As an agency that converted from NetSuite to Workamig, we love that we have all the reporting and search capabilities we had with NetSuite, but Workamajig is more intuitive and doesn't have all the glitches that come with NetSuite. Also, we struggled for years to get NetSuite to perform agency accounting and we were never successful. We could never see project profitability in real time. Workamajig solved all our problems. It's designed for our type of business and everything works like it should the first time you log in. Also, their project profitability and project progress is built in, real-time and easy to understand by anyone in the agency. Addtionally, the integration it provides with STRATA, American Express and FastPay has saved our company even more time. And lastly, the customer support for Workamajig is great! Review collected by and hosted on G2.com.

As a fairly new user, I have not found anything I don't like yet. As with any program, you get ideas of what would be nice to have. What's nice is that Workamajig takes enhancement requests anytime and tries to incorporate it into future updates. Review collected by and hosted on G2.com.

Workamajig is powerful and fast. It is well thought out, easy to use and provides tons of useful reports and information. I've never found a competitor that can do all that WMJ can. Review collected by and hosted on G2.com.

In the 10+ years using Workamajig, I have yet to find a downside. In the rare instance where we have a problem, they are quick to respond and always come through with a fix. The reps are very knowledgeable, great listeners and anxious to make us happy. Review collected by and hosted on G2.com.

Workamajig allows you to click through different reports once you open a specific report. Not many other platforms are as user-friendly and allow you to get into a sub ledger by just clicking. Also, the customer support team is one of a kind. They are willing to jump in help you with any question and the response time is typically immediate. Thank you Birgitte for being awesome! Review collected by and hosted on G2.com.

Unfortunately, media tools does not connect with Workamajig therefore it ends up being a manual process for our team to update their flowcharts and Workamajig. Review collected by and hosted on G2.com.

I like that WMJ is very robust. We use very detailed schedules and this allows us to do so and pull a lot of useful data from the reports. I also like the option to create custom views to use for different business functions. For example, I have a specific view I use when billing, and a different one for our production meetings. Review collected by and hosted on G2.com.

It can be very slow at times. It is so robust that sometimes you need to peel back the layers of an onion to get to the root of an issue and find a solution. Checking or unchecking a feature may uncover new ones to navigate - which is good but leads to a lot of troubleshooting and discovery. Review collected by and hosted on G2.com.

Wow, just one best thing? That's a difficult decision. The software is forgiving, reporting is robust, and support is amazing. Review collected by and hosted on G2.com.

I a fairly new with Workamajig, and there are just so many functions and features that sometimes I spend too much time looking for a setting. Learning those shortcuts and best practices can take some time. Review collected by and hosted on G2.com.

Workamajig allows our agency to have more headlights into our future. By planning ahead in such a detailed way, we can make better business decisions and also deliver on our client agreements more efficiently. Review collected by and hosted on G2.com.

It bothers me that there are inconsistencies across modules/areas of WMJ. Things mean the same thing but are named differently. It's also a tough program to onboard to, because it's so all-inclusive. Review collected by and hosted on G2.com.

The scheduling, exporting of schedules, and keeping the team updated with conversations tied to the job and design proof deliverables. Also, love the resource management graphs/tools. Review collected by and hosted on G2.com.

I would like it to be more compatible with Teams and Jira. Also a DAM (digital asset management) system would be a great add-on feature, where you can tie in final deliverables as assets for sales and the company! Review collected by and hosted on G2.com.

It's great to have a project management, billing, scheduling, payables all in one place. Review collected by and hosted on G2.com.

Workamajig is always improving and putting out new releases. If there is something you need, just ask them and they can implement it for a cost or in some cases they offer it as part of new releases. Review collected by and hosted on G2.com.

One of the biggest advantages that Workamajig offers is a centralized way to plan, manage and track projects. It gives everyone involved access to pertinent project info, minimizes unknowns and redundant status questions. It's a tool that I use constantly throughout the day. We also have a very responsive account manager that helps execute our ideas for reporting and enhancements when needed. Review collected by and hosted on G2.com.

My biggest dislike is that some of the features aren't exactly intuitive. This is offset by the library of videos that are available online that showcase some of the features. Review collected by and hosted on G2.com.

When faced with an issue, Workamajig will work on it until the issue is resolved. There was a specific issue with a 3rd-party and Workamajig was working behind the scenes on this until it was resolved, and I wasn't even aware they were working on it. I came in the next morning to an email that said to try logging in again and it was fixed! They did not give up! Review collected by and hosted on G2.com.

I was used to calling in for support, so I had to get used to emailing with questions. I understand why they prefer emails - so they can have a written record of the question. They do accept phone calls but just prefer emails. But now that I'm used to it, I'm fine with it. Review collected by and hosted on G2.com.