I love that Workamajig offers numerous customization options for project setup and reporting. I rarely encounter any obstacles in the system when it comes to process flows. The customer service is impeccable; I've sent what feels like hundreds of emails with questions, and they always respond promptly and gracefully. Review collected by and hosted on G2.com.

The approval flows need some serious work. Purchase orders should be limited to individuals rather than a set amount. Timesheets should be directed to the project manager instead of the employee's manager, who may lack insight into the inner workings of the projects.

There's room for improvement in timesheets as well. The system should allow for time-off requests to be integrated, automatically updating the individual's timesheet. Additionally, linking time off with backup approvers, rather than relying on manual setting adjustments, would be beneficial.

Certain customization options are limited. I would appreciate the ability to add custom fields to vendor invoices, estimates, and other areas.

Lastly, please consider making Billing Manager an option for approvals, notifications, and essentially all functionalities that a Project Manager or Account Manager has. Review collected by and hosted on G2.com.

Having worked for an accounting firm for many years, I came into contact with a lot of different industry specific softwares. Workamajig is the only industry specific software that the accounting side doesn't feel like an after thought. Everything flows so nicely and you can pull a report on just about anything you can think of. And if you can't find it yourself, their support staff is amazing and will find it for you! Review collected by and hosted on G2.com.

Being a US designed software, there have been a few tweaks we have had to do to be able to track things for Canadian accounting practices. But, the support and engineering staff have always been more than accommodating in making changes to help us. Review collected by and hosted on G2.com.

It is a user-friendly tool. Support is only an email away. The ability to have one-on-one indepth trainings with a Support Team member is extremly helpful when navigating through new process and procedures for a growing company like MarCom Group. Review collected by and hosted on G2.com.

There are many aspects of the system that are not used, because the general user is not aware of them. When enhancements, fixes and upgrade are made are made to the system, we are notificed with a pop-up, but often it is not the right time for me to investigate what has changed and how it may be of benefit. Perhaps I'm asking for more training for enhancements. Review collected by and hosted on G2.com.

Workamajig is a project, resources and financial management platform that encompasses everything you need.

The first step that is the most important step is to have help getting your system set up, have an intensive in depth training to understand who the system works. It's also important to keep going to the monthly webinars, watching the youthe channel to keep learning.

The system is always evolving to meet the needs and requests of the users Review collected by and hosted on G2.com.

The system has so many options, if your company does not give you the right permissions you never know what you don't know

This goes back to ensuring you have the right person helping you set up the system otherwise you are asking for the keys to the castle and the leadership team also doesn't know what they don't know Review collected by and hosted on G2.com.

I love the fact that estimates, hours, budgets, finances, purchasing and all things that go into running a successful creative company are tied together. Client, project and operational costs are all available in one system. I also LOVE that I can create custom reports and schedule them to automatically be sent out. While not all data sets are available in all reports, the flexibility is really incredible. Review collected by and hosted on G2.com.

Workamajig is a beast. Because there is so much "in" the system, working through data, reports and finding your way is sometimes cumbersome. There is definitely a learning curve the first year or so, but the training and support we have had available was very helpful. In some instances we've had to hire outside consultants to help "build" our system, but it was well worth the effort and expense. 5 years in and we utilize almost every aspect of the system. Review collected by and hosted on G2.com.

The ability to find projects and estimates (SOWs) created in Workamajig EVER. What a huge timesaver. WOW. Customer support is also OFF THE HOOK great. The team will help you do anything. Review collected by and hosted on G2.com.

Like most technology tools it is very powerful and there a more than one way to do things. The technology (features and functions) can be overwhelming if you let it be. Review collected by and hosted on G2.com.

I love that WMJ keeps things moving and streamlines project management. I can see exactly where a project is, the team assigned to the project and confirm that we'll meet our deadline. WMJ keeps things organized and offers an efficient and effective means for marketing reps, designers and clients to communicate, thank you deliverables! Review collected by and hosted on G2.com.

WMJ is so complex, it can be overwhelming when you first get started, however this isn't a negative. Once you're acclimated you can really tailor WMJ to meet your needs and improve efficiency within your team. Review collected by and hosted on G2.com.

We purchase a significant amount of media on behalf of our clients, and Workamajig provides tools that allow us to seamlessly manage media orders, invoices, and client billings. We advance bill a large portion of that, and Workamajig's tools for tracking and applying advance bills are second to none. I extensively researched accounting systems before we made the switch, and nothing else out there offered the tools we needed at a price point that made sense for our company. Review collected by and hosted on G2.com.

As an administrator, it can be a little tough sometimes to dial in the correct permissions for different individuals or security groups. There are so many different permissions that can be toggled, and it's not always clear how they connect to specific things that users can see or do. Review collected by and hosted on G2.com.

This system is intuitive, and very easy to learn and use. I was trained in-house and had to learn many aspects of the system on my own, but had no problem. The Help guides are a grea resource, and the personal support is awesome! Review collected by and hosted on G2.com.

The downside could be considered an upside... there is so much to learn. Three years in, and I am still learning. There are numerous short cuts and tricks that I need to explore. Review collected by and hosted on G2.com.

Wamj does pretty much everything required with an ad agency. Exception of payroll which is fine to have outside of system. Accounting is robust and project mgmt has different levels you can implement or not, depending on what you do within your agency. Support team is great; you just have to tell them the issue via email and they will get back to you. They can help you with custom reports and get you started. Review collected by and hosted on G2.com.

Initially seemed overwhelming but videos and Bootcamp were very helpful.

There is lots available but you don't necessarily need to implement. Review collected by and hosted on G2.com.