# Best Enterprise E-Commerce Platforms

## How Many E-Commerce Platforms Products Does G2 Track?

**Total Products under this Category:** 566

### Category Stats (Jul 2026)

- **Average Rating:** 4.4/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Crystallize (+28.56%) - Among all products in this category, Crystallize recorded the largest rating increase compared to last month

_Last updated: July 23, 2026_

## How Does G2 Rank E-Commerce Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 24,000+ Authentic Reviews
- 566+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for E-Commerce Platforms
 ![G2 Grid® for E-Commerce Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/e-commerce-platforms/grids.png?focus%5B%5D=320&focus%5B%5D=785&focus%5B%5D=605&focus%5B%5D=705&focus%5B%5D=27886&focus%5B%5D=18479&focus%5B%5D=1371992&focus%5B%5D=1244025)

Highlighted products: Salesforce B2C Commerce, SAP Commerce Cloud, Salesforce B2B Commerce, Shopify, Adobe Commerce (formerly Magento Commerce), Shopify Plus, SCAYLE Commerce Engine, and Dynamics 365 Commerce.

Underlying data: [Grid® JSON](https://www.g2.com/categories/e-commerce-platforms/grids.json?focus%5B%5D=salesforce-b2c-commerce&focus%5B%5D=sap-commerce-cloud&focus%5B%5D=salesforce-b2b-commerce&focus%5B%5D=shopify&focus%5B%5D=adobe-commerce-formerly-magento-commerce&focus%5B%5D=shopify-plus&focus%5B%5D=scayle-commerce-engine&focus%5B%5D=dynamics-365-commerce&segment=enterprise)

**Sponsored**

### SAP Commerce Cloud

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=34&secure%5Bchosen_at%5D=2026-07-31T19%3A43%3A16Z&secure%5Bdisplayable_resource_id%5D=34&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=34&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=34&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fe-commerce-platforms%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Fwoocommerce%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fe-commerce-platforms%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=72f5698900b514b707b7a34aaea0b34710f423cbf9423932d254a439217bc0f7&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2023%2F06%2Fe4554804-787e-0010-bca6-c68f7e60039b.rc.html%3Fcampaigncode%3DCRM-YD25-CEX-407333%26source%3DCOMMERCE-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

**Average Rating:** 4.3/5.0

**Total Reviews:** 558

#### How Do G2 Users Rate Salesforce B2C Commerce?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Extensibility:** 8.4/10 (Category avg: 8.4/10)
- **Customization:** 8.5/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Salesforce B2C Commerce?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Manager
- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 40% Medium, 33% Large

#### What Do G2 Reviewers Say About Salesforce B2C Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Salesforce B2C Commerce, making it easy to manage large inventories efficiently.
- Users value the **powerful and complete platform** of Salesforce B2C Commerce for managing digital commerce effectively.
- Users value the **seamless integrations** of Salesforce B2C Commerce, enhancing customer journey and operational efficiency.
- Users value the **personalization tools** of Salesforce B2C Commerce, enhancing customer engagement and boosting sales conversions.
- Users value the **easy integration** of Salesforce B2C Commerce, enhancing overall efficiency and boosting ROI significantly.

##### Cons

- Users find the **complex setup** of Salesforce B2C Commerce challenging, especially for smaller teams and projects.
- Users find Salesforce B2C Commerce to be **expensive** , particularly regarding setup, customization, and ongoing maintenance costs.
- Users find the **complexity of setup and customization** in Salesforce B2C Commerce to be a significant barrier for smaller teams.
- Users find the **difficult setup** of Salesforce B2C Commerce challenging, especially for those new to the platform.
- Users often face **complex implementation challenges** that can hinder adoption, especially for smaller teams without technical expertise.

#### What Are Recent G2 Reviews of Salesforce B2C Commerce?

**["Reliable and Scalable Ecommerce with Salesforce B2C Commerce"](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)**

**Rating:** 5.0/5.0 stars

_— Rossella P._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)

**["Efficient Integration, But a Bit Pricey"](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)**

**Rating:** 4.0/5.0 stars

_— Siddhant S._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)

#### What Are G2 Users Discussing About Salesforce B2C Commerce?

- [What is Salesforce Commerce for B2C used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2c-used-for)
- [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) - 1 comment
- [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) - 1 comment
- [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) - 1 comment
- [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) - 1 comment

### [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews)

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform.

**Average Rating:** 4.3/5.0

**Total Reviews:** 296

#### How Do G2 Users Rate SAP Commerce Cloud?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Extensibility:** 8.7/10 (Category avg: 8.4/10)
- **Customization:** 8.5/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind SAP Commerce Cloud?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Consultant, Associate
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 46% Large, 33% Medium

#### What Do G2 Reviewers Say About SAP Commerce Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SAP Commerce Cloud, which enhances efficiency in managing complex commerce needs.
- Users value the **excellent integration with the SAP ecosystem** , enhancing seamless operations and customer experiences.
- Users appreciate the **flexibility and scalability** of SAP Commerce Cloud, enabling tailored solutions for diverse B2B needs.
- Users value the **exceptional customer experience** provided by SAP Commerce Cloud, enhancing personalization across multiple channels.
- Users value the **extensibility and customization** of SAP Commerce Cloud, enabling tailored solutions for complex business needs.

##### Cons

- Users find SAP Commerce Cloud to be **expensive** , potentially limiting accessibility for smaller businesses and organizations.
- Users find SAP Commerce Cloud to have a **high complexity** , particularly during initial setup and integrations with other systems.
- Users find SAP Commerce Cloud has a **difficult learning curve** , requiring significant time and technical expertise to configure.
- Users find the **steep learning curve** challenging, particularly for new developers navigating its complexity and numerous components.
- Users find the **complex implementation** of SAP Commerce Cloud challenging, especially for teams lacking technical resources.

#### What Are Recent G2 Reviews of SAP Commerce Cloud?

**["Enterprise-Grade Flexibility, Scalable Performance, and Strong SAP Integrations"](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)**

**Rating:** 5.0/5.0 stars

_— Vedant G._

[Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)

**["SAP Commerce Cloud: Unmatched Stability for Complex Enterprise B2B"](https://www.g2.com/survey_responses/sap-commerce-cloud-review-13165392)**

**Rating:** 4.0/5.0 stars

_— Hitesh M._

[Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-13165392)

#### What Are G2 Users Discussing About SAP Commerce Cloud?

- [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) - 1 comment
- [Is SAP Hybris SaaS?](https://www.g2.com/discussions/is-sap-hybris-saas)
- [What is CMS cockpit in hybris?](https://www.g2.com/discussions/hybris-product-content-management-what-is-cms-cockpit-in-hybris)
- [What is CMS cockpit in hybris?](https://www.g2.com/discussions/what-is-cms-cockpit-in-hybris)
- [What are three integrations that enhance the functionality of SAP Commerce Cloud?](https://www.g2.com/discussions/what-are-three-integrations-that-enhance-the-functionality-of-sap-commerce-cloud)

### [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business.

**Average Rating:** 4.4/5.0

**Total Reviews:** 285

#### How Do G2 Users Rate Salesforce B2B Commerce?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Extensibility:** 8.2/10 (Category avg: 8.4/10)
- **Customization:** 8.2/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Salesforce B2B Commerce?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Business Development Representative
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 36% Medium, 33% Large

#### What Do G2 Reviewers Say About Salesforce B2B Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Salesforce B2B Commerce, praising its straightforward management and deployment processes.
- Users appreciate the **streamlined and personalized buying experiences** delivered by Salesforce B2B Commerce through deep CRM integration.
- Users appreciate the **custom features and ease of integration** in Salesforce B2B Commerce for enhancing their sites.
- Users appreciate the **deep integration with CRM data** , enhancing personalized and account-based buying experiences in B2B settings.
- Users appreciate the **easy implementation and user-friendly interface** of Salesforce B2B Commerce, enhancing their sales experience.

##### Cons

- Users often struggle with the **complex setup** and high costs associated with Salesforce B2B Commerce implementation.
- Users find Salesforce B2B Commerce to be **expensive** , particularly noting high licensing and implementation costs.
- Users find the **complexity** of Salesforce B2B Commerce challenging, particularly during implementation and customization processes.
- Users find the **difficult learning curve** of Salesforce B2B Commerce challenging, especially for new staff and advanced setups.
- Users find the **complexity and learning curve** of Salesforce B2B Commerce challenging, impacting effective setup and customization.

#### What Are Recent G2 Reviews of Salesforce B2B Commerce?

**["Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC"](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)**

**Rating:** 4.5/5.0 stars

_— Akansha C._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)

**["Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce"](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)**

**Rating:** 5.0/5.0 stars

_— Schantera M._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)

#### What Are G2 Users Discussing About Salesforce B2B Commerce?

- [What is your experience with Salesforce Commerce for B2B, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-salesforce-commerce-for-b2b-and-what-improvements-would-you-suggest)
- [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) - 1 comment
- [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) - 1 comment
- [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) - 1 comment
- [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/what-is-b2b-and-b2c-in-salesforce)

### [Shopify](https://www.g2.com/products/shopify/reviews)

Shopify is the leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, using enterprise-level technology made available to businesses of all sizes. Shopify currently powers over 800,000 businesses in approximately 150 countries and is trusted by brands such as Tesla Motors, Budweiser, Red Bull, LA Lakers, the New York Stock Exchange, GoldieBlox, and many more. For a demo, please visit: https://docs.shopify.com/webinars

**Average Rating:** 4.4/5.0

**Total Reviews:** 4,944

#### How Do G2 Users Rate Shopify?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Extensibility:** 8.5/10 (Category avg: 8.4/10)
- **Customization:** 8.3/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Shopify?

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify  
450,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a47e88783b7429c2984c8a3e2defbd798a6e43fb11bd4596b012234db02fbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F784652%2F&secure%5Burl_type%5D=linkedin_company_website)  
28,516 employees on LinkedIn®
- **Ownership:** NYSE:SHOP

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 78% Small, 15% Medium

#### What Do G2 Reviewers Say About Shopify?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Shopify, allowing for quick setup and seamless integration of apps.
- Users value the **easy integration** of Shopify, enhancing functionality and streamlining e-commerce for a smooth online experience.
- Users love the **quick setup** of Shopify, allowing fast launching of stores without technical complications.
- Users value the **user-friendly platform** of Shopify, appreciating its simplicity in managing online stores efficiently.
- Users value the **reliability** of Shopify, praising its ease of setup and smooth, user-friendly experience.

##### Cons

- Users find Shopify **expensive** due to costly third-party apps and the need for coding knowledge for advanced customization.
- Users find **limited customization** options frustrating without coding skills, leading to higher costs for advanced features.
- Users find Shopify's **limited features** frustrating, requiring paid apps and coding for necessary customizations.
- Users are frustrated by **pricing issues** , particularly auto deductions and accumulating transaction fees that strain small businesses.
- Users note **limitations in customization** and increasing costs, particularly as they scale their businesses on Shopify.

#### What Are Recent G2 Reviews of Shopify?

**["Shopify Keeps Our Order Management Organized and Efficient"](https://www.g2.com/survey_responses/shopify-review-13107263)**

**Rating:** 4.0/5.0 stars

_— Luz Paola Q._

[Read full review](https://www.g2.com/survey_responses/shopify-review-13107263)

**["Intuitive, User-Friendly Store Builder That Removes the Technical Headache"](https://www.g2.com/survey_responses/shopify-review-12913625)**

**Rating:** 4.5/5.0 stars

_— eklavya s._

[Read full review](https://www.g2.com/survey_responses/shopify-review-12913625)

#### What Are G2 Users Discussing About Shopify?

- [How are entrepreneurs leveraging Shopify to build and grow their online retail businesses?](https://www.g2.com/discussions/how-are-entrepreneurs-leveraging-shopify-to-build-and-grow-their-online-retail-businesses) - 4 comments, 4 upvotes
- [How is Shopify being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-shopify-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments, 3 upvotes
- [What is Shopify used for?](https://www.g2.com/discussions/what-is-shopify-used-for) - 6 comments, 5 upvotes
- [What does the basic Shopify plan include?](https://www.g2.com/discussions/what-does-the-basic-shopify-plan-include) - 3 comments
- [Is Shopify a software?](https://www.g2.com/discussions/is-shopify-a-software) - 2 comments

### [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance. For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform. Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys.

**Average Rating:** 4.0/5.0

**Total Reviews:** 599

#### How Do G2 Users Rate Adobe Commerce (formerly Magento Commerce)?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.9/10)
- **Extensibility:** 8.7/10 (Category avg: 8.4/10)
- **Customization:** 8.6/10 (Category avg: 8.4/10)
- **Data Orchestration:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Adobe Commerce (formerly Magento Commerce)?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Company Website:** adobe.com
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Web Developer, Software Engineer
- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 58% Small, 30% Medium

#### What Do G2 Reviewers Say About Adobe Commerce (formerly Magento Commerce)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly.
- Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility.
- Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity.
- Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores.
- Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions.

##### Cons

- Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce.
- Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage.
- Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve.
- Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support.
- Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations.

#### What Are Recent G2 Reviews of Adobe Commerce (formerly Magento Commerce)?

**["Flexible, Scalable Adobe Commerce with Smooth Store Customization"](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12832129)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12832129)

**["Solid E-commerce Platform, but Requires Developer Support"](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099)**

**Rating:** 4.0/5.0 stars

_— Praney M._

[Read full review](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099)

#### What Are G2 Users Discussing About Adobe Commerce (formerly Magento Commerce)?

- [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) - 2 comments, 1 upvote

### [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus

**Average Rating:** 4.4/5.0

**Total Reviews:** 855

#### How Do G2 Users Rate Shopify Plus?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Extensibility:** 8.1/10 (Category avg: 8.4/10)
- **Customization:** 8.2/10 (Category avg: 8.4/10)
- **Data Orchestration:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Shopify Plus?

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Company Website:** www.shopify.com
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify  
450,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a47e88783b7429c2984c8a3e2defbd798a6e43fb11bd4596b012234db02fbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F784652%2F&secure%5Burl_type%5D=linkedin_company_website)  
28,516 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 65% Small, 26% Medium

#### What Do G2 Reviewers Say About Shopify Plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores.
- Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience.
- Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods.
- Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions.
- Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access.

##### Cons

- Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility.
- Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility.
- Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements.
- Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities.
- Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses.

#### What Are Recent G2 Reviews of Shopify Plus?

**["Simple, Scalable, and Always Innovating—with Lightning-Fast Shopify Plus Support"](https://www.g2.com/survey_responses/shopify-plus-review-12723445)**

**Rating:** 5.0/5.0 stars

_— Jordan D._

[Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12723445)

**["Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience"](https://www.g2.com/survey_responses/shopify-plus-review-12484480)**

**Rating:** 4.5/5.0 stars

_— Valeriia I._

[Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12484480)

#### What Are G2 Users Discussing About Shopify Plus?

- [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) - 2 comments
- [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) - 1 comment
- [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) - 1 comment
- [What are the benefits of Shopify plus?](https://www.g2.com/discussions/what-are-the-benefits-of-shopify-plus) - 1 comment

### [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews)

SCAYLE is an enterprise commerce platform empowering B2C brands and retailers to easily create outstanding customer experiences. It provides an extensive feature set with an intuitive UI to configure complex operations within one seamless backend. PIM, Shop Management, Checkout, and OMS are ready to use and combined with advanced capabilities for use cases like internationalization or omnichannel, and conversion drivers like promotions, search, or subscription. The headless, API-first architecture can flexibly be extended, coding freely what matters. Brands like Harrods, Manchester United, Deichmann, s.Oliver, Fielmann, and FC Bayern choose SCAYLE to accelerate innovation speed and drive growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate SCAYLE Commerce Engine?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Extensibility:** 9.2/10 (Category avg: 8.4/10)
- **Customization:** 9.2/10 (Category avg: 8.4/10)
- **Data Orchestration:** 9.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind SCAYLE Commerce Engine?

- **Seller:** [Scayle](https://www.g2.com/sellers/scayle)
- **Company Website:** www.scayle.com
- **Year Founded:** 2018
- **HQ Location:** Hamburg, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed7609326a0c6f6af2549fd125328b8f4889332703bd749b2f8e8fb95a404b41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscaylecommerce&secure%5Burl_type%5D=linkedin_company_website)  
219 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 83% Large, 10% Medium

#### What Do G2 Reviewers Say About SCAYLE Commerce Engine?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SCAYLE Commerce Engine, allowing for efficient management and quick campaign launches.
- Users appreciate the **flexibility and scalability** of SCAYLE Commerce Engine, enhancing growth and optimizing online store management.
- Users value the **efficiency** of SCAYLE Commerce Engine, streamlining operations and enhancing productivity across various markets.
- Users appreciate the **efficiency improvement** of SCAYLE Commerce Engine, enjoying streamlined processes and easier product management.
- Users value the **flexibility** of SCAYLE Commerce Engine, enabling quick adaptation to market demands and diverse environments.

##### Cons

- Users note the **limitations in ecosystem and B2B features** of SCAYLE Commerce Engine compared to established platforms.
- Users note the **limited options** available on SCAYLE Commerce Engine compared to more established platforms.
- Users note the **limited functionality** of SCAYLE Commerce Engine, especially for B2B needs and modular setups.
- Users note the **system limitations** of SCAYLE due to its nascent ecosystem and lack of modular architecture.
- Users find SCAYLE's **module limitations** hinder flexibility and essential features for complex B2B operations, affecting usability.

#### What Are Recent G2 Reviews of SCAYLE Commerce Engine?

**["SCAYLE helps us say yes to growth opportunities faster"](https://www.g2.com/survey_responses/scayle-commerce-engine-review-13185954)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/scayle-commerce-engine-review-13185954)

**["Innovation Across the Entire Shopping Experience"](https://www.g2.com/survey_responses/scayle-commerce-engine-review-13168766)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/scayle-commerce-engine-review-13168766)

### [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews)

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform. - Point of Sale (POS): Offers modern POS capabilities with mobile functionality, enabling efficient customer interactions, inventory searches, and transaction processing both online and offline. - E-commerce Capabilities: Includes customizable storefronts, AI-driven product recommendations, and integrated payment gateways to build engaging online stores. - AI-Powered Personalization: Utilizes artificial intelligence to analyze customer behavior, providing tailored product suggestions and targeted promotions to enhance engagement and loyalty. - Inventory Management: Ensures real-time visibility across all channels, facilitating accurate stock levels and intelligent replenishment strategies. - Order Management: Supports flexible fulfillment options, including buy online, pick up in-store, and home delivery, to meet diverse customer preferences. - Loyalty and Marketing: Enables the creation of targeted campaigns and loyalty programs to foster customer retention and increase sales. Primary Value and Solutions Provided: Dynamics 365 Commerce addresses the challenges of fragmented retail systems by offering a unified platform that integrates all aspects of retail operations. This integration allows retailers to deliver consistent and personalized customer experiences, streamline operations, and make data-driven decisions. By leveraging AI and real-time data, businesses can enhance customer engagement, optimize inventory and supply chain management, and drive revenue growth. The solution's flexibility and scalability make it suitable for retailers of various sizes, enabling them to adapt to changing market demands and customer expectations effectively.

**Average Rating:** 4.3/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Dynamics 365 Commerce?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.9/10)
- **Extensibility:** 7.6/10 (Category avg: 8.4/10)
- **Customization:** 7.9/10 (Category avg: 8.4/10)
- **Data Orchestration:** 7.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Dynamics 365 Commerce?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 46% Small, 34% Medium

#### What Do G2 Reviewers Say About Dynamics 365 Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Dynamics 365 Commerce, appreciating its seamless integration and reliable performance.
- Users appreciate the **easy integration** of Dynamics 365 Commerce with Microsoft tools, enhancing their workflow across various operations.
- Users appreciate the **seamless omnichannel experiences** of Dynamics 365 Commerce, enhancing operational efficiency across all departments.
- Users appreciate the **seamless integration** of Dynamics 365 Commerce, simplifying both online and in-store operations effectively.
- Users value the **reliability** of Dynamics 365 Commerce for managing complex operations seamlessly and efficiently.

##### Cons

- Users find the **high cost** of Dynamics 365 Commerce unreasonable for small businesses and complex to set up.
- Users find the **complex implementation** of Dynamics 365 Commerce challenging, requiring significant time and technical expertise.
- Users often struggle with the **steep learning curve** of Dynamics 365 Commerce, requiring significant time and technical assistance to succeed.
- Users experience **slow performance** , especially with load times for reports, impacting overall efficiency in Dynamics 365 Commerce.
- Users find the **high implementation complexity and costs** of Dynamics 365 Commerce challenging for small businesses.

#### What Are Recent G2 Reviews of Dynamics 365 Commerce?

**["Dynamics 365 Commerce: Connected, Reliable, and Great with Microsoft Tools"](https://www.g2.com/survey_responses/dynamics-365-commerce-review-12268579)**

**Rating:** 4.5/5.0 stars

_— Indresh G._

[Read full review](https://www.g2.com/survey_responses/dynamics-365-commerce-review-12268579)

**["Unified In-Store and E-Commerce with Real-Time Insights"](https://www.g2.com/survey_responses/dynamics-365-commerce-review-12272824)**

**Rating:** 4.0/5.0 stars

_— Mandla N._

[Read full review](https://www.g2.com/survey_responses/dynamics-365-commerce-review-12272824)

### [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews)

Cleverbridge is the smarter way to sell globally. As a premium merchant of record (MoR), we simplify global software sales by combining powerful ecommerce features — like payments, subscriptions, tax, and compliance — with expert services that drive growth across the entire revenue lifecycle. From onboarding to optimization, our team acts as an extension of yours, helping you remove friction, increase conversions, and expand into new markets with confidence. Founded in 2005, Cleverbridge has processed over $10 billion in transactions across 240+ countries and territories, with offices in Chicago and Cologne and a global team of 200+ employees. Learn more at grow.cleverbridge.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Cleverbridge?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Extensibility:** 7.4/10 (Category avg: 8.4/10)
- **Customization:** 7.4/10 (Category avg: 8.4/10)
- **Data Orchestration:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Cleverbridge?

- **Seller:** [Cleverbridge](https://www.g2.com/sellers/cleverbridge)
- **Company Website:** grow.cleverbridge.com
- **Year Founded:** 2005
- **HQ Location:** Cologne, Germany
- **Twitter:** @cleverbridge  
1,779 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4d9aa775552c36a0e55b24e6ac7960c7784a00642e8607315bc9573631b10a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F125364%2F&secure%5Burl_type%5D=linkedin_company_website)  
220 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 42% Medium, 29% Small

#### What Do G2 Reviewers Say About Cleverbridge?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Cleverbridge for their **exceptional customer support** , always ready to assist and resolve any issue quickly.
- Users praise the **excellent customer service** of Cleverbridge, highlighting their professionalism and responsiveness to inquiries.
- Users find Cleverbridge to be **extremely easy and intuitive to use** , enabling effortless management of payment solutions.
- Users highlight the **seamless functionality** of Cleverbridge, praising its automation and dedicated support for eCommerce success.
- Users value the **intuitive interface and professional support** from Cleverbridge, enhancing their web store experience.

##### Cons

- Users find the **complex interface** of Cleverbridge challenging, especially regarding cancellation and pricing transparency.
- Users face **billing issues** with Cleverbridge, including complicated renewals and unclear international pricing processes.
- Users find the **complex cancellation process** and lack of transparent pricing frustrating, affecting their experience with Cleverbridge.
- Users face **integration issues** with Cleverbridge, as limited access complicates renewal processes and tracking customer retention.
- Users find **limited customization** in Cleverbridge checkout and renewal processes, affecting efficiency and usability.

#### What Are Recent G2 Reviews of Cleverbridge?

**["Reliable onboarding with personal guidance"](https://www.g2.com/survey_responses/cleverbridge-review-12270023)**

**Rating:** 5.0/5.0 stars

_— Peter L._

[Read full review](https://www.g2.com/survey_responses/cleverbridge-review-12270023)

**["Great ecommerce platform for selling software globally"](https://www.g2.com/survey_responses/cleverbridge-review-471598)**

**Rating:** 5.0/5.0 stars

_— Ben S._

[Read full review](https://www.g2.com/survey_responses/cleverbridge-review-471598)

#### What Are G2 Users Discussing About Cleverbridge?

- [What is Cleverbridge used for?](https://www.g2.com/discussions/what-is-cleverbridge-used-for)
- [What does cleverbridge do?](https://www.g2.com/discussions/what-does-cleverbridge-do)
- [What companies use cleverbridge?](https://www.g2.com/discussions/what-companies-use-cleverbridge)
- [What software cleverbridge sells?](https://www.g2.com/discussions/what-software-cleverbridge-sells)
- [What is cleverbridge software?](https://www.g2.com/discussions/what-is-cleverbridge-software)

### [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

WooCommerce is the most popular WordPress eCommerce plugin. And it's available for free. Packed full of features, perfectly integrated into your self-hosted WordPress website. Add powerful shop facilities to your WordPress website with our free eCommerce plugin. Powering over 24% of all online shops, WooCommerce helps you sell anything. Beautifully.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,232

#### How Do G2 Users Rate WooCommerce?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Extensibility:** 8.7/10 (Category avg: 8.4/10)
- **Customization:** 8.7/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind WooCommerce?

- **Seller:** [Automattic Inc.](https://www.g2.com/sellers/automattic-inc)
- **Year Founded:** 2005
- **HQ Location:** San Francisco, CA
- **Twitter:** @automattic  
57,202 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d04821a8869970b3fb612d0baf4b054ff467b5fdcf21ea405aa98f0fab97697&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F58194%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,152 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 89% Small, 9% Medium

#### What Do G2 Reviewers Say About WooCommerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WooCommerce's **ease of use** exceptional, enabling quick setup and effortless management of e-commerce stores.
- Users love the **easy integration** of WooCommerce with various platforms, enhancing efficiency in building online stores.
- Users value the **plugin flexibility** of WooCommerce, enabling easy customization and seamless integration with various systems.
- Users love the **quick e-commerce setup** with WooCommerce, enabling easy site creation and plugin integration for vast functionality.
- Users love the **high customizability** of WooCommerce, enjoying full control and integration with various themes and plugins.

##### Cons

- Users find WooCommerce to be **expensive** due to costs for premium features and pricey extensions.
- Users report **slow performance** in WooCommerce, particularly with heavy setups and additional plugins affecting speed.
- Users often face **integration issues** with WooCommerce due to complex setups and compatibility problems with plugins and updates.
- Users report **limited features** in WooCommerce, often needing additional plugins and custom developments for better functionality.
- Users face frequent **update issues** that can disrupt their customizations and affect site performance during scaling.

#### What Are Recent G2 Reviews of WooCommerce?

**["Flexible, Scalable WooCommerce Storefront with Seamless WordPress Integration"](https://www.g2.com/survey_responses/woocommerce-review-13023564)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/woocommerce-review-13023564)

**["WooCommerce - Boundless Freedom, Heavy Responsibility"](https://www.g2.com/survey_responses/woocommerce-review-12860292)**

**Rating:** 4.5/5.0 stars

_— Derek W._

[Read full review](https://www.g2.com/survey_responses/woocommerce-review-12860292)

#### What Are G2 Users Discussing About WooCommerce?

- [What is WooCommerce used for?](https://www.g2.com/discussions/what-is-woocommerce-used-for) - 3 comments, 1 upvote
- [Is WooCommerce free to use?](https://www.g2.com/discussions/is-woocommerce-free-to-use) - 2 comments
- [What is featured products in WooCommerce?](https://www.g2.com/discussions/what-is-featured-products-in-woocommerce) - 1 comment
- [What is the use of WooCommerce?](https://www.g2.com/discussions/what-is-the-use-of-woocommerce) - 2 comments

### [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews)

Oracle Commerce is the industry's top-ranked commerce solution that powers the world's best brands, and delivers a consistent, personalized cross-channel customer experience. Oracle Commerce offers a complete commerce software platform that enables you to deliver a personalized customer buying experience across all customer touchpoints, including the web, contact center, mobile devices, social media, physical stores, and more.

**Average Rating:** 4.0/5.0

**Total Reviews:** 170

#### How Do G2 Users Rate Oracle Commerce?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Extensibility:** 9.2/10 (Category avg: 8.4/10)
- **Customization:** 9.0/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Oracle Commerce?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Top Industries:** Retail, Computer Software
- **Company Size:** 43% Large, 30% Medium

#### What Do G2 Reviewers Say About Oracle Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **reliable performance** of Oracle Commerce, ensuring seamless operation for diverse business needs.
- Users value the **scalable and customizable integration** of Oracle Commerce for efficiently managing B2B and B2C operations.
- Users value the **ease of use** of Oracle Commerce, making setup and navigation straightforward and efficient.
- Users appreciate the **scalability and integration capabilities** of Oracle Commerce, enhancing management of large-scale e-commerce operations.
- Users value the **enterprise-grade scalability** of Oracle Commerce, which effectively supports both B2B and B2C functionalities.

##### Cons

- Users find Oracle Commerce **expensive to set up and maintain** , making it less accessible for small businesses.
- Users feel that Oracle Commerce lacks **user-friendliness** , as its complexity creates challenges for new and non-technical users.
- Users find the **complex implementation** of Oracle Commerce challenging, especially for those without technical experience.
- Users find a **steep learning curve** with Oracle Commerce, requiring significant time to adapt and master the platform.
- Users find that **Oracle Commerce can be complex and slow to load** , posing challenges for small businesses with limited resources.

#### What Are Recent G2 Reviews of Oracle Commerce?

**["Centralized, Stable Platform for Managing Large Catalogs and High Traffic"](https://www.g2.com/survey_responses/oracle-commerce-review-12299581)**

**Rating:** 4.0/5.0 stars

_— RAJEEV K._

[Read full review](https://www.g2.com/survey_responses/oracle-commerce-review-12299581)

**["Powerful Personalization and No-Code Layouts with Safe, Staged Deployments"](https://www.g2.com/survey_responses/oracle-commerce-review-12831862)**

**Rating:** 4.0/5.0 stars

_— Biswajeet S._

[Read full review](https://www.g2.com/survey_responses/oracle-commerce-review-12831862)

#### What Are G2 Users Discussing About Oracle Commerce?

- [What is Oracle Commerce used for?](https://www.g2.com/discussions/what-is-oracle-commerce-used-for) - 1 comment

### [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews)

Whether you're tapping into international markets, looking to boost conversion rates, or running a subscription-based business, 2Checkout can help you tackle the complexities of digital commerce, globally. The 2Checkout Monetization Platform is comprehensive and flexible, so you can quickly pursue new market opportunities and deliver exceptional user experiences. The company’s clients include Cisco, EaseUs, Bitdefender, 123FormBuilder, HP Software, Mondly, and many more companies across the globe. In August 2020, Verifone acquired 2Checkout. This milestone solidifies our commitment to providing seamless and frictionless experiences to customers globally through innovative and next-generation hardware and cloud services. More info on www.2checkout.com

**Average Rating:** 3.9/5.0

**Total Reviews:** 187

#### How Do G2 Users Rate 2Checkout Monetization Platform?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10)
- **Extensibility:** 7.5/10 (Category avg: 8.4/10)
- **Customization:** 8.3/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind 2Checkout Monetization Platform?

- **Seller:** [Verifone](https://www.g2.com/sellers/verifone)
- **Company Website:** www.verifone.com
- **Year Founded:** 1981
- **HQ Location:** New York, NY
- **Twitter:** @VeriFone  
22,106 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9699b599359c0a748d9a1871a33bd22e383f096f08a55daaef8ad49b3169dfaf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5005%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,708 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 68% Small, 22% Medium

#### What Do G2 Reviewers Say About 2Checkout Monetization Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of the 2Checkout Monetization Platform makes setup and management very straightforward.
- Users find the **easy setup** of the 2Checkout Monetization Platform straightforward, allowing for quick and effective integration.
- Users value the **process simplification** of 2Checkout, enabling effortless international transactions and growth opportunities.
- Users commend the **responsive customer support** of 2Checkout, which ensures quick resolutions and simplifies integration.
- Users appreciate the **easy integration** of 2Checkout Monetization Platform, finding it user-friendly and versatile for all skill levels.

##### Cons

- Users report **slow performance** during initial setup due to compliance and fraud prevention measures impacting speed.
- Users desire a **simplified dashboard for comparing sales trends** with previous periods, enhancing quick access to insights.
- Users desire a more streamlined method for **sales trend comparison** directly on the dashboard for quick insights.
- Users desire a **more straightforward dashboard for quick sales trend comparisons** instead of navigating through reports.

#### What Are Recent G2 Reviews of 2Checkout Monetization Platform?

**["Global Payments and Tax Compliance Made Easy in One Modern Platform"](https://www.g2.com/survey_responses/2checkout-monetization-platform-review-12753218)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/2checkout-monetization-platform-review-12753218)

**["Streamlines Global Payments with Top-Notch Support"](https://www.g2.com/survey_responses/2checkout-monetization-platform-review-5363506)**

**Rating:** 5.0/5.0 stars

_— Stefano P._

[Read full review](https://www.g2.com/survey_responses/2checkout-monetization-platform-review-5363506)

#### What Are G2 Users Discussing About 2Checkout Monetization Platform?

- [What is 2Checkout (now Verifone) used for?](https://www.g2.com/discussions/what-is-2checkout-now-verifone-used-for)
- [What is 2checkout payment gateway?](https://www.g2.com/discussions/what-is-2checkout-payment-gateway)
- [How long does 2checkout evaluation take?](https://www.g2.com/discussions/how-long-does-2checkout-evaluation-take)
- [Is 2checkout good?](https://www.g2.com/discussions/is-2checkout-good) - 1 comment, 1 upvote
- [What is 2checkout used for?](https://www.g2.com/discussions/what-is-2checkout-used-for)

### [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4,738

#### How Do G2 Users Rate NetSuite?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10)
- **Extensibility:** 7.3/10 (Category avg: 8.4/10)
- **Customization:** 7.2/10 (Category avg: 8.4/10)
- **Data Orchestration:** 7.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind NetSuite?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Company Website:** www.oracle.com
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Controller, Accounting Manager
- **Top Industries:** Computer Software, Accounting
- **Company Size:** 57% Medium, 31% Small

#### What Do G2 Reviewers Say About NetSuite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity.
- Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes.
- Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly.
- Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience.
- Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management.

##### Cons

- Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating.
- Users find the **interface outdated** and experience significant challenges with usability and integration complexities.
- Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options.
- Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows.
- Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation.

#### What Are Recent G2 Reviews of NetSuite?

**["Highly Customizable and Efficient ERP,"](https://www.g2.com/survey_responses/netsuite-review-8185079)**

**Rating:** 4.5/5.0 stars

_— Sandeep k._

[Read full review](https://www.g2.com/survey_responses/netsuite-review-8185079)

**["Robust Role-Based Security, Custom Dashboards, and Solid P2P Management"](https://www.g2.com/survey_responses/netsuite-review-13170614)**

**Rating:** 4.0/5.0 stars

_— Arfa Z._

[Read full review](https://www.g2.com/survey_responses/netsuite-review-13170614)

#### What Are G2 Users Discussing About NetSuite?

- [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments
- [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment
- [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote
- [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments

### [HCL Commerce](https://www.g2.com/products/hcl-commerce/reviews)

Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.

**Average Rating:** 4.0/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate HCL Commerce?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Extensibility:** 8.1/10 (Category avg: 8.4/10)
- **Customization:** 8.3/10 (Category avg: 8.4/10)
- **Data Orchestration:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind HCL Commerce?

- **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies)
- **Year Founded:** 1999
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @hcltech  
425,043 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=956a02ad8dbfeae42d5674b0244526801e33ae7988583df05d94f7af84d4ede2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1756%2F&secure%5Burl_type%5D=linkedin_company_website)  
246,058 employees on LinkedIn®
- **Ownership:** NSE - National Stock Exchange of India

#### Who Uses This Product?

- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 41% Large, 29% Small

#### What Do G2 Reviewers Say About HCL Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of HCL Commerce, appreciating its powerful mobile-friendly search and shopping features.
- Users love the **powerful search features** of HCL Commerce, enhancing mobile shopping with smart filters and suggestions.
- Users appreciate the **powerful search features** of HCL Commerce, enhancing the mobile shopping experience with auto-suggestions and filters.

##### Cons

- Users find HCL Commerce **too expensive** for small businesses with fewer products and limited geographic reach.
- Users find the **smaller ecosystem** of HCL Commerce limiting, with fewer plugins and themes, not suited for small businesses.
- Users find HCL Commerce's **smaller ecosystem** and high costs challenging for small businesses with limited needs.

#### What Are Recent G2 Reviews of HCL Commerce?

**["A techie fascinated by Products of HCL Commerce.."](https://www.g2.com/survey_responses/hcl-commerce-review-9172686)**

**Rating:** 4.0/5.0 stars

_— Rajat K._

[Read full review](https://www.g2.com/survey_responses/hcl-commerce-review-9172686)

**["Tech-savvy navigation and dynamic layouts make HCL Commerce products stand out."](https://www.g2.com/survey_responses/hcl-commerce-review-9198718)**

**Rating:** 5.0/5.0 stars

_— Anmol J._

[Read full review](https://www.g2.com/survey_responses/hcl-commerce-review-9198718)

#### What Are G2 Users Discussing About HCL Commerce?

- [What is HCL Commerce used for?](https://www.g2.com/discussions/what-is-hcl-commerce-used-for)

### [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)

Magento Open Source is a robust, PHP-based e-commerce platform that empowers businesses to create and manage online stores with flexibility and control. Initially developed by Varien Inc. and now maintained by Adobe Inc., it offers a comprehensive suite of tools for merchants to build customized digital storefronts. With its modular architecture, Magento Open Source supports extensive customization, allowing businesses to tailor their online presence to meet specific needs. The platform's scalability makes it suitable for a wide range of enterprises, from small startups to large multinational corporations. Key Features and Functionality: - Catalog Management: Supports various product types, including simple, configurable, grouped, bundled, and virtual products, enabling merchants to manage extensive inventories efficiently. - Promotions and Pricing: Offers advanced pricing rules and promotions, such as discounts, coupons, and special offers, to enhance customer engagement and boost sales. - Search Engine Optimization (SEO): Provides tools to optimize product pages and content for search engines, improving visibility and driving organic traffic. - Progressive Web Application (PWA) Support: Facilitates the development of PWAs, ensuring fast, responsive, and app-like experiences for users across various devices. - Extension Marketplace: Access to a vast marketplace of third-party extensions and templates allows for further customization and functionality enhancements. Primary Value and Solutions: Magento Open Source addresses the need for a flexible and scalable e-commerce solution that can adapt to the unique requirements of diverse businesses. By offering a customizable platform with a rich set of features, it enables merchants to create engaging and personalized shopping experiences for their customers. The open-source nature of Magento fosters a collaborative community, providing continuous improvements, security updates, and a wealth of resources for users. This ensures that businesses can maintain a competitive edge in the ever-evolving digital marketplace.

**Average Rating:** 4.0/5.0

**Total Reviews:** 235

#### How Do G2 Users Rate Magento Open Source?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Extensibility:** 8.4/10 (Category avg: 8.4/10)
- **Customization:** 8.6/10 (Category avg: 8.4/10)
- **Data Orchestration:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Magento Open Source?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®
- **Ownership:** NASDAQ:ADBE

#### Who Uses This Product?

- **Who Uses This:** Web Developer, Owner
- **Top Industries:** Information Technology and Services, Retail
- **Company Size:** 65% Small, 28% Medium

#### What Do G2 Reviewers Say About Magento Open Source?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Magento Open Source, benefiting from its user-friendly interface and extensive features.
- Users appreciate the **high customizability** of Magento Open Source, enabling tailored solutions for their specific eCommerce needs.
- Users value the **high customizability** of Magento Open Source, appreciating its simplicity and robust base features for various applications.
- Users value the **flexibility and customizability** of Magento Open Source for creating tailored eCommerce solutions.
- Users value the **flexibility** of Magento Open Source, enabling personalized development and customization for their online stores.

##### Cons

- Users find the **steep learning curve** of Magento Open Source challenging, especially for those new to development.
- Users find **developer dependency** burdensome, requiring assistance for basic changes and handling maintenance issues during upgrades.
- Users express frustration over the **expensive maintenance costs** of Magento Open Source, impacting their business sustainability.
- Users often face **high complexity** , requiring significant effort and resources to effectively utilize Magento Open Source.
- Users find the **complex implementation** of Magento Open Source challenging and requiring significant developer support.

#### What Are Recent G2 Reviews of Magento Open Source?

**["Full Control for Multi-Market E-commerce"](https://www.g2.com/survey_responses/magento-open-source-review-12548140)**

**Rating:** 5.0/5.0 stars

_— Yelsy M A._

[Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12548140)

**["Best Open-Source eCommerce Platform—Payments, Shipping, and Analytics Ready"](https://www.g2.com/survey_responses/magento-open-source-review-12727185)**

**Rating:** 5.0/5.0 stars

_— Danish A._

[Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12727185)

#### What Are G2 Users Discussing About Magento Open Source?

- [What is Magento Open Source used for?](https://www.g2.com/discussions/what-is-magento-open-source-used-for) - 2 comments
- [What is the difference between Magento Open Source and Magento commerce?](https://www.g2.com/discussions/what-is-the-difference-between-magento-open-source-and-magento-commerce)
- [Is Magento open source free?](https://www.g2.com/discussions/is-magento-open-source-free) - 1 comment
- [How use Magento open source?](https://www.g2.com/discussions/how-use-magento-open-source)
- [What is Magento open source?](https://www.g2.com/discussions/what-is-magento-open-source)

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Similar Categories

- [Catalog Management](/categories/catalog-management)
- [E-Commerce Tools](/categories/e-commerce-tools)
- [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection)
- [E-Merchandising](/categories/e-merchandising)
- [Multichannel Retail](/categories/multichannel-retail)

- [Review Management](/categories/review-management-software)
- [Subscription Management](/categories/subscription-management)
- [Age Verification](/categories/age-verification)
- [Brand Protection](/categories/brand-protection)
- [Conversational Commerce Platforms](/categories/conversational-commerce-platforms)

- [Drop Shipping](/categories/drop-shipping)
- [E-Commerce Analytics](/categories/e-commerce-analytics)
- [E-Commerce Personalization](/categories/e-commerce-personalization)
- [E-Commerce Search](/categories/e-commerce-search)
- [Live Commerce](/categories/live-commerce)

[Browse E-Commerce Platforms Themes](/categories/e-commerce-platforms/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated 

Products classified in the overall E-Commerce Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business E-Commerce Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business E-Commerce Platforms category.

In addition to qualifying for inclusion in the E-Commerce Platforms category, to qualify for inclusion in the Enterprise Business E-Commerce Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

Top Tools at a Glance

| 

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DTC online store with fast setup and an app ecosystem

 | 

User Review

"Shopify Keeps Our Order Management Organized and Efficient"

 |
| 

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High-volume commerce with advanced automation and multi-market support

 | 

User Review

"Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience"

 |
| 

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Enterprise B2C commerce with Salesforce ecosystem integration

 | 

User Review

"Reliable and Scalable Ecommerce with Salesforce B2C Commerce"

 |
| 

 | 

Visual website and e-commerce building without coding

 | 

User Review

"Intuitive Tool, Fundamental for Agencies"

 |
| 

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Account-based B2B buying with contract pricing and CRM data

 | 

User Review

"Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce"

 |
| 

 | 

Open-source e-commerce on WordPress with full data control

 | 

User Review

"Flexible, Scalable WooCommerce Storefront with Seamless WordPress Integration"

 |
| 

 | 

Unified B2B and B2C commerce for complex catalog operations

 | 

User Review

"Flexible, Scalable Adobe Commerce with Smooth Store Customization"

 |
| 

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Mid-market e-commerce with headless flexibility and no transaction fees

 | 

User Review

"Amazing UX and Performance—Built Our BigCommerce Site Fast"

 |

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Show More

* * *

## How Do You Choose the Right E-Commerce Platforms?

### What You Should Know About eCommerce Platforms

### What are E-commerce Platforms?

E-commerce platforms are end-to-end solutions that cover most aspects of an online business. While there are hundreds (maybe thousands) of products that provide features for online sales, not all of them are e-commerce platforms. The basic e-commerce tools are usually known as shopping cart software and their functions are limited to creating the online store, adding products, and embedding the shopping cart on a website.

#### What Types of E-commerce Platforms Exist?

**B2C e-commerce platforms**

[Business-to-consumer (B2C) e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/f/b2c) is the most common and focuses exclusively on selling to consumers. B2C e-commerce is open to anyone who wants to purchase online. There may be geographical limitations regarding shipping or currencies, but theoretically, any consumer with a valid credit card can use this type of software to buy online.

**B2B e-commerce platforms**

[Business-to-business (B2B) e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/f/b2b) allows companies to sell online to other companies. 

**B2C vs. B2B e-commerce platforms**

There are a few essential differences between B2C and B2B e-commerce:

- Invoicing is used for B2B while for B2C, consumers only need receipts or payment confirmation
- Account-specific pricing ensures business customers can benefit from special pricing when purchasing online
- Catalogs can be customized for corporate customers
- [Product configuration](https://www.g2.com/categories/e-commerce-platforms/f/product-configuration) and quotes are used for custom products or to personalize standard items for each corporate customer
- Multistore management allows businesses to consolidate purchases from various physical and online stores
- Integration with contract management, finance, ERP, or retail management systems is essential for B2B

Besides physical products, companies can also use online stores to sell services and software. While traditional e-commerce software can, in theory, be used to sell both products and services, it is preferable to use a platform dedicated to services. These service-based platforms provide features such as:

- Subscription plans to define what service or software is being offered on a regular basis
- Subscription billing to invoice and track payments for the products and services delivered using a subscription model
- Subscription analytics to monitor the efficiency of plans, packages, or promotions

### What are the Common Features of E-commerce Platforms?

##### **E-commerce platforms features for merchandising and marketing**

[**E-commerce personalization**](https://www.g2.com/categories/e-commerce-platforms/f/recommendations-personalization) **:** Personalization features help companies customize their online content and messaging to better target users and influence their purchasing behavior. It can be used to provide recommendations and to deliver messages at critical stages of the buying process. For instance, when users try to close a webpage, they will get a popup window that is meant to convince them to stay on the page.

**E-merchandising:** This combines product marketing and merchandising to provide potential buyers with information and purchase flows that make it easier for them to buy online. E-merchandising can also improve the buyer experience, which translates into consumer loyalty.

**Product catalog (or catalog management):** This feature helps display products by category in a way that’s easier to navigate than scrolling or searching through lists of hundreds or thousands of products. Most basic e-commerce tools do not provide this type of functionality because it is not critical for small companies. Medium and large businesses that sell a high number of products and services can significantly benefit from using catalog management software by creating custom catalogs for various consumer segments and sometimes even for individual B2B customers.

##### **E-commerce platforms features for order processing**

**Shopping cart:** The most basic feature but also the most critical, shopping carts are the interface between the company and its customers. The first thing that customers will use to buy online is a shopping cart, and they usually do not care how it works and what’s needed to keep it safe. The essential characteristic of shopping cart software is ease of use. Buyers want the ability to perform transactions fast, so the user interface of a shopping cart needs to be extremely easy to use.

**Product management:** Product management is essential for companies using e-commerce platforms since they usually sell many types of products. A complex offering of products and services means that a lot of product data needs to be managed and maintained to ensure that the online store accurately represents what the company sells. Product information is also important to track sales and revenues by product, a mix of items, packages, or product types.

**Check out:** This functionality is critical to finalize the online transaction and place an order. If consumers and customers are having a hard time during check out, they may abandon the purchase and not try again.

**Online payments:** This feature ensures that the buyer pays for the products and services purchased and the company receives the payment. The accuracy of payments is vital to avoid adjustments and payment gateways should provide sales tax functionality for multiple countries and regions.

##### **Additional features of e-commerce platforms**

The following features are not usually included in a typical e-commerce platform but can be very beneficial to companies that need advanced functionality:

- Standard themes and online store personalization allow companies to customize their online sales portals
- Payment gateway or out-of-the-box integrations with payment providers eliminate the need for companies to need to work with [third-party providers](https://www.g2.com/categories/e-commerce-platforms/f/3rd-party-store-integration) for payments
- Fraud protection may include SSL certificates and other security measures to protect the company and its customers
- [Multichannel sales](https://www.g2.com/categories/e-commerce-platforms/f/multi-channel-fulfillment) allow companies to sell on other channels than their websites, such as social media or email
- Global, multicountry, multilanguage, and multicurrency features are critical for companies that sell products in different countries
- Product information management (PIM) allows companies to manage and keep all the details about their products up to date, such as description, price, and characteristics (size, color, weight)
- Marketing functionality such as A/B testing and [SEO](https://www.g2.com/categories/e-commerce-platforms/f/seo) help companies promote their online stores so that consumers can find their products or services
- Web [content management](https://www.g2.com/categories/e-commerce-platforms/f/content-management) helps companies convince potential consumers to buy their products and services
- Shipping is an essential feature for online sales and e-commerce platforms allow users to choose how and when the products will be shipped
- [Customer service](https://www.g2.com/categories/e-commerce-platforms/f/customer-service) is critical for aftersales to address issues, avoid returns, and keep customers happy

Many e-commerce platforms will also offer the following features:

- [Product search and filtering capabilities](https://www.g2.com/categories/e-commerce-platforms/f/product-search-and-filtering)
- [Reporting/analytics capabilities](https://www.g2.com/categories/e-commerce-platforms/f/reporting-analytics)
- [Omnichannel capabilities](https://www.g2.com/categories/e-commerce-platforms/f/omnichannel)
- [Storefront design capabilities](https://www.g2.com/categories/e-commerce-platforms/f/storefront-design-tools)
- [Product visualization capabilities](https://www.g2.com/categories/e-commerce-platforms/f/product-visualization)
- [Order management capabilities](https://www.g2.com/categories/e-commerce-platforms/f/order-management)
- [Multi-site management capabilities](https://www.g2.com/categories/e-commerce-platforms/f/multi-site-management)
- [Test-to-product migration capabilities](https://www.g2.com/categories/e-commerce-platforms/f/test-to-product-migration)
- [Shopping cart abandonment capabilities](https://www.g2.com/categories/e-commerce-platforms/f/shopping-cart-abandonment)
- [Product review capabilities](https://www.g2.com/categories/e-commerce-platforms/f/product-reviews)

Platform functionality refers to the technical characteristics of the software. 

- E-commerce platforms need to integrate with other software such as [inventory management](https://www.g2.com/categories/e-commerce-platforms/f/inventory-management) or shipping, which can be done using APIs. APIs can be customized by users to integrate with most cloud solutions, making it easier to transfer product data or sales information between solutions. 
- The customization and personalization of the software make it easier to use and increases adoption. Configuring screens and dashboards eliminates unnecessary clutter and helps users quickly access information. 
- Access rights and user roles define who does what in the system and which features employees can use to do their jobs effectively. It is also important to manage access for external users, such as suppliers or drop shipping partners, who should only use particular modules of the e-commerce platform.
- Security features protect against unauthorized access to private data such as the consumers’ personal details or credit card information. User access should also be limited to business data. For example, a user in charge of shipping should have access to orders and inventory but should not access payment information.

![](https://lh6.googleusercontent.com/Hg2rmxs3urd2n5UyTGHM8aoOKji2ISOcdupg0wP3FFTbuRnpZb_1ZbT-Lg4qCkLMHkVSUrsREKqP9h1Uh-K8Cz3bIRqGoIWl5yaSHo_k4c3yp80I4atrDMIrzO1p9rv5Iuxekiuj)

**Overview of the most common features of e-commerce platforms**  

### What are the Benefits of E-commerce Platforms?

The main objectives that e-commerce platforms can help companies achieve are to:

**Manage online stores:** Online stores and all related data such as product details and availability, pricing and discounts, customer addresses, and payment information.

**Attract buyers:** Attract buyers and convince them to purchase the products and services sold by the company.

**Address post-purchase issues:** Including [returns](https://www.g2.com/categories/e-commerce-platforms/f/returns-refunds), shipping or payment errors, and discrepancies between what consumers expected and what they received

**Track online sales:** Track sales by volume and value, as well as missed opportunities such as abandoned carts

**Compliance:** Comply with regulations for data security and avoid data breaches and cyberattacks or online fraud

Another significant benefit of using e-commerce software is that it generates a lot of data that is used by other systems such as CRM software, accounting software, ERP systems, and supply chain and logistics suites. For instance, detailed information on sales and returns can be used to determine the profitability of the company, how to improve inventory levels, or which customers are the most profitable and which ones are not generating significant revenue.

Using all this information, companies can adjust their strategy to adapt to changing customer preferences and focus on markets and segments that are more likely to generate important revenues and sustainable profits.

Traditionally, businesses sell products and services to two separate categories of customers: businesses and consumers. These two types of customers can be covered by companies that sell to both, usually known as business-to-many (B2M).

A recent approach to attract more customers involves partnerships between businesses to expand their market presence, or business-to-business-to-consumer (B2B2C). By using this approach, companies can promote each other and cross-sell products and services to reach new market segments.

### Who Uses E-commerce Platforms?

In theory, any company that sells online can use e-commerce platforms. In practice, the cost of this type of software can be prohibitive for small businesses. For this reason, these companies usually choose free or limited versions of e-commerce platforms. There are also hundreds of shopping cart tools that can provide sufficient functionality for small companies. Finally, online marketplaces allow these companies to sell their products without investing in e-commerce software. 

E-commerce platforms are most beneficial to medium and large companies who sell their products or services in multiple countries or markets and have complex operations. Since e-commerce platforms provide the most extensive features in the market, this type of software can be used by various employees, customers, and partners.

##### **Employees**

Employees from many departments can benefit from using e-commerce platforms, the most important being:

**Product management:** who make sure that the product information is accurate and up to date and that only active products are available for purchasing online

**Marketing:** who need to ensure that the products and services sold online are represented and promoted in a manner that protects the brand image and differentiates the company from its competitors

**Sales:** who define and implement strategies to improve revenues and monitor the performance of the products and services sold by the company

**Customer service:** who deal with complaints and other interactions with customers that may impact the purchasing process

##### **Additional user personas**

**Partners:** Partners may sell their products and services on the e-commerce platform of a company or their online stores. Partners can also use online marketplace platforms, so they need to synchronize data between these platforms and e-commerce platforms.

**Suppliers:** They usually provide products and services to other companies and do not sell them directly to consumers. Suppliers need access to e-commerce platforms to provide product information and inventory availability.

**Distributors:** Distributors buy products from other companies and sell them online. They may sell these products in their online store or online marketplaces. Retailers combine in-store and online sales to target multiple segments of customers or consumers. For this purpose, they need to integrate e-commerce with point of sale (POS) or retail management software.

**Customers and consumers:** Consumers use e-commerce platforms to look for products and services and to make purchases and payments. The ideal software should provide the easiest and most engaging way to facilitate purchasing.

### What are the Alternatives to E-commerce Platforms?

Alternatives to e-commerce platforms can replace this type of software, either partially or completely:

[**Shopping cart software**](https://www.g2.com/categories/shopping-cart) **:** This is a lightweight version of e-commerce platforms, with limited functionality that focuses mostly on creating and managing online stores. This option is most beneficial to small businesses that sell a limited range of products.

[**Marketplace software**](https://www.g2.com/categories/marketplace) **:** This is beneficial for companies that allow partners to sell on their website. This type of software allows each partner to create a separate online store and manage sales independently from the others. 

[**Omnichannel commerce software**](https://www.g2.com/categories/omnichannel-commerce) **:** This helps businesses sell their products on multiple channels—online and in store. There are also several online channels such as websites, social media, and mobile devices.

#### Software Related to E-commerce Platforms

Related solutions that can be used together with e-commerce platforms include:

[**Inventory control software**](https://www.g2.com/categories/inventory-control) **:** This allows companies to manage the availability of the products they sell online. This type of software can also be used to identify the products’ quantities required to fulfill demand, for inventory valuation, and inventory transfers between warehouses and locations. All these features are vital to ensure that companies ship the right products for each consumer and customer.

[**Accounting and finance software**](https://www.g2.com/categories/accounting-finance) **:** These tools manage all financial aspects of the sales transactions performed on the e-commerce platform. While consumers do not require invoices and other documents related to a purchase, the high volume of sales data needs to be consolidated and allocated to the appropriate general ledger accounts. For B2B, the volume of transactions isn’t very high, but invoicing is more complicated. Corporate customers may need custom invoices, shipping manifests, and warranty documents. Also, large companies have multiple business units that can purchase online individually or at the corporate level. Payment can also be made by numerous business entities from multiple bank accounts or credit cards.

[**Product information management (PIM) software**](https://www.g2.com/categories/product-information-management-pim) **:** This is a standalone, more sophisticated version of the product management functionality described above. While most e-commerce platforms provide features for product information management, PIM is used by companies selling tens of thousands of products or variations and combinations of items.

[**Payment gateways**](https://www.g2.com/categories/payment-gateways) **:** This is usually delivered pre-integrated as part of an e-commerce platform. This type of software can also be used separately by companies who do not want to limit their options to the integrations provided by e-commerce vendors. While most providers of e-commerce platforms offer integration with the most popular payment gateways, other options may be preferable, especially for markets that aren't well served by the main players.

![](https://lh3.googleusercontent.com/tomkD28zhqtI3UHb3G0eDMvizjCkmSQlETwPhevSQKJ9NnbC3WdwK8MOh59AW1Egmnvi0kZvm0SYVVqHOmCPh9uwL4R6uEZx3TBNO_pSufNcY7PUTNu1EJtu9kdjkldYyGrE1OeS)

**Overview of G2’s categories for e-commerce**

### Challenges with E-commerce Platforms 

The lack of integration between e-commerce software and other solutions can be a critical issue that can cause the desynchronization of data between online stores and the back office. This, in turn, may lead to lost sales and unhappy consumers.

Another challenge is the ability to transfer product information from e-commerce platforms to other platforms or online marketplaces. Companies using these platforms also need to export sales data and analyze it in accounting or ERP solutions. While there are hundreds of tools to export and import data to and from such platforms, not all e-commerce platforms offer robust features for this purpose.

### Which Companies Should Buy E-commerce Platforms?

While any company that sells products or services online can benefit from using e-commerce platforms, this type of software is most beneficial for the following types of businesses:

**Retailers:** They are embracing e-commerce as an increasing number of consumers prefer to buy online. At the same time, retail companies will continue to sell in store, which means that they need to track sales on all channels. 

**Manufacturers:** Manufacturing companies use e-commerce for B2B sales but require advanced functionality such as product configuration and quote management. Invoicing is also important for B2B sales, as companies require fiscal documents for each transaction. 

**Software companies:** These companies use [subscription management software](https://www.g2.com/categories/subscription-management), an alternative to e-commerce. This type of software manages software packages, pricing, sales and renewals, and revenue management. Some e-commerce vendors provide some of these features as part of their solutions, but that is the exception rather than the rule.

### How to Buy E-commerce Platforms

Selecting the best e-commerce platform for the specific needs of a company can be complicated. 

#### Requirements Gathering (RFI/RFP) for E-commerce Platforms

Requirements gathering helps companies understand what their users need to be productive at work. For e-commerce, requirements can vary significantly depending on the types of products and services the companies are selling.

There are two main types of products: tangible (physical products) and [intangible](https://www.g2.com/categories/e-commerce-platforms/f/intangible-products) (virtual goods such as digital content and software). Additionally, some companies may sell age-restricted products or services, such as alcohol or online gambling.

Requirements also vary based on how companies are selling their products and services. This refers to buyer personas (B2B vs. B2C), geographical reach (local or global markets), and channels (online, in store, or through distribution partners)

Prioritization of requirements helps the selection team focus on what matters most for their company. Requirements should cover the present and future needs of the company. The former refers to all features that are needed to keep the company up and running, such as the ability to create online stores, manage product information, and provide a seamless buying experience. The latter depends on the strategy of the company. For instance, expanding into new markets requires features for [internationalization](https://www.g2.com/categories/e-commerce-platforms/f/internationalization) such as multilanguage stores and the ability to process payments in different currencies. 

#### Compare E-commerce Platforms Products

**Create a long list**

Long lists are created by eliminating the options that do not provide critical functionality. For instance, buyers looking for B2B e-commerce should not consider software that focuses exclusively on B2C. A typical long list should not include more than 10 products unless there are many options that are very similar. In this case, additional details like the geographical presence of the company or its reputation can be used to eliminate vendors.

**Product comparison**

Buyers have multiple options to compare e-commerce platforms, such as research reports and buyer’s guides, decision support systems, as well as [technology review platforms](https://www.g2.com/categories/technology-review-platforms). These resources provide different perspectives on the benefits and challenges of e-commerce platforms. 

RFI distribution is the process of gathering detailed information on software capabilities from vendors. RFIs are usually sent out to the vendor that made it to the long list and can contain hundreds or thousands of criteria. 

**What to ask vendors of e-commerce platforms?**

Requirements are essential, but there are other details about a vendor that can be dealbreakers, such as:

**References:** Customer references to allow buyers to get in touch with existing e-commerce users. Open discussions may reveal feedback that users aren’t always comfortable sharing publicly. Software reviews and case studies are also useful.

**Partner network:** The partner network of the vendor can provide valuable support to global companies. Suppose the vendor doesn’t have an office in Europe, for instance. In that case, a partner can help its customers comply with regulations such as GDPR, which protects the privacy of internet users in the European Union.

**Customer support:** Support options vary from one vendor to another, from 24/7 availability to only on business days, local or global, and customized support packages. Basic support is usually included in the license cost, but additional services can be quite expensive. Around-the-clock support covers multiple time zones, so customers don’t have to wait for hours to get help. E-commerce companies can lose money even when their system is unavailable for only a few minutes.

**Create a short list**

Short lists are created by reviewing the RFI information received from vendors. It is possible that some vendors decline to participate and don’t respond to RFIs. These vendors are usually eliminated from the selection process.

**Conduct demos**

Demos are a great opportunity for buyers to see how e-commerce platforms work. Only the shortlisted vendors are invited to demonstrate their solutions. Demos should be performed live, using the system, not through slide decks and screenshots. All vendors should follow a predetermined scenario that simulates the business processes of the buyer. A common scenario for e-commerce is to add a new product in the system, integrate with inventory management to track its availability, then add it to the online store and go through the purchasing steps that buyers would follow.

#### Selection of E-commerce Platforms

**Choose a selection team**

To choose a selection team, decision makers need to involve subject matter experts from all teams that will use the system. For e-commerce, this includes product management, sales and marketing, and inventory. The accounting team should also be involved to evaluate the integration of the e-commerce platform with financial software. 

The selection team needs to analyze all the data gathered from vendors, customer references, software reviews, or reports and research. This task can be daunting because all this information is not homogeneous, making it challenging to analyze.

- Users must get rid of irrelevant data such as research that is too vague to be useful or reviews by users from other industries or geographical locations. A company focusing on the market in North America won’t benefit from knowing what users in Europe think about the software.
- It is important to decide what data is the most significant and then focus on it. Basic features like creating an online store are provided by most vendors, unlike functionality for cart abandonment. Also, buyers may give a higher importance to user reviews than analyst research, or vice versa.
- Users should validate data from multiple sources. The product description on the vendor website, the opinion of an e-commerce expert, and user feedback may be very different from each other. In this situation, buyers should try the product themselves or ask for a demo.

**Negotiation**

Negotiation happens between the buyer and the short list of vendors. In some cases, there are only two vendors that make it to this stage, which means that they offer similar products. At this point, the dealbreaker is the price of the product, which can vary based on the discounts offered by each vendor. 

The final decision should be based on all the information gathered previously. 

### What do E-commerce Platforms Cost?

The types of pricing for e-commerce platforms depend on the delivery model. For on-premises software, vendors sell named or perpetual licenses. For cloud or SaaS e-commerce, the subscription model is used, which allows companies to pay a monthly fee per user. 

There are three types of e-commerce software costs:

- The initial price of an e-commerce platform usually includes the cost of implementation, training, and software licenses
- Ongoing costs such as licenses and maintenance are usually higher for on-premises software
- Additional costs refer to the customization of the e-commerce platform or professional services such as content creation or marketing campaigns

Businesses looking to try an e-commerce platform without an upfront financial commitment may want to consider a [free e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/free). More and more vendors are offering free-trials or freemium models that can make these tools more accessible.

#### Return on Investment (ROI)

The factors that impact ROI can be grouped into two main categories: costs and benefits: 

**Costs:** This refers to any type of spending related to software such as license costs, training, support, and professional services. The time and effort spent to implement and maintain the software should also be considered. 

**Benefits:** The benefits are not limited to improving sales and revenues. Other advantages of using e-commerce platforms are increased productivity, better inventory management, and customer satisfaction. These factors impact ROI directly or indirectly, which is why it may be difficult to calculate them.

To calculate ROI, buyers need to estimate software costs and software benefits.

Software costs can include:

- The initial cost of the software, which includes license cost for on-premises software, integration with other systems 
- Implementation and training may include migration from other e-commerce solutions and access to learning portals
- Ongoing license cost and consulting services to optimize the use of the e-commerce platform
- Software maintenance such as regular backups of the product and sales data

Software benefits can include:

- Increased online sales of products and services
- Time saved managing products and processing orders
- Less manual work and data entry for product information
- Reduced number of shipping errors and returns

ROI is calculated as a ratio between the benefits and the costs of the software. When the benefits surpass the costs, the buyers achieve positive ROI.

It is preferable to calculate ROI at least one year after go live since the benefits of the software are not fully realized before that. For e-commerce, companies may need to adjust the platform by configuring it or adding optional features after they start using it. This can generate extra costs, which may impact the ROI.

### Implementation of E-commerce Platforms

**How are E-commerce Platforms Implemented?**

Implementation can be done directly by the vendor, indirectly by one of its partners, or in house by the company that bought the software. 

**Who is Responsible for E-commerce Platforms Implementation?**

The implementation team usually includes a project manager from the vendor or its partner, subject matter experts from the buyer, and sometimes external consultants. The IT department of the buyer is also involved in the technical aspects of the implementation such as data migration.

**What Does the Implementation Process Look Like for E-commerce Platforms?**

As most e-commerce systems are subscription based, users may think that the implementation means creating accounts and starting using the software. In reality, implementation can be much more complicated. 

First of all, companies need to migrate data from one or more legacy systems to the new platform. Historical data on sales and inventory, product information, and customer records for B2B are the most important datasets that need to be transferred to a new e-commerce platform.

Secondly, a system may require configuration based on user type and role. Also, user access should be defined so that employees can use the modules and features they need most. For instance, sales may be able to see the inventory availability for a product but should not be able to adjust the quantity.  

Finally, training the users is essential to ensure that they are fully taking advantage of its capabilities. E-commerce platforms can be complicated and self learning is not recommended, especially for modules like product management and e-commerce personalization.

**When Should You Implement E-commerce Platforms?**

Timing is very important when it comes to e-commerce platform implementation. For instance, implementing this type of software during a peak shopping season is not a good idea because it may disrupt operations. It is therefore critical to define an implementation schedule that works for everyone (employees, managers, vendors, and its partners).

### E-commerce Platforms Trends

The evolution of e-commerce platforms will be impacted by new technologies, such as artificial intelligence (AI) and changes in consumer behavior.

**Artificial intelligence**

AI can be used to personalize the buyer experience or to create bots that can guide buyers through the purchasing process. AI may also help identify fraudulent activity and cyber attacks that can lead to lost revenue and data breaches.

**Evolving buyer behavior**

Changing buyer behavior is forcing companies and e-commerce vendors to adapt to new ways of shopping. For instance, millennials and members of Gen-Z tend to combine multiple ways to find, compare, choose, and buy products. For each step in their decision-making process, they may use online or offline channels (like stores, events, or public advertising). E-commerce software providers and their customers will need to find ways to engage and influence buyers both online and offline.

**Subscription model**

E-commerce vendors need to adapt to the increased popularity of the subscription business model, which provides a product or service at regular intervals. Subscription management usually refers to services and software, but some companies also use this sales model for products. A few examples of products sold as a subscription are grooming products or beauty supplies, which are used on a regular basis by consumers. As opposed to traditional e-commerce, subscriptions require regular deliveries and recurring payment options, which aren’t always supported by e-commerce platforms.

### E-Commerce Platforms FAQs

### Most Popular FAQs

#### Which e-commerce platform has the best reviews?

Based on verified user ratings across a large volume of G2 reviews, these e-commerce platforms consistently earn top marks for overall satisfaction:

- [Shopify](https://www.g2.com/products/shopify/reviews) — The most widely adopted e-commerce platform globally, recognized for its clean storefront builder, extensive app marketplace, and ability to take businesses from their first online sale to high-volume retail operations with minimal technical overhead.
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — The enterprise tier of Shopify, rated highly by scaling brands for its advanced automation tools, checkout customization capabilities, and dedicated merchant success support that helps high-growth retailers expand without re-platforming.
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — An open-source e-commerce plugin for WordPress that earns strong marks for its flexibility, deep customization capabilities, and the control it gives merchants who prefer to manage their own hosting and storefront configuration.
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — A SaaS e-commerce platform praised for its built-in multi-channel selling tools, strong SEO infrastructure, and enterprise-ready feature set that scales without requiring additional paid apps for core functionality.

#### What are the top platforms for B2B e-commerce?

B2B e-commerce platforms need capabilities beyond standard retail, including account-based pricing, buyer approval processes, large catalog management, and ERP integration. The platforms rated highest in this segment address all of these requirements.

- [Salesforce Commerce for B2B](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — A purpose-built B2B commerce platform that handles complex account hierarchies, contract pricing, guided selling, and self-service reordering — tightly integrated with the broader Salesforce ecosystem for organizations already on CRM and CPQ.
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — An enterprise commerce platform adopted by large B2B organizations for its catalog management depth, configurable product support, and native integration with SAP ERP and S/4HANA that keeps pricing, inventory, and order data synchronized.
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — A B2B e-commerce platform built natively on SAP and Microsoft Dynamics ERP data, enabling manufacturers, distributors, and wholesalers to offer real-time pricing, stock availability, and order history to buyers without manual data synchronization.
- [Shopware](https://www.g2.com/products/shopware/reviews) — A European-headquartered open-source commerce platform gaining traction in B2B for its composable architecture, flexible rule builder for tiered pricing, and strong community of extensions that support complex wholesale and distributor processes.

#### What are the most reliable e-commerce platforms for digital products?

Selling digital products requires an e-commerce platform built for instant delivery, license and subscription management, global payment compliance, and revenue recognition, requirements that differ significantly from physical product retail.

- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — A commerce platform purpose-built for software and digital product companies, offering global subscription billing, automated tax and VAT compliance, and a checkout infrastructure designed to maximize conversion for SaaS and perpetual license sales.
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — A merchant of record platform used by software and digital media companies to sell globally without managing international tax obligations directly, with built-in localized checkout, multiple currencies, and automated compliance across 200+ countries.
- [PayPro Global](https://www.g2.com/products/payproglobal/reviews) — A high-satisfaction commerce platform for software, SaaS, and digital goods businesses, combining merchant of record services, subscription management, and global payment processing in a solution that takes on the compliance burden for selling across markets.
- [Sellfy](https://www.g2.com/products/sellfy/reviews) — A streamlined digital storefront platform for creators and small publishers selling downloads, subscriptions, and print-on-demand products, valued for its simple setup, built-in marketing tools, and zero transaction fees on direct digital sales.

#### What is the most user-friendly e-commerce platform for businesses?

Ease of use across storefront design, product management, and order processing is a top evaluation criterion for businesses that want to manage their online store without relying on developers for day-to-day operations.

- [Wix Studio](https://www.g2.com/products/wix-studio/reviews) — A website and e-commerce builder praised for its drag-and-drop design flexibility, AI-assisted store setup, and accessible interface that allows business owners to launch and manage a professional online storefront without technical skills.
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — A lightweight e-commerce solution that embeds directly into any existing website, praised for its fast setup, multi-channel selling support across social platforms, and an admin interface that non-technical merchants can navigate immediately.
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — Consistently rated for its intuitive product catalog management, native SEO tools, and a storefront editor that gives business users meaningful design control without requiring a developer for most day-to-day store management tasks.
- [nopCommerce](https://www.g2.com/products/nopcommerce/reviews) — An open-source e-commerce platform recognized for its well-structured admin panel, strong plugin library, and accessible configuration for businesses that want the control of a self-hosted solution without a steep technical learning curve.

#### Which e-commerce platform is best for beginners?

The best e-commerce platforms for beginners prioritize fast store setup, guided onboarding, and an interface that allows new merchants to start selling without needing to understand hosting, coding, or complex configuration.

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — While Shopify Plus is the growth tier, it inherits Shopify's reputation for fast setup and accessible store management, with a dedicated onboarding team and customizable checkout that removes many of the technical barriers that slow new merchants down.
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — Beginners frequently cite BigCommerce's structured onboarding checklist, template-driven storefront setup, and comprehensive built-in features that reduce the number of third-party integrations a new merchant needs to research and install.
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — A popular starting point for businesses already on WordPress, WooCommerce allows beginners to add e-commerce to an existing site with a guided setup wizard and a large library of free documentation, tutorials, and community support.
- [ikas](https://www.g2.com/products/ikas/reviews) — A modern e-commerce platform built for simplicity, recognized for its quick store launch process, clean merchant dashboard, and built-in multi-channel selling tools that get new businesses to their first sale without extended configuration.

### Small Business FAQs

#### What is the most affordable e-commerce platform for small businesses?

For operators evaluating [small business e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms/small-business), the strongest affordable options balance essential storefront, payment, and product management functionality with flat-rate or usage-based pricing that keeps total costs predictable as order volumes grow.

- [SimplyDepo](https://www.g2.com/products/simplydepo/reviews) — A wholesale ordering platform built for small distributors and field sales teams, delivering route management, digital catalog, and order management at a cost-accessible price point that replaces expensive custom order portals.
- [SureCart](https://www.g2.com/products/surecart/reviews) — A WordPress-native e-commerce platform with a generous free tier covering one-time payments, subscriptions, and digital downloads, allowing small businesses to process online orders without per-transaction fees or a monthly subscription requirement.
- [Turis](https://www.g2.com/products/turis/reviews) — An affordable B2B wholesale storefront platform designed for small brands and distributors that want to give retail buyers a self-service ordering experience without the cost and complexity of a full enterprise commerce implementation.
- [Selldone](https://www.g2.com/products/selldone/reviews) — A no-transaction-fee e-commerce platform with a free entry tier that small businesses use to manage physical and digital storefronts, multi-channel selling, and order fulfillment without paying a percentage of every sale to their platform provider.

#### What is the best e-commerce platform for startups?

Startups need an e-commerce platform that gets them selling quickly, integrates with modern marketing and fulfillment tools, and scales in capability as order volume grows without requiring a re-platform migration. You can explore the full [small business e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/small-business) category on G2 to see the top-rated options.

- [Shopify](https://www.g2.com/products/shopify/reviews) — The default starting point for most e-commerce startups, offering a guided setup process, an extensive app ecosystem, and a payments infrastructure that allows new businesses to start selling within hours and expand into new channels as they grow.
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — A cost-effective choice for startups already on WordPress, offering a free core plugin with full product management, payment gateway flexibility, and a large open-source extension library that keeps initial platform costs minimal.
- [Wix Studio](https://www.g2.com/products/wix-studio/reviews) — A popular choice for early-stage businesses that need both a professional website and an integrated store, with drag-and-drop design tools and a low barrier to entry that lets founders launch their first storefront without developer support.
- [10Web](https://www.g2.com/products/10web/reviews) — An AI-powered website and e-commerce builder that startup teams use to generate a functional WooCommerce-powered storefront from a brief description, dramatically reducing the time and cost of getting an online store live for the first time.

#### Which e-commerce platform is the most user-friendly for small business startups?

For startup founders managing their store alongside every other business function, ease of use in product setup, order management, and storefront updates is a deciding factor. These platforms earn the highest usability marks from small-team operators.

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — Startup teams scaling quickly onto Shopify Plus consistently highlight the platform's clean admin experience, intuitive flow automation builder, and extensive help documentation, which reduces the time spent on operational tasks versus selling.
- [ikas](https://www.g2.com/products/ikas/reviews) — A modern e-commerce platform built around a streamlined merchant dashboard that startup founders regularly cite for requiring minimal training, with a product management and order workflow interface that feels familiar from day one.
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — Praised by small business owners for the speed and simplicity of embedding a full-featured store into an existing site, with a management interface that non-technical founders can operate confidently without ongoing developer involvement.
- [PayPro Global](https://www.g2.com/products/payproglobal/reviews) — Software and digital product startups cite PayPro Global's self-service setup, pre-built checkout flows, and automated tax compliance as key usability advantages that remove complex configuration steps from the path to their first digital sale.

#### What is the best e-commerce platform for B2B wholesale businesses?

Small B2B wholesale businesses need an e-commerce platform that supports account-based pricing, minimum order quantities, bulk ordering processes, and buyer-specific catalogs without requiring an enterprise-level implementation budget. Explore the full [small business e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/small-business) category on G2 to compare options.

- [Zoey](https://www.g2.com/products/zoey/reviews) — A B2B-focused e-commerce platform built for wholesalers and manufacturers, offering tiered pricing, custom buyer portals, quote management, and approval processes that give small wholesale businesses a self-service ordering experience without custom development.
- [nopCommerce](https://www.g2.com/products/nopcommerce/reviews) — An open-source platform with strong B2B capabilities, including customer group pricing, bulk discount rules, and multi-vendor support, giving small wholesale businesses a self-hosted solution with extensive configuration flexibility at low licensing cost.
- [Salesforce Commerce for B2B](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — Small and growing B2B businesses on the Salesforce ecosystem use this platform for its self-service reorder capabilities, contract pricing enforcement, and built-in integration with Salesforce CRM that connects online orders directly to sales team processes.
- [Elastic Suite](https://www.g2.com/products/elastic-suite/reviews) — A digital wholesale platform designed for brands managing retailer and dealer ordering, offering branded order portals, line sheet management, and replenishment tools that help small wholesale businesses move buyers off email and spreadsheet ordering.

#### What is the best e-commerce platform for small retailers?

Small retailers need an e-commerce platform that handles both online and in-person sales, supports product catalog management at a manageable scale, and connects to the marketing and fulfillment tools they already use without requiring a large technical team.

- [Shopify](https://www.g2.com/products/shopify/reviews) — The most commonly adopted platform among small retailers for its seamless integration of online store, POS, and inventory management, giving shop owners a single system to manage in-person and digital sales without separate tools for each channel.
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — Small retailers with growing order volumes use Shopify Plus for its advanced automation, customizable checkout, and dedicated support resources that help them handle peak retail periods without platform bottlenecks.
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — A practical choice for small retailers who already have a website or social media presence and want to add a fully functional store without rebuilding their online presence, with multi-channel selling across Facebook, Instagram, and marketplaces built in.
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — A global commerce and payments platform used by small retailers selling across markets, valued for its built-in tax and currency management, flexible checkout options, and subscription billing tools that support both one-time and recurring retail models.

### Enterprise FAQs

#### What is the best-rated e-commerce platform for tech enterprises?

Technology enterprises need [enterprise e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms/enterprise) with composable architecture, headless commerce capability, enterprise-grade security, and deep integration ecosystems that connect commerce to ERP, PIM, CRM, and analytics infrastructure. These platforms earn the highest marks from large-scale enterprise buyers.

- [Salesforce Commerce for B2C](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — An enterprise-grade commerce platform adopted by large tech-oriented retail organizations for its AI-powered merchandising, headless commerce capabilities, and deep integration with the Salesforce Customer 360 ecosystem for unified customer data across marketing, service, and commerce.
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — A highly configurable enterprise commerce platform used by global technology companies for its composable architecture, omnichannel order management, and native integration with SAP ERP and supply chain systems that manage complex product and pricing data at scale.
- [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews) — A headless commerce platform purpose-built for high-volume enterprise retailers, recognized for its performance architecture, developer-first API layer, and the flexibility to power highly customized storefront experiences without the constraints of a monolithic platform.
- [Shopify](https://www.g2.com/products/shopify/reviews) — Increasingly adopted by enterprise technology organizations for its modern API-first architecture, extensive partner ecosystem, and operational simplicity at scale, allowing large brands to reduce platform management overhead while maintaining commerce agility.

#### What is the most reliable e-commerce platform for enterprises?

Enterprise commerce buyers prioritize platform uptime, transaction reliability, and consistent performance during high-traffic events such as product launches and peak seasonal periods, where any downtime directly translates to lost revenue.

- [Salesforce Commerce for B2B](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — Enterprise B2B teams cite Salesforce Commerce's platform reliability and compliance infrastructure as core reasons for long-term adoption, with a proven track record of uptime and data integrity for organizations running high-value business transactions through self-service portals.
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — Recognized by large enterprises for its robust deployment options — including cloud, on-premise, and hybrid- and its long operational track record in environments where transaction volume, catalog complexity, and data accuracy requirements are non-negotiable.
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — Enterprise teams running WooCommerce at scale highlight its reliability when paired with managed cloud infrastructure, noting the control of a self-hosted architecture combined with a mature plugin ecosystem that supports high-volume order management.
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — Enterprise software and digital product companies trust Cleverbridge for the reliability of its global payment processing, subscription renewal infrastructure, and merchant of record services, where failed transactions and payment interruptions directly impact recurring revenue.

#### What is the best-reviewed e-commerce platform for enterprise app integration?

Integration depth is a primary evaluation criterion for enterprise e-commerce buyers managing technology stacks that include ERP, PIM, CRM, marketing automation, and data warehouse systems. Explore the full [enterprise e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/enterprise) category on G2 for detailed integration comparisons.

- [Shopify](https://www.g2.com/products/shopify/reviews) — Enterprise reviewers highlight Shopify's extensive app marketplace, with thousands of verified integrations, and its robust API infrastructure as primary drivers of adoption for organizations that need commerce data flowing into fulfillment, ERP, marketing, and analytics systems.
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — Purpose-built for ERP-driven organizations, Sana Commerce Cloud offers native integration with SAP and Microsoft Dynamics, ensuring real-time synchronization of pricing, inventory, and customer account data between the commerce layer and back-office systems.
- [Salesforce Commerce for B2C](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — Enterprise teams operating on the Salesforce platform use Commerce for B2C for its native connectivity to Marketing Cloud, Service Cloud, and Einstein AI — enabling unified customer experiences across commerce, marketing, and service without custom integration work.
- [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews) — A headless commerce platform recognized for its open API-first architecture that allows enterprise developers to integrate any frontend, CMS, PIM, or middleware layer cleanly, reducing the total integration complexity of a modern composable commerce stack.

#### What is the best enterprise e-commerce platform for global and multi-market commerce?

Global enterprise commerce requires a platform with multi-currency pricing, localized checkout experiences, country-specific tax and regulatory compliance, and the ability to manage multiple storefronts from a centralized administration layer. Browse the full [enterprise e-commerce platform](https://www.g2.com/categories/e-commerce-platforms/enterprise) category on G2 for detailed multi-market capability comparisons.

- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — Widely adopted by global enterprises for its multi-site and multi-language management capabilities, SAP Commerce Cloud supports localized pricing, regional catalog segmentation, and country-specific compliance requirements across unified platform administration.
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — Enterprise digital and software companies use Cleverbridge for global commerce operations, relying on its 240+ supported payment methods, automated multi-country VAT compliance, and currency localization that drives conversion in international markets.
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — Global B2B manufacturers and distributors use Sana Commerce Cloud to deploy localized buyer portals across regions, with ERP-driven pricing and inventory data ensuring that each market sees accurate, real-time information in its local language and currency.
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — Enterprise teams running globally distributed WooCommerce storefronts rely on its multi-currency and multi-language plugin ecosystem to deliver localized shopping experiences, with the self-hosted architecture providing the control needed for regional compliance and data residency requirements.

#### What is the best enterprise e-commerce platform for B2B organizations?

Enterprise B2B commerce platforms must handle organizational account structures, contract-based pricing, complex approval processes, and high-volume reorder patterns, requirements that consumer-facing platforms are not architected to address.

- [Salesforce Commerce for B2B](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — The leading dedicated B2B commerce platform for enterprise organizations, used by manufacturers, distributors, and wholesale businesses to deliver account-specific catalogs, tiered pricing, buyer approval flows, and self-service reorder functionality within the Salesforce ecosystem.
- [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews) — Enterprise organizations use SCAYLE for its high-performance API architecture that supports complex B2B catalog structures, custom buyer experiences, and the traffic volumes associated with large-account wholesale and distributor commerce at a global scale.
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — Enterprise software and SaaS companies use Cleverbridge as their B2B commerce layer for managing volume licensing, multi-seat subscription renewals, reseller channel management, and enterprise procurement compliance, use cases that standard e-commerce platforms do not support natively.
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — An enterprise B2B commerce platform built specifically for ERP-centric organizations, enabling large manufacturers and distributors to offer buyers a self-service portal with real-time access to their account history, contract pricing, and inventory without data latency or manual updates.

**Last updated on April 24, 2026**