DV

Darryl V.

Consortium Services Manager

Small-Business (50 or fewer emp.)

5/7/2020

"Great product, subpar customer service"

4.5/5

What do you like best about WordFly?

Wordfly lets you create beautiful templates and easily automate emails. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

I have never had a good experience with their support/customer service. Review collected by and hosted on G2.com.

NP

Nilesh P.

Founder

Small-Business (50 or fewer emp.)

5/27/2020

"I am very much likely to proceed with the service they offer."

4/5

What do you like best about WordFly?

Their Pricing is Good and the best part is you only for what you send and nothing more. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

Not sure about that but will always love it over Mailchimp Review collected by and hosted on G2.com.

AM

Ana M.

Marketing Analyst

Insurance

Enterprise (> 1000 emp.)

9/19/2019

"Wordfly is excellent for email and SMS marketing"

4.5/5

What do you like best about WordFly?

Your user interface is very comfortable, and besides entering your contacts or potential interest in your products, it is very easy to do what will allow you to share different campaigns with different clients accurately. When you ensure everything is in order to send the emails, you can constantly monitor these emails and the interaction they receive. Mailchimp will be responsible for informing you who and how many people viewed the information, sometimes saw the link, and when clients ignored the email. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

It's a bit difficult to customize to your liking. It's much more organized than MailChimp. However, I appreciate the clean and "rigid" format it provides. Review collected by and hosted on G2.com.

Recommendations to others considering WordFly:

WordFly does not have ads, which is a great advantage, because I feel that now programs spam their logos everywhere and in places where they are not needed, and WordFly does not do this to you. Review collected by and hosted on G2.com.

What problems is WordFly solving and how is that benefiting you?

The benefits would include editing HTML code, as well as the text converter. They have spam tests throughout the program. I like that you can view the inbox from several different perspectives. Review collected by and hosted on G2.com.

EA

Verified User in Animation

Small-Business (50 or fewer emp.)

9/19/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Worth"

3.5/5

What do you like best about WordFly?

WordFly is a friendly do-it-yourself digital communication platform that connects you to your customers.you like your team and collaborate with smart and talented clients, conditions are perfect for creating a great web app. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

Sometimes WordFly lags a little bit or is slow to load, but that could be just general internet connections issues. Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

4/19/2019

"Straight Forward and Easy to Use"

4/5

What do you like best about WordFly?

It’s a great way to mass email a message via our marketing and development department. Whether it’s to inform about shows or our annual campaigns, it's an easy way to send something out that looks really put together. It's a lot more organizational friendly than MailChimp. MailChimp is for smaller organizations in my eyes and I feel like WordFly, as we work with it through Tessitura, is better for our larger scale organization. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

It is a bit hard to customize in your own way. It's way more organized than MailChimp, but that leaves you with not much "free" control that you can have. Though, I appreciate its neat and 'rigid' format that it provides! Sometimes it is a bit hard to work with companies logos and addressing them correctly for our event invites. They look disproportionate via mobile view and it's tricky to get them aligned correctly. Review collected by and hosted on G2.com.

Recommendations to others considering WordFly:

If you work at a large organization, I would recommend you to use WordFly. Lots of more options than the other mass mail services. Especially if you use Tessitura, it's a great way to link all your contact information for the mass mailing. Review collected by and hosted on G2.com.

What problems is WordFly solving and how is that benefiting you?

Sometimes we need to mass email 2,000+ patrons and we can do it all at once with WordFly. We benefit from the stats that WordFly gives us (bounce backs, who opened, who clicked, who looked at the whole email, etc) and we take those stats into consideration for our next email. Review collected by and hosted on G2.com.

IC

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

3/27/2019

"Customization at its finest!"

4/5

What do you like best about WordFly?

Wordfly let's me use dynamic content to display text, images, or other elements based on our customer's interests, actions, or location. It's much more personalized so the customer feels like we are taking more individualized time to get to know their likes and needs. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

Not a huge fan of the layout to be honest Review collected by and hosted on G2.com.

Recommendations to others considering WordFly:

WordFly does not have any ads which is a huge plus because I feel like programs now spam their logo all over and it's in places that they aren't necessary and wordfly doesn't do that to you. Review collected by and hosted on G2.com.

What problems is WordFly solving and how is that benefiting you?

No problems. Benefits would include HTML code editing, as well as to text converter. They have spam testing throughout the program. I like that you can preview the inbox from several different outlooks Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/21/2019

"User friendly"

4/5

What do you like best about WordFly?

It is very easy to use and is quite business friendly. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

The mobile version needs more work. It was not fast in response. Review collected by and hosted on G2.com.

UP

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

4/18/2019

"Great Email Platform for Arts Marketers"

4/5

What do you like best about WordFly?

It integrates with our ticketing system, many other email service providers do not. It's also fairly simple to use. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

It could be more streamlined. The process for us to access and edit subscribers isn't intuitive. It could be because of the integration with our ticketing system though. Review collected by and hosted on G2.com.

UM

Verified User in Museums and Institutions

Mid-Market (51-1000 emp.)

4/18/2019

"Versatile and integrates well with tessitura"

4/5

What do you like best about WordFly?

Dynamic blocks, ability to pull lists from tessitura, reports. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

I wish we could have multiple browsers. There are too many bugs - sometime the text looks really big in editor or the color doesn't appear right in an email. Review collected by and hosted on G2.com.

Recommendations to others considering WordFly:

It's good but has more options for customization which inherently makes it less user-friendly. Review collected by and hosted on G2.com.

What problems is WordFly solving and how is that benefiting you?

Mailchimp shut down our account because we were creating new lists for invitations. Wordfly makes this easier. Review collected by and hosted on G2.com.

HY

Henry Y.

1/16/2019

"Not bad, but difficult if you don't know how to code"

3.5/5

What do you like best about WordFly?

The layout looks clean. Using it is somewhat intuitive after the completing initial setup and templates. The social icons are nice. Ability to copy templates is helpful. The drag and drop feature is a nice start. Review collected by and hosted on G2.com.

What do you dislike about WordFly?

Requires coding knowledge may discourage beginner users. The HTML and CSS elements require finessing and seem to get jumbled up easily. Review collected by and hosted on G2.com.

Recommendations to others considering WordFly:

Try it out before you commit. Review collected by and hosted on G2.com.

What problems is WordFly solving and how is that benefiting you?

WordFly syncs with Tessitura, our CRM. We use it for email blasts, auto membership renewal notifications, and donation receipts. Aside from the automation, the ability to create email lists out of the CRM is helpful. Review collected by and hosted on G2.com.