Workable Reviews & Product Details

It's boosted our team collaboration and everything is in one place for each candidate. It's easy to pull information on candidates and share it with the team. Communication with the candidates is simple and fluid. All e-mail communication with the candidate is automatically captured on the candidate's record.

I also love the reporting capabilities. We recently went through our ISO 9001:2015 Quality Management System audit which we passed with flying colors. We have listed real measurable metrics that allow us to operate better as a company. As a senior executive in the company, I am able to get an immediate snapshot of where our gaps are and where we should focus our recruiting efforts. This has saved me immeasurable amounts of time pulling from multiple spreadsheets and other sources now take literally minutes to pull and format for our needs. We demonstrated Workable to our ISO 9001 auditor and it was the first time she had seen it. She was very impressed. Review collected by and hosted on G2.com.

Currently, pipeline customization requires the assistance from Workable staff. You can't do it on your own. However, this is changing. Workable will soon have an update which allows us to do much of the pipeline customization ourselves.

It would also be nice to be able to do searches based on key words in resumes. Currently, you have to #tag the keywords yourself. You search the keyword #tag which works fine, as long as you've #tagged the key words. We have found good workaround solutions and still think Workable is the best ATS we have worked with. Review collected by and hosted on G2.com.

Simple interface allows recruiters to use it very easily. Besides, recognition of uploaded CVs feature works so great. Workable also enables you to create your own scorecards to evaluate every candidate. Review collected by and hosted on G2.com.

Data protection feature works with only EU Countries. Most of the countries not in Europe also have their own data protection laws but Workable simply doesn't give support on this issue. They keep saying that this feature can't be optimized for other countries. I can easily say that Workable can't work properly with laws in your country even though a responsible person from Workable says it can be implemented in the demo meetings before you buy it. Second of all, reporting is not useful enough and you can't even customize variables. Mentioning customization, Workable currently doesn't allow you to create customized fields for candidates, you have to talk to your responsible person from Workable to add fields. Same blocking happens in every customization issue such as workflows. Unfortunately, all Workable does is to keep sending you documentation pages which you've already read them. Review collected by and hosted on G2.com.

Ease of use; easy to train company employees; excellent integrated tools to manage applicant communications (from bulk rejection emailing, to adding applicants, to video screen technology, etc.); very good reporting tools built in; built-in apis with top external job boards - simple to activate; very good linked referral site for employees to use for referring candidates to requisitions; very good customer service and support from the company; and finally, very fairly priced. Review collected by and hosted on G2.com.

More detailed/customizable reporting capabilities missing; req. timing while built into the system, is not easily obtained for a req. through the reporting system; no "Mailchimp" like capabilities in the system to reach out to prospective candidates (it can be done but challenging); no real ability to do a conceptual search or boolean search on applicant pool in your database Review collected by and hosted on G2.com.

My favourite pieces are the workflow for candidates, the assessment tools and collaboration centre where we can add comments or insights on candidates. Review collected by and hosted on G2.com.

The scorecards were tough to find at first. Review collected by and hosted on G2.com.

Seeing a timeline for each applicant and the calendar integration for sure. Makes it super simple to add in additional hiring managers and to share timelines with the Directors of unsuccessful applicants for coaching purposes. Review collected by and hosted on G2.com.

I find when I use the Google Calendar integration the invite is sent to the applicant but the link to the Google Chat Video conference does not appear on the recipients invite. I then have to go to my Google Calendar, delete the applicants invite and then re-add them for the link to show up on their end. I would also like the ability to share individual attached files or videos used throughout the vetting process. FOr example, if I have the applicants record a short video as a pre-screen, my HR team attaches that to the timeline but if I want to only share that video with the applicants current Director, I cannot. Instead I have to add them as a follower. Review collected by and hosted on G2.com.

It's user friendly, especially for a nation wide company like mine where we have mulitple hiring team members and hiring managers. Review collected by and hosted on G2.com.

I wish when you put disqualifying questions that those candidates who are disqualified are automatically pushed into the rejection stage. It's just another tedious step that my team must conduct and ensures it doesn't get missed. Also, it would be nice to look up candidates based off of their cell phone or email address. Review collected by and hosted on G2.com.

I love being able to sort candidates by job and then by evaluation. It helps me keep in touch with my top candidates. Review collected by and hosted on G2.com.

There are just a couple tiny annoying things. Like when I write and email there is always "- -" on the line before my signature. I need to delete this line each time. Also, as an All Access user, I don't have an option to turn off email notifications to my email address. I would prefer to answer all notifications directly from Workable. I'm notified in both places and I feel overwhelmed with notifications. Review collected by and hosted on G2.com.

Clear pipeline, intuitive design, great timeline of communication with a candidate, handy interview kits and score cards, posting to job boards and many more. Review collected by and hosted on G2.com.

Some features that get introduced over the time as Add-Ons cost quite a penny, but again they bring additional value to your hiring process Review collected by and hosted on G2.com.

@mention feature , setting up interviews , chatbot feature with support technicians , thorough follow up by support technicians, ease of use , easy follow up, job posting published feature is awesome ! Evaluation on the tool is good feature. Limited user access . Jobs can be internal as well. Recruiters , managers , hr everyone likes the tool. Review collected by and hosted on G2.com.

Reporting feature : need more customised reports, people search : need more features like (not just the title required skill set / type of employment / no of years experience ... ) AI recruiter needs update , many are not even open in the job market. Cannot add more than 1 resume under profile, or add other documents like work permit or DL on profiles. Review collected by and hosted on G2.com.

Integration with background checks (we use Checkr) and recruiting platforms to post jobs to multiple job boards all at once. Very efficient in tracking the candidate throughout the process especially now that we are working remotely. Review collected by and hosted on G2.com.

It would be nice if it integrated with our payroll software, Paylocity, to help setup candidates in the onboarding module. We have to do that manually, which is kind of a bummer since all of the information is within Workable and should be able to flow over with an API integration. But really that's just nit-picky. We are also a smaller organization so it is a bit too robust for our needs right now. Review collected by and hosted on G2.com.

The system is relatively easy to use, there's logic to the steps and the stages. Calendar invite/email features work well. Ease of shifting candidates from stages or to other Reqs is relatively easy as well. Review collected by and hosted on G2.com.

There are a few "little" things that would ne nice to haves be able to change.

I'd like to be able to update calendar/call templates, or be able to attach a document to a Requisition, not just a candidate.

Would also be nice to edit system settings so that evaluations don't also require a comment in order to be saved.

There are a few things like that that would be "nice" simple additions that would make my rating a 10. Review collected by and hosted on G2.com.

Resume/attachment dropping for immediate download and access by all parties is great. Review collected by and hosted on G2.com.

I think notifications and reminders for new comments or updates in Workable could be improved. In addition to just comments sections on candidate profiles, a section exclusively for meeting invitations could be very valuable going forward. I would also like to see a chat feature something similar to Facebook Messenger or Linkedin chat if possible. There are also some bugs that could be addressed: the resume scrapping for information based on name, online profiles, social media etc. does not always work - specifically the image being pulled from online. Some of my candidates have images and some of them appear as gray silhouettes instead. My clients tend to review and interact with the candidates that have more information taken from online and tend to partially ignore the candidates whose names are pulled incorrectly and whose images are not generated correctly. As a result, this can occasionally give certain individuals an unfair advantage over other candidates which creates issues with equity. I think if I were to do it differently, all candidates would require a photo (if they have a Linkedin) and proper associated information, or alternatively none of them could to keep an even playing field. Review collected by and hosted on G2.com.

Relatively easy to use, able to drag and drop resumes into Talent Pool and will gather all the data, managing conversation between the candidate and the hiring manager, easy way of identifying whether or not to move candidates into the next stage of the process. Definitely like that it displays the candidate's information when they applied Review collected by and hosted on G2.com.

Occasionally, I noticed that the server can be slow and may experience some glitches. Review collected by and hosted on G2.com.

Posts to all the top job sites, see tons of qualified applicants. It's easy to see contact details, manage conversations, and set up meetings. Review collected by and hosted on G2.com.

It could have better labeling for candidate skills to do comparisons. For example, if you have several key skills and preferred skills, seeing who has what and to what level of proficiency would be great. I ended up tracking that myself in a separate document. Also being able to add interview feedback in a view where you can easily see comparisons would be nice. Review collected by and hosted on G2.com.

It is very easy to follow the timeline and analyze the candidate's experience, CV, and comments from other people Review collected by and hosted on G2.com.

The UI is a little old. It would be good to have a UI rebump. It would be good that it has embedded a spreadsheet with Questions and Answers from the interviewers where we can upload a template of questions and take notes of the answers the candidate gives. Review collected by and hosted on G2.com.

Emailing a resume to create a profile

Organizes comments and feedback all in one place. Review collected by and hosted on G2.com.

Lacks resume review view or tools that can be used to quickly pick the best candidates from 100s.

Needs to mine the key features from resumes like, precious employers/titles, schools, location, gender, graduation year etc. so that I can then look at a table view and filter for the candidates that are most appropriate. Right now I have to click on each resume individually and read it. This is archaic. The tech is available.

Ok so if that’s too hard, why not at least let me search the content of all of my resumes. “As a user I want to be able to search for anyone that worked at McKinsey” - key word search McKinsey.

Let me create alerts, “mark a user that worked at McKinsey, or went to Harvard, just applied” “mark a female with 5 years of project manager experience just applied”

Then let me access all of these fields through your API, so that I can create my own alerts or whatever. If you would just make the resume text string available then we could mine it ourselves. Review collected by and hosted on G2.com.

Workable allows for really efficient review of resumes with all the features a hiring manager might want - a quick yes/no, a way to provide comments, a way to tag colleagues, different stages and categories for applicants. As someone that's not in HR, I've always found it super easy to use and a real value add for the hiring process. Review collected by and hosted on G2.com.

The search feature is a bit lacking - I use tags for applicants in my comments, but I'm not able to search for those particular tags within a large pool of candidates. That would be helpful! Review collected by and hosted on G2.com.

Simple, easy candidate experience in applying. Integration with HRIS, video interviews, testing. Workable seems to be constantly improving and adding features. Workable also listens to us as customers for new features and desires for product improvement. Several things we have requested have come to fruition over the last few years. Workable seems to be constantly reviewing the market and competitors to see what features are most useful and needed from customers. Our account managers have always been responsive to us and open, and willing to share feedback with the product team and set up collaborations. The self-schedule feature for interviews and phone screens is a HUGE time saver for our hiring managers and our recruiters. Many applicant tracking systems don't have that feature integrated directly into the system like Workable does. We have considered switching applicant tracking systems in the past but the self-schedule feature is a big deal for us and has contributed to us staying with Workable for the past 5 years. We have grown with Workable over the years and are excited for the features to come. Review collected by and hosted on G2.com.

Workable lacks OFCCP compliance in resume searches, could have more robust report features. Custom reports are only available by add-on and take several days to a week or more to create. The canned reports are useful but don't cover all aspects of reporting that we require monthly, quarterly, or annually. Workable could be more robust in its account types and ability to customize certain permissions. Some of the job features aren't applicable to us and can't be manipulated to our use. We have let our account managers know about these features and some issues have been solved in the past but others still remain to date. We do believe that Workable has an interest to improve these things and anticipate integrations over the next few quarters. Review collected by and hosted on G2.com.

Workable is extremely user friendly and the technology is easy to learn. At our company, hiring managers are heavily involved in the recruitment process. Workable allows the HR team to have extreme oversight over the hiring managers and the system makes it easy to stay organized. Workable is also competitively priced. Review collected by and hosted on G2.com.

Workable is extremely innovative and announces new features often; however, those new features come at an additional cost. Review collected by and hosted on G2.com.

Having been in the talent acquisition space for nearly a decade, I've used my share of ATS platforms. Workable is by far and away the easiest system to use. The systems intuitive nature allows even the newest users to get a general understanding of the system, without having to provide a formal training - if you don't have the bandwidth. I really enjoy the social/feedback reviewing abilities as well. Review collected by and hosted on G2.com.

I don't have any true dislikes in Workable. Reporting is always an area of improvement for any system but I find the reports that I do have access to in Workable are very easy to use. Review collected by and hosted on G2.com.