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WooCommerce

By Automattic Inc.

4.4 out of 5 stars

How would you rate your experience with WooCommerce?

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WooCommerce Reviews & Product Details

Profile Status

This profile is currently managed by WooCommerce but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

WooCommerce Media

WooCommerce Demo - WooCommerce sales reports.
WooCommerce sales reports.
WooCommerce Demo - The slick WooCommerce settings panel.
The slick WooCommerce settings panel.
WooCommerce Demo - Product data panel.
Product data panel.
WooCommerce Demo - A product archive (grid).
A product archive (grid).
WooCommerce Demo - WooCommerce products admin.
WooCommerce products admin.
WooCommerce Demo - A single product page.
A single product page.
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WooCommerce Reviews (1,207)

View 3 Video Reviews
Reviews

WooCommerce Reviews (1,207)

View 3 Video Reviews
4.4
1,208 reviews

Pros & Cons

Generated from real user reviews
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Márcio B.
MB
Web Developer
Small-Business (50 or fewer emp.)
"Exceptionally Easy to Use"
What do you like best about WooCommerce?

I like the ease of use, and the set up is not hard Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Plugins are too expensive. Some are too expensive for what it provides but more important for what it doesn't provide. Review collected by and hosted on G2.com.

AO
IT Helpdesk Employee
Civil Engineering
Small-Business (50 or fewer emp.)
"The best tool for Wordpress Webshops"
What do you like best about WooCommerce?

Very easy to use and implement, great support and a lot of possibilities. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

It takes some getting used to and sometimes options can be hard to locate. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Best open source cart plugin for WordPress"
What do you like best about WooCommerce?

WooCommerce is easy to use and there are regular updates so I feel like my store is secure. I haven't had to contact customer support because it is so stable and the user interface is intuitive. There are plenty of extensions to make this cart even more robust with various integrations for my email marketing, payment gateways, and more. It's very easy to implement add-ons to custom tailor the plugin's to meet my shop's needs. I use this plugin regularly and have it on 2 websites, one with over 50 physical products and the other with virtual products for my services. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

The updates are great to make sure my site is secure but they are pretty frequent so it can take time away from my day to day tasks to stop and update the plugin and database. Review collected by and hosted on G2.com.

Pete G.
PG
Junior Marketing Manager
Small-Business (50 or fewer emp.)
"Seamless WordPress Integration and Ad Platform Connections"
What do you like best about WooCommerce?

The Wordpress integration and easy of connecting ad platforms like Meta and Google are the most appealing features of WooCommerce (in addition to the obvious e-commerce tools one would expect) Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

Some of the data visualisations could be better, but this is easy to work around by exporting data into a reporting platform Review collected by and hosted on G2.com.

Somnath J.
SJ
Eternitty
Computer Software
Small-Business (50 or fewer emp.)
"Easy and User Friendly Ecommerce Platform for Small to Medium Businesses"
What do you like best about WooCommerce?

Woocommerce is free to use, user friendly, feature rich platform to create ecommerce websites. Its very easy to setup, operate and scale. Its begineers friendly also. It can be integrated with many third party platforms like paypal, stripe, DHL etc. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

There are many features like SMS integration, multi-vendor platform features, return management, logistics management that must be part of woocommrece are not availble in woocommerce. Some good plugins are paid and are very expensive. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Customizable e-commerce plugin for online store creation and management"
What do you like best about WooCommerce?

WooCommerce makes it easy to turn any WordPress website into a fully functioning online store. WooCommerce helped me launch and manage an online store directly on my WordPress site with full control over products and payment gateway integration. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

There’s no official customer support unless you're using paid extensions from WooCommerce, which means you often have to rely on community forums or third-party developers for help. Review collected by and hosted on G2.com.

Ekah E.
EE
Co-Founder
Small-Business (50 or fewer emp.)
"WooCommerce perfect for WordPress Websites"
What do you like best about WooCommerce?

As a former developer that created over 100 websites, WooCommerce is a great solution for e-commerce. It integrates well with tons of free plugins to enhance or customize it for your needs. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

WooCommerce doesn't include everything so you have to download a lot of plugins. Review collected by and hosted on G2.com.

Vincenzo Bernardino R.
VR
Marketing Freelance
Small-Business (50 or fewer emp.)
"The first place to start with your Ecommerce"
What do you like best about WooCommerce?

I like the endless possibilities of customization and flexibility and full integration with a lot of other plugins and builders for WordPress website, but also the wide availability of APIs to connect to external services. I also experienced their customer support and they were asbolutely outstanding in everything Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

It can be overwhelming, especially the back-end can get messy and confusing, as it can happen with the first set ups of stores and products Review collected by and hosted on G2.com.

Vanessa W.
VW
Affiliate marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy Product Import, But Payment Process Needs Improvement"
What do you like best about WooCommerce?

The platform is user-friendly, making it simple to add products and import items from various dropshipping sites. Customer service is good though. Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

I dislike the payment processers. I dislike the stripe because it does not always allow you to sale things without so much verifications and hassle. Review collected by and hosted on G2.com.

Jim C.
JC
Game Show Host
Small-Business (50 or fewer emp.)
"If you like your money being held hostage, then go with WooCommerce"
What do you like best about WooCommerce?

Nothing to like Review collected by and hosted on G2.com.

What do you dislike about WooCommerce?

I find WooCommerce not user-friendly, particularly during the initial setup, which was difficult. I struggled with adding product descriptions properly. Additionally, I am extremely frustrated as WooCommerce holds my money for extended periods, which feels like they're holding it hostage. This financial delay is unacceptable, especially with sales being held for a week or more. Lastly, the misleading communication regarding fund releases has been a significant issue for me. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

8%

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WooCommerce Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Customization
Performance and Reliability