Paul T.
PT
Paul T.
Sr. Programmer Analyst
Mid-Market (51-1000 emp.)
"Easy to Use, Reliable Performance, and All the Integrations We Need"
5/5
What do you like best about Workato?

Easy to use and cover pretty all integrations we normally need. The performance and reliability is very good, too. Review collected by and hosted on G2.com.

What do you dislike about Workato?

My manager would say the pricing is at a higher side but not much else. Review collected by and hosted on G2.com.

Ayan S.
AS
Ayan S.
Senior Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Robust Integration with Room for Improvement"
4/5
What do you like best about Workato?

I really appreciate Workato's logs/job viewing capabilities, as they make it easy for us to pinpoint issues and inaccuracies, which in turn helps us write better code. I also like the alerting feature, as it allows us to take pre-emptive measures when an error occurs, enabling us to support clients more effectively. The ability to avoid writing custom code and having interactive mapping is a big plus. The advanced log viewing capabilities in the job and task format are incredibly useful, and I find the on-demand authentication mechanisms very handy. Additionally, Workato's advanced mapping capabilities, along with formulas and custom SDKs, are highly beneficial for our team. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I find the CSV parsing tool to be a huge blocker since it only parses 50k records. The Lookup Table has a limit of 100k, which blocks us from integrating with more asset records. I would appreciate support for SQL or another database tool for storing more data and querying it. Sometimes, while writing code in Connector SDK, there are Ruby codes that work in the Ruby compiler but not in the Connector SDK, resulting in function issues. The caching capabilities could be extended in the API too. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Verified User in Program Development
Enterprise (> 1000 emp.)
"Seamless Integration, Effortless Automation"
5/5
What do you like best about Workato?

I really enjoy using Workato because it is an extremely useful tool for developing and integrating applications from start to finish, making automation processes smooth and straightforward. The user interface is intuitive, and I have not encountered any issues accessing its features. With just a partner account, setting up systems and handling integrations becomes very simple. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I don't see any features not working well, but there are some gaps or enhancements required for Workato's work labs. The current feature is limited to linking with the data tables and needs more integration with the rest space. There's also a limitation to integrate only with one data table at a time for each workflow. Review collected by and hosted on G2.com.

Mervin Lance C.
MC
Mervin Lance C.
Freelance Search Engine Optimization Consultant
Mid-Market (51-1000 emp.)
"Fast UI for Editing & Testing, Plus Helpful Support"
4.5/5
What do you like best about Workato?

I like Workato's user interface that allows me to quickly go from editing to testing. Setting up automation workflows involves a lot of editing and testing so it comes pretty handy. I think it performs well and their support has been very helpful, too. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I'm a hater of AI slop but Workato's AI features seem fine. Review collected by and hosted on G2.com.

MK
Manvitha K.
Senior business Solutions Partner, Finance Systems
Mid-Market (51-1000 emp.)
"Empowers Automation with Ease and Impressive Time Savings"
5/5
What do you like best about Workato?

Workato is an excellent tool for automating tasks and improving processes. What I find truly impressive is that we no longer have to rely on our ERP vendor for new features or automations; instead, we can handle everything ourselves using Workato. Personally, I have implemented numerous enhancements that have greatly benefited the Finance team, resulting in an estimated annual savings of around 1,000 hours.

Also tool is so ease of use that you donot need to have any technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Nothing much but I feel more connectors or actions can be added. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Workato’s Intuitive UI Makes Integrations and Recipe Management Easy"
5/5
What do you like best about Workato?

I’ve used other integration platforms like Celigo, but I personally prefer Workato because its UI is easy to navigate. It’s straightforward to access features like the Connector SDK, manage the recipe lifecycle, switch between different environments, and use the latest Genies. Review collected by and hosted on G2.com.

What do you dislike about Workato?

During integrations between different applications I felt it would be much easier if Workato inline formulas has more range to use ruby formulas. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Effortless Automation with Excellent Support"
4.5/5
What do you like best about Workato?

I like how easy it is to build workflows using Workato's UI since it's simple drag and drop. I also appreciate their helpful support. The numerous prebuilt connectors with third-party systems make it easy to create connections for workflows. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Some features may take longer than expected to roll out. It would be helpful to have a public roadmap of features and when they're slated for release. Review collected by and hosted on G2.com.

Response from Nikki Salvie Clarin of Workato

Hi there,

Thank you for sharing your experience with us! It's awesome to hear that you've found Workato to be the best automation tool you've used. Seeing what you've built in action, handling all the manual tasks in your business processes, really makes our day.

We understand that building custom integrations for the first time can be a bit tricky, and we appreciate your perseverance in getting the hang of it. It's great to see that it's become more intuitive for you over time. Thanks again for your support and feedback, and we can't wait to see what you automate next!

Cheers,

Nikki, CX Analyst @ Workato

Codrut C.
CC
Codrut C.
Workday Consultant
Small-Business (50 or fewer emp.)
"Ease of use and great support."
5/5
What do you like best about Workato?

I really like how easy it is to create workflows and use the AI features. It also helps that the team is very helpful and responsive when I need support. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Nothing to complain about—it's quite straightforward to set up and use. Review collected by and hosted on G2.com.

Muhammad O.
MO
Muhammad O.
Salesforce Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy Automation with Workato and Excellent Support"
4.5/5
What do you like best about Workato?

Its automation process as is very easy I attended one of the workshop held in noida by niyaz official employee at workato there i got to learn how to automate any process using workato how to create an agent , how to create agent recipee and its knowledge base it was full of learning session with workato after learning workato now i am confident that i can work on this platform also i integrated workato with MS teams and JIRA which make my work easy it is very easy to implement its its support from their customer support team is excellenet also ocassionaly i use workato to automate any process Review collected by and hosted on G2.com.

What do you dislike about Workato?

its like difficult for beginner to understand and I think there is also some kind of credits mandatory to buy after use the free one Review collected by and hosted on G2.com.

SS
shiv dayal s.
Mid-Market (51-1000 emp.)
"Streamlined Automation with Robust Features"
5/5
What do you like best about Workato?

I like most about Workato is its user-friendly interface and powerful automation capabilities. It makes integrating various applications easy without extensive coding, and its pre-built connectors help me set up workflows quickly. The ability to create complex automations with minimal effort is truly impressive. The prebuilt connectors allow me to quickly integrate popular apps like Salesforce, Slack, or Gmail without writing custom code, which speeds up workflow setup and reduces errors. The user-friendly interface makes designing and modifying automation intuitive, even for non-technical members, which helps us adapt quickly to changing needs. The initial setup was quite straightforward and user-friendly, allowing me to get started quickly without much technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Workato's complex workflows can be hard to manage, and troubleshooting tools could be better. Also, more pre-built connectors for niche apps would be helpful. Sometimes errors aren't straightforward. Review collected by and hosted on G2.com.