high learning curve** challenging, with insufficient educational resources for effective platform mastery. - Users find the **steep learning curve** challenging, especially when integrating with complex enterprise systems. - Users face **integration issues** that hinder smooth operation and require additional workflows for effective use of the platform. - Users find IBM watsonx Orchestrate to be **expensive** , making it less accessible for smaller firms and outside integrations. - Users find the **missing features** in IBM watsonx Orchestrate, such as limited integrations and cumbersome node management, frustrating. #### What Are Recent G2 Reviews of IBM watsonx Orchestrate? **["good product, steep learning curve but worth it"](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759)** **Rating:** 4.5/5.0 stars _— Harsh C._ [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759) **["Smooth, Self-Driven Workflow with Consistent AI and an Easy UI"](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-13184240)** **Rating:** 4.0/5.0 stars _— Jony z._ [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-13184240) #### What Are G2 Users Discussing About IBM watsonx Orchestrate? - [What is IBM Watson Assistant used for?](https://www.g2.com/discussions/what-is-ibm-watson-assistant-used-for) - 1 comment - [Is IBM Watson assistant free?](https://www.g2.com/discussions/is-ibm-watson-assistant-free) - 2 comments - [What are three applications of IBM Watson?](https://www.g2.com/discussions/ibm-watson-assistant-what-are-three-applications-of-ibm-watson) - 1 comment - [What is IBM Watson assistant?](https://www.g2.com/discussions/what-is-ibm-watson-assistant) - 1 comment ### [Workato](https://www.g2.com/products/workato/reviews) Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise. **Average Rating:** 4.7/5.0 **Total Reviews:** 749 #### Who Is the Company Behind Workato? - **Seller:** [Workato](https://www.g2.com/sellers/workato) - **Company Website:** www.workato.com - **Year Founded:** 2013 - **HQ Location:** Mountain View, California - **Twitter:** @Workato 3,641 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=229b7e77382a8d2c3a0aeebe68dfc2316ea2caa6dd5d95ed0ee0d08884e6fc88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3675685&secure%5Burl_type%5D=linkedin_company_website) 1,401 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Medium, 33% Large #### What Do G2 Reviewers Say About Workato? _AI-generated summary from verified user reviews_ ##### Pros - Users find Workato to be **user-friendly and efficient** , allowing easy automation without technical expertise. - Users love the **easy integrations** offered by Workato, making automation between tools simple and efficient. - Users value the **ease of integrations** with Workato, appreciating its user-friendly interface and extensive pre-built connectors. - Users appreciate Workato's **user-friendly design and automation capabilities** , enhancing productivity and simplifying complex workflows. - Users love the **ease of automation** in Workato, saving hours by effortlessly integrating various tools and systems. ##### Cons - Users find the **complexity** of Workato daunting, especially regarding terminology and pricing structures that confuse newcomers. - Users find the **learning curve steep** , with complex workflows and overwhelming onboarding complicating initial use. - Users express frustration over **data limitations** in Workato, hindering email sends and file transfers for larger tasks. - Users find the **limited application library** of Workato restrictive, requiring manual setup for less common integrations. - Users face a **steep learning curve** with Workato, finding onboarding and initial setup quite overwhelming and complex. #### What Are Recent G2 Reviews of Workato? **["The Platform That Grew With Us"](https://www.g2.com/survey_responses/workato-review-12941177)** **Rating:** 5.0/5.0 stars _— Anshu b._ [Read full review](https://www.g2.com/survey_responses/workato-review-12941177) **["Workato helps us building complex integrations at lightning speed."](https://www.g2.com/survey_responses/workato-review-10305521)** **Rating:** 5.0/5.0 stars _— Sreenath B._ [Read full review](https://www.g2.com/survey_responses/workato-review-10305521) #### What Are G2 Users Discussing About Workato? - [What does Workato do?](https://www.g2.com/discussions/what-does-workato-do) - [How much does Workato cost?](https://www.g2.com/discussions/how-much-does-workato-cost) - 1 comment - [What is a Workato recipe?](https://www.g2.com/discussions/what-is-a-workato-recipe) - 3 comments - [What is Workato used for?](https://www.g2.com/discussions/what-is-workato-used-for) ### [Notion](https://www.g2.com/products/notion/reviews) Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,321 #### Who Is the Company Behind Notion? - **Seller:** [Notion](https://www.g2.com/sellers/notion-2026-07-28) - **Company Website:** www.notion.com - **Year Founded:** 2016 - **HQ Location:** San Francisco, California - **Twitter:** @NotionHQ 518,653 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9697986146b6547e3d94bc17ba8f8319eab9f75fe02bef5adbd86876f603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnotionhq%2F&secure%5Burl_type%5D=linkedin_company_website) 5,802 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Student - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Small, 24% Medium #### What Do G2 Reviewers Say About Notion? _AI-generated summary from verified user reviews_ ##### Pros - Users find Notion's **ease of use** enhances collaboration and organization, making workflows more intuitive and efficient. - Users appreciate the **versatile features** of Notion, enhancing organization and productivity across various projects and documentation. - Users appreciate the **AI integration** in Notion, enhancing organization and automating repetitive tasks effectively. - Users find Notion **intuitive and easy to use** , significantly improving organization and enhancing overall productivity for their businesses. - Users value the **organizational capabilities** of Notion, enhancing workflow and productivity through versatile features and AI tools. ##### Cons - Users find the **learning curve challenging** , often struggling with navigation and editing in Notion's expansive features. - Users find Notion's **limited features** restrictive, hoping for enhanced design options and AI integration improvements. - Users find Notion's interface **difficult to navigate** , with a steep learning curve for new users and formatting challenges. - Users find Notion lacking in **essential features** , leading to workarounds and a less optimized experience for complex tasks. - Users struggle with **usage limitations** , particularly when managing larger projects and basic document creation tasks in Notion. #### What Are Recent G2 Reviews of Notion? **["Notion Keeps Everything Organized in One Clean, Customizable Workspace"](https://www.g2.com/survey_responses/notion-review-13190952)** **Rating:** 5.0/5.0 stars _— Ayushi S._ [Read full review](https://www.g2.com/survey_responses/notion-review-13190952) **["A Flexible “Second Brain” with Powerful Databases and Contextual Notion AI"](https://www.g2.com/survey_responses/notion-review-13188679)** **Rating:** 4.0/5.0 stars _— Berkay T._ [Read full review](https://www.g2.com/survey_responses/notion-review-13188679) ### [Guru](https://www.g2.com/products/guru/reviews) Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,260 #### Who Is the Company Behind Guru? - **Seller:** [Guru](https://www.g2.com/sellers/guru) - **Company Website:** www.getguru.com - **Year Founded:** 2013 - **HQ Location:** Philadelphia, PA - **Twitter:** @Guru\_HQ 4,242 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ff193313849e591b470d6c852ca2cf23c86f159e6390dcb3ef3d9dcf8302d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5129180%2F&secure%5Burl_type%5D=linkedin_company_website) 2,537 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Service Representative, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Medium, 29% Large #### What Do G2 Reviewers Say About Guru? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** in Guru impressive, thanks to its intuitive interface and straightforward navigation. - Users appreciate the **speed and reliability** of Guru, enhancing workflow efficiency with easily accessible, verified information. - Users love Guru for its **comprehensive information management** , making it easy to capture, organize, and retrieve knowledge effectively. - Users value the **easy access** to information with Guru, enhancing daily productivity and training efficiency. - Users value the **accuracy of information** provided by Guru, enabling quick, reliable answers within their workflow. ##### Cons - Users find the **search functionality can be slow** , particularly when managing extensive content and collections. - Users find the **search inefficient** , often experiencing slow results and irrelevant matches despite having saved content. - Users encounter **search functionality issues** with slow results and poor keyword recognition, complicating information retrieval. - Users find the **inefficient searching** in Guru frustrating as it often provides generic results and requires constant team effort. - Users find **organizational challenges** in Guru, with slow search and complicated content management for larger collections. #### What Are Recent G2 Reviews of Guru? **["Automated Verification Keeps Our Knowledge Repository Trustworthy"](https://www.g2.com/survey_responses/guru-review-12959405)** **Rating:** 5.0/5.0 stars _— Dairon P._ [Read full review](https://www.g2.com/survey_responses/guru-review-12959405) **["A fast and user-friendly knowledge platform with room to grow"](https://www.g2.com/survey_responses/guru-review-11254414)** **Rating:** 5.0/5.0 stars _— Iasmin L._ [Read full review](https://www.g2.com/survey_responses/guru-review-11254414) #### What Are G2 Users Discussing About Guru? - [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments - [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote - [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments - [What is Guru software?](https://www.g2.com/discussions/what-is-guru-software) - 1 upvote ### [Langchain](https://www.g2.com/products/langchain/reviews) LangChain is an open-source framework designed to simplify the development of applications powered by large language models (LLMs). By providing a suite of tools and abstractions, LangChain enables developers to build context-aware, reasoning applications such as chatbots, question-answering systems, and content generators. Its modular architecture allows for seamless integration with various LLMs, including those from OpenAI, Anthropic, and Cohere, facilitating the creation of sophisticated AI-driven solutions. Key Features and Functionality: - Modular Components: LangChain offers isolated modules for model input/output, prompt templates, and retrieval mechanisms, allowing developers to customize and extend functionalities as needed. - Agent Framework: The framework supports the creation of agents that can make decisions and perform tasks based on user inputs, enhancing the interactivity and utility of applications. - Memory Management: LangChain provides both short-term and long-term memory capabilities, enabling applications to maintain context over extended interactions. - Extensive Integrations: With over 1,000 integrations, LangChain allows developers to connect with various models, tools, and databases without the need to rewrite application code, ensuring flexibility and future-proofing. - Durable Runtime: Built on LangGraph’s durable runtime, LangChain ensures agents have built-in persistence, rewind capabilities, checkpointing, and support for human-in-the-loop interactions. Primary Value and Problem Solving: LangChain addresses the challenges developers face when integrating LLMs into applications by offering a structured and efficient approach to building AI-driven solutions. It streamlines the development process, reduces the complexity associated with managing interactions between various components, and provides the flexibility to adapt to evolving AI technologies. By leveraging LangChain, developers can rapidly deploy reliable and scalable AI applications that are capable of understanding and responding to complex user inputs, thereby enhancing user experiences and operational efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 70 #### Who Is the Company Behind Langchain? - **Seller:** [Langchain](https://www.g2.com/sellers/langchain) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d903c2874b28b2fffbe32f9106ce307331a18248d360f67494abd9cc22fd7ca4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flangchain%2F&secure%5Burl_type%5D=linkedin_company_website) 291 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small, 29% Large #### What Do G2 Reviewers Say About Langchain? _AI-generated summary from verified user reviews_ ##### Pros - Users find Langchain's **ease of use** invaluable for quickly building complex AI applications with various integrations. - Users appreciate the **easy integrations** of Langchain, enabling seamless connections between LLMs and various APIs. - Users appreciate the **user-friendly features** of Langchain, making powerful capabilities accessible to those with basic AI knowledge. - Users admire the **seamless integrations** of LangChain, which enhance efficiency in developing AI applications and workflows. - Users appreciate the **customization capabilities** of LangChain, enabling tailored AI solutions while simplifying app development. ##### Cons - Users find **complexity issues** with Langchain, citing heavy abstractions and a steep learning curve that hinder productivity. - Users find Langchain's **steep learning curve** overwhelming, requiring deep knowledge of its components and frequent API changes. - Users find the **poor documentation** of LangChain confusing and outdated, complicating their development process. - Users struggle with **software instability** due to frequent breaking changes that complicate long-term project maintenance. - Users find **error handling challenging** in Langchain, complicating debugging and increasing frustration with nested components. #### What Are Recent G2 Reviews of Langchain? **["Highly Composable RAG Workflows with Strong Integrations"](https://www.g2.com/survey_responses/langchain-review-13172777)** **Rating:** 5.0/5.0 stars _— Nithya G._ [Read full review](https://www.g2.com/survey_responses/langchain-review-13172777) **["LangChain Review"](https://www.g2.com/survey_responses/langchain-review-13180077)** **Rating:** 4.5/5.0 stars _— Vibhor J._ [Read full review](https://www.g2.com/survey_responses/langchain-review-13180077) ### [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,054 #### Who Is the Company Behind Automation Anywhere Agentic Process Automation? - **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere) - **Company Website:** www.AutomationAnywhere.com - **Year Founded:** 2003 - **HQ Location:** San Jose, CA - **Twitter:** @AutomationAnywh 55,050 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65bf215f64217ef3b0ed8a101e77a8d2b3eb6923ef8ecde6e5eaa77ae57d698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208639%2F&secure%5Burl_type%5D=linkedin_company_website) 4,314 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 59% Large, 23% Medium #### What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** in Automation Anywhere Agentic Process Automation makes bot development simple and efficient. - Users love the **ease of automating tasks** with Automation Anywhere, enjoying its intuitive interface and time-saving capabilities. - Users appreciate the **efficiency** of Automation Anywhere, simplifying automation and enhancing process performance across various applications. - Users admire the **ease of automation** with Automation Anywhere, enabling non-coders to effortlessly create bots. - Users appreciate the **intuitive user interface** of Automation Anywhere, enhancing automation ease and efficiency across processes. ##### Cons - Users find the **pricing model complex and high** , which can be challenging for small teams or individuals. - Users face a **steep learning curve** with Automation Anywhere, particularly when navigating advanced features and complex workflows. - Users note the **missing features** in Automation Anywhere, impacting functionality and complicating automation tasks. - Users frequently face **software bugs** that disrupt automation tasks and lead to frustrating experiences throughout the process. - Users struggle with **bot issues** like complex UI, debugging challenges, and the steep learning curve for beginners. #### What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation? **["It was a good experience as it was easy to understand and have lots of features like AARI."](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)** **Rating:** 4.0/5.0 stars _— Siddharth D._ [Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981) **["Helping Teams Focus on Higher-Value Work"](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-12995566)** **Rating:** 4.0/5.0 stars _— pavan k._ [Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-12995566) #### What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation? - [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/automation-anywhere-rpa-robotic-process-automation-what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 1 comment - [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 3 comments - [What is Automation Anywhere - RPA | Robotic Process Automation used for?](https://www.g2.com/discussions/what-is-automation-anywhere-rpa-robotic-process-automation-used-for) - 1 comment - [Can RPA be used for test automation?](https://www.g2.com/discussions/can-rpa-be-used-for-test-automation) - 4 comments, 1 upvote - [How is RPA different from automation?](https://www.g2.com/discussions/how-is-rpa-different-from-automation) Spotlight Categories [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) [HCM Software](https://www.g2.com/categories/hcm-software) [Board Management Software](https://www.g2.com/categories/board-management) [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) [Customer Success Software](https://www.g2.com/categories/customer-success) Similar Categories - [AI Agents](/categories/ai-agents) [Browse AI Agent Builders Themes](/categories/ai-agent-builders/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated Products classified in the overall AI Agent Builders category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business AI Agent Builders to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business AI Agent Builders category. In addition to qualifying for inclusion in the AI Agent Builders Software category, to qualify for inclusion in the Enterprise Business AI Agent Builders Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. Top Tools at a Glance | | Salesforce-native autonomous agent building and deployment | User Review "Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem" | | | Knowledge-base-native AI agent building | User Review "Notion Keeps Everything Organized in One Clean, Customizable Workspace" | | | RPA-native agentic orchestration with human-in-the-loop | User Review "Extending RPA Capabilities with Agentic AI" | | | Visual agentic app development with low-code | User Review "OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform" | | | ServiceNow-native agentic ITSM workflow automation | User Review "ServiceNow AI Agents Feel Like a Perfect Team Member" | | | AI-automated cross-team workflow orchestration | User Review "Intuitive UI, Strong Collaboration, and Handy Slack Integration" | | | No-code agent-building with cross-app workflow automation | User Review "Zapier has changed a lot recently!" | | | No-code conversational agent deployment with trainable knowledge bases | User Review "Fast, No-Code AI Assistant That Delivers Contextual Answers" | * * * Show More * * * ## How Do You Choose the Right AI Agent Builders Software? ### What You Should Know About AI Agent Builders Software ### AI Agent Builders buying insights at a glance [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes. Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment. Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership. ### **Top 5 FAQs from software buyers:** - What features should I look for in the best AI agent builders? - How do AI agent builder tools connect with internal business systems? - What’s the difference between AI agent builder software and chatbot platforms? - How do AI agent builder platforms manage automation workflows and decision logic? - How long does it take to deploy AI agents using modern AI agent builders? G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports) ### What are the top-reviewed AI Agent Builders on G2? Based on review volume in this category, these are the most-reviewed products: [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - Reviews: 625 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - Reviews: 98 - Satisfaction: 66 - Market Presence: 69 - G2 Score: 68 [Lindy](https://www.g2.com/products/lindy-lindy/reviews) - Reviews: 116 - Satisfaction: 79 - Market Presence: 55 - G2 Score: 67 [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) - Reviews: 18 - Satisfaction: 53 - Market Presence: 75 - G2 Score: 64 [Workato](https://www.g2.com/products/workato/reviews) - Reviews: 37 - Satisfaction: 64 - Market Presence: 54 - G2 Score: 59 **Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in AI Agent Building Tools #### **Feedback Pros: What Users Consistently Appreciate** - **Low-code workflow builders enable rapid creation of AI-powered agents** - _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review - **Strong integrations with CRM, support platforms, and internal knowledge sources** - _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review - **Automation reduces repetitive support tasks and accelerates internal workflows** - _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review #### **Cons: Where Many Platforms Fall Short** - **Advanced workflow configuration can require technical knowledge or experimentation** - _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review - **Initial setup and integration planning may take longer than expected** - _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate - **Prompt tuning and agent logic refinement require ongoing monitoring** - _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review ### Expert Takeaway AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention. Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully. Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows. The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation. ### AI Agent Builders Software FAQs #### Can I build an AI agent on my own? Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code. Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems. However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows. #### Which AI tool is best for building AI agents and automation projects? Some of the strongest platforms for building AI agents and automation workflows include: - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes. - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks. - [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines. - [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications. - [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding. The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration. #### What’s the best no-code AI agent builder software for website chatbots? Several platforms allow teams to build conversational AI agents and deploy them to websites without coding. Here are some widely used options: - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels. - [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation. - [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code. - [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows. These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code. #### Which AI agent builder tools integrate with Slack and HubSpot? Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot. Examples include: - [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization. - [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment. These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools. #### Which AI agent builder platforms are best for workflow automation? Several AI agent builder platforms are designed specifically for workflow automation and process orchestration. Here are some of the most commonly used options: - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows. - [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks. - [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents. These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on March 16, 2026