Having used the platform for gathering insights, this reviewer appreciates its quick setup and effective AI follow-up questions. The analysis of feedback lacks depth, as vital emotional cues from recordings or transcripts may be missed.
View Full ReviewWondering has taken a completely new take on what user research and product discovery tools can do, with a heavy focus on using AI to automate parts of the research process. I really like how it helps us use AI to test prototypes and test new product concepts with our customers whilst still giving us full control over how we design our studies and the questions that get asked.
Two features we really like and use a lot are the AI-powered multilingual studies and AI analysis. The first helps us interview and get responses from customers in languages we don't speak fluently in my team, and the second helps us make product decisions much faster than before. Review collected by and hosted on G2.com.
The use of AI in Wondering is a really powerful, and it required a bit of a mindset shift to start using the AI-moderation features in my team's research. But now that we have we're able to make product decisions much faster and we really like it. Review collected by and hosted on G2.com.
Wondering have created a product that is ever-evolving. For example, their AI research studies are really easy to use, and make it quick to dive right in to user research and speak with your customers.
Before using Wondering, participants we recruited often didn't have intent to use our product. With Wondering we don't need to immerse participants into a mock scenario. Instead, we can get insights from customers that we recruit in-product. It also really reduces the lead time and cost of gathering user insights. Previously we were paying upwards of £100 to recruit each participant, and it would take long time to get good data from participants in user interviews and prototype tests. Using Wondering massively reduces the cost of gathering insights from users, meaning we can do research more frequently and efficiently too. Review collected by and hosted on G2.com.
Some new features like their AI-powered prototype testing is currently in beta and is developed and I look forward to them launching additional features to make it easier to share key insights with the rest of my team. Review collected by and hosted on G2.com.
I liked that it was easy to use and fast. All I needed to do was enter what I needed and it worked quickly. I was easy to use. Review collected by and hosted on G2.com.
As a participant, I was expecting to be moderated by AI not unmoderated Review collected by and hosted on G2.com.
AI generated questions and the ability to answer with voice mode Review collected by and hosted on G2.com.
The follow-up instructions that you can pass to the AI are very limited / rigid. More flexibility would make the tool a lot better for power users. Review collected by and hosted on G2.com.
Pricing provided by Wondering.