Woopra Reviews & Product Details

It is the number one tool to find tracking solutions, it allows direct interaction with the client, it also keeps us attentive and informed of everything our clients do on our website, it has also helped us and improved all aspects of our marketing strategies , it is a great tool to analyze data, it also allows your software to track the visitors who come to your website and their behavior, it also provides reports with valuable data that allow us to know the position of users, it is easy to configure and deliver complete documentation. Review collected by and hosted on G2.com.

I still have not found something that works wrong with this platform, everything is very well designed with excellent functions to help make a better follow-up. Review collected by and hosted on G2.com.

The possibility of knowing exactly what users do on my website, by name, email and being able to trace the entire flow of events until they reach the purchase Review collected by and hosted on G2.com.

The truth is that I would like it to have integration with more applications and I think that the cost of all its functions for someone who is just starting out is quite expensive I would like there to be some plans a little more accessible since $ 1000 USD can be something quite expensive for a small business Review collected by and hosted on G2.com.

I am satisfied customer of Woopra that aims in providing end to end solution for my entire customer journey, I appreciate its simple mode of operation for handling the complex SQL queries. Now I have the better idea about the overall processes that are carried out in my sales, marketing and product publishing department and this is all due to the custom tracking and analytical reports that provide me the whole view about the customer journeys, trends, and segmentation. Overall this product is helping me effectively in various ways. Review collected by and hosted on G2.com.

Couple of time I have came across issues like bug involvement, which risks the transparency and makes the process in convenient. Further with the passage of time the application starts to operate slowly, especially the loading of the reports becomes time consuming. Review collected by and hosted on G2.com.

I set up a custom dashboard for myself in less than 10 minutes. It is broken down to the individual person level so you can really see what each user is doing. Very efficient when it comes to monitoring clients, it is a good tool to understand their requirements and priorities. Review collected by and hosted on G2.com.

It can be a bit tricky to get the most out of the product. It is often difficult for beginners to understand and operate. However I think it's very good Review collected by and hosted on G2.com.

One of the best things I like about Woopra is its ability to store all clients’ history, which enables me to track any process, now I engage my customers in an effective manner through its automated tools that help me to answer any of their query in real time. I would say Woorpa has rectified all its errors was we have to encounter in the beginning. Review collected by and hosted on G2.com.

It is an efficient tool for interaction with others. The visualization of the application is not appealing I wish that a simpler version could replace it soon. Moreover I would say this tool has been reformed now because it has introduced us new and advanced features. Review collected by and hosted on G2.com.

This platform is simple to operate and safe, it is a product with great capabilities for the accurate collection of data, it allows an in-depth analysis of vital information, it also allows to have a complete monitoring and control of user interactions, it also offers metrics of the interaction of users with our website, it also offers a monitoring of our clients in real time, it is a very complete user analysis tool. Review collected by and hosted on G2.com.

I have not had any problems with this software, it is easy to use and understand, it also has good features that help to have a better control of the product. Review collected by and hosted on G2.com.

Woopra offers good analytics services for a decent amount of price, and the first time I tried it, it didn't let me down. Customer information is valuable, and knowing how customers react to our website is important in all ways related to our business, so I use Woopra to keep track of it. The UI is pretty, and has undergo multiple updates along the years, making it more accessible over the time and adding more helpful features to the interface. I like how all customer information is organized individually, or even in groups if I want it that way.

Understanding analytics with Woopra is easy and simple, with the data being delivered in real time and the reports being as clear as possible to ensure a quick process. Review collected by and hosted on G2.com.

I tried the mobile app a few times but noticed that it's not as reliable as the web app, so I don't use it. I think an improvement of the program in multiple devices should be done so I can use it no matter where I am. Review collected by and hosted on G2.com.

It is best tool for direct interaction with clients and solving there problems.we can make costum dashboard in few simple steps.and much more Review collected by and hosted on G2.com.

User interface is not easy for new team members but after few training they are able to use it well Review collected by and hosted on G2.com.

Woopra can be the single source of truth to store and analyze everything a customer has done. Custom schemas make it possible to let the system work with any data you have - a lot better than trying to cram everything into a Google Analytics event, which has limited structure and no ability to add extra data. It's easy to look into what an individual user has done in real time, even across multiple systems (due to Woopra's many integrations). Review collected by and hosted on G2.com.

Price. Since we began using Woopra in 2011, the price has gone up drastically, but the same is true with other similar tools. Luckily, Woopra grandfathered existing users in to older pricing when the increased their prices, so they are looking out for their most loyal customers. Woopra's action-based pricing can add up if you aren't careful since putting users into cohorts and updating user profiles also creates actions. Although there's a free plan, the next step up is a big increase from nothing, at $999 / month. Review collected by and hosted on G2.com.

Woopra satisfies our need to capture all of our users' actions and segmentify our readers according to their behaviors. What to do with the data is all up to us! Review collected by and hosted on G2.com.

I'd complain about the user interface but the new UI fulfills our expectations well enough. Review collected by and hosted on G2.com.

I like the granular visibility of individual visitors to my site. Review collected by and hosted on G2.com.

Some of the reports can be a bit difficult to customize, and the site isn't always as intuitive as I might hope. Also, the pricing is simply beyond reach for small users. It would be great if the pricing somehow were scaled. Review collected by and hosted on G2.com.

We feel like we have a clear picture about the attribution and the journey of the leads we are generating which leads us to invest in the right marketing channels. Review collected by and hosted on G2.com.

For some reason that I couldn't figure out why, sometimes some of the leads don't appear on Woopra. Also there is room to improve the UX. Review collected by and hosted on G2.com.

Woopra is and will be a great tool for tracking the information I need. It make an immediate search of the profiles of all our clients including all their important information, in this way we know in detail with whom we interact in order to find the appropriate way to meet each of their needs. It reflects all the data obtained to be able to detail them at a glance, in an organized and exact way. Thanks to this functionality I can take actions in my company, quickly and efficiently, according to what I detail and analyze, always following and listening to all our clients. The user interface is dynamic and truthful, it helps to always carry out an organized and efficient work, with the help of quite complete tools, detailed reports and an intuitive function that makes everything much easier. Review collected by and hosted on G2.com.

It has an endless nuber of tools with incredible functionalities, which fulfillin detail all the requirements that I need to fulfill all my work, monitoring of the informations, detailes reports, development of the intuitive and fluid system, it has a minimum margin of error ad is always on time to offer everything I need. All my work team was perfectly coupled to the Woopra system, it makes our job development much simpler. Review collected by and hosted on G2.com.

Website users will be analyzed in groups, geolocation tracking helps us to link users to the right webpage and we can organize for the clients a better experience - selling options can be improved. Review collected by and hosted on G2.com.

The overview of today shows trends that doesn't matter if we set it as a monthly statistic is it much better. Live events will be logged after every single change of the webpage, to keep a real data statistic would it be better that the system take notice that there was just a little modification. Review collected by and hosted on G2.com.

Very nice product, lot of features are there , user friendly Review collected by and hosted on G2.com.

Customization is not there , varieties. Are missing , appreances or visualization are not effective Review collected by and hosted on G2.com.

This program integrates perfectly with the data required from companies, also allows me to make reports or files of customers and meet their doubts or needs, all the pile of data information that compiles woopra is important because it facilitates much customer service, something that increases our prestige. Review collected by and hosted on G2.com.

You can see that it really is a great application and has many options to integrate and visualize data for the best view of customers but the interface used lacks a menu that is intuitive, but when you start to use you realize that it is very useful. Review collected by and hosted on G2.com.

The best thing is that I can identify the user that came through my link using custom URL like bizamps.com/?wv_name=Akshat

For every person, I send an email to, with such customization. I get a ping when they come on the site and I can reach out to them at that particular time.

Slack and email integration is awesome. Review collected by and hosted on G2.com.

Automation of visitors notification to slack with a certain condition is not free. It's actually very expensive for a small business.

It does integrate with Hubspot on contact level but not on the cookie level, otherwise that would be awesome Review collected by and hosted on G2.com.

The many integrations that Woopra offers allow us to see just about every single event that can occur on our website. Review collected by and hosted on G2.com.

There are some reports, like Trends, that are hard to implement specific time frames. For example, you may be looking at how many trials have happened on a certain page, but if you're using the Trends report, it's possible that these numbers may be different a month after the first time you looked at it (regardless of when you set the time frame). I've talked with support about it before and it seems to just be with this specific report type though. Review collected by and hosted on G2.com.

I appreciate Woopra's social design, which is visually appealing for everyone. It allows for tracking people in particular groups using the prompts in Google Tag Manager and to set specific actions, instead of only displaying aggregates. If you want to define a particular segment you want to highlight to your clients, Woopra will make this happen in a breeze. Also, Woopra's learning curve is low and you can use its first free version, which will offer you everything you need to expand. Of course, Woopra provides really strong ready-to-use statistics that tend to be very useful for analysis. The setup of events is really simple and can be triggered at a client and server level. Review collected by and hosted on G2.com.

Although I like Woopra's UI, I think it should be improved in order to boost the user experience in general. Also, I don't know if this is a Woopra flaw or safety switch, but almost every search queries I make on web browsers end up in encryption. Review collected by and hosted on G2.com.

Woopra has the most scalable integration of every web analytics solution, that are way superior than Salesforce and Marketo and are by far the most valuable, although we don't take advantage of many if the integration it offers. Many of the functions are included in the trial version, so there is no need to hesitate on spending the next rate as we get a benefit until our company had proven to be profitable. It provides a very good view of the entire page load, the UI is certainly the best possible, as it is provided by a central live display board. Review collected by and hosted on G2.com.

I have found some errors in the report format that make filtering or other reports-related actions harder. Also, Woopra's browser is fine, but the computer program is sometimes much simpler to use. This is because in the online version the pages run slow, and requires longer than planned for a different view to load, which could probably improve. Review collected by and hosted on G2.com.

The information provided by Woopra is analyzable from the internet as well as mobile devices. Woopra displays fantastically the tools that our guests are using. Also, I love the ability of Woopra to indicate where a client is located geographically. You may ask the Woopra Customer Service when you have any question and in matter of minutes, they will provide you with the most useful answers. Review collected by and hosted on G2.com.

Comprehending all the tools and learning how they operate may take some time if you don't have experience with these kinds of tools. This isn't an application to be used as a blocker as it just isn't clear on this aspect. I would like that Woopra could track potential customers that have been assigned in a marketing plan. Review collected by and hosted on G2.com.

Woopra is very easy to access. I really appreciated the introduction of Appconnect from third parties, which has allowed me to handle details in my selection of segments, to create specific reports and user profiles and to gather data from channels, mainly from Helpdesk and chat. Review collected by and hosted on G2.com.

I personally think the UI may need some updates. Sometimes, in some events a collection of actions or the mixture of filters are hard to process. In general, it's very tough to do anything without programmers and to upload detailed user-level files with data collected. If Woopra required us to connect to the PPC and check campaigns, it would be helpful. Review collected by and hosted on G2.com.