Woopra Reviews & Product Details

The possibility of knowing exactly what users do on my website, by name, email and being able to trace the entire flow of events until they reach the purchase Review collected by and hosted on G2.com.

The truth is that I would like it to have integration with more applications and I think that the cost of all its functions for someone who is just starting out is quite expensive I would like there to be some plans a little more accessible since $ 1000 USD can be something quite expensive for a small business Review collected by and hosted on G2.com.

I am satisfied customer of Woopra that aims in providing end to end solution for my entire customer journey, I appreciate its simple mode of operation for handling the complex SQL queries. Now I have the better idea about the overall processes that are carried out in my sales, marketing and product publishing department and this is all due to the custom tracking and analytical reports that provide me the whole view about the customer journeys, trends, and segmentation. Overall this product is helping me effectively in various ways. Review collected by and hosted on G2.com.

Couple of time I have came across issues like bug involvement, which risks the transparency and makes the process in convenient. Further with the passage of time the application starts to operate slowly, especially the loading of the reports becomes time consuming. Review collected by and hosted on G2.com.

I set up a custom dashboard for myself in less than 10 minutes. It is broken down to the individual person level so you can really see what each user is doing. Very efficient when it comes to monitoring clients, it is a good tool to understand their requirements and priorities. Review collected by and hosted on G2.com.

It can be a bit tricky to get the most out of the product. It is often difficult for beginners to understand and operate. However I think it's very good Review collected by and hosted on G2.com.

Woopra offers good analytics services for a decent amount of price, and the first time I tried it, it didn't let me down. Customer information is valuable, and knowing how customers react to our website is important in all ways related to our business, so I use Woopra to keep track of it. The UI is pretty, and has undergo multiple updates along the years, making it more accessible over the time and adding more helpful features to the interface. I like how all customer information is organized individually, or even in groups if I want it that way.

Understanding analytics with Woopra is easy and simple, with the data being delivered in real time and the reports being as clear as possible to ensure a quick process. Review collected by and hosted on G2.com.

I tried the mobile app a few times but noticed that it's not as reliable as the web app, so I don't use it. I think an improvement of the program in multiple devices should be done so I can use it no matter where I am. Review collected by and hosted on G2.com.

It is best tool for direct interaction with clients and solving there problems.we can make costum dashboard in few simple steps.and much more Review collected by and hosted on G2.com.

User interface is not easy for new team members but after few training they are able to use it well Review collected by and hosted on G2.com.

Woopra can be the single source of truth to store and analyze everything a customer has done. Custom schemas make it possible to let the system work with any data you have - a lot better than trying to cram everything into a Google Analytics event, which has limited structure and no ability to add extra data. It's easy to look into what an individual user has done in real time, even across multiple systems (due to Woopra's many integrations). Review collected by and hosted on G2.com.

Price. Since we began using Woopra in 2011, the price has gone up drastically, but the same is true with other similar tools. Luckily, Woopra grandfathered existing users in to older pricing when the increased their prices, so they are looking out for their most loyal customers. Woopra's action-based pricing can add up if you aren't careful since putting users into cohorts and updating user profiles also creates actions. Although there's a free plan, the next step up is a big increase from nothing, at $999 / month. Review collected by and hosted on G2.com.

Woopra satisfies our need to capture all of our users' actions and segmentify our readers according to their behaviors. What to do with the data is all up to us! Review collected by and hosted on G2.com.

I'd complain about the user interface but the new UI fulfills our expectations well enough. Review collected by and hosted on G2.com.

Woopra is and will be a great tool for tracking the information I need. It make an immediate search of the profiles of all our clients including all their important information, in this way we know in detail with whom we interact in order to find the appropriate way to meet each of their needs. It reflects all the data obtained to be able to detail them at a glance, in an organized and exact way. Thanks to this functionality I can take actions in my company, quickly and efficiently, according to what I detail and analyze, always following and listening to all our clients. The user interface is dynamic and truthful, it helps to always carry out an organized and efficient work, with the help of quite complete tools, detailed reports and an intuitive function that makes everything much easier. Review collected by and hosted on G2.com.

It has an endless nuber of tools with incredible functionalities, which fulfillin detail all the requirements that I need to fulfill all my work, monitoring of the informations, detailes reports, development of the intuitive and fluid system, it has a minimum margin of error ad is always on time to offer everything I need. All my work team was perfectly coupled to the Woopra system, it makes our job development much simpler. Review collected by and hosted on G2.com.

This program integrates perfectly with the data required from companies, also allows me to make reports or files of customers and meet their doubts or needs, all the pile of data information that compiles woopra is important because it facilitates much customer service, something that increases our prestige. Review collected by and hosted on G2.com.

You can see that it really is a great application and has many options to integrate and visualize data for the best view of customers but the interface used lacks a menu that is intuitive, but when you start to use you realize that it is very useful. Review collected by and hosted on G2.com.

The many integrations that Woopra offers allow us to see just about every single event that can occur on our website. Review collected by and hosted on G2.com.

There are some reports, like Trends, that are hard to implement specific time frames. For example, you may be looking at how many trials have happened on a certain page, but if you're using the Trends report, it's possible that these numbers may be different a month after the first time you looked at it (regardless of when you set the time frame). I've talked with support about it before and it seems to just be with this specific report type though. Review collected by and hosted on G2.com.

I appreciate Woopra's social design, which is visually appealing for everyone. It allows for tracking people in particular groups using the prompts in Google Tag Manager and to set specific actions, instead of only displaying aggregates. If you want to define a particular segment you want to highlight to your clients, Woopra will make this happen in a breeze. Also, Woopra's learning curve is low and you can use its first free version, which will offer you everything you need to expand. Of course, Woopra provides really strong ready-to-use statistics that tend to be very useful for analysis. The setup of events is really simple and can be triggered at a client and server level. Review collected by and hosted on G2.com.

Although I like Woopra's UI, I think it should be improved in order to boost the user experience in general. Also, I don't know if this is a Woopra flaw or safety switch, but almost every search queries I make on web browsers end up in encryption. Review collected by and hosted on G2.com.

Woopra has the most scalable integration of every web analytics solution, that are way superior than Salesforce and Marketo and are by far the most valuable, although we don't take advantage of many if the integration it offers. Many of the functions are included in the trial version, so there is no need to hesitate on spending the next rate as we get a benefit until our company had proven to be profitable. It provides a very good view of the entire page load, the UI is certainly the best possible, as it is provided by a central live display board. Review collected by and hosted on G2.com.

I have found some errors in the report format that make filtering or other reports-related actions harder. Also, Woopra's browser is fine, but the computer program is sometimes much simpler to use. This is because in the online version the pages run slow, and requires longer than planned for a different view to load, which could probably improve. Review collected by and hosted on G2.com.

The information provided by Woopra is analyzable from the internet as well as mobile devices. Woopra displays fantastically the tools that our guests are using. Also, I love the ability of Woopra to indicate where a client is located geographically. You may ask the Woopra Customer Service when you have any question and in matter of minutes, they will provide you with the most useful answers. Review collected by and hosted on G2.com.

Comprehending all the tools and learning how they operate may take some time if you don't have experience with these kinds of tools. This isn't an application to be used as a blocker as it just isn't clear on this aspect. I would like that Woopra could track potential customers that have been assigned in a marketing plan. Review collected by and hosted on G2.com.

Woopra is very easy to access. I really appreciated the introduction of Appconnect from third parties, which has allowed me to handle details in my selection of segments, to create specific reports and user profiles and to gather data from channels, mainly from Helpdesk and chat. Review collected by and hosted on G2.com.

I personally think the UI may need some updates. Sometimes, in some events a collection of actions or the mixture of filters are hard to process. In general, it's very tough to do anything without programmers and to upload detailed user-level files with data collected. If Woopra required us to connect to the PPC and check campaigns, it would be helpful. Review collected by and hosted on G2.com.

Woopra operates very quick and with a smooth design, I really like the way it looks. Even for non-expert customers, it is simple to operate and it is safe, opposed to other software that regularly seemed to lose some incidents (I say this for experience). The deployment capabilities, the billing pipeline and CRM integrations of this software are outstanding characteristics that are way over Marketo and even Salesforce. Review collected by and hosted on G2.com.

Control board should be more interactive. Although it provides some real-time analysis data, sometimes I was not sure if everything was updated properly, as I don't find the right way to check this. Review collected by and hosted on G2.com.

The integration of CRMs like Marketo and Salesforse is very useful and very important. In addition, I can create reports on customer behavior and I like data collection. Woopra is a product with great capabilities for the precise collection of data that allows us to have a better view of customer behavior, which allows us to greatly improve. Review collected by and hosted on G2.com.

The only flaw that I can find in Woopra is that it is not very intuitive, they must improve the way of expressing the information in order to perform better analyzes. Review collected by and hosted on G2.com.

We love this software, because we detail every aspect that our client thinks of us and encourages us to develop new strategies to improve our organization. It also has very good options to meet the needs of customers. We are delighted because it is easy to use and also has a free trial to perform actions that improve the way customers see us. Review collected by and hosted on G2.com.

We have not thought about the negative aspects of this software because we have not seen them. This software is excellent, because we increase our sales and we are better known because Woopra's strategies are excellent. If at any time this software fails, we will quickly contact the technical support agents. Review collected by and hosted on G2.com.

I like this software because it generates a lot of confidence when it comes to tracking all the clients that visit the website of our company and, therefore, we can know which ones are happy with our services and those that do not, I can make a strategy to convince them , Woopra has an interface very adapted to our needs, it also has very innovative options to connect in real time with our clients and thanks to that we can position ourselves as the number one in the market. Review collected by and hosted on G2.com.

Honestly, Woopra is not so easy to use, since it has some complicated options to learn to use it immediately, but after that time its use is perfected and it is worth trying, since it is possible to perform an analysis of all the Customers that Visit our platform and develop new strategies to attract new customers. Apart from its use, we have nothing negative to say about Woopra, because it has a very good support service that always responds when we need it. Review collected by and hosted on G2.com.

What I love about Woopra is that it makes me a detective of users. I can take a closer look at the interactions they have on my website. But it's not just a click, it allows me to know all the activities since the moment they log in and archive them for future searches. I also like to receive notifications about what users do on the web, especially to purchase my products. And I can't let go of the interface that Woopra gives away. It is very comfortable and visually pleasing, offering me a professional and ambitious experience in digital marketing. Review collected by and hosted on G2.com.

The disadvantage I have with Woopra is the monetary investment that forces me to make for the service. The cheapest plan is not something basically cheap for me. And one tool that does not offer me are heatmaps, which represents a very useful alternative. Review collected by and hosted on G2.com.

From my perspective, Woopra has become my number one tool for finding tracking solutions, to monitor each of our clients, to always know their needs and priorities. I distribute each result and organize them in a group and individual way in an excellent way, reflecting in detail all the important information.

It analyze and study exactly every minimum detail, quickly and efficiently, with just a few steps, obtaining the profile of the user I was looking for with all the data I need to know, with this determining information I can make decisions based on each opinion.

The interface is creative, it facilitates commissioning and efficient work, it is an intuitive tool with everything I need. Every aspect of Woopra highlights it and helps everything we need to do quickly, with complete and detailed reports, in real time and with good customer service. Review collected by and hosted on G2.com.

I have studied in detail each feature that the software has provided me and I certainly cannot find something that bothers me, it works correctly, the reports are complete and in real time, it works smoothly and intuitively, I cannot ask for more! It is a familiar tool, it has adapted to my work quite comfortably without presenting any problems. Review collected by and hosted on G2.com.

Woopra is a product that helps improve business processes, improve decision making, create operational efficiencies and thanks to its JavaScript code developers are able to insert it into the web application. The integration of CRM is very helpful and very important for the company, thanks to Salesforce. Another positive quality of Woopra is technical support (they never leave us alone and are always helpful). Review collected by and hosted on G2.com.

It is necessary that Woopra offers us a set of stronger and more specific characteristics for certain work environments. Review collected by and hosted on G2.com.

The best thing about woopra is that it provides all the features together. ALL the 3 features with end goal to attract customer is provided.

1. Unify data and check for potential customers.

2. Analysis the behavior of all potential detected customers and tracking their all activities and behavior.

3. Attract the customer, by throwing best offer or advertising again and again.

Basically the end goal is to increase the sale of product. Customer is ultimate buyer, so we need all these three activities together to improve our product sales graph . Review collected by and hosted on G2.com.

The thing which i particularly dislike about this tool is that, it does not helps in identifying the customer region of interest. It just track user activities but does not convert tracking knowledge in to useful information.

The other major thing is it does not modify the customer behavior by showing alternative things and offers. it just go with the flow of information.

The space and processing complexity is little high, need improvement. Review collected by and hosted on G2.com.

It contributes with the detailed and specific monitoring of each one of the clients, in this way we make sure to obtain the vital and essential information of each one of them. With these data we can develop studies and reports that allow us to significantly improve our product. On the other hand, it is an indispensable tool for the management of projects that facilitates the handling of information on a large scale. Review collected by and hosted on G2.com.

In general, it is a good software that in general its functions have understood my work well. However, we need tools that automate the work and an interface that is easier to administer. However, it has an excellent function. Review collected by and hosted on G2.com.