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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

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WordPress.org Reviews (9,379)

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Reviews

WordPress.org Reviews (9,379)

View 9 Video Reviews
4.4
9,379 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its flexibility and ease of use, allowing them to create and customize websites without extensive technical knowledge. The vast ecosystem of plugins and themes enhances its adaptability, making it suitable for various website needs. However, many note that it requires ongoing maintenance and can be overwhelming for beginners.

Pros & Cons

Generated from real user reviews
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IM
Executive - Website Management
Small-Business (50 or fewer emp.)
"Feature-Rich, Flexible, and Effortless to Use"
What do you like best about WordPress.org?

Wordpress.org is packed with features and incredibly flexible. Its easy to use, simple to setup and integrates with any plugin or tool. It offers endless customization options, strong community support and smooth implementation. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

At times, having too many plugins installed can lead to a slower site or even create conflicts between them. Review collected by and hosted on G2.com.

Ronnie N.
RN
Ecommerce Business Owner
Mid-Market (51-1000 emp.)
"Efficient Setup & Campaign Creation with WordPress.org"
What do you like best about WordPress.org?

I find WordPress.org to be incredibly user-friendly, as setting it up for my blog at Majestic Beauty Outlet was not difficult at all. Everything was clearly explained, which made the initial process intuitive, including adding my business email and connecting everything as needed. From the outset, WordPress.org has promoted my niche effectively and has been instrumental in creating more visibility and promotions for my website. The platform’s capability of organizing blog posts, creating titles, and facilitating campaign creation has significantly benefited my content strategy and ensured my concepts are clearly understood. I appreciate its unique and creative approach, which is why I would rate it a 10 for its comprehensive support in managing my blog. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

I think connecting WordPress.org to Google Business and more platforms could enhance its functionality and integration capabilities. Review collected by and hosted on G2.com.

Gaurav  B.
GB
Assistant Manager
Computer Hardware
Mid-Market (51-1000 emp.)
"Sharing My Daily Experience with WordPress.org"
What do you like best about WordPress.org?

WordPress.org is a robust platform that I have relied on to create internal project sites and oversee team content. What stands out to me most is its remarkable flexibility. Since it is open source, I am able to tailor every aspect, from the layout to the features, by utilizing various plugins and themes. Additionally, its great dashboard allows for swift and straightforward content updates, even for those without extensive technical expertise. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Maintaining WordPress.org can be somewhat time-consuming, particularly because of the frequent plugin updates and the occasional compatibility problems that arise. Security is an ongoing concern that needs regular vigilance, and customizing themes usually requires some coding skills. Review collected by and hosted on G2.com.

Diego A.
DA
Real Estate Agent
Small-Business (50 or fewer emp.)
"The most flexible and powerful platform to build any type of website"
What do you like best about WordPress.org?

What I like most about WordPress.org is its flexibility to create anything from personal blogs to complex e-commerce or membership platforms. The wide range of plugins and themes makes it possible to customize almost every aspect without coding, while still giving developers full freedom to build custom functionality. Its huge and active community ensures constant updates, tutorials, and forum support. Plus, being open source means you have full control over your site and your data, without depending on a closed platform. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The same flexibility can also be a drawback — if not managed properly, the site can become slow or insecure due to outdated or incompatible plugins. It requires regular technical maintenance, and for larger projects, you may need to optimize hosting and security. There’s also a bit of a learning curve for users who have never managed a CMS before. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Small-Business (50 or fewer emp.)
"Ultimate Flexibility"
What do you like best about WordPress.org?

What I appreciate most about WordPress is the freedom and control it offers. I can completely customize my site without being limited by platform restrictions—whether that's selecting my own hosting, installing any themes or plugins I choose, or directly editing the code when I need more advanced functionality. It truly feels like I own my website, rather than just renting space on another platform. This flexibility makes it much easier to scale, add new features, and design everything exactly as I imagine. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The main drawback of WordPress is that its flexibility also means you take on more responsibility. Because it’s self-hosted, you’re in charge of managing updates, backups, security, and site speed, unless you hire someone to handle these tasks. For beginners, the learning curve can be CONFUSING when dealing with plugins or custom code. If something goes wrong, there’s no built-in support team to help—you’re left to troubleshoot issues yourself or search through forums for solutions. This can feel overwhelming if you don’t already have a technical background. Review collected by and hosted on G2.com.

Verified User in Sports
US
Small-Business (50 or fewer emp.)
"Easy Integration and SEO Make WordPress a Standout Choice"
What do you like best about WordPress.org?

WordPress is easy to use and can be integrated with many other apps like EventBrite. It also allows SEO functionalities. As there are so many companies using, it is easy to find tips, videos, tutorials and forums for any questions you might have. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

In the beginning, it can be a little complicated and not so intuitive to use. There are no drag-and-drop options, and to build the pages you have to preview to check the changes. I also find that the way the blocks are structured, somentimes you can't find the option that really fits your website best. Review collected by and hosted on G2.com.

Luca P.
LP
✅ CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Complete CMS - .org != .com"
What do you like best about WordPress.org?

WordPress.org (!= .com) represents the open-source foundation for building professional websites with complete creative and technical control. This self-hosted CMS delivers enterprise-level functionality while maintaining accessibility for users across all skill levels.

✅ Unlimited Customization Framework

WordPress.org provides unrestricted access to themes, plugins, and code modifications. The platform supports over 60,000 plugins and 7,400+ themes, enabling comprehensive site functionality from basic blogs to complex eCommerce platforms. The theme system allows installation of any design template or custom development with complete CSS and PHP access.

✅ Robust Plugin Ecosystem

The extensive plugin architecture extends core functionality through specialized tools for SEO optimization, security hardening, performance enhancement, and user management. Popular solutions include Wordfence for security scanning and firewall protection, WP-Optimize for caching and database optimization, and comprehensive frameworks supporting custom post types and taxonomies.

✅ Complete Data Ownership

Self-hosted installations grant full control over website content, database access, and server configuration. Users maintain ownership of all digital assets without third-party restrictions on content management, monetization strategies, or platform migration capabilities.

✅ Advanced Developer Tools

The WordPress core provides extensive APIs, hooks, and filters enabling sophisticated customizations. Developers access REST API functionality, custom content type creation, database management, and application framework capabilities for building complex web applications beyond traditional CMS requirements.

✅ Performance Control Capabilities

Self-hosting enables complete optimization control through caching plugins, CDN integration, and server configuration adjustments. Advanced performance tools support image optimization, minification, database cleanup, and preloading mechanisms for superior loading speeds.

✅ Professional User Management System

WordPress.org implements granular role-based permissions across six user levels from Super Admin to Subscriber. This capability supports team collaboration, content workflow management, and secure access control for multi-contributor environments. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Security Vulnerability Management

The platform’s popularity creates attractive targets for malicious attacks, requiring vigilant security monitoring and regular updates. Without proper security plugins and configurations, sites face risks from brute force attacks, malware infections, and outdated software vulnerabilities. Review collected by and hosted on G2.com.

DP
Team Lead
Small-Business (50 or fewer emp.)
"Unmatched Flexibility and Customization with Outstanding Community Support"
What do you like best about WordPress.org?

What I appreciate most about wordpress.org is its flexibility and the vast selection of plugins and themes available. Customizing the platform is straightforward, even for those without coding experience, and the community support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Plugins can sometimes interfere with one another, leading to broken features on the site. Review collected by and hosted on G2.com.

tabatha f.
TF
Notary Public
Computer Software
Small-Business (50 or fewer emp.)
"Flexible, No-Code Platform with Powerful Customization and Insights"
What do you like best about WordPress.org?

I appreciate the availability of plugins, as well as the flexibility to work without any coding requirements or, if needed, to access full code options. There are also numerous ways to customize and set up Google Analytics, along with SEO features and insights, which I find very useful. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The price for a professional account feels a bit steep. And the options state costing a lot. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Why WordPress Was the Perfect Choice for Building Our Website"
What do you like best about WordPress.org?

When we set out to build our platform, we needed a CMS that was flexible, scalable, and SEO-friendly—and WordPress checked all the boxes.

WordPress made it incredibly easy to manage dynamic content like advisor listings, service pages, and location-based SEO entries. With the support of plugins like Yoast SEO, Advanced Custom Fields (ACF), and Elementor, we were able to customize every aspect of the website without writing complex code from scratch.

The multisite functionality was another major plus, especially for projects involving repeatable templates across different regions or clients. It allowed us to scale fast while keeping content structured and easy to update.

Performance-wise, with the help of caching tools like WP Rocket and LiteSpeed Cache, the site loads fast—even with hundreds of pages.

From design to deployment, WordPress proved to be an incredibly powerful platform, especially for content-heavy and directory-based websites like ours. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

While WordPress.org is incredibly powerful and flexible, there are a few drawbacks we've encountered:

Plugin Dependency – Many essential features require third-party plugins, which can lead to bloat, compatibility issues, or even security vulnerabilities if not maintained properly.

Performance Optimization Needs Manual Effort – Out of the box, WordPress isn’t the fastest CMS. It takes careful optimization (caching, image compression, minification) to ensure top-tier performance.

Security Responsibility Falls on You – With great flexibility comes responsibility. Unlike hosted platforms, WordPress.org requires you to manage your own backups, updates, firewalls, and malware protection.

Steep Learning Curve for Advanced Customization – For beginners, making heavy design or functional changes (like custom themes or CPTs) often requires coding knowledge or developer help.

Admin Panel Can Get Cluttered – Especially when many plugins are installed, the backend dashboard can become cluttered with menus and notifications, impacting usability. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

9%

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WordPress.org Features
Content Authoring
Rich Text Editor
Plug-ins/Widgets/Apps
Breadth of Pre-Built Templates
Mobile
Branding/Themes
User Community
SEO
Flexible Navigation Structures
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WordPress.org