--- title: WordPress VIP Reviews meta_title: 'WordPress VIP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how WordPress VIP works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 55 scale: '5' date_modified: '2026-08-07' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # WordPress VIP Reviews **Vendor:** Automattic Inc. **Category:** [Web Content Management Software](https://www.g2.com/categories/web-content-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 55 ## About WordPress VIP WordPress VIP is the agile content platform leading a powerful enterprise ecosystem for an array of global brands including Salesforce, Merck, Condé Nast, and Facebook. As we fit seamlessly across your organization, have the ease, flexibility, and freedom you need to scale the digital experiences that drive your growth. WordPress VIP offers content management, enterprise commerce, and content analytics. Our platform provides best-in-class content creation agility combined with the insights to understand and optimize the impact of those digital experiences. We go beyond support: we provide expertise. Our team has been delivering the largest WordPress deployments for more than a decade, and will guide your team with architecture, integrations, plugins, agencies, and more. Say farewell to software bloat, lock-ins, and pricey marketing clouds. Select the technologies that actually solve your customer experience needs. And discover how quickly you see ROI with the agile CMS that powers 40% of the internet and 30% of the F100. ## WordPress VIP Pros & Cons **What users like:** - Users value the **cloud hosting capabilities** of WordPress VIP, effectively handling thousands of visitors effortlessly. (1 reviews) - Users appreciate the **ease of management** with WordPress VIP, effectively handling thousands of visitors effortlessly. (1 reviews) - Users appreciate the **simple and well-thought-out interface** of WordPress VIP, enhancing their overall experience. (1 reviews) - Users appreciate the **intuitive interface** of WordPress VIP, enjoying its simplicity and thoughtful design. (1 reviews) - Users appreciate the **management ease** of WordPress VIP, effortlessly handling thousands of visitors without issues. (1 reviews) - Users praise the **powerful performance** of WordPress VIP, effortlessly handling thousands of visitors with ease. (1 reviews) - Simple (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find WordPress VIP to be **expensive** compared to other content management systems, affecting budgeting decisions. (1 reviews) - Users report difficulty in reaching **customer support** , leading to frustration and delayed issue resolution. (1 reviews) ## WordPress VIP Reviews ### 1. Enterprise application support and response time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about WordPress VIP?** Businesses can concentrate on products and services. VIP will take care of infrastructure and scaling of the applications. Expert advice on application security and performance **What do you dislike about WordPress VIP?** Application outages due to issues with the data centres. New Relic APM metrics are not that useful sometimes. **What problems is WordPress VIP solving and how is that benefiting you?** First class support for WordPress, PHP upgrades. It helps to keep the application up to date with necessary security patches. ### 2. Excellent platform for clients with the resources **Rating:** 4.0/5.0 stars **Reviewed by:** Erik T. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about WordPress VIP?** WordPress VIP is highly secure, performant, and stable. Support team is top-notch. **What do you dislike about WordPress VIP?** Because of the security mechanisms, quick fixes or cowboy coding are not really available. **What problems is WordPress VIP solving and how is that benefiting you?** VIP encourages developers and clients alike to adopt best practices that will maximize stability and security. ### 3. Truly enterprise content management and hosting! **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew R. | Business Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about WordPress VIP?** Supports the user in managing the digital assets to no end, so customers with little experience or knowledge can benefit - excellent hosting compared to competitors **What do you dislike about WordPress VIP?** Can be considered a little; and stressing this; slightly on the expensive side of things, and with this in mind, you can very occasionally see delays in responses but again one should stress few and far between **What problems is WordPress VIP solving and how is that benefiting you?** From a safety and peace of mind point of view, the software has automated systems for backing up everything from documents to tasks. The business has seen an uplift with this sort of thing being automated ### 4. You should sign up for WordPress VIP **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel Femi T. | Product Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about WordPress VIP?** Performance and speed. As all the content is hosted, you do not have to worry about downtime, caching or optimization **What do you dislike about WordPress VIP?** Cost. WordPress VIP might be a bit too expensive for some people. **What problems is WordPress VIP solving and how is that benefiting you?** As a developer, blogger and support engineer, I'm either helping people fix certain WordPress issues, writing about WordPress and introducing WordPress to others. ### 5. very likely I would recommend **Rating:** 4.0/5.0 stars **Reviewed by:** Narek Z. | PHP Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about WordPress VIP?** The performance of VIP is the best, besides, they offer a great support **What do you dislike about WordPress VIP?** As a developer I don't like the "every time push to repo to see changes" working process **What problems is WordPress VIP solving and how is that benefiting you?** Mostly the performance problems with larger websites ### 6. It is complex in the beginning but everyone will get there! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about WordPress VIP?** I like the unlimited opportunities within WordPress and the fact it is accessible to everyone. The community is more than helpful and the culture there is incredible! **What do you dislike about WordPress VIP?** There is not much I dislike. So far I had great experience with WP VIP. **What problems is WordPress VIP solving and how is that benefiting you?** My company is operating as a WP Agency and the customers are all satisfied! I am in the field of CMS responsibilities. ### 7. Great Beginning Tool for Simple Web Needs **Rating:** 3.5/5.0 stars **Reviewed by:** Jenessa M. | Fundraising Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about WordPress VIP?** I was a member of a community foundation that had a very small budget allocated for marketing and design. Wordpress VIP was a great way for us to build up our online presence with a relatively small overhead. We had a basic platform prior to switching to the VIP and found the online support made it worth an additional fee. We also enjoyed the content that was made available through upgrading. **What do you dislike about WordPress VIP?** Many of our frustrations came from a general lack of knowledge in terms of website building, although they offered up follow-up support and reviewed our material for edits, it would have been helpful to have a better starting-off point and initial platform to get building. I was overwhelmed by the tools at my disposal and could have used more guidance. I believe recommended refresh times to keep content fresh would also be a nice touch. **Recommendations to others considering WordPress VIP:** If you have asome intermediate web designers on staff or others with some sort of coding background, this is a great tool to entrust them with. If your budget allows for an outside firm to create a beautiful website, it would save on the hassle and a lot of headache. **What problems is WordPress VIP solving and how is that benefiting you?** Wordpress VIP has helped us maintain a low budget for marketing, while allowing us to still have big impact for our website platform and presence. It also allowed us to bring more traffic to our social media pages through links set up by the support team. ### 8. Editing Mastery **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about WordPress VIP?** The ability to login and work on multiple articles at one time. Saving Drafts is essential when you begin writing self help articles to the knowledge base for a feature that may not be quite finished or is still in the QA stages. Huge time saver versus only having the ability to publish **What do you dislike about WordPress VIP?** At times there's some bugs with the login process and it prompts a password change overtime even though the password I am using is correct. May be my own user error, but I swear it seems like the system doesn't register the old password. **Recommendations to others considering WordPress VIP:** Wordpress allows for great customization, but also has great tools for beginners. Whether you're just starting out or versed in html for customization it works great. **What problems is WordPress VIP solving and how is that benefiting you?** Wordpress Vip allowed our knowledge base creation and current upkeep. Has been a chore to move everything over, but well worth it for customers and knowledge base content creators/editors alike. ### 9. Great experience with WordPress VIP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about WordPress VIP?** The best thing about WordPress VIP is that it combines the premium'ness' that an enterprise level system requires with the simplicity and wide acceptance of WordPress **What do you dislike about WordPress VIP?** Accessibility is one of my major concern. Many of the components of WordPress VIP do not meet WCAG 2.0 AAA standards. Even though AAA is not mandatory it would be great if a premium service like that could be one of the early movers. **Recommendations to others considering WordPress VIP:** Accessibility to WCAG 2.0 AAA should be your next step. **What problems is WordPress VIP solving and how is that benefiting you?** I am creating Websites for my company. One of the major benefits is that I can hire a usual WordPress developer and they can integrate their work to this website seemlessly ### 10. Easy to use and deep flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about WordPress VIP?** I love that they have a huge library of templates you can use to build your site from. It helps you create something unique still when you have a solid foundation to start with. The analytics also work great for tracking things like clicks over time and demographics. **What do you dislike about WordPress VIP?** At first, some things here and there may seem a bit non-intuitive, but once you get the hang of it all even those become no problem. So if your not at all tech savvy it may be a bit daunting at first. **What problems is WordPress VIP solving and how is that benefiting you?** It helped me track how successful certain posts are compared to others. ### 11. Secure & Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Madeline D. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about WordPress VIP?** It is very safe because it requires that all themes and plugins o through mandatory code reviews to ensure that they are secure and performant. Great support staff that specializes in WordPress **What do you dislike about WordPress VIP?** It is expensive for larger/bigger businesses. **Recommendations to others considering WordPress VIP:** Consider the different levels of pricing. **What problems is WordPress VIP solving and how is that benefiting you?** Since I own a small business, value of that web property to my business is small so costs are low. ### 12. Wordpress VIP- Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2018 **What do you like best about WordPress VIP?** Helps ensure that a website is meeting its goals and updates very quickly! **What do you dislike about WordPress VIP?** Updates can sometimes cause delays and "cracks" in the system. **What problems is WordPress VIP solving and how is that benefiting you?** Helps optimize content with SEO terms. ## WordPress VIP Discussions - [What is included in WordPress premium?](https://www.g2.com/discussions/what-is-included-in-wordpress-premium) - 1 comment, 1 upvote - [What is WordPress VIP used for?](https://www.g2.com/discussions/what-is-wordpress-vip-used-for) - 1 comment - [View WordPress VIP pricing details and edition comparison](https://www.g2.com/products/wordpress-vip/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A59%3A05+-0500&secure%5Bsession_id%5D=1f84844d-b5fa-4a4d-8e56-67c13327fe3d&secure%5Btoken%5D=5c0865a847d00afe19dec97a49ffce05c9420cf8ae6091f09103c3ec877e77ec&format=llm_user) ## WordPress VIP Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository - SEO Management - eCommerce Management - Forms Management - Campaign Management - Media Management - Drag & Drop Editor - Audio Editor **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management - Campaign Management - SEO Management - Workflow Management - Template Management **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation - Activity Tracking - Reporting/Analytics **Security** - Backups - Site Monitoring - Two Factor Authentication **Functionality** - Developer Tools - Automation - Website Staging **Publishing** - Automated Publishing - Multi-language - AR/VR Capability **Content Creation** - Content Management **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites - SEO Management - Campaign Management - Metadata Management - Calendar Management - Audio File Management - Asset Lifecycle Management - Content Management - Brand Management - Document Management - Template Management **Site Management** - Cloning - Comments Management - Theme and Plugin Management - Document Management **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Development** - Image Management - Reuseable Content - Unlimited Environments - Form Builder - Web Forms - Customizable Forms - User Management - Workflow Management - Template Management - Compliance Management - Asset Lifecycle Management - Website Management - Document Management - SEO Management - Content Management - Multi-Channel Management - Integrated Development Environment - File Management **Optimization** - ROI Reporting **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Social Media Integration - User, Role, and Access Management - Approval Process Control **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Site Design** - Template Builder - Collaboration Tools **Support** - CMS Variety - Multi-CMS Support - Compliance **Analytics** - Personalization - Content Performance - Interactive Content **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Performance Reports** - Analytics - Client Reports **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction - Social Media Integration **Agentic AI - Headless CMS** - Cross-system Integration - Third-Party Integrations **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integration **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop **Additional Functionality** - AI/Machine Learning - Reporting/Analytics - Collaboration Tools - Image Editing - Website Publishing Options - Chatbot - Content Publishing Options - Text Editing - Access Control - Website Accessibility Tools - Content Delivery - Content Personalization - Configurable Workflow - Generative AI - Alerts/Notifications - Video Editing - AI Copilot - Performance Testing - Activity Monitoring - Multi-Channel Distribution **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Multi-Channel Distribution - Customizable Templates - Customizable Forms - Alerts/Notifications - A/B Testing - Generative AI **Additional Functionality** - A/B Testing - Full Text Search - Two-Factor Authentication - SDKs - Content Publishing Options - Multi-Channel Marketing - Image Editing - API - Content Library - Mobile Access - Reporting/Analytics - AI Copilot - De-Coupled Front & Back Ends - Collaboration Tools - Activity Dashboard - Generative AI - Customizable Templates - Text Editing - Drag & Drop - Rich Text Editor - Scheduling - Tagging - Single Sign On - Configurable Workflow - Categorization/Grouping - Preview Functionality - Multi-Channel Distribution - For Marketers - Version Control - Approval Process Control - Filtering - For Developers - Website Analytics - Role-Based Permissions - Historical Reporting - Access Controls/Permissions - Email Marketing - Loyalty Program - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - Multi-Location - Data Synchronization - Inventory Tracking - Customer Database - Activity Tracking - Multi-Currency - Shopping Cart - Reporting & Statistics - Customer Accounts - Conversion Tracking - CRM - Search/Filter - Barcode/Ticket Scanning - SSL Security - Alerts/Notifications - Secure Login - Document Review - Content Delivery - Customizable Branding - Secure Data Storage - Document Storage - Mobile Capture - Offline Access - Templates - File Sharing - Data Capture and Transfer **Additional Functionality** - Alerts/Notifications - Publish Scheduling - Email Marketing - Content Library - Conversion Tracking - Generative AI - AI Copilot - Social Promotion - Data Visualization - Editorial Calendar - Drag & Drop - Campaign Analytics - Campaign Planning - Multi-Channel Campaigns - Engagement Tracking - Customizable Templates - Reporting & Statistics - Customizable Branding - Categorization/Grouping - Data Import/Export - Filtering - Activity Tracking - Social Media Monitoring ## Top WordPress VIP Alternatives - [WP Engine](https://www.g2.com/products/wp-engine/reviews) - 4.6/5.0 (345 reviews) - [Sanity](https://www.g2.com/products/sanity/reviews) - 4.7/5.0 (911 reviews) - [Pantheon](https://www.g2.com/products/pantheon/reviews) - 4.4/5.0 (588 reviews)