Rafał M.
RM
Rafał M.
Vice President
Small-Business (50 or fewer emp.)
"Flexible and Cost-Effective E-commerce Solution"
4.5/5
What do you like best about WooCommerce?

I like the strong community support with WooCommerce, where I can always ask questions on forums or Reddit if something goes wrong or if I’m unsure about how to make things work. The flexibility is another big plus, allowing me to tweak and adjust as needed. WooCommerce works "out of the box," meaning as soon as I activate the plugin in the WordPress dashboard, it's ready to go without having to worry about hosting requirements. I appreciate that many other apps have native support for WooCommerce, so I don't have to develop payment gateway or shipping plugins from scratch. Additionally, I really enjoy that WooCommerce is free, making it a cost-effective option. The initial setup was easy too—I just had to install and activate the plugin, plus I used another plugin to import products from my Excel file. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Debugging is hard because it's part of the WordPress ecosystem, and often a third-party plugin might be causing issues. You need moderate PHP knowledge and a lot of time to find what is wrong. There are no easy ways to fix things. Although they offer a dedicated debug log, there should be a log analyzer or a plugin/theme conflicts exposer. Review collected by and hosted on G2.com.

Alberto O.
AO
Alberto O.
Founder | We Help Adult & Overwhelmed College Students Accelerate Their Degree
Small-Business (50 or fewer emp.)
"Easy WordPress Integration, but Clunky UI and Outdated Reporting"
3.5/5
What do you like best about WooCommerce?

Since I have been managing WordPress sites for close to a decade now, it is seamlessly integrated and easy to use within WordPress Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

It feels clunky and a bit outdated, especially with subscriptions and reporting. I do wish it was a better platform, both from a user interface as well as from a perspective of setting up, analytics, and management of product. It feels that it is not keeping up with the times Review collected by and hosted on G2.com.

John C.
JC
John C.
French entry level -1 Language Reviewer
Small-Business (50 or fewer emp.)
"Easy, Reliable Ecommerce plugin for WordPress Websites"
4.5/5
What do you like best about WooCommerce?

Woocommerce is a very good ecommerce for websites, like Wordpress. I've been using it for a while, maybe 10 years already and it's very easy to use and mostly compatible with majority of Wordpress templates. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Unfortunately Woocommerce for Wordpress offers many plugins that are paid. Basically, the best plugins for Woocommerce are paid. To note, that often other plugins for woocommerce are not compatible or enough tested and generate conflicts in Wordpress. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Automated Store Management with Easy USPS Shipping Integration"
4/5
What do you like best about WooCommerce?

WooCommerce is great in that it runs automatically. It's a good bit of work on the front end, putting all of our products on the store with information, prices, etc, but after that, it runs itself. The integration it has with USPS shipping makes it super easy and user friendly to fulfill online orders and get real time responses about how much shipping costs, how long it will take to arrive, etc. The pricing is fair and comparable to other options. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Sometimes it can be difficult to understand the forward facing features of WooCommerce. Oftentimes, we have to seek out help to understand how to edit our system or make changes on the back end. Review collected by and hosted on G2.com.

Shibil K.
SK
Shibil K.
Head - Ecommerce
Retail
Mid-Market (51-1000 emp.)
"Scalable. Easy to Setup"
4/5
What do you like best about WooCommerce?

It's easy to setup,Integrate and user friendly. Can be purchased new plugins for additional features. Fast and reliable. Very nice UI/ UX. ready available APIs Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

It's very typical. Not suitable for larger companies or company with large no. Of products. Limitations are there for some features. Each pluggings will cost additional. Review collected by and hosted on G2.com.

ME
Marvin E.
Estimator/Project Manager
Small-Business (50 or fewer emp.)
"WooCommerce: Flexible, Plugin-Friendly Platform for My Store"
5/5
What do you like best about WooCommerce?

WooCommerce has been my go-to platform for eCommerce. It’s easy to integrate with so many different plugins—both free and premium—as well as with themes, which makes it a flexible choice for my store. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

I don't think I have anything I dislike about WooCommerce. Review collected by and hosted on G2.com.

Catherine T.
CT
Catherine T.
Fba
Small-Business (50 or fewer emp.)
"Seamless Integration with High Conversion Support, Requires Vigilant Performance Management"
5/5
What do you like best about WooCommerce?

I really appreciate WooCommerce for its seamless WordPress integration, which makes it very convenient to use. I also find the payment and checkout process quite effective because fewer steps lead to higher conversions. Additionally, the initial setup of WooCommerce is surprisingly easy, especially when it comes to configuring store details and payments. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

I think the performance of WooCommerce needs active management. Also, the initial setup was surprisingly easy but a bit deceptive. It feels like it's done before it actually is, and while 'deceptive' might sound harsh, it just seems that a lot of pieces are still shallow or default. Review collected by and hosted on G2.com.

Athena A.
AA
Athena A.
Administrative Assistant, Technology and Technical Affairs
Small-Business (50 or fewer emp.)
"WooCommerce Makes It Easy to Launch and Customize Your Online Store"
5/5
What do you like best about WooCommerce?

WooCommerce makes it easy to hit the ground running when you want to set up products to be sold on your website. It has a lot of options on it's own and a number of plugins and integrations as well to get what you want and need out of it. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

There's a bit of a learning curve when first sitting down to use it. So it may take some time to train someone on all the ins and outs. Review collected by and hosted on G2.com.

HT
Honua T.
Massage Therapist, Esthetician
Alternative Medicine
Small-Business (50 or fewer emp.)
"Plug-and-Play E-Commerce with Easy Setup and Powerful Integrations"
4.5/5
What do you like best about WooCommerce?

The plug and play, ease of installation, setup and support for many customizations and integrations such as mail campaigns, abandoned carts, schema, various payment gateways, various types of products and services for e-commerce sites in various sectors of business Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Maybe partnering with a merchant and have a preconfigured payment gateway already set up and ready to deploy for the elderly and other users, small business owners who cannot afford web developers doing their site diy Review collected by and hosted on G2.com.

Director C.
DC
Director C.
Executive Director
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Versatile Storefront for your Website"
4/5
What do you like best about WooCommerce?

Woo Commerce is one of the most versatile online shop options we have found. It works beautifully with our Wordpress site, and creating new items is easy. We can customize each element of the store, including customer invoices and emails, what pages look like, sidebars and how carts show up. I Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Nothing! It can be used with or without several integrations, with any payment processor you already have, and seamlessly shows up in your website theme. Review collected by and hosted on G2.com.