--- title: Workamajig Reviews meta_title: 'Workamajig Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 301 reviews by the users' company size, role or industry to find out how Workamajig works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 301 scale: '5' date_modified: '2026-08-04' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Workamajig Reviews **Vendor:** Workamajig **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 301 ## About Workamajig Workamajig is a purpose-built agency management software for creative agencies, advertising agencies, marketing agencies, design studios, PR firms, and in-house creative departments. Unlike general project management tools, Workamajig is built around how agencies actually work - combining project management, time tracking, resource planning, client billing and invoicing, digital proofing, financial reporting, and CRM in one integrated system. No separate accounting software. No disconnected tools. One platform from creative brief to final invoice. Agency principals, project managers, and traffic coordinators get real-time visibility into project profitability, retainer hours, staff utilization, and client budgets. Serves agencies of 10 to 500+ users. ## Workamajig Pros & Cons **What users like:** - Users appreciate the **ease of use** of Workamajig, finding it user-friendly for tracking and managing projects. (9 reviews) - Users value the **extensive customization options** in Workamajig, tailoring it to suit various departmental needs. (6 reviews) - Users value the **customizability** of Workamajig, tailoring the platform to fit diverse needs across departments. (5 reviews) - Users value the **comprehensive features** of Workamajig, enabling complete customization and functionality for creative agencies. (4 reviews) - Users value the **easy tracking** of projects, benefiting from centralized communications and customizable portal features. (4 reviews) - Project Management (4 reviews) - Team Collaboration (4 reviews) - Report Generation (3 reviews) - Users find that Workamajig's **time-saving features** streamline workflows, significantly reducing project planning efforts. (3 reviews) - Users appreciate the **efficient time tracking** features of Workamajig, enhancing agency productivity with seamless reporting tools. (3 reviews) **What users dislike:** - Users find the **complex usability** of Workamajig challenging, leading to low adoption and frustration in navigation. (5 reviews) - Users note a **steep learning curve** that can be overwhelming, despite effective training and support from account managers. (5 reviews) - Users criticize the **poor design** of Workamajig, noting its minimal interface and confusing navigation. (5 reviews) - Users express frustration over the **user experience** , citing complex navigation and lack of intuitive features in Workamajig. (5 reviews) - The **steep learning curve** of Workamajig makes adoption challenging for users without proper training and guidance. (4 reviews) - Color Limitations (3 reviews) - Complex UI (3 reviews) - Organization Difficulties (3 reviews) - Training Deficiency (3 reviews) - App Functionality (2 reviews) ## Workamajig Reviews ### 1. Workamajig is great for agencies big and small! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Workamajig?** I like that everything is centralized - hours tracking, reporting, scheduling, traffic, new business, and project manager. We historically used multiple tools at our agency, some of which did not sync **What do you dislike about Workamajig?** Making schedules is time consuming and really needs at least one dedicated person to input and manage workflow. **What problems is Workamajig solving and how is that benefiting you?** We have been better able to forecast resources (people available to work on projects). Additionally, it's great to be able to see new business leads to on-boarding and monitor the time that goes into each of those new business efforts. ### 2. "Love the look and every one of the changes" **Rating:** 5.0/5.0 stars **Reviewed by:** David j. | advertising specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about Workamajig?** I like the interface of Platinum much superior to the old variant, principally in light of the fact that my inventive group acknowledges this interface substantially more. It's progressively natural and absolutely simpler to use on a versatile/tablet. The windows stack pleasantly on one another and it's a smooth form of the database **What do you dislike about Workamajig?** What I detest about Workamajig is the absence of usefulness between syncing your google logbook with your workamajig schedule. When endeavoring to do as such, time ordinarily copies and afterward it shows up as though somebody has twofold crafted by a specific errand or meeting than they should. So all things being equal, we have needed to un-sync these schedules. That implies on the off chance that you get a gathering notice inside your google date-book, you at that point need to go into your workamajig timetable and make precisely the same gathering notice with the goal that it hinders your schedule likewise. **Recommendations to others considering Workamajig:** I profoundly suggest Platinum, yet you need a devoted group of individuals ready to assemble it and execute it. What's more, it requires a great deal of work to keep up. It tends to be surrey on occasion which can make utilize troublesome, and it is a substantial lift regarding remaining over the information to ensure everything is input appropriately. it's a framework that can disclose to you anything you need to think about your activities, but since it's so vigorous, it requires a ton of information passage in a few distinct territories, so when you miss a stage or don't catch something, it has results. It's been extremely helpful to our firm to have the item **What problems is Workamajig solving and how is that benefiting you?** It is extremely simple to follow your time. It's conspicuous when you've achieved your distributed time on a venture. Thus, planners are increasingly aware of their time spent on specific assignments. Records are likewise simpler to discover. Record directors, for instance, can without much of a stretch scan for a task, survey the first notes and look in the "documents" segment for PDFs. It streamlines the procedure and takes into consideration speedier turnaround times for customers. The program likewise helps with giving future time appraises as you can look into the definite number of hours all colleagues spent on a task. ### 3. is an excellent tool to manage new business projects **Rating:** 2.5/5.0 stars **Reviewed by:** sofia c. | in an efficient and dynamic tool that allows you to manage several projects at the same time, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2019 **What do you like best about Workamajig?** is a tool that gives you various functions with which you can manage and track all the information necessary to carry out new projects, it is easy and practical to manage, thanks to its functions you can keep a constant documentation of what the progress is. draft **What do you dislike about Workamajig?** its learning curve can be a bit complex to handle, so during the first days using the tool it will not be easy to handle it in its entirety, but in a matter of days it is managed in a very useful and practical way **What problems is Workamajig solving and how is that benefiting you?** it is a tool with which you can obtain multiple benefits when using it, which helps to better manage projects and to better direct the execution of them ### 4. Project Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Workamajig?** What I like best is the visibility that I have within the staff schedule. It is so incredibly helpful to see all of our creative members time within the traffic calendar so that I can properly allocate and resource time and talent. I like that I am able to assign different tasks, to different projects, for different amounts of time, to different people, and see it all in one place. **What do you dislike about Workamajig?** What I dislike about Workamajig is the lack of functionality between synching your google calendar with your workamajig calendar. When trying to do so, time typically duplicates and then it appears as if someone has double the work of a particular task or meeting than they should. So instead, we have had to un-synch these calendars. That means if you receive a meeting notice within your google calendar, you then have to go into your workamajig calendar and create the exact same meeting notice so that it blocks your calendar accordingly. **What problems is Workamajig solving and how is that benefiting you?** We are now learning how to accurately resource and schedule our creative team. Without the use of workamajig, it would be nearly impossible to keep track of how busy everyone is and what exactly it is that they are busy with. Now, we are able to manage schedules, meet deadlines in a more efficient way, predict the amount of hours that one particular project may need in one week, know when there are open gaps to be filled, etc. ### 5. WMJ Platinum Works for Me **Rating:** 4.0/5.0 stars **Reviewed by:** Deniece T. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2019 **What do you like best about Workamajig?** The management dashboard gives me visibility over all my projects and insights into issues and possible improvements. **What do you dislike about Workamajig?** I dislike that so many of the great features seem to be hidden or not available by default. **What problems is Workamajig solving and how is that benefiting you?** At our agency, the communication, productivity and accountability have all been improved. ### 6. It gets the job done **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2019 **What do you like best about Workamajig?** I like that this platform has multiple uses, combining project management, time sheets and financial resources in one space. **What do you dislike about Workamajig?** The program is a bit clunky. It’s also not as intuitive as I’d like it to be. **What problems is Workamajig solving and how is that benefiting you?** I’d love to learn more about how the program works, but unfortunately haven’t had the opportunity. ### 7. Workamajig **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Workamajig?** I really enjoyed using workamajig for day to day tasks and organization. **What do you dislike about Workamajig?** The program can be pretty sensitive and can take a while to set up based on your needs **What problems is Workamajig solving and how is that benefiting you?** Task management, organization ### 8. Workamajig Review **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Workamajig?** Truth be told, there isn't much to like too much. But if push came to shove, the best features are the intuitive names of different sections/tasks, and the application is definitely superior to simply using the website. **What do you dislike about Workamajig?** The software has an extremely clunky interface; additionally the platform seems to be always undergoing changes (often releases that change many features), but no issues are improved nor are there ever any UX enhancements (which would be welcomed). **Recommendations to others considering Workamajig:** I would honestly check other competitors (e.g. Jira, Mavenlink, maybe even Asana) before committing to Workamajig. There may be very niche companies and/or uses, that would lead to Workamajig being a valuable tool to be used, but we were not in a place where this was the case, nor can I think of many cases like this. **What problems is Workamajig solving and how is that benefiting you?** Time reporting and client/project/task level billing. **Official Response from Hannah Pinhas:** > Hi there, Thank you for your honest feedback as it helps us to continue to improve our product. Have you had an opportunity to check out the all-new Workamajig Platinum Interface? We've completely rebuilt the product to be more responsive, intuitive and easier to navigate and have already rolled this out for most users. There are no added costs for platinum and you can check it out at any time by simply adding /platinum to the end of your login URL. We've also set up walk-throughs to help you navigate the new interface and can offer free training on the new apps. As always, we welcome any questions or enhancement suggestions you might have, please feel free to let us know at support@workamajig.com. We're here to help! Regards, Hannah ### 9. Workamajig Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Beth S. | Social Media Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2019 **What do you like best about Workamajig?** I like Workamajig for the collaborative features. I like that instead of having siloed projects, you all handle the same project and hand off when you are complete. **What do you dislike about Workamajig?** I dislike the search feature. It is annoying having to change your filters everytime you want to search for older projects. Also, the predecessors sometimes mess up schedules. **Recommendations to others considering Workamajig:** Spend a LOT of time getting to know and understand the platform and all of its features. **What problems is Workamajig solving and how is that benefiting you?** Project management. It's a great place to keep track of all tasks and their due dates. ### 10. Workamajig Platnum is a huge step forward for Workamajig **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Workamajig?** It was a huge improvement from workamajig classic. This is a great tool to manage our marketing agency. **What do you dislike about Workamajig?** There are some issues with managing tasks within projects and sometimes if you leave a browser open too long it will not update. **What problems is Workamajig solving and how is that benefiting you?** We are more connected to projects and teams while using workamajig platinum. ### 11. WMJ Platinum has a nice workflow with easy-to-find information. **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny M. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Workamajig?** I love the ease of workflow that platinum provides. Projects/jobs are easy to find and keep track of, and communication is streamlined in a user-friendly way. **What do you dislike about Workamajig?** It is kind of hard to figure out how to generate certain reports and make simple changes--there are a lot of ins-and-outs that the typical user would not know about. **What problems is Workamajig solving and how is that benefiting you?** -Project Workflow -Project Communication -Billing -Budget Tracking -Scheduling ### 12. Comprehensive project management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2019 **What do you like best about Workamajig?** I like how it's a fully comprehensive system and contains all aspects of project mananagement, including invoicing, time sheets, project notices, form tracking, scheduling, timelines, etc. **What do you dislike about Workamajig?** The system can be glitchy at times. If more than one window is open on different computers, sometimes updates are not saved. **What problems is Workamajig solving and how is that benefiting you?** I am a program manager in a marketing agency, so WMJ allows me to manage multiple projects with my team, keep track of deadlines and update status notes and schedules easily and effectively. It's reporting had also saved me time so I can see a comprehensive list of active projects at any time. ### 13. Used WMJ for project management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about Workamajig?** Easy to use. WMJ is intuitive. Plenty of customization opportunities to make it work for your specific work flow and data collection needs. **What do you dislike about Workamajig?** Comminciation between team members could get tedious. Loads the email box. **Recommendations to others considering Workamajig:** Hire someone like we did to walk you through implantation. **What problems is Workamajig solving and how is that benefiting you?** Tracking project time. Able to get everyone on board tracking time quickly. **Official Response from Esther Cohen:** > Hi there, Thank you for taking the time to review our product. I'm happy to hear that your team has gained value from the customization opportunities and time-tracking feature in Workamajig. You do have the option to unsubscribe from any project conversation threads that you do not need to be a part of. Please let us know at support@workamajig.com if you need any help with this, or anything else. We're here to help :) Regards, Hannah Team WMJ [: ] ### 14. Great project mgmt tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Workamajig?** It is flexible and easy to use. The documentation portion is my favorite part, allowing me to easily reference previous work **What do you dislike about Workamajig?** It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull **What problems is Workamajig solving and how is that benefiting you?** Because it is web-based it provides a very user-friendly interface for team members no matter where they are located. ### 15. Workamajig is good when you have a lot of of detailed projects **Rating:** 2.5/5.0 stars **Reviewed by:** Shelby R. | Video Producer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2018 **What do you like best about Workamajig?** I like how you are able to add in as many projects as needed and list as many job functions as needed. There is a lot of flexibility when it comes to project functionality. Th search bar is very hand when looking for a specific project. It's nice to submit all time cards all at once. There is a lot of detail in each project. **What do you dislike about Workamajig?** It takes a while to get used to all the buttons and pages. The user interface is pretty confusing. They have icons for one page but I don't think they are very communicative of what they represent. Overall the user experience is not the best. There are many ways to achieve the same goal but it is actually more confusing than helpful. For someone to wear different hats during a project, I would have to be added as additional roles. **Recommendations to others considering Workamajig:** It takes a long time to adjust and get the hang of this software. If you have the time to learn then you're good. From my management, the team that helps set up the program are really great, so they have excellent customer service. **What problems is Workamajig solving and how is that benefiting you?** The problems we are solving are tracking hours that we spend on projects. We do not bill based on time logged but it's good to know how much time we are spending on different clients. ### 16. Pretty effective for time keeping and project numbers **Rating:** 3.5/5.0 stars **Reviewed by:** Maria Clara D. | Interactive Communications Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about Workamajig?** The time keeping can be stretched by day, weeks, hours and as someone who has to keep track of their time in 15 minute increments I feel the start/stop functionality lets me focus on work instead of hours. **What do you dislike about Workamajig?** Mobile use is a little weird, the calendar often overlaps buttons that I need but on the whole it's still a TON better than the old flash-based version. **Recommendations to others considering Workamajig:** It works across any device I've experienced, and the biggest challenge isn't so much in the software itself but ensuring everyone in your team is using it the same way. There's many ways to accomplish the same goal so standardization and training with your internal team is critical from launch. **What problems is Workamajig solving and how is that benefiting you?** We use it for everything from account, project management, time tracking. Using platinum is relatively new for us and we're discovering which browsers it works best in but almost everything we do, including project notes in the diary function are through WMJ. **Official Response from Megan Ivan:** > Hi Maria Clara, Thank you for taking the time to share your experience! We are thrilled to hear Workamajig has made time tracking easier and that you are liking our new Platinum interface. We would like to make your experience even better on the mobile app; your account manager will we reaching out soon to review the details. Best regards, Megan Team WMJ ### 17. Huge Upgrade from Regular. Well organized and pleasant UI/UX. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Workamajig?** The information is easily manageable and the layout is very intuitive. The layout is leaps and bounds better than the classic version which is extremely appreciated. The UI is probably the biggest improvement with draws and intuitive structuring of information. Time tracking and widgets are more accessible instead of just put into a menu inside of a menu and a lot of the excess functionality is tucked away unless you need to access it, in a spot where it in non invasive the the rest of the experience. **What do you dislike about Workamajig?** The overall layout is a huge improvement from classic, however there are still some functionality issues that are somewhat obnoxious. Certain information not linking over and limited functionality that can only be used in classic view (although this is very limited and overall is not much of an irritation). The system can sometimes be slightly glitchy, not sending read reports and update notices, although I am not sure if this is a problem with Platinum or how it links to our systems email / network. The notifications generally allow our project managers to move things along, however we get repeating information and questions if they never get notified about status updates which can slow things down quite a bit. **Recommendations to others considering Workamajig:** It's fairly intuitive, and very capable. As long as you use it the way it is intended than it really should help with organizational and time management quite a bit. **What problems is Workamajig solving and how is that benefiting you?** Time tracking and time management, file storing and transferring. This helps our internal partners with billing and production estimations. Over all it's a useful program that helps with scheduling and keeping track of stages of production and completion on different projects. ### 18. Account Executive **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** Easy to navigate and enter information. The GUI is clean and clear. Clutter seems to be well managed. The way Workamakjig has "page" flyout outs from the side keeps clutter down. It's surprisingly simple and clean. Probably one of the better GUI interfaces compared to other CRM tools I've researched in recent days. **What do you dislike about Workamajig?** Does not integrate with Outlook very easily. Requires IT involvement. I would like to integrate to Outlook without IT support. The first thing I did when Workamajig became my current and company selected CRM is I went to the app store to download the app. Nothing! That was a major surprise. Maybe you have as a work-in-progress that I don't know about. Either way, it's a must have in today's world. **Recommendations to others considering Workamajig:** Allow it to integrate to email, mobile devices without involving IT department. **What problems is Workamajig solving and how is that benefiting you?** For me, it helps manage client activity. From a sales perspective, Workamajig is probably not the most sales person friendly, but it gets the job done. I would be great if I could stay connected to my clients using a mobile app. Pipedrive, Hubspot and several other all seem to be mobile friendly. If Workamajig wasn't just for the desktop, I think it would have a lot more potential. For me, I rely on it to keep track of sales activity. Reminders fall short so it would be a nice feature to have also. Again, maybe it's all user error? **Official Response from Megan Ivan:** > Thank you for sharing your experience with Workamajig; the areas that work well and the one's we can improve upon. We are continually working to better our user experience, but currently have solutions available for the issues mentioned. Our support team is happy to review in detail at support@workamajig.com and for mobile access you can login normally using your mobile browser (make sure to use /platinum); the UI is a responsive-design, so it will show a different interface when used on a mobile browser vs desktop. Best regards, Megan Team WMJ ### 19. Better than the classic version, still needs tweaks **Rating:** 3.5/5.0 stars **Reviewed by:** Alyssa K. | Agency Performance Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** I like that you no longer have to log in as much, you can have multiple tabs open, it doesn't crash like Classic used to, and it looks way cleaner. **What do you dislike about Workamajig?** I don't like that I as the timesheet administrator can't create a timesheet for someone if nothing is entered on their timesheet already. If my employee is OOO, I'd like to enter in our PTO timesheet for them to make my daily reports accurate. I also don't like that I can't update the in/out board for other team members. Sometimes people forget to update it, but I know they're OOO and would like to be able to update that so the entire team can see it. **What problems is Workamajig solving and how is that benefiting you?** A more streamlined way of how we used Classic. I expect we will modify our process in the future with some capabilities Platinum has. As of now, we've been getting used to the program as our current process stands. **Official Response from Megan Ivan:** > Hi Alyssa, We appreciate your feedback, as it gives us the opportunity to continue to improve our product. There are available solutions to the specific issues you mentioned regarding Timesheets and we'd love to help you resolve them, but don't want to get too granular on this thread. I've asked our training team to follow-up and you are always welcome to reach out to support@workamajig.com. Best Regards, Megan Team WMJ ### 20. Best on the market for mid-sized agencies **Rating:** 4.0/5.0 stars **Reviewed by:** Annie K. | Senior Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Workamajig?** Workamajig Platinum gives your advertising agency a program to put all necessary project information in one central location. Everything is documented, and is fairly easy to use. Additionally, Workamajig is great for looking up projects afterwards. Access rights and privileges are also easy to assign. Also, it's very convenient that Workamajig is web-based and they provide a very user-friendly interface. As an added bonus, the mobile app provides team members flexibility. Project home pages can be customized by the individual user. They can show or hide columns or fields that are the most important to them based on their role or how they work. **What do you dislike about Workamajig?** If there are very large projects, with multiple components/pieces, there is no easy way to link them up and put them under an "umbrella" project, for example. Sometimes the "diary" for a project can get very confusing, especially if there's lots of people involved in the project. However, setting up a good system internally for how to post can help streamline things and make the "diary" easier to use. **Recommendations to others considering Workamajig:** Talk to other agencies who has used the program. It was the best help in making our decision. **What problems is Workamajig solving and how is that benefiting you?** It is very easy to track your time. It's obvious when you've reached your allotted time on a project. As a result, designers are more conscious of their time spent on particular tasks. Files are also easier to find. Account managers, for example, can easily search for a project, review the original notes and look in the "files" section for PDFs. It streamlines the process and allows for quicker turnaround times for clients. The program also assists with providing future time estimates as you can look up the exact number of hours all team members spent on a project. **Official Response from Megan Ivan:** > Hi Annie, Thank you for sharing your experience with us. We're glad to hear you're enjoying our product and we'd like to make your experience even better! Workamajig does have the ability to utilize "Campaigns." Our training team will be reaching out to you shortly to schedule a convenient time to show you how this can be set up. Regards, Megan Team WMJ ### 21. Jigs May Not Be The Best Fit For You **Rating:** 3.5/5.0 stars **Reviewed by:** Kurt W. | Manager, Client Projects, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Workamajig?** The best part is its robust reporting functionality **What do you dislike about Workamajig?** It's incredible unintuitive and flash based. **Recommendations to others considering Workamajig:** Unless you are a medium to large marketing or advertising organization, then I don't think that this is the tool that would best suit your needs. It is extremely robust in its capabilities, but these are hindered by its lack of mobile capabilities. And although the Platinum version attempts to remedy its standard dated user interface it just doesn't provide any more intuitive of an experience with the tool. Its reporting functionality is vast and customizable, and provides our organization with a great deal of financial information on our projects. We also rely solely on this tool for our entire organizations' timesheet entries and it is in this area in particular where it does have a tendency to crash frequently and since it does not have any auto save functionality data is frequently lost. We also don't use this tool to create our work back schedules or resources even though it does have this functionality. We found that unless you follow the workflow requirements set out in "Jigs" (as we refer to it) you won't have the ability to use all of its capabilities. This is the case with our organization, as the way we distribute resources on tasks isn't compatible with the way Jigs needs to resource teams. **What problems is Workamajig solving and how is that benefiting you?** It houses all of our project information: estimates, vendor POs, timesheets, budget reporting, and campaign management **Official Response from Megan Ivan:** > Hello Kurt, We appreciate your feedback, as it gives us the opportunity to continue to improve our product. We are happy to offer your team training on the new Platinum version since we've added more features including a better experience on a phone browser. I've asked our training team to reach out to assist in getting this set-up. Regards, Megan Team WMJ ### 22. WMJ Platnium Review **Rating:** 3.0/5.0 stars **Reviewed by:** Jamie C. | Marketing Manager, Product Content, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Workamajig?** I like the sleeker new design and the search capability of WMJ platinum. You are able to easily see where projects are in the process and if any are at risk - this feature is much better in the platinum version than in the standard WMJ application. **What do you dislike about Workamajig?** I find the long-form view of projects difficult to navigate and the collapsing of diary posts to be confusing. I've often missed the latest diary post in the new format, I much prefer seeing all listed ensuring I haven't missed anything. **Recommendations to others considering Workamajig:** If you are looking for a full view of all projects - complete and active - pull a comprehensive report rather than searching on the home screen / in old projects. **What problems is Workamajig solving and how is that benefiting you?** I'm used to leveraging WMJ in general and aside from a new user interface and greater visibility into project status, I do not see any additional benefit to the platinum version **Official Response from Megan Ivan:** > Hi Jamie, Thank you for sharing your feedback and we'd like to make your experience even better! We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Our team is also happy to address questions at support@workamajig.com. Best regards, Megan Team WMJ ### 23. Outstanding Platform for Recording Time **Rating:** 5.0/5.0 stars **Reviewed by:** Erica B. | Designer w/ Active Secret Clearance, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2018 **What do you like best about Workamajig?** Easy-to-use tracking system, Various options for design preferences, the real-time dashboards that highlight real-time daily progress, reducing your need to micromanage and reminding employees of what they need to do to stay on target. I enjoy the notes sections so I can let the managers know exactly what I am working on for that time. **What do you dislike about Workamajig?** Sometimes it can be difficult with the interface when I am deleting cells or choosing a new task. When I am scrolling through the job numbers choices it will sometimes close out of the window when I am not ready. I dislike having to ask the account manager to 'invite' me to the job, it wastes a lot of productivity time. **What problems is Workamajig solving and how is that benefiting you?** Time-saving and work productivity to better manage projects ### 24. Vice President of Client Operations **Rating:** 1.5/5.0 stars **Reviewed by:** Amanda H. | VP of Client Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Workamajig?** It has a nice design and I like how you can give different dashboards by role, i.e. PM, or creative or admin. **What do you dislike about Workamajig?** It takes a lot longer to build a schedule then in the older system. I.e. you have multiple steps in Platinum that use to be one step. It is always very glitchy, i.e. when I hit duplicate tasks, sometimes it does it, sometimes it does not. It does not seem to be dependable and my team seems to lose a lot of their work when working in platinum. **Recommendations to others considering Workamajig:** Ease of use has a long way to go. It seems to take us twice as long to build schedules and is very glitchy. **What problems is Workamajig solving and how is that benefiting you?** Traffic and staff utilization, project budgets and profit analysis. ### 25. Well-meaning, but leaves much to be desired **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** I like that the Platinum view is way less complicated than Classic. Easy to input time (when it works). **What do you dislike about Workamajig?** Let's see: The app times out way too quickly in my opinion—I usually keep my WKMJG timesheets open in a browser tab, and sometimes by the time I input time at the end of the day, I can't scroll down through the Project/Task fields to make appropriate selections (i.e., I either have to refresh or remember the task title or number as opposed to scrolling down to see my role, "Copywriting"). Diary posts are too cumbersome—I get duplicates of every post I make, and when I go to view the Conversation feed, I can't click on, or even know whether there is, any attachment without first opening that post. Based on the way I work, I would prefer a calendar view of my deadlines/milestones for each project, as well as the ability to see how these milestones overlap. Not sure if this is just the build we have or if this is even possible, but "task cards" don't really work well for me. **Recommendations to others considering Workamajig:** If you want this to plug into your billing, estimating and scheduling systems, this is for you. If you, like me, want a good view of your actual workload, and your project timelines in a calendar (not Gantt) format, and the ability to view multiple projects, look elsewhere. I'm sure it's valuable for the backend, admin side of the house, but as a Creative...it's just kind of there. **What problems is Workamajig solving and how is that benefiting you?** Entering time. **Official Response from Hannah Pinhas:** > Hi there, We appreciate your honest feedback, as it gives us the opportunity to continue to improve our product. There are available solutions to the specific issues you have and we'd love to help you resolve them but don't want to get too granular on this thread. Our team is waiting at support@workamajig.com to help you. Regards, Hannah Team WMJ ### 26. Very comprehensive, well-thought-out product **Rating:** 3.5/5.0 stars **Reviewed by:** Grayson P. | Interactive Graphic Designer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** I appreciate how they value and understand the perspectives of so many different users. It is just one product, but it becomes something totally different and unique to each person that uses it. It is so customizable and comprehensive, anyone from billing to creative can be comfortable and get what they need. **What do you dislike about Workamajig?** Although I do appreciate the refreshed UI design in Workamajig Platinum compared to the incredibly clunky Standard, I feel like their UI reinvents the wheel a few too many times. Getting around is not always intuitive, and many times it feels like they cleaned up TOO much, so that certain things are hard to find. Plus the option to have multiple modules open in the same window will be very missed. **Recommendations to others considering Workamajig:** There is so much to use here, it will really take a while for your company to get to know it and see how it will work for you. It's basically a super-combination of Salesforce, slack, trello, dropbox, and much much more. It doesn't do all of those things perfectly or as robustly, but there's a lot to be said for having one unified workspace. **What problems is Workamajig solving and how is that benefiting you?** Workamajig is an end-to-end workflow management solution. We need very little, if anything else. From my department, I see Workamajig as offering excellent efficiencies in project management, time cards, and billing. Having all those components connected to the same database keeps us moving at the pace of the work coming in. **Official Response from Megan Ivan:** > Hi Grayson, Thank you for sharing this with us. We're glad to hear you're enjoying our product and we'd like to make your experience even better! We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips where we review how to have multiple windows by utilizing ctrl+click (or command+click on a mac) on a link to open in a new browser tab. Our team is also happy to address questions at support@workamajig.com Best regards, Megan Team WMJ ### 27. Workamajig **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Workamajig?** It is pretty user friendly. The diary is easy to follow along with and make updates to. **What do you dislike about Workamajig?** When a task is assigned, often times the email reminder is not sent right away, although this could be a traffic issue. **What problems is Workamajig solving and how is that benefiting you?** It is easy to add multiple people from different departments to a single project for review. **Official Response from Megan Ivan:** > Thank you for taking the time to share your feedback. Our client experience is of the utmost importance, so we are pleased to hear you find the system user friendly! We would love to make your experience even better by having our support team investigate the delay with email reminders. They can be reach at support@workamajig.com. Best regards, Megan Ivan Team WMJ ### 28. Multifunctional platform, great for all encompassing project and finance system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Workamajig?** I like that everything can be in one place. Everything from project management to billing, and time can all be in one place. I also like that it can be customized to our particular business, needs, and shortcuts/preferences. **What do you dislike about Workamajig?** It takes a little while for personal preferences to get updated, there is definitely a learning curve, and sometimes it can look and feel busy. **Recommendations to others considering Workamajig:** Be patient with it, but it can be an all encompassing system if you let it be. **What problems is Workamajig solving and how is that benefiting you?** We are solving how much overhead is actually being used and how much we can really bill our clients. We are lowering our overhead percentages and utilizing workamajig to be more efficient therefore bringing in more money/ **Official Response from Megan Ivan:** > Thank you for taking the time to share your experience. We are glad to hear WMJ is working well for your team. Your feedback is greatly appreciated as we are constantly working to improve our product. Our support team is happy to help with any issues at support@workamajig.com Best regards, Megan Team WMJ ### 29. new ish to workamaijig **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2018 **What do you like best about Workamajig?** the ease of getting around, there ar templates built in which you can personalize by company and/orjob. **What do you dislike about Workamajig?** so many windows to do one simple task, so many steps to do one simple task **Recommendations to others considering Workamajig:** be prepared for a very long onboarding **What problems is Workamajig solving and how is that benefiting you?** ggant charts **Official Response from Megan Ivan:** > Thank you for taking the time to share your experience. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with set-up. Our support team is also happy to review any short-cuts like global search or custom menus to make your user experience better; they are waiting to help at support@workamajig.com Best regards, Megan Team WMJ ### 30. First Timer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** It's my first user experience with a project management software so I don't have much to compare it to but it seems sufficient for the task at hand. **What do you dislike about Workamajig?** There are way too many steps for what should be a more simplified task. I also do like all the additional windows that stack when you are trying to enter a project request. It needs a better UI. **Recommendations to others considering Workamajig:** Make sure it will fit the needs of your entire department or company and not just meet the needs of a few. The software has many bells & whistles but it can be over whelming if you don't need all of those features. **What problems is Workamajig solving and how is that benefiting you?** Lack of tracking the many projects we process in our department on a weekly, monthly and annual bases. **Official Response from Megan Ivan:** > We appreciate your honest feedback as it gives us the opportunity to continue to improve our product. We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Our support team is also happy to address any questions at support@workamajig.com Best regards, Megan Team WMJ ### 31. Love the look and all the changes **Rating:** 5.0/5.0 stars **Reviewed by:** Karen W. | Accounting Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2017 **What do you like best about Workamajig?** The sleek new look. It still has everything I need and is easy to move around, it just looks better getting the job done. It's easy to find just what you are looking for. I also love that information that is put on the calendar shows as a sidebar. In Classic, most users never used the calendar. In Platinum, all users will be using the calendar. **What do you dislike about Workamajig?** We use the in/out board daily. In Platinum the board does not stay open like it does in Classic. Hopefully this will be something that can be changed. **Recommendations to others considering Workamajig:** I was a huge fan of Workamajig Classic but Platinum has blown me away.. It is so easy to use and now it looks good too. I would highly recommend to anyone considering using. It is so nice to have all your data in one system. Your clients, your projects, your time, your billing, your payables, purchase orders. All in one system. All tying together. Makes your day so much smoother when it's all together in one system. **What problems is Workamajig solving and how is that benefiting you?** The new reports, charts and graphs are very helpful. They allow me to create the graphs and charts in Platinum instead of exporting data to excel and manually creating the same graphs and charts in excel. I save the time and honestly, the ones in created in Platinum looks so much better. I feel this benefits our company, saves time and presents a much nicer product. **Official Response from Megan Ivan:** > Hi Karen, Thank you for sharing your experience. We are glad to hear you are enjoying Platinum and that it has delivered value to your team. Please let us know if there is anything we can be of assistance with at support@workamajig.com Best regards, Megan Team WMJ ### 32. Okay time logger **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Workamajig?** Integrates with Jira time logging. Simple to submit time for review each week. Navigation is simple. **What do you dislike about Workamajig?** The UI/UX takes a bit to get used too and it also doesn't look as appealing as other time sheets. Filling in expense sheets can be a huge pain. Especially when uploading images. **Recommendations to others considering Workamajig:** If you want a quick jira integration I would suggest using workamajig. **What problems is Workamajig solving and how is that benefiting you?** Sometimes complicated changes on JIRA does not get applied to WOrkamajig. Such as updating time, changing dates of the time. **Official Response from Megan Ivan:** > Hi Danny, We appreciate your honest feedback, as it gives us the opportunity to continue to improve our product. We'd love to get additional information and review the issues you are experiencing with expense sheets. Our team is waiting at support@workamajig.com to help you. Regards, Megan Team WMJ ### 33. Useful in Theory; Clunky in Reality **Rating:** 1.0/5.0 stars **Reviewed by:** Amanda K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Workamajig?** It is nice that it is one place to access all projects. **What do you dislike about Workamajig?** It is not intuitive; hate cascading windows. **Recommendations to others considering Workamajig:** Best to use for simple workflow for few projects. Painful to use for large volumes of work, especially when billing is not integrated. **What problems is Workamajig solving and how is that benefiting you?** We are using it as a centralized project management software. It is nice that all of the key project set up information is in one place, however, it is very challenging to keep accurate with timely information due to the quantity of projects we manage. **Official Response from Hannah Pinhas:** > Hi Amanda, Thank you for your candid feedback. We do offer an option to open items in Wmj in a new window as opposed to the cascading view. Simply ctrl+click the feature you'd like to open. Workamajig offers a fully integrated billing & accounting system. I've asked our training team to reach out to offer a free demo of how this feature works. Regards, Hannah Team WMJ ### 34. A rewarding complex took that is robust in information **Rating:** 4.5/5.0 stars **Reviewed by:** Amy J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Workamajig?** What I like best about Workamajig in Platinum is the functionality. It is user friendly and easier to understand how each function is linked together **What do you dislike about Workamajig?** I dislike having to refresh the screen sometimes and how long it takes to load new information. **Recommendations to others considering Workamajig:** I would recommend using Platinum over the Classic version. The Classic version is very dated and not as user friendly. **What problems is Workamajig solving and how is that benefiting you?** Workamajig Platinum allows everyone access into each project. It helps to make the work more transparent across the teams. **Official Response from Megan Ivan:** > Hi Amy, Thank you for taking the time to share your experience. We're glad to hear you're enjoying our product and we'd like to make your experience even better by checking into which screen(s) are taking extra time to load. Our team is waiting at support@workamajig.com to help you. Best Regards, Megan Team WMJ ### 35. Useful software with a lot of potential **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** Interface is much better than the old version, great way to manage projects and keep schedules up to date, efficient for time tracking **What do you dislike about Workamajig?** Lots of bugs within the new app, I often have to go into the old version to update schedules. Could be more visually appealing, seems a bit old school when compared to other project tracking software, unaware of all of the features **Recommendations to others considering Workamajig:** Come up with a formal training system for how you want employees to use the software every day. Find short cuts and share with team **What problems is Workamajig solving and how is that benefiting you?** as a project manager it is a great tool for staying on track and managing multiple projects, good for time tracking, useful for budgeting **Official Response from Megan Ivan:** > Thank you for sharing your experience with Workamajig; the areas that work well and the one's we can improve upon. We are continually striving to improve our user experience. Please feel free to reach out if you encounter any issues at support@workamajig.com Much appreciated, Megan Team WMJ ### 36. Needs work **Rating:** 2.5/5.0 stars **Reviewed by:** Kendra F. | Production Coordinator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Workamajig?** Cloud based system that allows for multiple users to electronically track together in real time **What do you dislike about Workamajig?** System is not intuitive and takes alot of effort and energy to tailor the system to your business needs. This is so much of an issue that there are independent contractors that have established their own consulting business to specifically assist with Workamajig implementation. **What problems is Workamajig solving and how is that benefiting you?** We are tracking schedule in actual time; the online system works remotely so you do not need server access to view schedule/related documents. **Official Response from Megan Ivan:** > Hi Kendra, Thank you for your candid feedback as it gives us the opportunity to continue to improve our product. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with set-up and maintenance or we have consultants we can recommend to firms who want to also evaluate their internal processes. Best regards, Megan Team WMJ ### 37. Great Product; Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Workamajig?** Workamajig is a great product because of its versatility. It allows you to customize your project workflows for what your company specifically needs. It also will connect via an API to your Accounting software to account for billable hours, which is great. It has great features for tracking hours worked on each project and to easily view how much work is on your team's plates for the upcoming days so you can plan accordingly. **What do you dislike about Workamajig?** There were a few features our company used with project workflow software that Workamajig didn't have, which were the ability to auto assign teams to specific projects; with Workamajig you have to manually assign the team members who will work on each task / project. The other feature that was more challenging with Workamajig was review cycles, meaning reviewing work and sending it back for rework as many times as needed. **Recommendations to others considering Workamajig:** When doing a cost / benefit analysis, Workamajig is great. **What problems is Workamajig solving and how is that benefiting you?** Project workflow process and project organization **Official Response from Megan Ivan:** > Thank you for sharing this with us. We're glad to hear you're enjoying our product and we'd like to make your experience even better! WMJ has an auto-assign feature we would love to review. Contact support@workamajig.com to learn more. Best regards, Megan Team WMJ ### 38. Platinum is so much better than the old version! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** Timesheets are never fun, but Platinum makes the process so much easier. I like that I only have to input each job and task information one time per week. I also like that Platinum is visually appealing and (for the most part) intuitive. **What do you dislike about Workamajig?** I don't know how to submit my company card charges with platinum so I have to log into the older version. The process in Platinum is not intuitive, and I would rather just stay in Platinum. **Recommendations to others considering Workamajig:** Be sure to explore all the features of Workamajig Platinum so you use the software to its full potential. **What problems is Workamajig solving and how is that benefiting you?** The process for requesting stock through Workamajig Platinum is really streamlined and makes a lot of people's jobs easier. **Official Response from Megan Ivan:** > Thank you for sharing with us. We're glad to hear you're enjoying our product and we'd like to make your experience even better! Our support team is happy to investigate the issues with card charges at support@workamajig.com. Best regards, Megan Team WMJ ### 39. An Average HR System **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Workamajig?** I like that it is easy to navigate and find what you are looking for. **What do you dislike about Workamajig?** It is supposed to auto-populate your recent projects, but often times it does not do this correctly, making me spend more time searching for it and losing time efficiency. **What problems is Workamajig solving and how is that benefiting you?** Timesheet recording, estimates for clients, and HR billing **Official Response from Megan Ivan:** > Thank you for taking the time to share your feedback. We are glad to hear Workamajig is easy for you to navigate, but would like to make your experience even better. Our support team is happy to review the issue you are having with auto-population and can be reached at support@workamajig.com. Best regards, Megan Team WMJ ### 40. The learning curve is high **Rating:** 2.0/5.0 stars **Reviewed by:** Trisha H. | Associate Director of Digital Communications, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Workamajig?** Ability to organize projects and track deliverable approvals **What do you dislike about Workamajig?** Clients trying to learn it is very difficult. The ux design of the system is abysmally complicated and not at all intuitive. **What problems is Workamajig solving and how is that benefiting you?** Getting approval and having a record of that in an easy to find fashion is incredibly helpful. Since our clients are still internal, we offer have to go back and verify that things were signed off on. **Official Response from Megan Ivan:** > Hello Trisha, We appreciate your honest feedback, as it gives us the opportunity to continue to improve our user experience. We would like to assist in resolving the difficulty clients are having by getting the specifics on what is confusing and having a quick walk-through. Our support team will be following-up. Best regards, Megan Team WMJ ### 41. New User - so far easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Workamajig?** Easy navigation to what I'm looking for. The user experience to click through to headings flows well and makes it easy to find project details. **What do you dislike about Workamajig?** Not being able to create reports on my own or view billing once it has already been approved. This may be a setting my administrator has set for my user. **Recommendations to others considering Workamajig:** Read through the training guides on how to use. There are a lot of features that I was unaware of until I started looking through more of the documents. **What problems is Workamajig solving and how is that benefiting you?** Project management. Multiple teams working on one project with multiple tasks and deadlines. Able to see who is working on what and when items are due. **Official Response from Megan Ivan:** > Thank you for taking the time to share your experience! We are glad to hear the training guides have been helpful. Our support team at support@workamajig.com is here to help with questions as well! Best regards, Megan Team WMJ ### 42. Decent PM tool, but sometimes overbearings **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2018 **What do you like best about Workamajig?** Building jobs, assigning roles, creating estimates are all pretty intuitive. The workspace is clean, and for the most part, the UX is good. **What do you dislike about Workamajig?** Too many clicks are often needed to execute the simplest of commands. Adding a task to a project can take 3-5 different steps, and those steps when done over and over add up to wasted time/ **What problems is Workamajig solving and how is that benefiting you?** Jig allows our company full insight into our work capacity and has allowed our Client Services team a better way to manage workflow as well as a way to properly scope and manage budgets for projects. **Official Response from Megan Ivan:** > Thank you for sharing your experience! We are pleased to hear WMJ is adding value in resource management. We are continually working to improve our user experience and adding features such as "the Quick Add task" as a way to quickly add a task to assign to someone. Our support team is happy to review this and other ways to streamline at support@workamajig.com Best regards, Megan Team WMJ ### 43. Amazing Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanna S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Workamajig?** Their support team is the best. Very fast and helpful. Had a great experience with them and for sure will be using their skills. Amazing team! **What do you dislike about Workamajig?** Nothing that I've noticed. The only thing I didn't like, the support team helped me figure out. **What problems is Workamajig solving and how is that benefiting you?** We are an agency, so it's very helpful with organization and communication inside the company. **Official Response from Megan Ivan:** > Hello Giovanna, Thank you for taking the time to share your experience! We are thrilled our team was able to assist you and please continue to let us know if we can be of any service. Much appreciated, Megan Team WMJ ### 44. Excellent management software **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Web Developer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Workamajig?** It's really easy to use. I'd never used PM software before, and I had almost no learning curve. **What do you dislike about Workamajig?** The only thing I don't like is not being able to go back to tasks after they are complete. **Recommendations to others considering Workamajig:** Make sure you're DONE with a task before closing it out as done. **What problems is Workamajig solving and how is that benefiting you?** It keeps me organized and helps me stay on task. **Official Response from Megan Ivan:** > Hi Adam, Thank you for sharing this with us. We're glad to hear you're enjoying our product and we'd like to make your experience even better! The Project Manager or Account Exec. on the project does have the ability to manually edit the schedule to reopen tasks. We're happy to help you resolve this, but don't want to get too granular on this thread. Our team is waiting at support@workamajig.com to help you. Regards, Megan Team WMJ ### 45. Gets better with every update! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2017 **What do you like best about Workamajig?** Clean look and feel, layered pages to know how far down one path of navigation you have already gone, multiple ways to get to similar information based on preference. **What do you dislike about Workamajig?** Sometimes the navigation feels too layered, like you have to go all the way back to the beginning and start over. Scroll glitching can get in the way. Sometimes the loading of information takes a really long time compared to Classic Workamajig. **Recommendations to others considering Workamajig:** Be prepared to roll out in stages (like we have and are still doing). There's a lot of moving working pieces, that if used correctly, can create a beautiful digital world for your company's processes, project execution, and accounting needs. **What problems is Workamajig solving and how is that benefiting you?** Project management system to house budget, timekeeping, deadlines, task directions and information, and team communication. Billing that directly connects to labor and expense costs are providing us with business information we've never had before as a small agency. **Official Response from Megan Ivan:** > Thank you for sharing this with us. We're glad to hear you're enjoying our product and we'd like to make your experience even better! There are available solutions to the specific issues mentioned and we'd love to help you resolve them, but don't want to get too granular on this thread. Our team is waiting at support@workamajig.com to help you. Best regards, Megan Team WMJ ### 46. Decent for project estimates and hours tracking... not great for task management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2018 **What do you like best about Workamajig?** Intuitive interface and easy to navigate. Creating a project is a fairly quick process. As a manager, I appreciate quickly being able to review and approve my team's hours. **What do you dislike about Workamajig?** Task management is way too cumbersome. Would like to see something a lot simpler when it comes to creating, assigning and managing tasks. **Recommendations to others considering Workamajig:** If task management is a major decider, I'd make sure you're happy with how this work. If you only care about hours tracking and cost estimating, then it does the trick. **What problems is Workamajig solving and how is that benefiting you?** Needed to track time spent on projects by a small staff and accurately estimate future projects based on a scope of work. Would also like one system to assign and track tasks as well. **Official Response from Megan Ivan:** > Thank you for sharing your feedback. We are continually working to better our user experience and will be releasing a newer version of the schedule screen in beta, which includes enhancements to quickly maintain project schedule and assignments. Let our team know if you would like more info or have any questions at support@workamajig.com Best regards, Megan Team WMJ ### 47. A step up, but still glitchy **Rating:** 3.0/5.0 stars **Reviewed by:** Walter D. | Freelance Junior Financial Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** Platinum is much more aesthetically pleasing than flash as well as contains additional features that are not available on flash. **What do you dislike about Workamajig?** Platinum seems to have many glitches and is, to my experience, gotten glitchy-er as each monthly update is rolled out. For example, I frequently will have to refresh a page and re-enter report filters which can often be time consuming. **What problems is Workamajig solving and how is that benefiting you?** Our biggest problem we have been solving is decreased time utilization, thus resulting in lower revenue. With Platinum we have been able to address those with lower utilization numbers, increasing their billable hours, consequently increasing our revenue. **Official Response from Megan Ivan:** > Hi Walter, Thank you for taking the time to share your experience. We are glad to hear WMJ has been a contributor to increased revenue as that is our ultimate goal for our users. Your feedback is greatly appreciated as we are constantly working to improve our product. Our support team is happy to help with any issues at support@workamajig.com Best regards, Megan Team WMJ ### 48. User Friendly and Intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Collin W. | Marketing Automation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2017 **What do you like best about Workamajig?** The interface is very clean and easy to understand. I like the on the spot training that you can use to learn it. **What do you dislike about Workamajig?** Anytime you have to change something you have been used to it is difficult. It takes some time to get used to the change, but it is for the better. **What problems is Workamajig solving and how is that benefiting you?** None yet. **Official Response from Megan Ivan:** > Hi Collin, Thank you for taking the time to share your experience. We are glad to hear you are enjoying our product and have utilized our training resources. We are continually adding new walk-throughs to help Platinum users navigate the new interface and our support team is also available for questions at support@workamajig.com. Best regards, Megan Team WMJ ### 49. Its great for project management **Rating:** 3.0/5.0 stars **Reviewed by:** Heather R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Workamajig?** project management system is awesome and really helps agency. the system also allows different usage by users, however, we can't lock numbers in the system to not allow changes after posting. **What do you dislike about Workamajig?** financial accounting system limits what is able to happen and not the most compliant **Recommendations to others considering Workamajig:** great for gannt charts and project management features, could use some additional things in terms of financial accounting and what reports are including. different reports do not specify what is included and it can be confusing what is included causing inaccuracies. **What problems is Workamajig solving and how is that benefiting you?** custom reporting is a great feature within the system **Official Response from Hannah Pinhas:** > Hi Heather, We appreciate your feedback and are glad to hear WMJ is delivering value to your team. We'd like to do what we can to improve your experience with our product, specifically the concerns you mentioned with the accounting module. Please feel free to reach out to support@workamajig.com to set up a review call with our expert trainers, who will be happy to help with any questions you have. Regards, Hannah Team WMJ ### 50. Platinum a huge improvement from the flash version, but work still needed **Rating:** 4.0/5.0 stars **Reviewed by:** Kendra P. | Project Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2017 **What do you like best about Workamajig?** I like the interface of Platinum much better than the old version, primarily because my creative team appreciates this interface much more. It's more intuitive and certainly easier to use on a mobile/tablet. The windows stack nicely on each other and it's a sleek version of the database. **What do you dislike about Workamajig?** There is functionality in the flash version that's not yet in Platinum, and Platinum still has some bugs. But it's on it's way. **Recommendations to others considering Workamajig:** I highly recommend Platinum, but you need a dedicated team of people able to build it and implement it. And it requires a lot of work to maintain. It can be buggy at times which can make use difficult, and it is a heavy lift in terms of staying on top of the data to make sure everything is input properly. I wouldn't recommend this to an agency/department that didn't have at least one full-time WMJ administrator and a team of 2-3 people to learn it well and manage it moving forward. It's the blessing and curse of WMJ all in one - it's a system that can tell you anything you want to know about your projects, but because it's so robust, it requires a lot of data entry in several different areas, so when you miss a step or don't capture something, it has consequences. It's been very useful to our firm to have the product, but 18 months in it's still a lot of work to make sure all of the data is in correctly all of the time. **What problems is Workamajig solving and how is that benefiting you?** We used Platinum to put work processes in place to make work flow more smoothly through our company. It's helped us make huge strides in efficiency and in tracking financials against clients/projects. **Official Response from Megan Ivan:** > Hi Kendra, Thank you for sharing your experience and feedback; we are glad to hear WMJ is aiding in efficiency. Workamajig is designed to be an enterprise solution for creative firms, taking the place of all other systems. As mentioned, detailed implementation is imperative to make sure info. flows correctly through the modules. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Our training/support team is here to help with implementation and any questions that arise at support@workamajig.com. Best regards, Megan Team WMJ ## Workamajig Discussions - [Where is the best place learn how to use Workamajig more efficiently.](https://www.g2.com/discussions/34730-where-is-the-best-place-learn-how-to-use-workamajig-more-efficiently) - 2 comments, 2 upvotes - [Once the program is installed and working, what type of support is available to me?](https://www.g2.com/discussions/support-8c975278-82d3-4477-b172-0483db70db66) - 1 comment, 1 upvote - [What type of training is offered with Workamajig?](https://www.g2.com/discussions/training-057b1bfd-4484-4643-8863-5e17402013ca) - 1 comment, 1 upvote - [How long does it take to implement Workamajig once purchased?](https://www.g2.com/discussions/implementation-time) - 1 comment, 1 upvote - [What are my options for hosting a Workamajig account?](https://www.g2.com/discussions/hosting-options) - 1 comment, 1 upvote - [View Workamajig pricing details and edition comparison](https://www.g2.com/products/workamajig-workamajig/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A46%3A11+-0500&secure%5Bsession_id%5D=68172648-da5c-4e13-9e77-b92e133d712f&secure%5Btoken%5D=20dac4a71a5a57c1065f905d267f609ee50087597d84df49996e09d35119f44e&format=llm_user) ## Workamajig Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [CoPilot AI](https://www.g2.com/products/copilot-ai/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Gemini AI](https://www.g2.com/products/gemini-ai/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) ## Workamajig Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Planning** - Resource Definiton - Capacity - Scheduling - Real-Time Data **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management - Resource Allocation & Planning - Progress Tracking - Project Time Tracking **** - Calendar Management - Shop Floor Management - Performance Management - Real-Time Monitoring - KPI Monitoring - Availability Management - Third-Party Integration - Drag & Drop - Project Management - Activity Dashboard - Recommendations - Collaboration Tools - Equipment Management - Task Management - Gantt/Timeline View - Progress Tracking - Alerts/Notifications - "What If" Scenarios - AI Copilot - For Manufacturers - Real-Time Reporting - Mobile Access - Cost Management - Scenario Planning - Historical Database - Inventory Control - Reporting/Analytics - Generative AI - Time Tracking - Resource Management - Predictive Analytics - Resource Allocation & Planning - Projections - Prioritization - Search/Filter - Timesheet Management - Workflow Management - Skills Tracking - Utilization Reporting - Approval Process Control - Access Controls/Permissions - Third-Party Integrations - Reporting & Statistics - Customizable Reports - Commenting/Notes - API - Project Planning - Assignment Management - Customizable Fields - Multiple Projects - Time & Expense Tracking - Resource Request - Data Import/Export - Reporting/Project Tracking - Capacity Management - Real-Time Notifications - Real-Time Updates - Project Templates - Document Management **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking - Time & Expense Tracking - Activity Tracking - Billable Items Tracking - Document Management - Multiple Projects **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards - Activity Dashboard **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Analytics** - Forecasting - Reporting - KPIs - Real-Time Reporting **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Administration** - Standard Integrations - Workflow - Access Management - Email Management - Workflow Management - Task Management - Portfolio Management - Calendar Management - Timesheet Management - Accounting Integration - Third-Party Integrations **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Generative AI** - AI Text Generation - AI Text Summarization - 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