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 ![Wonderchat](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8710c172b5670b0f67d86003786910b/wonderchat.png "Wonderchat")
](/products/wonderchat/reviews)

# Wonderchat Discussions

Wonderchat is the AI customer service agent for small teams with real documentation. It answers from your own help center and docs, shows the source on every reply, tells you what your docs can't answer, and never surprises you on the bill. Key benefits: • Answers only from the content you connect (website, help center, docs, files, and Google Drive), with the source on every reply. • When no page covers a question, it says so instead of guessing, offers a person, and hands over the full conversation. Handover is never metered. • Every plan includes a help desk with tickets, a unified inbox, and live chat. Teams on Zendesk or Freshdesk can keep those tools with ticket sync from the Basic plan. • The AI Sales Agent, also on every plan, answers buying questions, asks the qualifying questions you set, and routes each lead to the right person. • No per-seat cost, and a free plan that refills 50 AI replies every month, no credit card. How it works: Paste a link to your website or help center, and the agent goes live from a hosted link or one embed snippet. Every question it couldn't answer lands in a review inbox, where your team writes the answer once and the agent uses it from then on. Proof of performance: • About 75% of evaluated conversations resolved without a person. • Jortt, a Dutch accounting platform, resolves about 92% of roughly 30,000 monthly inquiries without a person. • Answers in 40+ languages. Security: SOC 2 Type II · GDPR · EU-hosted, Frankfurt · HIPAA BAA available. Built for founders who still answer every support email and for first support hires who want an AI agent and a help desk in one place.

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